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DeTrail D. Davis
3321 W. Richwoods Blvd. 309.397.7077
Peoria, Illinois 61604 DeTrail Davis | LinkedIn dddavis1948@gmail.com
PROFESSIONAL EXPERIENCE
Caterpillar Inc. – Peoria, IL 2008– Present
IT Analyst II 2011-Present
IBM Connections and CellularDevice Management Team Lead April 2015-Present (Enterprise
Service Center, Cellular & Connections
Provide IT leadership to enable Caterpillar to execute business through the enhancements and support of the
IBM Connectionscollaboration and Cellular Device Management Tools. Delivered business value it to enable
visibility to global of cellularspend throughout the enterprise (e.g. stipend,employee reimbursement, and
vendorexpenses), while providing leadership in the corporate direction for both IBM Connections and the
Corporate CellularPolicy.
 Develop device rollout and IBM Connections upgrade plans for team to execute
 Coordinate server upgradesand facilitate regression testing for enhancements
 Develop employee execution plans
 Facilitate monthly team meetings
 Develop project plansfor device upgrades
 Facilitate cellularin-building systemupgrades for U.S. based facilities
 Negotiate contractswith cellular providers (e.g. Verizon, AT&T, Sprint)
 Develop new cellularreporting automated process
Cellular Product Owner and 2013- April 2015(Mobility Solutions)
Provide IT leadership to enable Caterpillar to execute the business through the enhancement,and support of
the CaterpillarCorporate CellularDevice process. Delivered business value is to enable visibility to current
U.S. based cellularspend by business unit,effective changes with current contracts,and streamlining the
cellularprocesses.
 Defined Cellular Coordinator’s roles and responsibilities to enable effective management of their cellular
devices and policies.
 Negotiated contracts and build relationships with the vendors to better serve the enterprise.
 Developed monthly reports with Microsoft Access to reflect cellular spend for corporate devices, stipend,
and GTR cellular expenses.
 Resolved existing 2013 billing grief issues ($150K unrecovered) with current process and enable ability to
operate cellular cost in the black for 2014.
 6 Sigma Green Belt lead for the “Improvement of Cat Owned Mobile Device Processes” project which lead
to $900K yearly savings for the enterprise during 2014 - 2015.
o Determined gaps in current processes formanaging cellular devices and associated cost
information provided to the business units. Updated policy information to reflect changes and new
procedures,while preparing best practices guides for employees.
o Identified enhancements needed to better serve cellular audience and implement process
improvements to sustain saving identified.
o Provided cellular quarterly spend reports for BU Cellular Reps
o Identified contracts with excess spend and restructured to allow for a savings
 Mobile Application development during 2014.
o Developed the “Enterprise Security” application. The app allows quick access to information like
the Global Security Center phone number, location-specific travel risks and instructions for
reporting lost/stolen credit cards or laptops at the touch of a button.The app also provides contact
information for the Office of Business Practices Hotline, locations of Cat Dealers, information for
reporting trademark, patent or copyright infringement and even facility maps.
WebEx and Video at Work Support 2012 – 2013(Mobility & Video Collaboration)
Provided support for WebEx and Video@Work , through enhancements and customer focus.
 Provided daily support.
 Tested all tool enhancements.
DeTrail D. Davis P a g e | 2
 Developed training materials for additions and enhancements.
 Deployed updated software versions.
Teamcenter Reporting Analytics(TcRA) Development 2011(PLM Solutions)
Lead enhancements and support of the Team Center Reporting Analytics tool (TcRA). Delivered businessvalue
is to enable visibility by region for new and existing models and summarized key engineering information by
model.
 Developed the deployment plans.
 Implemented testing of all 2011 enhancements.
 Provided daily support/maintenance for TcRA.
 Created documentation on TcRA processes.
 Released TcRA enhancements in accordance with the build schedule
 Built Gen 2 cubes and enhance existing cubes
 Completed training for the TcRA tool
IT Analyst I/II 2008-2011
New Product Introduction Workflow (NPI Workflow) Project Lead 2010-2011(PLM Solutions)
Provide IT project leadership to enable Caterpillar to excel at Product Development through delivery of the
New Product Introduction Workflow (NPI Workflow) tool.Delivered business value is to enable the Corporate
NPI process through software enhancements to NPI Workflow.
