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MOBILE MEDIA CONSUMPTION IN CHINA: A ‘NEW WAVE’ TAKES SHAPE




                                                  Wave 2: October 2012
bite-sized mobile research
•    Founded and headquartered in Asia, with
     offices in Hong Kong, Shanghai and
     Singapore
•    Independent mobile research specialist –
     providing effective and actionable research
     insights via mobile technology
•    Tailored, high-quality and rapid-turnaround
     approach
•    Highly experienced team with extensive
     regional credentials over past 12+ years
•    Deep expertise in research insights:
      – Research design & execution
      – Sophisticated analytics
•    Powerful research platform:
      –   Ability to deploy very rapidly, flexibly
•   Over 93bn ad impressions; 578mn unique users
    monthly
•   Live in 165 countries; 13,000+ Sites & Apps
•   $US 215mn funding – Softbank, KPCB, Sherpalo
•   Acquired Sprout – Leading Innovator in Rich
    Media Ads & HTML 5
Decision Fuel: a simple, clear and
                   compelling solution
       BITE-SIZED:                          MOBILE:                           RESEARCH:
       ‘Small is beautiful’         Unparalleled consumer access        Trusted data. Automated insight.

• Short surveys delivered over     • Virtually any topic or any       • End-to-end service: surveys,
  mobile                             market                             sample, fieldwork, analytics
• Typically <3mins to complete     • High penetration                 • Professional quality
• Fast design, fast launch, and    • All demographics –               • Self-serve client model & fully
  fast results                       particularly in emerging Asian     automated platform
• Affordable                         economies                        • Flexible product features &
• Maximum engagement,              • ‘Always-with’ technology           project scope
  minimum respondent fatigue       • Works on feature & smart         • Built by research buyers, for
• ‘In the moment’ research           phones                             research buyers
  opportunities                    • Incentives linked to (and        • Range of products designed
• Enables flow of information        fulfilled using) the mobile        for real buying situations
  direct from consumer-to-client     device (eg credit)



                                                                                                           4
Versatile Platform: A Variety of Ways to Use
                 Decision Fuel
 Panels of mobile phone                                                Creation and management of
  respondents recruited and                                              panels for individual clients
  managed directly by
                                                    Client              Can recruit specifically for
  Decision Fuel
                                  Decision                               client or use existing client
 Extensive baseline data on                      Proprietary            database
                                 Fuel Panels
  all panelists                                     Panels              Short-term or long-term
                                                                         panels


 Surveys recruited and         Event-Based        Ad Hoc               Tailored recruitment for one-
  deployed during an event
                                 and in-the-      Research               off pieces of research
 Surveys with in-the-moment
  triggers                        Moment                                Ability to deploy rapidly in all
                                                                         major global markets
 Can also capture event-                                               Project-specific recruitment
  based ROI                                                              (e.g. through mobile
                                                                         advertising)

          Decision Fuel’s bite-sized insights product meets a range of unmet needs.
             It is highly complementary to existing formats of market research.                             5
OBJECTIVES

      Understand mobile media
      consumption and how                                                                       15,000 respondents
      it’s changing…                                                                            14 key markets globally




       7 markets in Asia
                                                                                                 Wave 2 research*;
       8,500+ respondents
                                                                                                 recruited via InMobi global
       China, India, Japan, Korea,                                                               mobile ad network,
       Singapore, Australia and                                                                  conducted over Decision
       New Zealand                                                                               Fuel mobile platform

*Wave 1 research was conducted between Nov’11-Jan’12; Wave 2 research was conducted in Sep’12
GENERAL MEDIA CONSUMPTION
Listening to Radio
                                     Reading
                                    Magazines
                                   /Newspapers
                                                       20
                                                30 minutes
                                               minutes

                                                                                      Online via
                         Tablet                                           140         desktop/laptop
                         devices       52                                 minutes
                                     minutes     THE AVERAGE MOBILE WEB
                                                 USER IN CHINA CONSUMES

                                                 6.9 HOURS
                                                  OF MEDIA PER DAY
                                       60
                                      minutes
                       Watching TV
                                                               111
                                                              minutes
                                                                                Using mobile
                                                                                (ex SMS/calls)

Sample size: n=2,001
Mobile takes up a fair share of media time
                               (similar to Online & TV) across various markets
                                                                                                                                Total Media
  Using Mobile (excluding SMS/Calls)              Online via desktop/laptop                        Watching TV                  Time Spent
  Listening to Radio                              Using a tablet device                            Reading Newspapers/Magazines   (Hours)

