Decibel Insight

Technology / Software / Internet

Decibel Insight is enterprise customer experience analytics as SaaS or on-premises. Decibel Insights' platform includes advanced dynamic heatmaps, visitor replay, form analysis, error and performance reporting, behavioral alerting, comprehensive segmentation, and full Adobe Marketing Cloud integration. Decibel Insight fills a gap in knowledge between traditional web analytics, which provides charts and tables showing web performance, and knowing what website improvements to make or tests to run. Our technology reveals the real human behaviour behind the metrics enabling web analysts, optimization specialists and digital marketers to understand what a