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Creating a Philanthropic
Advancement Culture
Presentation to Northern Michigan Community Action Agency
Board of Directors
Thursday, August 20, 2015
 Who is Dave Eitland?
 Prelude
 Levels of Commitment
 Again, again, again ….
 What can I do?
 Q & A
Overview
 30 years of professional philanthropy & giving
 Partnered with boards to implement vision in social
services, higher education, churches, etc.
 26 capital campaigns & led major gift programs
 Worked to 100s of volunteers to make charitable dreams
to become reality
 Staff person, consultant, board member and volunteer
 Married to Rev. Katheryn King, Grace Episcopal Church, 37
years; daughter, Leah, Phoenix
Who is Dave Eitland?
Loki the Dog
 98% communication and relationship building
 2% solicitation
What are we doing to build and maintain a relationship with
our key people?
Relationship building is based on communication:
Constant, Consistent, and mission story telling
Friends telling friends is the best
Creating a Giving Culture
Giving according to Giving USA
Individuals - 72%
Foundations - 15%
Bequests - 8%
Corporations - 5%
Giving in America
$358,000,000,000 in 2014 (1.7%)
How then should we direct our time and resources in building giving?
 Make your own commitment first - $$$ & time
 Become familiar with your reason why you give
 Tell your story like an ambassador to your world
 30 second speech
 Create arenas to tell others
 Do it again, again, again, again …..
 It’s everyone’s job to talk about giving
Prelude to building relationships
 Identification
 Information
 Creating Awareness
 Understanding
 Caring
 Involvement
 Commitment
Ideas from David Dunlap article “Major Gifts Programs” in a book “Principles and Practices of Fundraising”
7 levels
 Who should be involved?
 My friends who think like I do
 FR universe: Suspects, Prospects, and Donors
 Suspect to a Prospect = Linkage, Ability, and Interest
 Do they have a charitable heart?
 Are they known for large giving?
 You never know who can give a large gift!!!
 Identification is everyone’s task
Identification: Who?
 Donor in the past?
 What do they give to?
 What does Google say?
 What does the Internet say?
 Who are the people they know?
 Who is the person they can’t say “No” to?
 Do we have a system to track this information?
Information provides the knowledge to ask the right gift
from the right person at the right time.
Information: Who are they?
 Is the charity in community consciousness? Why not?
 Storytelling in all kinds of media
 What is the media that the prospect likes to be contacted?
 Newsletters, events, parties, activities – big & small
 Informational sessions and parties
 Press releases, blogs, PSA, Facebook, g+, YouTube
 Use all platforms
 Staff driven function but need “on the ground” storytellers
Awareness: Background
 Individualized activities and strategies
 Thank you calls by board members
 Personal letters – hand written?
 Individual briefings hosted by board members
 Hosting a house party
 Call or personalized letter who benefited from the gift
 Stewardship = thank you and recognition for giving
 30 second elevator speech from the heart
Understanding: Personal
 Actively seeks information
 Begins to give annually
 Voluntarily tells stories to friends and peers
 Wants to get the word out
Caring:
Signs that it is happening
 Volunteers at single events
 Attends events regularly
 Serves on boards, committees, etc.
 Participates in programs
 Openly advocates for the organization
Involvement
 Gives freely of time when asked
 Gives time for “long haul”
 Freely provides talent and expertise
 Makes an annual donation
 Makes major gifts
 Grows constantly in giving time, talent, and finacial
resources
Commitment
 Cycle repeats itself to ever increasing commitment to
organization
 ONLY if organization practices good
 Thank yous
 Stewardship & Recognition
 Constant, personal communications
 Continue to ask in interest area
 Seek advice
Again and Again and Again
 Improving relationships
 Frequent mission focused storytelling to everyone
 Telling people personally how their donation is used
 Ask for continued involvement
 Train them to tell the story
 Ask for greater financial gifts
 Repeat, repeat, repeat
Essential for Success
 Do not communicate to donors
 Do not ask for involvement
 Do not keep track of relationship
 Under staff advancement, don’t listen, don’t help
 Under budget
 Forget the Rumpelstiltskin Syndrome
 Thinking it is only the advancement person’s job
 Not creating a philanthropic culture where everyone
involved
Guaranteed Failure
 Donate and grow in your financial giving and time commitment
 Annually and place a gift in your trust/will
 Special major giving when asked
 Get more involved as you are able
 Gain an in-depth knowledge of successes of charity
 Advocate
 Tell your 30 second elevator speech to someone each week
 Host a party
 Host a tour
 Invite people to have the same fun you are having
 Find new people to get involved.
