SlideShare uma empresa Scribd logo
1 de 3
David Martin MS, PMP
56 Finn Street ♦ Valley Stream, NY 11580 ♦ (347) 522-0035 ♦ MTSConsulting@yahoo.com
Core Competencies
Project Management Professional – ERP Application rollouts using SDLC methods, LAN infrastructure, VOIP
systems,Continuous Improvement Management techniques
Technical Trainer – Instruct technical concepts in corporate environments.
LAN Administrator – I have 25 years’ experience and CCNA in building and supporting network infrastructures
SharePoint Administrator – Proficient in creating Site Collections and customizing workflow application pools.
Management Tools
Software:
Microsoft Server 2008
Microsoft Office 365
Microsoft SharePoint Server 2010
OPNET Modeler 175
Adobe Captivate
Adobe Connect
Service Now
SPLUNK
Microsoft Access
Microsoft Excel
Microsoft Visio
Microsoft Project
Logical Choice training system
Projects/Assignments
NATIONAL FOOTBALL LEAGUE New York, NY 07/2015 – 11/2015
PMO Project Manager/Coordinator
 Implemented two-factor authentication measures for users who accessed network via CyberArk, VPN, OWEB
 Deployed Managed Security Services program consisting of concurrent projects to install multiple vulnerability
scanning and security monitoring appliances across the entire league network.
 Upgraded/Retired legacy windows servers across the entire league network
 Implemented league-wide Email and Document retention program as well as secure data for legal holds
 Conducted NetBios Name Service spoofing remediation measures across entire league
 Collaborate with otherproject managers of large IT initiatives to ensure cross-alignment of schedules where
dependencies may exist
.
NEW HORIZONS New York, NY 08/2014 – 07/2015
Project Management Trainer
 Trained SDLC, CIM, Clinical Trials and other methods to senior management of several large corporations
including, City of New York legal department, and NYU Langone medical center.
 Instruct PM’ on level 3 Excel skills such as Nested Formulas using Conditional Logic, Macros, Formula Auditing,
WhatIf scenario creation, Lookup Formulas and Power Pivot tables.
 Also train advanced MS Project, Access,and SharePoint skills to project managers of several large corporations
 Designed custominstructional content for complex proprietary and standard software applications.
MORGAN STANLEY New York, NY 05/2013 – 08/2014
Project Manager – New Financial Management Platform Rollout
 Branch Lead for large-scale T3, merger / proprietary software upgrade / Citrix / MS Office 2010
 Updgraded bandwidth across WAN’s with Verizon SME’s at remote branch locations
 Distributed billion$ proprietary financial management platform across multiple concurrent deployment lifecycles
 Used Excel to provide cost and schedule variance updates with EVA formulas for PM’s
 Used Excel to add historical information, configuration data,and lessons learned to the organization’s process assets
 Used Critical Chain method to monitor cost and schedule variances and Exported data to Excel for analysis
 Validate project scope by ensuring deliverables met quality metrics in availability, defect frequency, and reliability
before customer sign-off.
 Used SPLUNK macros in Excel to manage project work during execution process,taking charge of key
performance indicators, change requests, stakeholderengagement, scheduling, and resource allocation.
STATE FARM Bloomington, IL 01/2012 – 04/2013
Training Coordinator – Unified Communications VOIP System Rollout
 Deployed Unified Communications Integrated voice/data platform to Northeast and Midwest franchises.
 Validated scope of project deliverables against metrics of reliability, on-time performance and availability.
 Trained personnelon organizational process assets such as internalprocedures, support documentation,and
compliance standards forthe VOIP and CRM integrated communication platform.
 Communicated performance reports and status updates to branch managers and PMO
 Assisted CISCO engineers and PMO with hardware implementation strategies,troubleshoot WANconnectivity
issues,and customize devices for branch use.
NEW YORK DEPARTMENT OF HOMELESS SERVICES New York, NY 11/2009 – 03/2010