            Singapore                  23%                        25%                       19%               12%              11%         9%    7.8
                  China                  27%                                 34%                        15%         5%          13%        7%    6.9
                   India                 28%                         21%                       23%                  8%         9%         10%    6.2
                 Japan                   28%                           23%                        22%             7%           12%         8%    5.9
                  Korea                24%                        24%                          26%                  7%          11%        8%    5.7


         New Zealand                 21%                      22%                        25%                     18%                 7%     7%   7.8
              Australia               22%                     21%                       24%                      18%                 8%     6%   7.5


          South Africa                   27%                     16%                    23%                     17%              6%        9%    9.1
                 Kenya                   28%                     12%                  25%                       22%                  4%    9%    8.3
                Nigeria                  28%                     13%                   24%                    17%              6%         11%    6.9


                France                 24%                          24%                        22%                  15%              8%     7%   7.3
              Germany                    27%                           24%                        22%                    15%         5%    8%    6.5

Sample size: Australia n=1,008; China n=2,001; France n=626; Germany n=411; India n=2,004; Japan n=1,010; Kenya n=1,027; Korea
n=1,381; New Zealand n=753; Nigeria n=1,053; Singapore n=757; South Africa n=682
54%
                       of mobile web users
                       engage in mobile activities
                       while watching TV


                          TV       Mobile




Sample size: n=2,001
Text messaging is the key activity while watching TV,
                            followed by social networking and games / music

                           How do you typically use your mobile while watching TV? Please select top 2


                                                                                                         50%
                                   Text messaging/ Instant messaging

                                                                                                32%
                       Social Networking (e.g. Facebook, Twitter, etc.)

                                                                                              31%
                                   Playing games or listening to music

                                                                                   17%
          Seaching for content not related to what you are watching

                                                                                15%
         Searching for information about the show you are watching

                                                                               15%
           Searching for information about products you see on TV

                                                                             13%
                                                      Shopping online

                                                                               15%
                                                                 Other
Sample size: n=1,456
DIGITAL MEDIA CONSUMPTION: PC VS MOBILE
29% of mobile web users now use
                                                                            mobile as either their primary or
                                                                            exclusive means of going online




                                    ‘How do you typically go online to surf the web?’


                         21%                       50%                         24%        5%
                       Mostly via               Evenly split                Mostly via   Only via
                        desktop                between both                  mobile      mobile
Sample size: n=2,001
Mobile is becoming a major component of internet behavior

                                                    ‘How do you typically go online to surf the web?’

                                                                   Evenly split
                                        Mostly via
                                                                 between mobile             Mostly via mobile           Only via mobile
                                      desktop/laptop
                                                                and desktop/laptop
                          India         12%                  29%                           31%                           28%
                         Japan          12%                        39%                             26%                      23%
                     Singapore            16%                            44%                                28%                   13%
                         Korea         10%                         43%                                   34%                      13%
                         China               21%                                 50%                                  24%               5%


                    Australia                21%                           39%                             26%                    14%
                 New Zealand                  22%                              46%                                24%                  9%


                       Nigeria 4%      23%                                           43%                                30%
                   South Africa 7%                        32%                               36%                             25%
                        Kenya 2%   15%                                           60%                                        23%


                      Germany                 22%                         36%                            25%                     17%
                       France                20%                           40%                              26%                   14%

Sample size: Australia n=1,008; China n=2,001; France n=626; Germany n=411; India n=2,004; Japan n=1,010; Kenya n=1,027; Korea
n=1,381; New Zealand n=753; Nigeria n=1,053; Singapore n=757; South Africa n=682
MOBILE MEDIA BEHAVIOURS
WHERE?



                       50% social
                         event       66% Commuting

                                                         91%               54%
                                                     Lying in bed      Spending time
                                                                        with family
                         48%
                       Shopping

                                                                    42% in a
                                        94%          54% While
                                                                    meeting
                                                                    or class
                        17% in the
                        bathroom         Waiting     watching TV
                                     for something

                           Mobile is becoming an important companion,
                               particularly for the in between times
Sample size: n=2.001
WHAT?




        SHARE OF
     MOBILE ACTIVITIES




Sample size: n=2,001
MOBILE MEDIA BEHAVIOURS: ADVERTISING
Compared to other forms of advertising like TV or online, how comfortable
                              are you with mobile web and mobile app advertisements (not SMS)?



