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Towards broader
conceptions of feedback
Professor David Carless,
University of Hong Kong,
Hong Kong Association for Applied
Linguistics (HAAL),
November 7th 2019
The University of Hong Kong
Overview
1. Feedback in AL vs elsewhere
2. Activating students in feedback
3. Designing effective feedback processes
4. Challenges & Implications
The University of Hong Kong
CNEC Lee I Yao Memorial Secondary
School, Kwai Shing (1988-89)
The University of Hong Kong
Written corrective feedback
The University of Hong Kong
Icy Lee (2019)
The University of Hong Kong
Major problem
Students tend to be too passively positioned
in feedback processes
The University of Hong Kong
Key aim of feedback
To enhance student
ability to self-monitor
their work in
progress
The University of Hong Kong
Sustainable feedback
Students seeking, generating & using
feedback from peers & self as part of self-
regulated learning (Carless et al., 2011)
The University of Hong Kong
Information  action
(Winstone & Carless, 2019)
The University of Hong Kong
Social constructivist
Action on feedback is constructed through
learner agency & interaction (O’Donovan,
Rust & Price, 2016).
The University of Hong Kong
The University of Hong Kong
DISCOUNT CODE:
FLR40
The University of Hong Kong
Designing effective
feedback processes
The University of Hong Kong
Chapter 2
Chapter 9 Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Designing effective
feedback processes
Each chapter
• Synthesis of key literature
• Two key examples from literature
• A case study based on interview data
The University of Hong Kong
CHAPTER 8
IMPLEMENTING PEER
FEEDBACK
The University of Hong Kong
The University of Hong Kong
Defining peer feedback (PF)
“A communication process through which
learners enter into dialogues related to
performance & standards” (Liu & Carless,
2006, p. 280)
Also peer response (Liu & Hansen, 2002)
Peer review (Harland et al., 2017)
The University of Hong Kong
Main challenges
• Students don’t take it seriously
• Poor quality PF
• Students prefer teacher feedback
• Classmates may steal ideas
The University of Hong Kong
Composing peer feedback
Providing feedback more cognitively engaging
than receiving feedback (e.g. Nicol et al., 2014)
The University of Hong Kong
The University of Hong Kong
To give is better than to receive
Students taught to give PF, improved writing
more than students taught to use PF
Explanation: You review in your own ZPD
but may not receive in your ZPD
(Lundstrom & Baker, 2009)
The University of Hong Kong
Cumulative peer feedback
Need for multiple cumulative experiences of
peer review during a programme
(Harland et al., 2017).
Year 1
Year 2
Year 3
Professor Hui-Tzu Min,
National Cheng Kung University, Taiwan
The University of Hong Kong
Training for PF
Used sample essay to model feedback
Implemented two cycles of PF
Coached students in improving PF
(see also Min, 2006)
The University of Hong Kong
4 step training procedure
Peer feedback as:
1. Clarifying the writer’s intention
2. Identifying potential problems
3. Explaining the nature of the problems
4. Making specific suggestions
The University of Hong Kong
Design features
Student writing: same genre, different topics
Randomly assigned trios
Written feedback + oral dialogue
The University of Hong Kong
Positive outcomes
Students appreciated & used peer feedback
Students got better at giving peer feedback
Lower achievers benefitted significantly
(Winstone & Carless, 2019, chapter 8)
The University of Hong Kong
COMMENTS OR QUESTIONS
RELATED TO PEER FEEDBACK
The University of Hong Kong
ENABLING DIALOGUE IN
FEEDBACK PROCESSES
(CHAPTER 6)
The University of Hong Kong
Dialogic feedback
Feedback needs to generate practical forms
of dialogue
The University of Hong Kong
The University of Hong Kong
Interactive coversheet (Chapter 6)
Invite students to state what feedback they
want (Bloxham & Campbell, 2010)
Variation 1
Students complete the following prompt:
“I would most like feedback on ….”
The University of Hong Kong
Variation 2
“The previous feedback that I have used to
strengthen this assignment is ….”
