1. DDEEEEPPTTII SSIIKKKKAA
PPRROOFFIILLEE && SSTTRREENNGGTTHHSS
Strong customer service with a comprehensive experience of over 7 years in handling cash/non cash transactions
in Banking and Insurance.
A dependable professional whoprovides efficient processes in high volume error-freetransactions and
consistently meets scorecard goals.
Good team management skills with effective multitaskingabilities of balancing priorities.
Excellent communication, problem solving and analytical skills, as attested to by a track record for target
achievement and employer satisfaction. Command in English, Hindi and Punjabi Languages.
Seeking a position as bank teller/associate position in a company that recognizes hard work and enthusiasm as
key to excellent job performance.
Natural Leader who works great in a team environment.
PPRROOFFEESSSSIIOONNAALL EEXXPPEERRIIEENNCCEE
WWeellllss FFaarrggoo BBaannkk((UUSSAA)) OOCCTT’’1144 -- MMAARRCCHH’’1155
TTeelllleerr
Interact with clients in order to understand their banking and financial needs
Make sure that the cash drawer is tallied at the end of each shift
Handle any discrepancies in cash on immediate basis
Create end of the shift cash and client reports on a daily basis
Welcome clients and establish relationships with them in a bid to provide exceptional customer services
Provide clients with information on latest products and services that they can gain from
Receive and process financial instruments such as checks and cash.
Answering queries of customers or directing them to appropriate supervisory staff
Perform responsibilities of ATM processing, safe deposit, bonds and coupons, foreign currency and night drop.
HDFC Bank LTD (India) OCT’10 - OCT’13
Teller/Teller Authorizer:
Handle Cash deposits, withdrawal transactions and open new accounts while cross selling.
Process range of retail and commercial transactions which also include issuing cashier checks, money orders and
foreign Currency Checks.
Manage customer queries and complaints. Experience with various tasks such as fund transfers, demand drafts,
foreign transactions, RTGS/NEFT requests, and fixed deposit redemptions.
Consult with customers on banking products and service. Generate bank business by providing leads and
offering various products by bank.
Comply with all operational, security, control policies, and procedures while reconciliation and balancing
procedures.
Achieve challenging individual and team sales goals.
EEDDUUCCAATTIIOONNAALL && PPRROOFFEESSSSIIOONNAALL DDEEVVEELLOOPPMMEENNTT
Bachelor ofCommerce, B. Com, 2004
Kurukshetra University,Kurukshetra (Haryana)
338 Asylum Street Hartford CT-06103
Mob: 860-796-5369
Email: deeptidhawan_2006ncce@yahoo.com