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Zero Waste B2B Advertising:
Picking the Right Mix
Jenifer Metz
Director, Marketing Technologies
Oracle
Susan Borst
Director of Industry Initiatives
IAB - Interactive Advertising Bureau
Louis Moynihan
Vice President of Product Innovation & Alliances
Demandbase
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
2
Agenda
 Challenges of a B2B Marketer
 Ensuring that your B2B ads reach the accounts you
value most
 Optimizing your B2B advertising mix across
display, video, search, and mobile
 Measuring the effectiveness of your ads and
demonstrate ROI
The Challenge for B2B Marketers
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
4
Needle in a Haystack – by the numbers
1+ EMPLOYEES
6 million
$10M+
200,000
$100M+
20,000
Source: US Census Bureau
$1B+
2,000
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
5
Buyer 2.0 Stats From 3 Analyst Firms
SiriusDecisions
67%
of the buyer’s journey
is now done digitally
Forrester
66- to -
90%
Of buyers are through their
journey before they reach
out to the vendor
CEB
57%
Of the sale cycle is
complete by the time a
supplier is engaged
BOTTOM LINE:
A large portion of the buying process is done online and
without Sales.
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
6
Buying Committees Increasing in Size
40%
— IDC
more stakeholders than 4 years ago.
B2B
Challenges in
AD TECH
 B2C Ad Tech over generalizes
B2B Audiences
 B2C Cookie Retargeting is
imperfect
 Lead Generation is only for
Researchers/Hand Raisers
 Most Influencers never become
known so connecting
anonymous audiences to
known audiences doesn’t
happen w B2C Ad tech
Impact of Account-Based
Advertising
Focuses on
best opportunities
Delivers customer-
centric experience
Supports
Sales reality
Connects Marketing
to revenue
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
9
Building a Target Account List
IDENTIFY
STAKEHOLDERS
BUILD
TARGET LIST
SCRUB
LIST
REFRESH LIST
QUARTERLY
Evaluate your Media Mix
89% of B2B
marketers agree that
their organization’s digital
marketing mix is not
optimized
Source: Demandbase/Wakefield Ad Waste Study Feb 2016
TRADITIONAL
Media Mix
Print
Physical Events
Advertorial
Field Sales
Physical Events
Search
Lead Generation
(Webinars, White Papers)
Account-Based
Advertising (Display)
Native/Social
Cross Channel Nurturing
MODERN
B2B Media Mix
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
14
IAB Data Center of Excellence
Online survey of 120 IAB special‐interest council members, including some of the most
senior and deeply engaged stakeholders in the digital media and marketing community –
both B2B and B2C. - - Survey was deployed in December 2015
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
15
IAB Data Center of Excellence
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
16
IAB Data Center of Excellence
of B2B marketers say
engaging anonymous
buyers before they
self-identify is a major
challenge.
72%
believe that
increased availability
of new advertising
technologies makes it
easier to engage with
prospects.
73%
More
marketers are
creating
INTEGRATED
strategies
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
18
Markie Award
Integrated mix of synchronized tactics
1
2
3
4
Goals
Audience
Scope
Outcome & Insights
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
19
Highlights
• Integrated Marketing Mix – responsive microsite, 80+
pieces of content, 120 emails, 36 dynamic online media
ads and social media posts
• C-level leaders, senior decision-makers, influencers and
managers across all industries – particular focus on 300
key global accounts
• Enriched contact database, generated new leads and
delivered more than $900MM in marketing sourced and
assisted pipeline revenue
• Expansive integration of Tech Stack – Eloqua, CMS,
DemandBase
Measuring your
Performance
52% of B2B
marketers are still
relying on conversion
rate and cost per
impression as the best
metrics for measuring
the effectiveness of
their digital B2B
Advertising
Source: Demandbase/Wakefield Ad Waste Study Feb 2016
Measurement
Measure across
the funnel
 Measure everything,
but set goals on
business drivers
 Connect everything
to revenue
 Course-correct your
plans and spend
based on results
CAMPAIGN
PERFORMANCE
Impressions/CPMs
Click-through Rates
Web Traffic
Unique Visitors
Net New Names
Inquiries
MQLs
Conversion Rates
REVENUE
PERFORMANCE
Lift
Target Account Activity
Opportunities
Pipeline
Closed Revenue
Why are we
focused on
THESE
METRICS?
Because…
• We can
• Our systems are
capable of it
• Our target audience
expects it
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
26
What we Covered Today
 Challenges of a B2B Marketer
 Ensure your B2B ads reach your Most Valuable
Audiences (accounts are 1 proxy)
 Choose your B2B advertising mix across Display,
Search, Native, Lead Gen etc.
 Measure Full Funnel effect of your ads and
demonstrate ROI
April 20-21
Pier 27, San Francisco
www.MarketingInnovationSummit.com
#B2BSummit
Oracle and IAB Discuss B2B Ad Mix

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Oracle and IAB Discuss B2B Ad Mix

