Demetrica Dayries is seeking a position to utilize her expertise in information technology and system solutions. She has over 15 years of experience in system administration, project management, quality reporting, and interface development. Her skills include managing software/server upgrades, SQL experience, process improvement, dashboard/metrics development, and risk/compliance. She is proficient in various platforms and software including SAS, Business Objects, Excel, and Microsoft Office. Currently she is a System Administrator at United Surgical Partner International where she oversees system maintenance and performance, develops audit tools, and ensures regulatory compliance.
1. Demetrica J. Dayries
6993 Collinwick Drive Frisco, TX 75035
Telephone: 972-712-5705 / 214-476-4243
E-mail: demdayries@att.net
Objective: To provide system solutions through information technology.
Expertise:
• Manage major software and server upgrades
• Experience in system deployment
• Sequel Server Microsoft SQL 2008 experience creating user reports and applications requirement
• Effective in process management, change management and process improvement
• Experience developing dashboards and quality metrics
• Effective Presentation skills
• Knowledge of Incident Management System
• IT Change Management System
• Risk Compliance
• Vendor Management, Stakeholder Management and Customer Relations
• IT Operations
• Software Experience includes SAS/Business Objects/Excel/Word/Visio/PowerPoint
• Strong background in Risk and Quality Management and Metrics
• Experience on various platforms Windows, LINUX, WEBSPHERE/WEBI, iOS, and OS.
Experience:
UNITED SURGICAL PARTNER INTERNATIONAL
System Administrator: August 2009 – Present
• Project Manager for Quality application upgrade including managing and identifying the quality requirements for new
interfaces
• Oversee system maintenance, resolve technical issues, manage workflows, implement technical solutions, make
recommendations for process improvement, solve technical problems, and perform system and data analysis.
• Manage and oversee server performance and make recommendations to improve performance.
• Developing tools for audit reviews and participate in facility inspections.
• Validate and seek formal approval from stakeholder for final product.
• Responsible for compliance and regulatory submissions of healthcare data.
• Ensure change control processes and policies, procedures, and guidelines are followed.
• Present data to senior management as it relates to quality performance using basic quality tools related to patient
satisfaction and service measures
• Review and modify specifications to meet stakeholder requirements
• Experience with File Load ETL (Extraction, Transformation, Load)
• Report development
• Manage business and process risk
• Participate in developing Risk Assessment tools, and business continuity plans and risk mitigation
CHILDREN’S MEDICAL CENTER OF DALLAS, Dallas, TX
System Administrator: January 2007 – August 2009
• Developed Crystal reports and dashboards to trend data.
• Team lead for deployment of Business Object reports.
• Develop business case justification and cost/benefit analyses for new software upgrades of the quality system.
• Managing all integration efforts and three separate releases to the Quality system.
• Manage the deployment for new Quality reports
1
2. • Managed and maintain the Quality system.
• Implemented new interface between the quality system and the new Hospital system.
• Lead the implementation for new quality reports
PARKLAND HEALTH & HOSPITAL SYSTEM, DALLAS, Tx
Interface Analyst/Business Analyst III: October 2003 – December 2006
• Successful implemented interfaces between the Hospital system and other business units.
• Team lead for the Implementation efforts of the Epic (Hospital Information System)
• Analyze and improve upon technology across the organization to maintain a technological and competitive edge within
the Market.
• Developing specifications and support interface implementation using HL7.
• Gathered and collected data for the development of specifications
• Strong experience ETL
• Problem solving
• Responsible for the system conversion
• Go-Live preparation
Education:
January 2011 - Master of Business Administration with concentration in Accounting/DeVry University Keller
Management
August 1988 – BS in Computer Science with Emphasis in Information Systems /Texas A&M University Commerce
HL7 Certified /
Preparing for PMP Exam
2