This document is a resume for Diane C. Wagner, who has over 19 years of experience in strategic sourcing, procurement management, and contract negotiations for IT hardware and software. She has held senior procurement roles at Pacific Gas & Electric, Silicon Valley Bank, Chevron, and Kaiser Permanente. Her experiences include negotiating complex contracts, managing vendor relationships, developing sourcing strategies, and leading procurement teams. She has a proven track record of achieving significant cost savings through strategic sourcing and contract negotiations.
1. D I A N E C . W A G N E R
(408) 759-2842 409 Camille Circle Unit 15
dcwagner2002@yahoo.com San Jose, CA 95134
S T R A T E G I C S O U R C I N G / C A T E G O R Y /
P R O C U R E M E N T M A N A G E R
Accomplished and result oriented professional has more than 19 years of experience ensuring
stellar performance in global purchasing, contract negotiations and vendor management for IT
hardware and software. Recognized in the organization as a go-to-person with strategic vision
and operational management skills capable of developing articulate action plans with proven
results. Excels in contract management, financial and quantitative analysis, relationship
management, team leadership, problem identification and resolution, networking and licensing
administration. With stellar record of accomplishments built on the ability to prioritize, organize,
lead, implement and streamline processes in fast paced and start-up environments. Versatile
candidate effectively collaborates with diverse key business stakeholders towards timely project
completion, efficiency improvement and workplace productivity.
Licensing & People Management Program Management & Implementation
Mastery in Problem Solving Strategic Sourcing & Contract Negotiation
Rewards & Change Management Excellent Verbal & Written Communication Skills
P R O F E S S I O N A L E X P E R I E N C E
Pacific Gas & Electric (PG&E) Oct 2011 – Present
Senior Procurement Specialist in IT Strategic Sourcing (Mar 2013 – Present)
Negotiated IT support software, hardware and telecommunications complex contracts and
renewals for 2014; supervised a team of senior level exempt individual contributors.
Held responsible for hiring, setting and monitoring annual performance plans, coaching and
career development; managed 14 IT projects for internal and external catalogs for suppliers.
Established proper tools to support the team and processes; developed custom training
programs resulting in increased catalog usage of 56% from 2012 to 2013.
Updated materials and service catalogs for software, hardware and telecommunications;
implemented list of key feature and benefits for internal business partners.
Streamlined automated catalog process resulting to improved efficiency of 35% for each
transaction; directed complex business and technical issues.
Collaborated with senior stakeholder business executives to discuss impact of supply chain
strategic development and contracting plans for SAR review.
Senior Procurement Specialist (Oct 2011 – Mar 2013)
Performed negotiation on IT support software, hardware contracts and renewals for 2012;
maintained $30M in annual contract and saved $3.6M.
Worked with business partners to develop and write contracts; negotiated competitive bid
processes and delivered Master Services Agreements, change orders etc.
Developed and implemented negotiation strategies to meet cost savings and diversity
targets; consolidated 6 IT Telecom purchasing catalogs into on-line catalog.
Silicon Valley Bank June 2010 – May 2011
ITAM Contract and Asset Manager
Oversaw IT Asset Disposal project worldwide resulting in annual savings, through buyback
programs of reselling assets of 33% annually.
Engaged in supplier research to develop a 3 year historical spend analysis to benchmark
initial cost, rate card analysis and total cost of ownership.
2. Performed risk analysis and provided options for internal business partners; formalized annual
budget of IT renewals; facilitated 350 contract renewals from 2010 to 2011.
Managed IT readiness internal audits for federal audits and Sox SAS70 Type II compliance;
implemented enterprise wide application to consolidate contract into one database.
Involved in the management of IT Portfolio of SW and HW renewals including processing,
consolidation and termination of renewals.
Chevron Mar 2007 – May 2010
Regional Category Manager- IT Procurement
Supervised 30 suppliers for Global Project (GIL3) with $103M spend and savings of $2.7M
annually for consulting service contracts.
Ensured performance meets overall business needs based on Regional and Global Initiatives;
negotiated Global Knowledge training contracts generating savings of $2.2 M.
