2.  Introduction to communication and Personality
development
 What you call personality?
 Do personality matter
 Know to enhance your personality
 What is effective communication?
 Uses of effective Communication
 7 Cs of communication
 Barriers of effective communication
 How to get through barriers..

3. Personality Development

4. PERSONALITY MEANS…
An individual’s personality is the complex of
mental characteristics that makes them unique
from other people
Personality colors our values, beliefs and
expectations

5. Does personality matters ?

6. Attitude is the key ….
HOW MUCH DO
YOU SEE OF AN
ICEBERG?

7. Only 10% of any iceberg is
visible. The remaining 90% is
below sea level .
Compare it to yourself

8. SWOT Analysis
INTERNAL
EXTERNAL

9. Public Speaking
Body language
Behavior
IT IS ALL ABOUT…
Anger Management
 Physical Fitness

10. Effective
Communication

11. “Effective communication is the communication which
produces intended or desired result”

12. Communication
COMMUNICATION
Verbal 7% Non verbal 93%
Voice Modulation
Tone, Pitch, volume
38%
Body language
55%

13. Effective
Communication Skills

14. Effective Communication
EFFECTIVE
COMMUNICATION
PRODUCTIVE
RELATIONSHIP
We communicate to…
 Get information
 Motivate
 Praise
 Get feedback
 Sell
 Greet
 Etc.

15. Uses of effective communication
•Effective communication helps to understand a person or situation in a
better way.
•It enables us to solve the differences, build trust and respect in the
organization.
•It helps us in decision making.

16. COMPLETENESS
CONCISE
CONSIDER CLARITY
CONCRETENESS COURTESY CORRECT

18. • Lack of Sensitivity to
Receiver
• Lack of Basic
Communication Skills
• Insufficient Knowledge of
the Subject
• Emotional Interference
• Lacking confidence
Encoding
Barriers
• Physical Distractions
• Channel Barriers.
• Long Communication
Chain.
Transmitting
Barriers
• Lack of Interest.
• Lack of Knowledge.
• Lack of Communication
Skills
• Emotional Distractions
• Information overload
• Conflicting Messages
Decoding
Barriers.
• No Provision for Feedback
• Inadequate Feedback.
Responding
Barriers

19. Effective
Communication skills
Body language
(Smile, Eye contact,
Gestures, tone)
Cultural
Sensitivity
Checking
for understanding
Summarizing
what has been said
Effective Questions
Seeking
Participation
Simple
Words
Connecting with
The audience