We should all thank marketers for ruining content. Real-time branded posts and meaningless native ads have pushed people to dark social, where modern tribes are finally having honest conversations. It’s the new frontier for brand engagement, but if people can successfully hide from marketers, how do you reach them?
The best practices we’ve all learned to target, buy media and create content are grossly inadequate. Twitch-gamer? Pokémon Go player? Fan-boy or fan-girl of something or someone? Generating word-of-mouth starts with a fundamental understanding of these tribes; what they love, the shared interests with our brands, and how we can craft ideas to connect with them.
18. 80,729 3,542Old Spice did it again... SWAN DIVE! http://
www.youtube.com/watch?v=uLTIowBF0kE
Kevin RoseFounder Digg http://kevinrose.com/ 1,167,785
14,936 hello ladies... http://www.youtube.com/watch?
v=uLTIowBF0kE
David Blue Actor http://david-blue.com 187,755 1,682RT
@isaiahmustafa NEW OLD SPICE COMMERCIAL | Questions
http://youtu.be/uLTIowBF0kE
Apolo Ohno Athlete http://www.apoloantonohno.com/home
180,986 4,669RT @OldSpice OldSpice I've built a new
commercial for you, with my bare hands http://bit.ly/
oldspiceman
Ellen DeGeneresTV Host http://ellen.warnerbros.com/
4,801,685 47,723 Have ya’ll seen my friend
@IsaiahMustafa’s new Old Spice commercial? So funny and so
clever. http://bit.ly/avcpGA
G4TVTech Site http://g4tv.com/ 1,133,941 4,716The new
Old Spice commercial. How does it work? http://bit.ly/c0Fp5y
But, I did stumble
onto something.
24. 82%
66% 65% 64% 63% 63% 62% 61% 60%
57% 57% 56%
53%
49%
47%
42% 41%
39%
37%
Trust.
Source: Nielsen Global Trust in Advertising Study, Sept 2015. Results are based on North America only
27. “The value of a Dark
Social share is in some
ways higher than open
social sharing.
When you do it,
it’s because you
really want the
recipient to look
at the link.”
- Alex C. Madrigal, The
Atlantic
28. Instead of talking to
people about us, we
want them to talk to
each other about us.
29. We have
to take a
trust leap
together.
You know,
as a tribe.
30. Question: Would any of
you describe yourself
using only demographics?
AGE
GENDER
GEOGRAPHIC REGION
HOUSEHOLD INCOME
RACE/ETHNICITY
MARITAL STATUS
43. 1 9 90
CREATORS
In any network, specifically online,
1% of the people create the majority
of all content. This is a mix of
traditional media (journalists),non-
traditional (bloggers) and passionate
individuals.
CONNECTORS
Connectors are advocates for the
content, fans of the creators or
people usually “in the know” within
their own networks of influence.
These are your sharers and
over-sharers online and through
word-of-mouth.
LURKERS
Most of us fall into this category. We consume
content. It’s fed to us through Twitter streams,
Facebook posts, news media,RSS feeds,
email or simply talking to a connector in our
network. We might participate,but usually not
to create content or even feel compelled to
share it on a regular basis.
2. Know who
the leaders are