(Barton et al. 2016)
The University of Hong Kong
ELT Variation A
Students complete the following prompt:
“The grammar item I would like to receive
focused corrective feedback on is …”
The University of Hong Kong
ELT Variation B
“I would most like to receive feedback on”
(choose one):
grammar accuracy;
content and ideas;
other (pls specify)
The University of Hong Kong
TEACHER & STUDENT
FEEDBACK LITERACY
The University of Hong Kong
Feedback literacy
Know-how about how to maximise the
benefits of feedback processes
The University of Hong Kong
Shared responsibilities
Shared responsibilities in designing & acting
on feedback (Nash & Winstone, 2017)
The University of Hong Kong
Student feedback literacy
The University of Hong Kong
Making
Judgments
Appreciating
Feedback
Managing
Affect
Taking Action
(Carless & Boud, 2018)
Conclusion
The University of Hong Kong
Broader conceptions of feedback
Beyond teacher telling to highlight:
• Peer feedback
• Student self-evaluation
• Student feedback seeking
• Dialogic interaction
The University of Hong Kong
Recommendations
Minimise teacher telling
Focus on students’ needs & interests
Involve students actively
Mutual development of feedback literacy
The University of Hong Kong
References
Barton, K. L., Schofield, S. J., McAleer, S., & Ajjawi, R. (2016). Translating evidence-based guidelines to improve
feedback practices: The interact case study. BMC Medical Education, 16(1). doi:10.1186/s12909-016-0562-z
Bloxham, S. & Campbell. L. (2010). Generating dialogue in assessment feedback: Exploring the use of interactive cover
sheets. Assessment & Evaluation in Higher Education, 35(3), 291-300.
Carless, D. & Boud, D. (2018). The development of student feedback literacy: Enabling uptake of feedback.
Assessment & Evaluation in Higher Education https://doi.org/10.1080/02602938.2018.1463354
Carless, D., Salter, D., Yang, M. & Lam, J. (2011). Developing sustainable feedback practices. Studies in Higher
Education, 36(4), 395-407.
Harland, T., Wald, N., & Randhawa, H. (2017). Student peer review: Enhancing formative feedback with a rebuttal.
Assessment & Evaluation in Higher Education, 42(5), 801-811.
Liu, J., & Hansen, J. G. (2002). Peer response in second language writing classrooms. Michigan: University of Michigan
Press.
Lundstrom, K., & Baker, K. (2009). To give is better than to receive: The benefits of peer review to the reviewer’s own
writing. Journal of Second Language Writing, 18(1), 30-43.
Min, H.-T. (2006). The Effects of Trained Peer Review on EFL Students’ Revision Types and Writing Quality. Journal of
Second Language Writing 15 (2): 118-141.
Nash, R., & Winstone, N. (2017). Responsibility-sharing in the giving and receiving of assessment feedback. Frontiers
in Psychology, 8, 1519. https://doi.org/10.3389/fpsyg.2017.01519
Nicol, D., Thomson, A., & Breslin, C. (2014). Rethinking feedback practices in higher education: A peer review
perspective. Assessment & Evaluation in Higher Education, 39(1), 102-122.
O’Donovan, B., Rust, C., & Price, M. (2016). A scholarly approach to solving the feedback dilemma in practice.
Assessment & Evaluation in Higher Education, 41(6), 938–949.
