1. Desmond Fletcher
1000 Lake Front Drive Apt H Raleigh, NC 27613
480-395-8839 dafletcher326@gmail.com
Security Officer/Asset Protection
An Experienced Security Specialist With a Proven Record of Asset Protection
Hands on experience in the protection of critical assets and personnel. A professional trainer that has
overseen the training of fellow Asset Protection personnel. Able to remain calm and professional during
the performance of apprehension and investigation. Reduces shrink through inventory management
and receiving shipments. An effective manager who encourages team cohesiveness through positive
leadership and reliable decision making.
CORE COMPETENCIES
Safety Compliance Asset Protection Leadership Criminal Apprehension
Team Management Customer Relations Cost Reduction Shrink Minimization Employee
Training
CCTV Surveillance Systems Security Systems Background Screening Inventory Auditing
Staff Recruitment Fraud Investigation Ethics Standards Profit and Loss Statements
EXPERIENCES AND ACHIEVEMENTS
City of Phoenix Water Service Department, Phoenix, AZ September 2014 – June 2015
Municipal Security Officer
Ensured a rapid response to incidents of theft, vandalism and other security issues through careful
monitoring of CCTV surveillance systems and the careful patrol of the Water Services Department Sites.
Minimized incidents of unauthorized personnel through the issuance of security badges as well as
processing background checks.
Through careful observation of operating procedure, identified previously inactive but highly
valuable sites to be incorporated into patrol sites. Directed the proper departments in rectifying
the safety issues and ensuring their protection.
WalMart Stores, Inc., Phoenix, AZ January 2013 – September 2014
Asset Protection Manager
Provided comprehensive training to Asset Protection personnel and personally oversaw them in their
day to tasks. Further enhanced workforce by carefully investigating employee integrity and internal
theft cases. Reduced mishandling of inventory by verifying receiving reports and register history audits.
Reduced incidences of shrink and criminal activity by implementing and monitoring a theft
deterrent system as well as monitoring and surveillance systems.
Zone Manager May 2010 –January 2013
Directed a team of 300+ employees with 10 personnel directly reporting. Ensured the proper shipment,
receiving, and stocking of over $100,000 worth of merchandise and retail assets. Maximized sales by
analyzing Profit and Loss Statements and accordingly adjusted monthly and bi-monthly adjustments of
inventory pricing and placement. Promoted company strengths by annually evaluating and scheduling
employees. Slashed loss and shrink by conducting internal investigations.
[POSSIBLE PROJECT OR ACCOMPLISHMENT TO GO HERE]
Brandywine Realty Trust, Wilmington, DE December 2006 – August 2008
Building Operating Engineer
Oversaw the readings of large building chillers and boilers to ensure proper functioning and safety.
Monitored five separate air handling units as well as troubleshooting of the building’s electrical systems.
Promoted company standards for safety by performing regulatory inspections. Ensured building security
by issuing security badges.
2. DESMOND FLETCHER Resume, Page 2
t Efficiently and rapidly completed tenant maintenance requests.
t Provided support and knowledge of in-house monitoring of building security access systems.
US Coast Guard, Baltimore, MD July 1986 – August 2006
Machinery Technician/Boarding Officer/Search and Rescue
Ensured standards of United States military by enforcing Federal Laws and Safety Regulations.
Coordinated successful Search and Rescue missions. Utilized preventative maintenance to keep HVAC
systems running at full capacity.
t USCG Counter-Narcotics Officer and USCG Counter-Narcotics Unit Spanish Linguist.
t Oversaw all daily activities while serving as the Officer of the Day.
EDUCATION
HVAC Electrical Control Systems, Delaware Technical & Community College, 2008
Apogee Work Station Operations, Siemens Building Technology, 2007
Fairbanks Morse 3800 series diesel engine overhaul, Engineering and weapons branch, 1994
Advanced Hydraulic Systems, Engineering and weapons branch, 1992
Outboard Maintenance School, Engineering and weapons branch, 1991
Boarding Officer School, Engineering and weapons branch, 1990
Machinery Technician School, Engineering and weapons branch, 1989
Vocational and Academic Studies/Electrical, George Westinghouse HS, Brooklyn, NY