Certified CARES Trainer
 Taught as a certified Client Assistance Relocation Enterprise System (CARES) instructor
 Presented to classes of up to 25 students on a daily basis
 Taught 18 separate courses using Adobe Captivate simulations
 Available for on-site instruction under intense conditions in production environments
ALL COVERED, New York, NY 02/2007 – 09/2009
Account Manager – Multiple Hardware/Software projects
 Managed portfolio of over 60 accounts that generated $1.2 million in revenue
 Responsible for multiple projects to create customsoftware solutions for small businesses using SDLC methodology
 Introduced ITIL standards forimproving service management across the company service portfolio.
 Determined lifecycle processes,procedures,tasks,functions,and checklists governing customer engagement on
projects and SLA’s.
 Provided reports and metrics for greater visibility into the total cost of client support and resource utilization
MARTIN TECHNICAL SERVICES, Valley Stream, NY 06/2003 – 02/2007
Project Management Consultant
 Used ITIL standards to design services and manage or transition support to in-house operations
 Planned budgets,developed project plans, RFP’s, Requirements data and other PM documents in support ofnew
product implementations and software deployment projects
 Performed make-buy analysis, SOW creation, contract negotiation and other processes to plan and conduct
procurements.
 Monitored and Controlled project work for rollouts, server builds and network cutovers for various small business
clients.
 Administrated Exchange Server 2003 and Blackberry Enterprise Server 4.0 in production environments
MASS ELECTRIC CONSTRUCTION, Whitestone,NY 04/2001 – 06/2003
Consultant
 Contracted to upgrade and substantially improve the WAN connectivity.
 Switched WAN access from Frame Relay to T1.
 Installed Cisco VPN router for secure remote access to company headquarters in Boston, Sonic firewall router for
LAN security, and additional WIN2k servers to load-balance file and application services.
 acquisition and installation of personalcomputer technology
 Assisted users to effectively apply the standard computing tools to more efficiently perform their job functions.
UGO TECHNOLOGY SOLUTIONS, New York, NY 02/1999 – 03/2001
Project Coordinator– Web Hosting and Online Media Entertainment Company
 Coordinated backlog, schedule, and budget of work streams across all phases of SDLC for web application
development projects.
 Used quantitative methods in project selection to determine earned monetary value and benefit cost ratios of
acquiring select prospects as hosting clients
 Coordinated the physical move of IT infrastructure for 56 users over the course of a single weekend.
 Project included new server builds, business continuity and disasterrecovery plans, bandwidth upgrades and VOIP
implementations
AMERICAN COMMUNICATIONS NETWORK, Dearborn MI 02/1995 – 09/1999
Executive Field Trainer
 Trained sales staff to provide direct marketing services for telecommunications giant, LCI International which was
subsequently acquired by Global Crossing and Qwest respectively
 Trained telecommunications concepts before a sales force of 500.
UNITED FEDERATION OF TEACHERS, New York, NY 05/1993 – 02/1995
Trainer
 Set-up and implemented training program for over 700 personnel of the UFT.
 Recognized for creating a cost savings to marketing department of up to $900 for each employee trained in-house as
opposed to off-site seminars.
 Developed help desk procedures for entire company using automated tracking and reporting tools.
EDUCATION
Keller Graduate School of Management, New York, NY
Master of Science, Information Systems Management Graduated June 2015
Rochester Institute of Technology, Rochester, NY
Bachelor of Science, Professional & Technical Communications Graduated: June 2010
President Phi Beta Sigma Fraternity,Inc.
Director of Bigger and Better Business
Vice President of Student Union
EAI Institute,New York, NY
Network AdministrationCertificate Program Completed: 2002
Other Interests
PMI Certified Project Management Professional #3268630E1
Introductory Programming Instructor – Elmont Public Library