The University of Hong Kong
QUESTIONS
COMMENTS
The University of Hong Kong
Key Rationales for PF
Involve students in dialogue
around the quality of work
Inform student self-evaluation
Potentially timely &
sustainable
The University of Hong Kong
The University of Hong Kong
Peer feedback trios
Peer feedback trios facilitate composing and
receiving more than one peer review
(van den Berg, Admiraal & Pilot, 2006)
The University of Hong Kong
Grading peer feedback
Grading student peer reviews enhances
student motivation & accountability
The University of Hong Kong
ICS Variation
1. The strengths are …
2. The aspects for development are …
3. I would like feedback on …
The University of Hong Kong
The University of Hong Kong

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Implementing Effective Feedback Processes

  • 1. Towards broader conceptions of feedback Professor David Carless, University of Hong Kong, Hong Kong Association for Applied Linguistics (HAAL), November 7th 2019 The University of Hong Kong
  • 2. Overview 1. Feedback in AL vs elsewhere 2. Activating students in feedback 3. Designing effective feedback processes 4. Challenges & Implications The University of Hong Kong
  • 3. CNEC Lee I Yao Memorial Secondary School, Kwai Shing (1988-89) The University of Hong Kong
  • 4. Written corrective feedback The University of Hong Kong
  • 5. Icy Lee (2019) The University of Hong Kong
  • 6. Major problem Students tend to be too passively positioned in feedback processes The University of Hong Kong
  • 7. Key aim of feedback To enhance student ability to self-monitor their work in progress The University of Hong Kong
  • 8. Sustainable feedback Students seeking, generating & using feedback from peers & self as part of self- regulated learning (Carless et al., 2011) The University of Hong Kong
  • 9. Information  action (Winstone & Carless, 2019) The University of Hong Kong
  • 10. Social constructivist Action on feedback is constructed through learner agency & interaction (O’Donovan, Rust & Price, 2016). The University of Hong Kong
  • 11. The University of Hong Kong DISCOUNT CODE: FLR40
  • 12.
  • 13. The University of Hong Kong
  • 14. Designing effective feedback processes The University of Hong Kong Chapter 2 Chapter 9 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Designing effective feedback processes
  • 15. Each chapter • Synthesis of key literature • Two key examples from literature • A case study based on interview data The University of Hong Kong
  • 16. CHAPTER 8 IMPLEMENTING PEER FEEDBACK The University of Hong Kong
  • 17. The University of Hong Kong
  • 18. Defining peer feedback (PF) “A communication process through which learners enter into dialogues related to performance & standards” (Liu & Carless, 2006, p. 280) Also peer response (Liu & Hansen, 2002) Peer review (Harland et al., 2017) The University of Hong Kong
  • 19. Main challenges • Students don’t take it seriously • Poor quality PF • Students prefer teacher feedback • Classmates may steal ideas The University of Hong Kong
  • 20. Composing peer feedback Providing feedback more cognitively engaging than receiving feedback (e.g. Nicol et al., 2014) The University of Hong Kong
  • 21. The University of Hong Kong
  • 22. To give is better than to receive Students taught to give PF, improved writing more than students taught to use PF Explanation: You review in your own ZPD but may not receive in your ZPD (Lundstrom & Baker, 2009) The University of Hong Kong
  • 23. Cumulative peer feedback Need for multiple cumulative experiences of peer review during a programme (Harland et al., 2017). Year 1 Year 2 Year 3
  • 24. Professor Hui-Tzu Min, National Cheng Kung University, Taiwan The University of Hong Kong
  • 25. Training for PF Used sample essay to model feedback Implemented two cycles of PF Coached students in improving PF (see also Min, 2006) The University of Hong Kong
  • 26. 4 step training procedure Peer feedback as: 1. Clarifying the writer’s intention 2. Identifying potential problems 3. Explaining the nature of the problems 4. Making specific suggestions The University of Hong Kong
  • 27. Design features Student writing: same genre, different topics Randomly assigned trios Written feedback + oral dialogue The University of Hong Kong
  • 28. Positive outcomes Students appreciated & used peer feedback Students got better at giving peer feedback Lower achievers benefitted significantly (Winstone & Carless, 2019, chapter 8) The University of Hong Kong
  • 29. COMMENTS OR QUESTIONS RELATED TO PEER FEEDBACK The University of Hong Kong
  • 30. ENABLING DIALOGUE IN FEEDBACK PROCESSES (CHAPTER 6) The University of Hong Kong
  • 31. Dialogic feedback Feedback needs to generate practical forms of dialogue The University of Hong Kong
  • 32. The University of Hong Kong Interactive coversheet (Chapter 6) Invite students to state what feedback they want (Bloxham & Campbell, 2010)
  • 33. Variation 1 Students complete the following prompt: “I would most like feedback on ….” The University of Hong Kong
  • 34. Variation 2 “The previous feedback that I have used to strengthen this assignment is ….” (Barton et al. 2016) The University of Hong Kong
  • 35. ELT Variation A Students complete the following prompt: “The grammar item I would like to receive focused corrective feedback on is …” The University of Hong Kong
  • 36. ELT Variation B “I would most like to receive feedback on” (choose one): grammar accuracy; content and ideas; other (pls specify) The University of Hong Kong
  • 37. TEACHER & STUDENT FEEDBACK LITERACY The University of Hong Kong
  • 38. Feedback literacy Know-how about how to maximise the benefits of feedback processes The University of Hong Kong
  • 39. Shared responsibilities Shared responsibilities in designing & acting on feedback (Nash & Winstone, 2017) The University of Hong Kong
  • 40.