                              More comfortable, I find them to be very useful         17%



                        Equally comfortable, I'm getting used to seeing them                            32%



                                      Less comfortable, I find them intrusive                 24%



                       No opinion, I don't think much about ads on my phone                     27%




                                     of mobile users are as comfortable with mobile
                   49%               advertising as they are with TV or online advertising
Sample size: n=1,985
81% of mobile web users claimed they have noticed
                   mobile advertising via the following channels…

                                   I have noticed advertising on my mobile device before …

                        40%

                                          34%




                                                               22%
                                                                                     19%


                                                                                                      11%




                       In an app    On a search engine   On a video website   On a retailer website   Others



Sample size: n=1,533
Which two forms of media most impact your purchasing decisions?

   0%                  10%          20%           30%           40%            50%             60%         70%



          4%                               25%                                                       67%

                               16%                      33%




                                       24%          31%


                             Mobile is catching up to TV and desktop/online
                                   in impacting purchasing behavior
Sample size: n=1,590
Has mobile advertising ever:
                        Awareness                        Introduced you to something new (78%)


                   Favorable opinion                     Provided you with better options (63%)


                       Consideration                    Helped you find something nearby (66%)
                                                        Caused you to reconsider a product (54%)

                         Shopping
                                                        Influenced your in-store purchase (46%)
                           Sale
                                                        Influenced you to buy via your mobile (48%)

                       Mobile could influence consumers’ purchasing behavior
Sample size: n=2,001
                             even in this early stage of mobile evolution
MOBILE MEDIA BEHAVIOURS: COMMERCE & SHOPPING
Digital goods (apps,
                                                           games, e-books, music,               35%
          64% have spent                                    videos, ringtones, etc.)

          money on an activity                                      Physical goods
                                                         (electronics, clothes, etc.)
                                                                                                34%

          via mobile
                                                          Financial (bill payments,
                                                           peer-to-peer payments,         21%
                                                                              etc.)

                                                         Entertainment (e.g. movie
                                                                                         20%
                                                                           tickets)


                                                          Travel (e.g. train tickets)   17%




                  Commerce behavior is extending past digital goods, and now
                   includes physical goods, entertainment and bill payments
Sample size: n 2,001
Have you ever purchased any good or products via your mobile?

                                                                                      Korea                                                   72%
                                                                                      Japan                                              67%
                                                                                      China                                             64%
                                                                                 Singapore                                             62%
                                                                                       India                                           61%


                                                                             New Zealand                                                     70%
                                                                                  Australia                                                  70%


                                                                                     Kenya                                                         78%
                                                                                    Nigeria                                                  70%
                                                                              South Africa                                               66%


                                                                                     France                                        57%
                                                                                  Germany                                        50%




Sample size: Australia n=1,008; China n=2,001; France n=626; Germany n=411; India n=2,004; Japan n=1,010; Kenya n=1,027; Korea
n=1,381; New Zealand n=753; Nigeria n=1,053; Singapore n=757; South Africa n=682
81%      are expected to spend
                       money on an activity via mobile
                       in the next 12 months




                   81% of consumers plan to conduct mobile commerce in the
                    next 12 months, a 17% increase from where we are today.
Sample size: n=2,001
For further information or requests for
  detailed information on any of the countries
   surveyed or specific consumer segments,
                 please contact:




        Aileen Ku                 Min Yoo
(aileen.ku@inmobi.com)     (min@decision-fuel.com)

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China Mobile Media Consumption Study (Wave 2) Nov 2012_Decision Fuel