Mais conteúdo relacionado

Mais procurados

CV - Sheela Velappa - 2017 Latest
CV - Sheela Velappa - 2017 LatestCV - Sheela Velappa - 2017 Latest
CV - Sheela Velappa - 2017 Latest
Sheela V
 
Resume_RamVerma
Resume_RamVermaResume_RamVerma
Resume_RamVerma
Ram Verma
 
Martin Gramlich Resume - Latest Feb 2016
Martin Gramlich Resume - Latest Feb 2016Martin Gramlich Resume - Latest Feb 2016
Martin Gramlich Resume - Latest Feb 2016
Martin Gramlich
 
James Cochran 2016
James Cochran 2016James Cochran 2016
James Cochran 2016
Jim Cochran
 
Robert Elder - Resume - Jan 2016
Robert Elder - Resume - Jan 2016Robert Elder - Resume - Jan 2016
Robert Elder - Resume - Jan 2016
Robert Elder
 
MarianFieldsResume5-5-2016
MarianFieldsResume5-5-2016MarianFieldsResume5-5-2016
MarianFieldsResume5-5-2016
Marian Fields
 
WL - Long_Oct 2016
WL -  Long_Oct 2016WL -  Long_Oct 2016
WL - Long_Oct 2016
Will Loyal
 
JDower Resume and Profile September 2015v3
JDower Resume and Profile September 2015v3JDower Resume and Profile September 2015v3
JDower Resume and Profile September 2015v3
Jacqueline Dower
 
Laurie Henderson Seaton Software QA Tester Current
Laurie Henderson Seaton Software QA Tester CurrentLaurie Henderson Seaton Software QA Tester Current
Laurie Henderson Seaton Software QA Tester Current
Laurie Seaton
 
Allen William resume Tech Sales R2
Allen William resume  Tech Sales R2Allen William resume  Tech Sales R2
Allen William resume Tech Sales R2
Bill Allen
 

Mais procurados (20)

CV - Sheela Velappa - 2017 Latest
CV - Sheela Velappa - 2017 LatestCV - Sheela Velappa - 2017 Latest
CV - Sheela Velappa - 2017 Latest
 
Resume_RamVerma
Resume_RamVermaResume_RamVerma
Resume_RamVerma
 
Andrew Thomson Resume
Andrew Thomson ResumeAndrew Thomson Resume
Andrew Thomson Resume
 
Bob Mellesmoen Resume
Bob Mellesmoen ResumeBob Mellesmoen Resume
Bob Mellesmoen Resume
 
Lumi Noah resume FY2018
Lumi Noah resume FY2018Lumi Noah resume FY2018
Lumi Noah resume FY2018
 
Martin Gramlich Resume - Latest Feb 2016
Martin Gramlich Resume - Latest Feb 2016Martin Gramlich Resume - Latest Feb 2016
Martin Gramlich Resume - Latest Feb 2016
 
James Cochran 2016
James Cochran 2016James Cochran 2016
James Cochran 2016
 
REYNAUD_Michel_-_Resume2016-2
REYNAUD_Michel_-_Resume2016-2REYNAUD_Michel_-_Resume2016-2
REYNAUD_Michel_-_Resume2016-2
 
Robert Elder - Resume - Jan 2016
Robert Elder - Resume - Jan 2016Robert Elder - Resume - Jan 2016
Robert Elder - Resume - Jan 2016
 
MarianFieldsResume5-5-2016
MarianFieldsResume5-5-2016MarianFieldsResume5-5-2016
MarianFieldsResume5-5-2016
 
Brendan Gleeson Resume
Brendan Gleeson ResumeBrendan Gleeson Resume
Brendan Gleeson Resume
 
Resume G Bisanz Presentation Format
Resume G Bisanz Presentation FormatResume G Bisanz Presentation Format
Resume G Bisanz Presentation Format
 
WL - Long_Oct 2016
WL -  Long_Oct 2016WL -  Long_Oct 2016
WL - Long_Oct 2016
 
JDower Resume and Profile September 2015v3
JDower Resume and Profile September 2015v3JDower Resume and Profile September 2015v3
JDower Resume and Profile September 2015v3
 
Marian fieldsresume 7 25-2016
Marian fieldsresume 7 25-2016Marian fieldsresume 7 25-2016
Marian fieldsresume 7 25-2016
 
Burge, Stephen Agile Pm Revised
Burge, Stephen Agile Pm RevisedBurge, Stephen Agile Pm Revised
Burge, Stephen Agile Pm Revised
 
Laurie Henderson Seaton Software QA Tester Current
Laurie Henderson Seaton Software QA Tester CurrentLaurie Henderson Seaton Software QA Tester Current
Laurie Henderson Seaton Software QA Tester Current
 
Christopher Crescenzo Professional Resume3
Christopher Crescenzo Professional Resume3Christopher Crescenzo Professional Resume3
Christopher Crescenzo Professional Resume3
 
Allen William resume Tech Sales R2
Allen William resume  Tech Sales R2Allen William resume  Tech Sales R2
Allen William resume Tech Sales R2
 
REYNAUD_Michel_-_Resume2015
REYNAUD_Michel_-_Resume2015REYNAUD_Michel_-_Resume2015
REYNAUD_Michel_-_Resume2015
 