  • 41. Student feedback literacy The University of Hong Kong Making Judgments Appreciating Feedback Managing Affect Taking Action (Carless & Boud, 2018)
  • 43. Broader conceptions of feedback Beyond teacher telling to highlight: • Peer feedback • Student self-evaluation • Student feedback seeking • Dialogic interaction The University of Hong Kong
  • 44. Recommendations Minimise teacher telling Focus on students’ needs & interests Involve students actively Mutual development of feedback literacy The University of Hong Kong
  • 45. References Barton, K. L., Schofield, S. J., McAleer, S., & Ajjawi, R. (2016). Translating evidence-based guidelines to improve feedback practices: The interact case study. BMC Medical Education, 16(1). doi:10.1186/s12909-016-0562-z Bloxham, S. & Campbell. L. (2010). Generating dialogue in assessment feedback: Exploring the use of interactive cover sheets. Assessment & Evaluation in Higher Education, 35(3), 291-300. Carless, D. & Boud, D. (2018). The development of student feedback literacy: Enabling uptake of feedback. Assessment & Evaluation in Higher Education https://doi.org/10.1080/02602938.2018.1463354 Carless, D., Salter, D., Yang, M. & Lam, J. (2011). Developing sustainable feedback practices. Studies in Higher Education, 36(4), 395-407. Harland, T., Wald, N., & Randhawa, H. (2017). Student peer review: Enhancing formative feedback with a rebuttal. Assessment & Evaluation in Higher Education, 42(5), 801-811. Liu, J., & Hansen, J. G. (2002). Peer response in second language writing classrooms. Michigan: University of Michigan Press. Lundstrom, K., & Baker, K. (2009). To give is better than to receive: The benefits of peer review to the reviewer’s own writing. Journal of Second Language Writing, 18(1), 30-43. Min, H.-T. (2006). The Effects of Trained Peer Review on EFL Students’ Revision Types and Writing Quality. Journal of Second Language Writing 15 (2): 118-141. Nash, R., & Winstone, N. (2017). Responsibility-sharing in the giving and receiving of assessment feedback. Frontiers in Psychology, 8, 1519. https://doi.org/10.3389/fpsyg.2017.01519 Nicol, D., Thomson, A., & Breslin, C. (2014). Rethinking feedback practices in higher education: A peer review perspective. Assessment & Evaluation in Higher Education, 39(1), 102-122. O’Donovan, B., Rust, C., & Price, M. (2016). A scholarly approach to solving the feedback dilemma in practice. Assessment & Evaluation in Higher Education, 41(6), 938–949. The University of Hong Kong
  • 47.
  • 48. Key Rationales for PF Involve students in dialogue around the quality of work Inform student self-evaluation Potentially timely & sustainable The University of Hong Kong
  • 49. The University of Hong Kong
  • 50. Peer feedback trios Peer feedback trios facilitate composing and receiving more than one peer review (van den Berg, Admiraal & Pilot, 2006) The University of Hong Kong
  • 51. Grading peer feedback Grading student peer reviews enhances student motivation & accountability The University of Hong Kong
  • 52. ICS Variation 1. The strengths are … 2. The aspects for development are … 3. I would like feedback on … The University of Hong Kong
  • 53. The University of Hong Kong

Notas do Editor

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