Dave Serino presented on social media and the meetings industry at the Site Southeast USA Summit in Pinehurst, NC. He discussed trends in social media use for meetings, how to develop a social media plan for events, ways to engage attendees through photos, videos and hashtags, and the importance of thanking participants after the event. Serino also shared his experience creating the #SoMeT conference to build a community around social media and tourism.
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Site Southeast USA Summit Social Media Presentation
1. SITE Southeast USA Summit
Site Southeast USA Summit in the Pines
Pinehurst, NC
August 25, 2012
Social Media & the Meetings
Industry
Presented By
Dave Serino
Strategist & Educator
Think! Social Media
@DaveSerino
2. DAVE SERINO-STRATEGIST &
Site Southeast USA Summit in the Pines
EDUCATOR
Travel, tourism and hospitality industry
online marketing & social media
consultant. Big sports fan who enjoys
family time. Likes to run, kayak, bike,
hike & drink hoppy IPA's at brew pubs
across the country. Swim parent and
St. Bernard owner. Former sports writer
and rugby enthusiast. Currently
working at Think! Social Media.
Developed one of the first social
media measurement scales for
destination marketers and founded
the Social Media Tourism Symposium –
aka #SoMeT.
@DaveSerino
4. Site Southeast USA Summit in the Pines
TODAY!
1) Trends in social media & meetings
2) The #SoMeT Story
3) What you can do with social media & meetings
@DaveSerino
6. Site Southeast USA Summit in the Pines
RFP
Planning
Improved ROI
Data Production
Collection
Technology
Integrated throughout the
Post Event cycle of events Logistics
Extended Life Execution
Networking Promotion
Attendee
Speakers
Engagement
- Via PCMA
@DaveSerino
9. THE NEW COMMUNICATION MODEL
Site Southeast USA Summit in the Pines
It’s all about DIALOG……..
- Individuals easily connecting with their
existing network to exchange information
And, in the MEETINGS INDUSTRY it’s all
about…..
- Individuals communicating pre, during &
post event to exchange information, build
relationships & create business
opportunities.
@DaveSerino
10. Site Southeast USA Summit in the Pines
Via Impact Meetings & Events
@DaveSerino
11. SOCIAL MEDIA STEPS FOR YOUR MEETING
Site Southeast USA Summit in the Pines
1) Verbally tell your audience to engage
@DaveSerino
12. SOCIAL MEDIA STEPS FOR YOUR MEETING
Site Southeast USA Summit in the Pines
2) Listen for and monitor existing conversations
about your brand
@DaveSerino
13. SOCIAL MEDIA STEPS FOR YOUR MEETING
Site Southeast USA Summit in the Pines
3) Strategy, planning and execution
@DaveSerino
14. SOCIAL MEDIA STEPS FOR YOUR MEETING
Site Southeast USA Summit in the Pines
4) Make your social media profiles highly visible
@DaveSerino
15. SOCIAL MEDIA STEPS FOR YOUR MEETING
Site Southeast USA Summit in the Pines
5) Inspire your attendees to network, so let
them do it before, during and after your event
@DaveSerino
18. Site Southeast USA Summit in the Pines
@DaveSerino
WE ASKED WHAT THEY WANTED
19. WE ASKED WHAT THEY WANTED…..
Site Southeast USA Summit in the Pines
• What do you want to know?
• What do you need to know?
• How will you ask the question?
@DaveSerino
41. THE RESULTS
Site Southeast USA Summit in the Pines
• Attendance:
- 2010 - 110 ppl
- 2011 – 183 ppl
- Current pace for 2012 – 220 ppl
• Sponsorships are up 50% to-date over 2011
• Satisfied attendees and a passionate
community to support the event
@DaveSerino
42. Site Southeast USA Summit in the Pines
@DaveSerino
SOCIAL MEDIA & MEETINGS
43. Site Southeast USA Summit in the Pines
@DaveSerino
BUILDING A CONTENT PLAN
81. Site Southeast USA Summit in the Pines
@DaveSerino
ANOTHER WAY TO PROMOTE
82. Site Southeast USA Summit in the Pines
@DaveSerino
ANOTHER WAY TO PROMOTE
83. Site Southeast USA Summit in the Pines
@DaveSerino
ANOTHER WAY TO PROMOTE
84. ANOTHER WAY TO PROMOTE
Site Southeast USA Summit in the Pines
• During the two day
business exchange,
we received 57
tweets with both
hashtags -#SoMeT12
& #DMAI12.
• There were 33 photos
taken with Amigo
Man
• 18 people used the
$100 discount code
and 9 used the $50
code
@DaveSerino
85. Site Southeast USA Summit in the Pines
@DaveSerino
ANOTHER WAY TO PROMOTE
86. Site Southeast USA Summit in the Pines
@DaveSerino
ANOTHER WAY TO PROMOTE
88. Site Southeast USA Summit in the Pines
Dave Serino
Strategist & Educator
DaveS@ThinkSocialMedia.com
Think! Social Media USA
209 West Main St., Suite 107
Brighton, Michigan 48116
www.ThinkSocialMedia.com
Cell: 810-623-1505
Skype: dave.serino
www.Twitter.com/DaveSerino
www.FaceBook.com/ThinkSocialMedia
http://44d.me/DaveSerino
www.DaveSerinoBlogs.com
@DaveSerino