Destaque

CV Ricardo Ortega Nava - Sr IT Services & Solutions ENG3
CV Ricardo Ortega Nava - Sr IT Services & Solutions ENG3CV Ricardo Ortega Nava - Sr IT Services & Solutions ENG3
CV Ricardo Ortega Nava - Sr IT Services & Solutions ENG3
Ricardo Ortega
 
cloud of things Presentation
cloud of things Presentation cloud of things Presentation
cloud of things Presentation
Assem mousa
 
Stephen Cannoo Comprehensive CV Feb 2015 ver1.1
Stephen Cannoo Comprehensive CV Feb 2015 ver1.1Stephen Cannoo Comprehensive CV Feb 2015 ver1.1
Stephen Cannoo Comprehensive CV Feb 2015 ver1.1
Stephen Cannoo
 
JJ Resume - Summary & Detail
JJ Resume - Summary & DetailJJ Resume - Summary & Detail
JJ Resume - Summary & Detail
John Jewell
 

Destaque (8)

CV Ricardo Ortega Nava - Sr IT Services & Solutions ENG3
CV Ricardo Ortega Nava - Sr IT Services & Solutions ENG3CV Ricardo Ortega Nava - Sr IT Services & Solutions ENG3
CV Ricardo Ortega Nava - Sr IT Services & Solutions ENG3
 
C Ward Resume - Principal TPM, TDM
C Ward Resume -  Principal TPM, TDMC Ward Resume -  Principal TPM, TDM
C Ward Resume - Principal TPM, TDM
 
cloud of things Presentation
cloud of things Presentation cloud of things Presentation
cloud of things Presentation
 
Resume ken turano_june 2016
Resume ken turano_june 2016Resume ken turano_june 2016
Resume ken turano_june 2016
 
Digital Marketing Manager | Sales & Business Development Resume B.Bas11.14
Digital Marketing Manager | Sales & Business Development Resume B.Bas11.14Digital Marketing Manager | Sales & Business Development Resume B.Bas11.14
Digital Marketing Manager | Sales & Business Development Resume B.Bas11.14
 
Stephen Cannoo Comprehensive CV Feb 2015 ver1.1
Stephen Cannoo Comprehensive CV Feb 2015 ver1.1Stephen Cannoo Comprehensive CV Feb 2015 ver1.1
Stephen Cannoo Comprehensive CV Feb 2015 ver1.1
 
How to Get a Whole Lot More Than Just Another Technical Resume
How to Get a Whole Lot More Than Just Another Technical ResumeHow to Get a Whole Lot More Than Just Another Technical Resume
How to Get a Whole Lot More Than Just Another Technical Resume
 
JJ Resume - Summary & Detail
JJ Resume - Summary & DetailJJ Resume - Summary & Detail
JJ Resume - Summary & Detail
 

Semelhante a David Martin Resume (20)

Resume
ResumeResume
Resume
 
Resume JOYCE CONRAD_0416CRM
Resume JOYCE CONRAD_0416CRMResume JOYCE CONRAD_0416CRM
Resume JOYCE CONRAD_0416CRM
 
Hamm, Philip - Resume
Hamm, Philip - ResumeHamm, Philip - Resume
Hamm, Philip - Resume
 
John Blatt_ Resume 070615
John Blatt_ Resume 070615John Blatt_ Resume 070615
John Blatt_ Resume 070615
 
Devon Blaylock Revised Resume
Devon Blaylock Revised ResumeDevon Blaylock Revised Resume
Devon Blaylock Revised Resume
 
Adi CV Tech Manager
Adi CV Tech ManagerAdi CV Tech Manager
Adi CV Tech Manager
 
Resume_Kailash_Badgujar_2015_OM
Resume_Kailash_Badgujar_2015_OMResume_Kailash_Badgujar_2015_OM
Resume_Kailash_Badgujar_2015_OM
 
AbbyBrownAB_Resume
AbbyBrownAB_ResumeAbbyBrownAB_Resume
AbbyBrownAB_Resume
 
AbbyBrownAB_Resume
AbbyBrownAB_ResumeAbbyBrownAB_Resume
AbbyBrownAB_Resume
 
0916 resume
0916  resume0916  resume
0916 resume
 
CV of Mahesh
CV of MaheshCV of Mahesh
CV of Mahesh
 
Marius_2016_resume
Marius_2016_resumeMarius_2016_resume
Marius_2016_resume
 
Kevin Sherrard resume
Kevin Sherrard resumeKevin Sherrard resume
Kevin Sherrard resume
 