  • 1. MOBILE MEDIA CONSUMPTION IN CHINA: A ‘NEW WAVE’ TAKES SHAPE Wave 2: October 2012
  • 2. bite-sized mobile research • Founded and headquartered in Asia, with offices in Hong Kong, Shanghai and Singapore • Independent mobile research specialist – providing effective and actionable research insights via mobile technology • Tailored, high-quality and rapid-turnaround approach • Highly experienced team with extensive regional credentials over past 12+ years • Deep expertise in research insights: – Research design & execution – Sophisticated analytics • Powerful research platform: – Ability to deploy very rapidly, flexibly
  • 3. Over 93bn ad impressions; 578mn unique users monthly • Live in 165 countries; 13,000+ Sites & Apps • $US 215mn funding – Softbank, KPCB, Sherpalo • Acquired Sprout – Leading Innovator in Rich Media Ads & HTML 5
  • 4. Decision Fuel: a simple, clear and compelling solution BITE-SIZED: MOBILE: RESEARCH: ‘Small is beautiful’ Unparalleled consumer access Trusted data. Automated insight. • Short surveys delivered over • Virtually any topic or any • End-to-end service: surveys, mobile market sample, fieldwork, analytics • Typically <3mins to complete • High penetration • Professional quality • Fast design, fast launch, and • All demographics – • Self-serve client model & fully fast results particularly in emerging Asian automated platform • Affordable economies • Flexible product features & • Maximum engagement, • ‘Always-with’ technology project scope minimum respondent fatigue • Works on feature & smart • Built by research buyers, for • ‘In the moment’ research phones research buyers opportunities • Incentives linked to (and • Range of products designed • Enables flow of information fulfilled using) the mobile for real buying situations direct from consumer-to-client device (eg credit) 4
  • 5. Versatile Platform: A Variety of Ways to Use Decision Fuel  Panels of mobile phone  Creation and management of respondents recruited and panels for individual clients managed directly by Client  Can recruit specifically for Decision Fuel Decision client or use existing client  Extensive baseline data on Proprietary database Fuel Panels all panelists Panels  Short-term or long-term panels  Surveys recruited and Event-Based Ad Hoc  Tailored recruitment for one- deployed during an event and in-the- Research off pieces of research  Surveys with in-the-moment triggers Moment  Ability to deploy rapidly in all major global markets  Can also capture event-  Project-specific recruitment based ROI (e.g. through mobile advertising) Decision Fuel’s bite-sized insights product meets a range of unmet needs. It is highly complementary to existing formats of market research. 5
  • 6. OBJECTIVES Understand mobile media consumption and how 15,000 respondents it’s changing… 14 key markets globally 7 markets in Asia Wave 2 research*; 8,500+ respondents recruited via InMobi global China, India, Japan, Korea, mobile ad network, Singapore, Australia and conducted over Decision New Zealand Fuel mobile platform *Wave 1 research was conducted between Nov’11-Jan’12; Wave 2 research was conducted in Sep’12
  • 8. Listening to Radio Reading Magazines /Newspapers 20 30 minutes minutes Online via Tablet 140 desktop/laptop devices 52 minutes minutes THE AVERAGE MOBILE WEB USER IN CHINA CONSUMES 6.9 HOURS OF MEDIA PER DAY 60 minutes Watching TV 111 minutes Using mobile (ex SMS/calls) Sample size: n=2,001
  • 9. Mobile takes up a fair share of media time (similar to Online & TV) across various markets Total Media Using Mobile (excluding SMS/Calls) Online via desktop/laptop Watching TV Time Spent Listening to Radio Using a tablet device Reading Newspapers/Magazines (Hours) Singapore 23% 25% 19% 12% 11% 9% 7.8 China 27% 34% 15% 5% 13% 7% 6.9 India 28% 21% 23% 8% 9% 10% 6.2 Japan 28% 23% 22% 7% 12% 8% 5.9 Korea 24% 24% 26% 7% 11% 8% 5.7 New Zealand 21% 22% 25% 18% 7% 7% 7.8 Australia 22% 21% 24% 18% 8% 6% 7.5 South Africa 27% 16% 23% 17% 6% 9% 9.1 Kenya 28% 12% 25% 22% 4% 9% 8.3 Nigeria 28% 13% 24% 17% 6% 11% 6.9 France 24% 24% 22% 15% 8% 7% 7.3 Germany 27% 24% 22% 15% 5% 8% 6.5 Sample size: Australia n=1,008; China n=2,001; France n=626; Germany n=411; India n=2,004; Japan n=1,010; Kenya n=1,027; Korea n=1,381; New Zealand n=753; Nigeria n=1,053; Singapore n=757; South Africa n=682
  • 10. 54% of mobile web users engage in mobile activities while watching TV TV Mobile Sample size: n=2,001