Established business relationships for preferred suppliers for Software and Hardware for IT to
meet annual cost reductions, initiatives resulting in 40% savings annually.
Activated 66% cost reduction for an HR Web Content Management software project
equating to $165K in annual savings.
Kaiser Permannente Sep 2006 – Mar 2007
Senior Sourcing Manger IT Procurement
Served as project manager for the deployment of 21 pharmacies in Northern California that
includes customs software and hardware for each locations.
Engaged compliance of contracts with HPPA, SOX, 3 bid process, legal business
requirements, annual audits and third party escrow agreements.
Acted as liaison with the KPIT Legal Department for the preparation and approval of
documentation; managed and negotiated renewal process for several agreements.
O T H E R W O R K E X P E R I E N C E
State Compensation Ins. Fund, IT Contract Manager Dec 2002 – Aug 2006
Sun Microsystems Incorporated, Various Roles and Responsibilities Sep 1995 – Oct 2002
Global Account Manager (Jan 1999 – Oct 2002)
Quality Manager-Systems and Servers in Manufacturing (Sep 1995 – Dec 1998)
E D U C A T I O N & T E C H N I C A L S K I L L S
Pacific Gas and Electric (PG&E), 2011-2015
Benchmarking, SAP, SRM, Managing Supply Chain Risks and Their Drivers, Effective
Communication, Contracting Plans, Safety and CPR Training and Certifications, Strategic
Business Negotiation, Category Planning, Human Performance Training, Requisition to Pay
Procurement Process
Project Management Training Institute, 2006
PMP Boot Camp Training
Sun Microsystems, 1996-2002
Sarbanes-Oxley, Six Sigma Methodology, Contract Negotiations, Contracting and Procurement
Manual, Intellectual Property Rights, Quality Management, Managing Conflict, Information Risk
Management, Return on Investment, Problems Solving and Process Improvements, Effective Time
Management, Personal Leadership, Project Management for Information Systems, Making
Project Work, Practical Negotiation Skills, Managing Up for Managers-The Missing Ingredient of
Success, Sales Negotiations, Value Selling PSPI Sponsor Concepts, Coaching-The Inside Out
Advantage, QMS-Maintaining ISO Registration, Tolerance Stack-Up Analysis, Purge- Stop Ship
Process for Detailed Users
3. University of Phoenix, 1992
Bachelor of Science in Business Administration
Mission College, 1983
AS Supervision and Management
Microsoft Office EDI SAP SRM JD Edward Passport Ariba Modules Oracle
PeopleSoft HP Openview IBM Tivoli SAAS Cisco Foundry Juniper AT&T
Lucent RFX RFI RFQ IT Asset Management Exigis Power Advocate
N O T A B L E H I G H L I G H T S
Managed more than $30 M annually in procurement responsibilities; implemented
performance plans and established vendor metrics to execute business strategies.
Engaged in planning and conducting routine and complex contract negotiation; achieves
superior business results while cultivating long term relationship with stakeholders.
Utilized Six Sigma methodology to standardize, streamline and optimize the supply chain;
accomplished 66% cost reduction for Web Content Management software projects.
Reduced asset cost by $1.2 M by negotiating pricing for in-house computer hardware and
peripherals for all sites; obtained 38% cost reduction in maintenance cost.
Established IT mergers and acquisition teams to migrate systems, financials and application
to corporate standardized applications, OS data warehouses, infrastructure hardware.
Defined new corporate data center, infrastructure, business intelligence and continuity, OS
and application versioning standards.
Increased infrastructure, applications and services uptime by 99.99% for multiple companies
by deploying enterprise-wide IT management systems.
Recipient of several awards at Sun Microsystems: World Wide Operations-Newark
Manufacturing Plant Implementation Team (1998); Newark Support for Post Pack Audit and
Shop Floor Execution (1998); Sun Teams World Wide Operations Site Representative (1999);
SMI Sun Teams- Best of Best (1999); Sponsor Work Improvement Team for Post Pack Audit
(1999); Sponsor Work Improvement Teams for Quality Department (2000); Customer First
Award (2001 and 2002).
References Gladly Provided Upon Request