  • 1. Zero Waste B2B Advertising: Picking the Right Mix Jenifer Metz Director, Marketing Technologies Oracle Susan Borst Director of Industry Initiatives IAB - Interactive Advertising Bureau Louis Moynihan Vice President of Product Innovation & Alliances Demandbase
  • 2. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 2 Agenda  Challenges of a B2B Marketer  Ensuring that your B2B ads reach the accounts you value most  Optimizing your B2B advertising mix across display, video, search, and mobile  Measuring the effectiveness of your ads and demonstrate ROI
  • 3. The Challenge for B2B Marketers
  • 4. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 4 Needle in a Haystack – by the numbers 1+ EMPLOYEES 6 million $10M+ 200,000 $100M+ 20,000 Source: US Census Bureau $1B+ 2,000
  • 5. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 5 Buyer 2.0 Stats From 3 Analyst Firms SiriusDecisions 67% of the buyer’s journey is now done digitally Forrester 66- to - 90% Of buyers are through their journey before they reach out to the vendor CEB 57% Of the sale cycle is complete by the time a supplier is engaged BOTTOM LINE: A large portion of the buying process is done online and without Sales.
  • 6. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 6 Buying Committees Increasing in Size 40% — IDC more stakeholders than 4 years ago.
  • 7. B2B Challenges in AD TECH  B2C Ad Tech over generalizes B2B Audiences  B2C Cookie Retargeting is imperfect  Lead Generation is only for Researchers/Hand Raisers  Most Influencers never become known so connecting anonymous audiences to known audiences doesn’t happen w B2C Ad tech
  • 8. Impact of Account-Based Advertising Focuses on best opportunities Delivers customer- centric experience Supports Sales reality Connects Marketing to revenue
  • 9. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 9 Building a Target Account List IDENTIFY STAKEHOLDERS BUILD TARGET LIST SCRUB LIST REFRESH LIST QUARTERLY
  • 11. 89% of B2B marketers agree that their organization’s digital marketing mix is not optimized Source: Demandbase/Wakefield Ad Waste Study Feb 2016
  • 13. Physical Events Search Lead Generation (Webinars, White Papers) Account-Based Advertising (Display) Native/Social Cross Channel Nurturing MODERN B2B Media Mix
  • 14. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 14 IAB Data Center of Excellence Online survey of 120 IAB special‐interest council members, including some of the most senior and deeply engaged stakeholders in the digital media and marketing community – both B2B and B2C. - - Survey was deployed in December 2015
  • 15. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 15 IAB Data Center of Excellence
  • 16. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 16 IAB Data Center of Excellence
  • 17. of B2B marketers say engaging anonymous buyers before they self-identify is a major challenge. 72% believe that increased availability of new advertising technologies makes it easier to engage with prospects. 73% More marketers are creating INTEGRATED strategies
  • 18. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 18 Markie Award Integrated mix of synchronized tactics 1 2 3 4 Goals Audience Scope Outcome & Insights
  • 19. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 19 Highlights • Integrated Marketing Mix – responsive microsite, 80+ pieces of content, 120 emails, 36 dynamic online media ads and social media posts • C-level leaders, senior decision-makers, influencers and managers across all industries – particular focus on 300 key global accounts • Enriched contact database, generated new leads and delivered more than $900MM in marketing sourced and assisted pipeline revenue • Expansive integration of Tech Stack – Eloqua, CMS, DemandBase
  • 21. 52% of B2B marketers are still relying on conversion rate and cost per impression as the best metrics for measuring the effectiveness of their digital B2B Advertising Source: Demandbase/Wakefield Ad Waste Study Feb 2016
  • 22. Measurement Measure across the funnel  Measure everything, but set goals on business drivers  Connect everything to revenue  Course-correct your plans and spend based on results
  • 23. CAMPAIGN PERFORMANCE Impressions/CPMs Click-through Rates Web Traffic Unique Visitors Net New Names Inquiries MQLs Conversion Rates
  • 25. Why are we focused on THESE METRICS? Because… • We can • Our systems are capable of it • Our target audience expects it
  • 26. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 26 What we Covered Today  Challenges of a B2B Marketer  Ensure your B2B ads reach your Most Valuable Audiences (accounts are 1 proxy)  Choose your B2B advertising mix across Display, Search, Native, Lead Gen etc.  Measure Full Funnel effect of your ads and demonstrate ROI
  • 27. April 20-21 Pier 27, San Francisco www.MarketingInnovationSummit.com #B2BSummit

Notas do Editor

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  2. Challenge is that you don’t have enough dollars, but you want to get into the market – what is a good way to go to market efficiently and effectively
  3. Buyers only spend 21% of the Buying Cycle in Conversations with Salespeople Buyers spend 56% of the Buying Cycle Searching for and Engaging with Content Buyers spend 23% of the Buying Cycle in Conversations with peers and colleagues
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  6. How do you identify stakeholders? Sales and marketing management, but anyone else? Can be executive management team
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  10. The IAB Data Center of Excellence recently conducted a survey with 120 IAB special interest council members, both B2B and B2C, that focused on dicigal media and the evolving role of Audience Insight.
  11. As you can see here, cross-device audience recognition is the number one topic expected to command the most attention in 2016.
  12. What’s standing in the way? The top two reasons are… The net-net is that while there are still technological challenges and a need for further workforce eductation, data-driven advertising is clearly front of mind for the industry – BOTH B2B AND B2C/.
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  14. Nani Notes: We will talk about how to build the initial list in a slide or two When we first did this at Demandbase, Marketing developed the first list, but then we sat down sales rep by sales rep to vet the list Within Salesforce, we did three things: -First was to indicate on the account whether our predictive engine marked them as qualified accounts -Then we added two check boxes to empower the sales team to make edits: we know that data isn’t perfect and that we need to get feedback from out in the field about what accounts are best for their patch/vertical etc. -The combination of these means that you have a final target account list IT was a big process, but now that we audit quarter over quarter, the process is much smoother
  15. What’s standing in the way? The top two reasons are… The net-net is that while there are still technological challenges and a need for further workforce eductation, data-driven advertising is clearly front of mind for the industry – BOTH B2B AND B2C/.
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