 Updated the infrastructure diagrams to reflect the changes to the NPI servers.
 Held PMO for the releases.
 Completed the AQA process by holding the A, R, and S reviews. Lead bi-weekly team meetings to track
process of the development and aid the Netra developers with any assistance needed.
 Developed the rollout, and deployment plans.
 Tested all enhancements.
 Updated the Organization Structure within NPI Workflow
 Lead bi-weekly team meetings to track process of the development and aid the Seimens developers with
any assistance needed.
 Constructed 2010 MasterOutline File for NPI Workflow.
 Assisted process partners in creating proper documentation for development
 Managed Siemens resources developing on the project.
 Developed project plans for the re-platforming of NPI Workflow
New Product Introduction Workflow (NPI Workflow) Support & Development 2009-2011(PLM
Solutions)
Enriched the Corporate NPI process through NPI Workflow tool enhancements and excellence in support.
 Provided daily support/maintenance for NPI Workflow.
 Updated the (Living Disaster Recovery Plan) with the infrastructure changes implemented in 2011.
 Updated JDKs and JREs to most up to date versions.
 Account creation for the corporation
 Server maintenance
 Virtualized Servers
 Repaired coding bugs
 Tested all enhancements.
 Created character counters for the required fields.
 Created classification GUI.
Concurrent Product Process Development (CPPD) Workflow Developer 2008(PLM Solutions)
Provided CPPD development,by constructing key components of our workflow production environment.
 Developed web services.
 Use case and test case development
 Unit and Product testing to validate the bundle releases
EDUCATION
DeTrail D. Davis P a g e | 3
Alabama Agricultural and Mechanical University Normal, AL
Bachelor of Science in Computer Science Cum Laude
SKILLS
C# Teamcenter Engineering
Adobe Flex Teamcenter Reporting and Analytics
HTML Phonegap
Xcode MS Excel
MS Access Power Query

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2014Resume1

  • 1. DeTrail D. Davis 3321 W. Richwoods Blvd. 309.397.7077 Peoria, Illinois 61604 DeTrail Davis | LinkedIn dddavis1948@gmail.com PROFESSIONAL EXPERIENCE Caterpillar Inc. – Peoria, IL 2008– Present IT Analyst II 2011-Present IBM Connections and CellularDevice Management Team Lead April 2015-Present (Enterprise Service Center, Cellular & Connections Provide IT leadership to enable Caterpillar to execute business through the enhancements and support of the IBM Connectionscollaboration and Cellular Device Management Tools. Delivered business value it to enable visibility to global of cellularspend throughout the enterprise (e.g. stipend,employee reimbursement, and vendorexpenses), while providing leadership in the corporate direction for both IBM Connections and the Corporate CellularPolicy.  Develop device rollout and IBM Connections upgrade plans for team to execute  Coordinate server upgradesand facilitate regression testing for enhancements  Develop employee execution plans  Facilitate monthly team meetings  Develop project plansfor device upgrades  Facilitate cellularin-building systemupgrades for U.S. based facilities  Negotiate contractswith cellular providers (e.g. Verizon, AT&T, Sprint)  Develop new cellularreporting automated process Cellular Product Owner and 2013- April 2015(Mobility Solutions) Provide IT leadership to enable Caterpillar to execute the business through the enhancement,and support of the CaterpillarCorporate CellularDevice process. Delivered business value is to enable visibility to current U.S. based cellularspend by business unit,effective changes with current contracts,and streamlining the cellularprocesses.  Defined Cellular Coordinator’s roles and responsibilities to enable effective management of their cellular devices and policies.  Negotiated contracts and build relationships with the vendors to better serve the enterprise.  Developed monthly reports with Microsoft Access to reflect cellular spend for corporate devices, stipend, and GTR cellular expenses.  Resolved existing 2013 billing grief issues ($150K unrecovered) with current process and enable ability to operate cellular cost in the black for 2014.  