Joel Lucien Resume
Joel Lucien ResumeJoel Lucien Resume
Joel Lucien Resume
 
Introducing Robert Driskell
Introducing Robert Driskell Introducing Robert Driskell
Introducing Robert Driskell
 
Andrew_Ellebracht3.docx
Andrew_Ellebracht3.docxAndrew_Ellebracht3.docx
Andrew_Ellebracht3.docx
 
JILL HAZEN PMP_CSM 1-2016
JILL HAZEN PMP_CSM 1-2016JILL HAZEN PMP_CSM 1-2016
JILL HAZEN PMP_CSM 1-2016
 
Robert brownresume nov1
Robert brownresume nov1Robert brownresume nov1
Robert brownresume nov1
 
My Resume
My ResumeMy Resume
My Resume
 
Michael_Schmidt_Resume
Michael_Schmidt_ResumeMichael_Schmidt_Resume
Michael_Schmidt_Resume
 

Último

Último (20)

Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Developing An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilDeveloping An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of Brazil
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day Presentation
 
Tech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdfTech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdf
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 

David Martin Resume

  • 1. David Martin MS, PMP 56 Finn Street ♦ Valley Stream, NY 11580 ♦ (347) 522-0035 ♦ MTSConsulting@yahoo.com Core Competencies Project Management Professional – ERP Application rollouts using SDLC methods, LAN infrastructure, VOIP systems,Continuous Improvement Management techniques Technical Trainer – Instruct technical concepts in corporate environments. LAN Administrator – I have 25 years’ experience and CCNA in building and supporting network infrastructures SharePoint Administrator – Proficient in creating Site Collections and customizing workflow application pools. Management Tools Software: Microsoft Server 2008 Microsoft Office 365 Microsoft SharePoint Server 2010 OPNET Modeler 175 Adobe Captivate Adobe Connect Service Now SPLUNK Microsoft Access Microsoft Excel Microsoft Visio Microsoft Project Logical Choice training system Projects/Assignments NATIONAL FOOTBALL LEAGUE New York, NY 07/2015 – 11/2015 PMO Project Manager/Coordinator  Implemented two-factor authentication measures for users who accessed network via CyberArk, VPN, OWEB  Deployed Managed Security Services program consisting of concurrent projects to install multiple vulnerability scanning and security monitoring appliances across the entire league network.  Upgraded/Retired legacy windows servers across the entire league network  Implemented league-wide Email and Document retention program as well as secure data for legal holds  Conducted NetBios Name Service spoofing remediation measures across entire league  Collaborate with otherproject managers of large IT initiatives to ensure cross-alignment of schedules where dependencies may exist . NEW HORIZONS New York, NY 08/2014 – 07/2015 Project Management Trainer  Trained SDLC, CIM, Clinical Trials and other methods to senior management of several large corporations including, City of New York legal department, and NYU Langone medical center.  Instruct PM’ on level 3 Excel skills such as Nested Formulas using Conditional Logic, Macros, Formula Auditing, WhatIf scenario creation, Lookup Formulas and Power Pivot tables.  Also train advanced MS Project, Access,and SharePoint skills to project managers of several large corporations  Designed custominstructional content for complex proprietary and standard software applications. MORGAN STANLEY New York, NY 05/2013 – 08/2014 Project Manager – New Financial Management Platform Rollout  Branch Lead for large-scale T3, merger / proprietary software upgrade / Citrix / MS Office 2010  Updgraded bandwidth across WAN’s with Verizon SME’s at remote branch locations  Distributed billion$ proprietary financial management platform across multiple concurrent deployment lifecycles  Used Excel to provide cost and schedule variance updates with EVA formulas for PM’s  Used Excel to add historical information, configuration data,and lessons learned to the organization’s process assets  Used Critical Chain method to monitor cost and schedule variances and Exported data to Excel for analysis  Validate project scope by ensuring deliverables met quality metrics in availability, defect frequency, and reliability before customer sign-off.  Used SPLUNK macros in Excel to manage project work during execution process,taking charge of key performance indicators, change requests, stakeholderengagement, scheduling, and resource allocation.
