1. © 2013 Egencia, LLC. All rights reserved. Expedia, Egencia, and the Egencia logo and Get Ahead are either
registered trademarks or trademarks of Expedia, Inc. in the U.S. and/or other countries. CST #2083922-50 Page 1
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www.Egencia.com
Our studies have shown
that moderately managed
travel programs save
10-12% of travel costs
and strongly managed
programs can save 20% or
more.
Business Owners May Not Be Aware of the Benefits of Managing
Corporate Travel
Requiring that all reservations go through a single Travel Management Company (TMC) is not always popular
with employees. They like the consistency and comfort of choosing their favorite airlines, hotels and car rental
companies, and they worry they won’t be able to participate in rewards programs if they book with a TMC. The
good news is that these are largely false perceptions. Business travelers can earn loyalty points with a TMC
and they do have the flexibility to choose the flights, hotels and car rentals they want. And now here are a few
of the compelling reasons to consider mandating your program and working with a TMC:
►► Cost Savings
►► Industry Connections
►► Traveler Security and Safety
►► Customer Support
Un-Managed vs. Managed Corporate Travel
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2. © 2013 Egencia, LLC. All rights reserved. Expedia, Egencia, and the Egencia logo and Get Ahead are either
registered trademarks or trademarks of Expedia, Inc. in the U.S. and/or other countries. CST #2083922-50 Page 2
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Un-Managed vs. Managed Corporate Travel
Whether it’s deeply
discounted hotel rates,
negotiated airfares, frequent
flyer match programs, or
discounts on rental cars,
your TMC should constantly
strive to offer unparalleled
access to the best inventory
in the marketplace.
Cost Savings
The biggest driver for businesses to start consolidating and managing travel through a single provider is the
bottom line. Our studies have shown that moderately managed travel programs can cut 10-12% of travel
costs and strongly managed programs can save even 20% or more than double the savings.
►► Your Travel Data is King: If you are unaware of how much your company is spending on travel, you
are missing out on a huge opportunity. Travel data is gold to Travel Managers, and can often be used as
leverage in negotiations with hotels and airlines for discounted rates. Once your travelers are booking via
your TMC, you will have access to real-time reporting that will improve your seat at the bargaining table, and
you will gain substantial control over costs and realize a critical return on investment.
►► Your Corporate Policy Built into the Solution: Encouraging your travelers to book all travel with the
same TMC drives compliance with your corporate travel policy. The right online booking tool will make it
clear to travelers you would like them to book. When there are exceptions to the policy, Reason Codes allow
your travelers to book their trip, and provide the reason why they need to go out of policy. With access to this
data, you can look for trends that may prompt you to reconsider your policy, or speak with travelers who too
often choose to book out of policy.
►► Employees Booking Travel Without Manager Approval: With an unmanaged travel program, travel
managers may not be aware of upcoming business trips in their department until they’ve happened. This can
lead to scheduling conflicts and substantial fees to change the booking. With an online TMC you have the
ability to set-up “pre-trip approval” controls that prevent an employee from booking travel without manager
approval first. Pre-trip approval can even be limited to international travel or certain dollar amounts.
Business Trips Are Unpredictable: Instead of relying on your travelers to remember whether or not they have
unused tickets, a TMC provides the benefit of automatic, online tracking. Additionally, exchanging these tickets
can save up to 6% on your annual airline spend.
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hello@egencia.com
1-866-328-0110

3. © 2013 Egencia, LLC. All rights reserved. Expedia, Egencia, and the Egencia logo and Get Ahead are either
registered trademarks or trademarks of Expedia, Inc. in the U.S. and/or other countries. CST #2083922-50 Page 3
866-328-0110
www.Egencia.com
Un-Managed vs. Managed Corporate Travel
Business Trips Change: Sometimes business travelers’ plans change, they may need to come back early
or stay an extra day. It’s imperative that travelers are able to change their plans at a moment’s notice. When
travel has been booked through a leisure website, it can be frustrating and time-consuming to determine who to
contact to change air, hotel, and car reservations. When partnering with a TMC, adjustments to itineraries can
be made quickly and easily, either online or through travel agents who are specially trained in the complexities of
corporate travel.
Industry Connections
TMCs keep their clients happy by helping them save money. They work with air, hotel and car rental partners
every day to meet your needs. Whether it’s deeply discounted hotel rates, negotiated airfares, frequent flyer
match programs, or discounts on rental cars, your TMC should constantly strive to offer unparalleled access to
the best inventory in the marketplace.
►► More Access to Flights and Rooms: Unlike leisure websites which only have access to certain flights
and hotel partners, TMCs connect with multiple global distribution systems to access last room availability
and other exclusive content.
Traveler Security and Safety
Natural disasters can have the largest and most stressful impact on business travel. In the midst of a
crisis, employers need to immediately know where their employees are. A TMC can provide you with this
information at any time with their on demand online, real-time, travel management reports. These give
executive management the security knowing that they can access their travelers’ individual trip data quickly and
effortlessly.
►► Crisis Management: TMCs have staff that focuses solely on your travelers’ safety around the clock –
24/7/365. They monitor weather, strikes, airport closures, and safety threats to do their best to anticipate
who might be impacted by these incidents. They keep clients, travel agents, and travelers informed of any
pertinent information when it’s available.
Unlike traditional leisure
websites, TMCs have staff
that focuses solely on your
travelers’ safety around the
clock – 24/7/365.
www.egencia.com
hello@egencia.com
1-866-328-0110

4. © 2013 Egencia, LLC. All rights reserved. Expedia, Egencia, and the Egencia logo and Get Ahead are either
registered trademarks or trademarks of Expedia, Inc. in the U.S. and/or other countries. CST #2083922-50 Page 4
866-328-0110
www.Egencia.com
Customer Support
Business travelers have a special set of needs that differentiate them from leisure travelers. A good TMC will
offer complete reservation support no matter the time of day. They can help travelers with the online interface
at no additional cost, and they can assist through the highs and lows of travel.
Egencia Understands Business Travel Management
Egencia offers business travelers a booking experience similar to our sister leisure travel websites Expedia.com
and Hotels.com, along with the customer service experience expected by business travelers. Agent support
and technology work in tandem, and reporting and policy tools give businesses a clear understanding of travel
expenditures while helping optimize savings, and ensure traveler safety.
www.egencia.com
hello@egencia.com
1-866-328-0110
To find out more
information, please contact
us at hello@egencia.com
or call 866-328-0110
Un-Managed vs. Managed Corporate Travel