  • 11. Text messaging is the key activity while watching TV, followed by social networking and games / music How do you typically use your mobile while watching TV? Please select top 2 50% Text messaging/ Instant messaging 32% Social Networking (e.g. Facebook, Twitter, etc.) 31% Playing games or listening to music 17% Seaching for content not related to what you are watching 15% Searching for information about the show you are watching 15% Searching for information about products you see on TV 13% Shopping online 15% Other Sample size: n=1,456
  • 13. 29% of mobile web users now use mobile as either their primary or exclusive means of going online ‘How do you typically go online to surf the web?’ 21% 50% 24% 5% Mostly via Evenly split Mostly via Only via desktop between both mobile mobile Sample size: n=2,001
  • 14. Mobile is becoming a major component of internet behavior ‘How do you typically go online to surf the web?’ Evenly split Mostly via between mobile Mostly via mobile Only via mobile desktop/laptop and desktop/laptop India 12% 29% 31% 28% Japan 12% 39% 26% 23% Singapore 16% 44% 28% 13% Korea 10% 43% 34% 13% China 21% 50% 24% 5% Australia 21% 39% 26% 14% New Zealand 22% 46% 24% 9% Nigeria 4% 23% 43% 30% South Africa 7% 32% 36% 25% Kenya 2% 15% 60% 23% Germany 22% 36% 25% 17% France 20% 40% 26% 14% Sample size: Australia n=1,008; China n=2,001; France n=626; Germany n=411; India n=2,004; Japan n=1,010; Kenya n=1,027; Korea n=1,381; New Zealand n=753; Nigeria n=1,053; Singapore n=757; South Africa n=682
  • 16. WHERE? 50% social event 66% Commuting 91% 54% Lying in bed Spending time with family 48% Shopping 42% in a 94% 54% While meeting or class 17% in the bathroom Waiting watching TV for something Mobile is becoming an important companion, particularly for the in between times Sample size: n=2.001
  • 17. WHAT? SHARE OF MOBILE ACTIVITIES Sample size: n=2,001
  • 19. Compared to other forms of advertising like TV or online, how comfortable are you with mobile web and mobile app advertisements (not SMS)? More comfortable, I find them to be very useful 17% Equally comfortable, I'm getting used to seeing them 32% Less comfortable, I find them intrusive 24% No opinion, I don't think much about ads on my phone 27% of mobile users are as comfortable with mobile 49% advertising as they are with TV or online advertising Sample size: n=1,985
  • 20. 81% of mobile web users claimed they have noticed mobile advertising via the following channels… I have noticed advertising on my mobile device before … 40% 34% 22% 19% 11% In an app On a search engine On a video website On a retailer website Others Sample size: n=1,533
  • 21. Which two forms of media most impact your purchasing decisions? 0% 10% 20% 30% 40% 50% 60% 70% 4% 25% 67% 16% 33% 24% 31% Mobile is catching up to TV and desktop/online in impacting purchasing behavior Sample size: n=1,590
  • 22. Has mobile advertising ever: Awareness Introduced you to something new (78%) Favorable opinion Provided you with better options (63%) Consideration Helped you find something nearby (66%) Caused you to reconsider a product (54%) Shopping Influenced your in-store purchase (46%) Sale Influenced you to buy via your mobile (48%) Mobile could influence consumers’ purchasing behavior Sample size: n=2,001 even in this early stage of mobile evolution
  • 23. MOBILE MEDIA BEHAVIOURS: COMMERCE & SHOPPING
  • 24. Digital goods (apps, games, e-books, music, 35% 64% have spent videos, ringtones, etc.) money on an activity Physical goods (electronics, clothes, etc.) 34% via mobile Financial (bill payments, peer-to-peer payments, 21% etc.) Entertainment (e.g. movie 20% tickets) Travel (e.g. train tickets) 17% Commerce behavior is extending past digital goods, and now includes physical goods, entertainment and bill payments Sample size: n 2,001
  • 25. Have you ever purchased any good or products via your mobile? Korea 72% Japan 67% China 64% Singapore 62% India 61% New Zealand 70% Australia 70% Kenya 78% Nigeria 70% South Africa 66% France 57% Germany 50% Sample size: Australia n=1,008; China n=2,001; France n=626; Germany n=411; India n=2,004; Japan n=1,010; Kenya n=1,027; Korea n=1,381; New Zealand n=753; Nigeria n=1,053; Singapore n=757; South Africa n=682
  • 26. 81% are expected to spend money on an activity via mobile in the next 12 months 81% of consumers plan to conduct mobile commerce in the next 12 months, a 17% increase from where we are today. Sample size: n=2,001
  • 27. For further information or requests for detailed information on any of the countries surveyed or specific consumer segments, please contact: Aileen Ku Min Yoo (aileen.ku@inmobi.com) (min@decision-fuel.com)