  • 2. STATE FARM Bloomington, IL 01/2012 – 04/2013 Training Coordinator – Unified Communications VOIP System Rollout  Deployed Unified Communications Integrated voice/data platform to Northeast and Midwest franchises.  Validated scope of project deliverables against metrics of reliability, on-time performance and availability.  Trained personnelon organizational process assets such as internalprocedures, support documentation,and compliance standards forthe VOIP and CRM integrated communication platform.  Communicated performance reports and status updates to branch managers and PMO  Assisted CISCO engineers and PMO with hardware implementation strategies,troubleshoot WANconnectivity issues,and customize devices for branch use. NEW YORK DEPARTMENT OF HOMELESS SERVICES New York, NY 11/2009 – 03/2010 Certified CARES Trainer  Taught as a certified Client Assistance Relocation Enterprise System (CARES) instructor  Presented to classes of up to 25 students on a daily basis  Taught 18 separate courses using Adobe Captivate simulations  Available for on-site instruction under intense conditions in production environments ALL COVERED, New York, NY 02/2007 – 09/2009 Account Manager – Multiple Hardware/Software projects  Managed portfolio of over 60 accounts that generated $1.2 million in revenue  Responsible for multiple projects to create customsoftware solutions for small businesses using SDLC methodology  Introduced ITIL standards forimproving service management across the company service portfolio.  Determined lifecycle processes,procedures,tasks,functions,and checklists governing customer engagement on projects and SLA’s.  Provided reports and metrics for greater visibility into the total cost of client support and resource utilization MARTIN TECHNICAL SERVICES, Valley Stream, NY 06/2003 – 02/2007 Project Management Consultant  Used ITIL standards to design services and manage or transition support to in-house operations  Planned budgets,developed project plans, RFP’s, Requirements data and other PM documents in support ofnew product implementations and software deployment projects  Performed make-buy analysis, SOW creation, contract negotiation and other processes to plan and conduct procurements.  Monitored and Controlled project work for rollouts, server builds and network cutovers for various small business clients.  Administrated Exchange Server 2003 and Blackberry Enterprise Server 4.0 in production environments MASS ELECTRIC CONSTRUCTION, Whitestone,NY 04/2001 – 06/2003 Consultant  Contracted to upgrade and substantially improve the WAN connectivity.  Switched WAN access from Frame Relay to T1.  Installed Cisco VPN router for secure remote access to company headquarters in Boston, Sonic firewall router for LAN security, and additional WIN2k servers to load-balance file and application services.  acquisition and installation of personalcomputer technology  Assisted users to effectively apply the standard computing tools to more efficiently perform their job functions. UGO TECHNOLOGY SOLUTIONS, New York, NY 02/1999 – 03/2001 Project Coordinator– Web Hosting and Online Media Entertainment Company  Coordinated backlog, schedule, and budget of work streams across all phases of SDLC for web application development projects.  Used quantitative methods in project selection to determine earned monetary value and benefit cost ratios of acquiring select prospects as hosting clients  Coordinated the physical move of IT infrastructure for 56 users over the course of a single weekend.  Project included new server builds, business continuity and disasterrecovery plans, bandwidth upgrades and VOIP implementations
  • 3. AMERICAN COMMUNICATIONS NETWORK, Dearborn MI 02/1995 – 09/1999 Executive Field Trainer  Trained sales staff to provide direct marketing services for telecommunications giant, LCI International which was subsequently acquired by Global Crossing and Qwest respectively  Trained telecommunications concepts before a sales force of 500. UNITED FEDERATION OF TEACHERS, New York, NY 05/1993 – 02/1995 Trainer  Set-up and implemented training program for over 700 personnel of the UFT.  Recognized for creating a cost savings to marketing department of up to $900 for each employee trained in-house as opposed to off-site seminars.  Developed help desk procedures for entire company using automated tracking and reporting tools. EDUCATION Keller Graduate School of Management, New York, NY Master of Science, Information Systems Management Graduated June 2015 Rochester Institute of Technology, Rochester, NY Bachelor of Science, Professional & Technical Communications Graduated: June 2010 President Phi Beta Sigma Fraternity,Inc. Director of Bigger and Better Business Vice President of Student Union EAI Institute,New York, NY Network AdministrationCertificate Program Completed: 2002 Other Interests PMI Certified Project Management Professional #3268630E1 Introductory Programming Instructor – Elmont Public Library