THE PROBLEM OS STANDARD CONTACT... SUMMARY • Companies take an average 47 hours to get in touch with a lead who has requested a contact. • The possibility of contacting a lead in the first 5 minutes is 100 times bigger than after 30 minutes. • Delio’s technology makes immediate contact with the lead possible (guaranteed in the first 30 seconds), which increases the chances of closing a sale. • Immediacy = better ROI. WHY IMMEDIATE CONTACT IS SO IMPORTANT? Three reasons for the immediacy: Common sense tells us that the sooner we respond to a contact request, the better. Let’s analyze what makes this immediacy so important: 1 If we call immediately, we know where the lead is. The lead just left us their phone number in our website to be called, so we know the lead will be beside a computer and with a phone at hand. 2 If we contact immediately, we are on the lead’s mind. This is the ideal state of mind to try a sale. Does anybody remember the sites they were browsing 47 hours ago? 3 “Wow” effect. The lead will think that a company who is able to respond to a contact request immediately will be just as good in providing their products or services.