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– Set of inter related work activities characterized
  by specific inputs that produce specific Customer
  Focused Outputs...
• Lock In Effects
  – A Lock In occurs when an action is fixed to such
    an extent that it continues despite its short
 ...
• BPR is a Reverse Design Process.
• The operational objectives are:
 –Improve quality
 –Speed of customer service
 –Enhan...
• Specific Objective Driven BPR accomplishes
  two important features:

  – The BPR effort remains focused.
  – Provide me...
• Presence of Slack within an Organization.

• Eliminating slack, BPR allows for radical
  improvements
• Layoffs and Early Retirements

• Work Rationalization:
  –   No Job Security
  –   Employee Responsible for learning new...
Business process reengineering
Business process reengineering
Business process reengineering
Business process reengineering
Business process reengineering
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Business process reengineering

  1. 1. – Set of inter related work activities characterized by specific inputs that produce specific Customer Focused Outputs. – Gaps formation – Sub Optimization
  2. 2. • Lock In Effects – A Lock In occurs when an action is fixed to such an extent that it continues despite its short comings. • BPR eliminates Lock In by asking what exits and why it exists?
  3. 3. • BPR is a Reverse Design Process. • The operational objectives are: –Improve quality –Speed of customer service –Enhance Customer supplier relationships
  4. 4. • Specific Objective Driven BPR accomplishes two important features: – The BPR effort remains focused. – Provide measurement benchmarks for the process.
  5. 5. • Presence of Slack within an Organization. • Eliminating slack, BPR allows for radical improvements
  6. 6. • Layoffs and Early Retirements • Work Rationalization: – No Job Security – Employee Responsible for learning new skills – Being Innovative – Doing more with less

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