6 Sigma Green Belt lead for the “Improvement of Cat Owned Mobile Device Processes” project which lead to $900K yearly savings for the enterprise during 2014 - 2015. o Determined gaps in current processes formanaging cellular devices and associated cost information provided to the business units. Updated policy information to reflect changes and new procedures,while preparing best practices guides for employees. o Identified enhancements needed to better serve cellular audience and implement process improvements to sustain saving identified. o Provided cellular quarterly spend reports for BU Cellular Reps o Identified contracts with excess spend and restructured to allow for a savings  Mobile Application development during 2014. o Developed the “Enterprise Security” application. The app allows quick access to information like the Global Security Center phone number, location-specific travel risks and instructions for reporting lost/stolen credit cards or laptops at the touch of a button.The app also provides contact information for the Office of Business Practices Hotline, locations of Cat Dealers, information for reporting trademark, patent or copyright infringement and even facility maps. WebEx and Video at Work Support 2012 – 2013(Mobility & Video Collaboration) Provided support for WebEx and Video@Work , through enhancements and customer focus.  Provided daily support.  Tested all tool enhancements.
  • 2. DeTrail D. Davis P a g e | 2  Developed training materials for additions and enhancements.  Deployed updated software versions. Teamcenter Reporting Analytics(TcRA) Development 2011(PLM Solutions) Lead enhancements and support of the Team Center Reporting Analytics tool (TcRA). Delivered businessvalue is to enable visibility by region for new and existing models and summarized key engineering information by model.  Developed the deployment plans.  Implemented testing of all 2011 enhancements.  Provided daily support/maintenance for TcRA.  Created documentation on TcRA processes.  Released TcRA enhancements in accordance with the build schedule  Built Gen 2 cubes and enhance existing cubes  Completed training for the TcRA tool IT Analyst I/II 2008-2011 New Product Introduction Workflow (NPI Workflow) Project Lead 2010-2011(PLM Solutions) Provide IT project leadership to enable Caterpillar to excel at Product Development through delivery of the New Product Introduction Workflow (NPI Workflow) tool.Delivered business value is to enable the Corporate NPI process through software enhancements to NPI Workflow.  Updated the infrastructure diagrams to reflect the changes to the NPI servers.  Held PMO for the releases.  Completed the AQA process by holding the A, R, and S reviews. Lead bi-weekly team meetings to track process of the development and aid the Netra developers with any assistance needed.  Developed the rollout, and deployment plans.  Tested all enhancements.  Updated the Organization Structure within NPI Workflow  Lead bi-weekly team meetings to track process of the development and aid the Seimens developers with any assistance needed.  Constructed 2010 MasterOutline File for NPI Workflow.  Assisted process partners in creating proper documentation for development  Managed Siemens resources developing on the project.  Developed project plans for the re-platforming of NPI Workflow New Product Introduction Workflow (NPI Workflow) Support & Development 2009-2011(PLM Solutions) Enriched the Corporate NPI process through NPI Workflow tool enhancements and excellence in support.  Provided daily support/maintenance for NPI Workflow.  Updated the (Living Disaster Recovery Plan) with the infrastructure changes implemented in 2011.  Updated JDKs and JREs to most up to date versions.  Account creation for the corporation  Server maintenance  Virtualized Servers  Repaired coding bugs  Tested all enhancements.  Created character counters for the required fields.  Created classification GUI. Concurrent Product Process Development (CPPD) Workflow Developer 2008(PLM Solutions) Provided CPPD development,by constructing key components of our workflow production environment.  Developed web services.  Use case and test case development  Unit and Product testing to validate the bundle releases EDUCATION
  • 3. DeTrail D. Davis P a g e | 3 Alabama Agricultural and Mechanical University Normal, AL Bachelor of Science in Computer Science Cum Laude SKILLS C# Teamcenter Engineering Adobe Flex Teamcenter Reporting and Analytics HTML Phonegap Xcode MS Excel MS Access Power Query