BBA, BCA, Introduction to E-Commerce, Category in E-Commerce, Benefits of E-Commerce to Organization & Customers, Threats, Applications of E-Commerce, Buy and Sell Online.
2. OVERVIEW
• INTRODUCTION
• TYPES OF E-COMMERCE
• OVERVIEW
• BENEFITS OF E COMMERCE FOR ORGANIZATION
• BENEFITS OF E COMMERCE FOR CUSTOMER
• THREATS OF E COMMERCE
• APPLICATION OF E COMMERCE
3. INTRODUCTION
• Stands for Electronics Commerce.
• Process of business by Internet.
• Buying & Selling of Goods & Services
over Internet.
• Commonly Known as Internet
Marketing.
• Application of E Commerce is
Marketing, Transaction & Customer
Support Services
4. CATEGORY IN E COMMERCE
Business
(Organization)
Customer
(Individual)
Business
(Organization)
B2B IBM
B2C Exclusive
Outlets
Customer
(Individual)
C2B Auctions
C2C Olx.in,
Quikr.com
6. Benefits of E Commerce for Organization
Organization can expand their market to international level.
It reduces the cost to create process, distribution.
E Commerce improves brand Image of Company.
E Commerce help the organization to provide better
customer services.
It simplifies the business processes and make them faster and
efficient.
E Commerce reduces paper work a lot.
7. Benefits of E Commerce for Customer
Eliminate Travel Time & Cost
No need for a physical store.
24X7 Customer Support.
Easier to compare product and prices.
Money Back Guarantee.
No Geographic Limitations.
8. Threats of E Commerce
No Personal Touch.
Quality of the product is not assured.
Need for Internet Access
Credit Card Fraud and Security Issues
Inability to Experience the Product before Purchase.
Inability to identify scams also delay in receiving goods.
9. APPLICATIONS OF E COMMERCE
• E Marketing
• E Advertising
• E Banking
• Online Trading
• Entertainment
• Mobile Commerce
• E Learning
• E Shopping
• Search Engine
• Entertainment