So what can I do?
Questions?

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Creating a Philanthropic Advancement Culture

  • 1. Creating a Philanthropic Advancement Culture Presentation to Northern Michigan Community Action Agency Board of Directors Thursday, August 20, 2015
  • 2.  Who is Dave Eitland?  Prelude  Levels of Commitment  Again, again, again ….  What can I do?  Q & A Overview
  • 3.  30 years of professional philanthropy & giving  Partnered with boards to implement vision in social services, higher education, churches, etc.  26 capital campaigns & led major gift programs  Worked to 100s of volunteers to make charitable dreams to become reality  Staff person, consultant, board member and volunteer  Married to Rev. Katheryn King, Grace Episcopal Church, 37 years; daughter, Leah, Phoenix Who is Dave Eitland?
  • 5.  98% communication and relationship building  2% solicitation What are we doing to build and maintain a relationship with our key people? Relationship building is based on communication: Constant, Consistent, and mission story telling Friends telling friends is the best Creating a Giving Culture
  • 6. Giving according to Giving USA Individuals - 72% Foundations - 15% Bequests - 8% Corporations - 5% Giving in America $358,000,000,000 in 2014 (1.7%) How then should we direct our time and resources in building giving?
  • 7.  Make your own commitment first - $$$ & time  Become familiar with your reason why you give  Tell your story like an ambassador to your world  30 second speech  Create arenas to tell others  Do it again, again, again, again …..  It’s everyone’s job to talk about giving Prelude to building relationships
  • 8.  Identification  Information  Creating Awareness  Understanding  Caring  Involvement  Commitment Ideas from David Dunlap article “Major Gifts Programs” in a book “Principles and Practices of Fundraising” 7 levels
  • 9.  Who should be involved?  My friends who think like I do  FR universe: Suspects, Prospects, and Donors  Suspect to a Prospect = Linkage, Ability, and Interest  Do they have a charitable heart?  Are they known for large giving?  You never know who can give a large gift!!!  Identification is everyone’s task Identification: Who?
  • 10.  Donor in the past?  What do they give to?  What does Google say?  What does the Internet say?  Who are the people they know?  Who is the person they can’t say “No” to?  Do we have a system to track this information? Information provides the knowledge to ask the right gift from the right person at the right time. Information: Who are they?
  • 11.  Is the charity in community consciousness? Why not?  Storytelling in all kinds of media  What is the media that the prospect likes to be contacted?  Newsletters, events, parties, activities – big & small  Informational sessions and parties  Press releases, blogs, PSA, Facebook, g+, YouTube  Use all platforms  Staff driven function but need “on the ground” storytellers Awareness: Background
  • 12.  Individualized activities and strategies  Thank you calls by board members  Personal letters – hand written?  Individual briefings hosted by board members  Hosting a house party  Call or personalized letter who benefited from the gift  Stewardship = thank you and recognition for giving  30 second elevator speech from the heart Understanding: Personal
  • 13.  Actively seeks information  Begins to give annually  Voluntarily tells stories to friends and peers  Wants to get the word out Caring: Signs that it is happening
  • 14.  Volunteers at single events  Attends events regularly  Serves on boards, committees, etc.  Participates in programs  Openly advocates for the organization Involvement
  • 15.  Gives freely of time when asked  Gives time for “long haul”  Freely provides talent and expertise  Makes an annual donation  Makes major gifts  Grows constantly in giving time, talent, and finacial resources Commitment
  • 16.  Cycle repeats itself to ever increasing commitment to organization  ONLY if organization practices good  Thank yous  Stewardship & Recognition  Constant, personal communications  Continue to ask in interest area  Seek advice Again and Again and Again
  • 17.  Improving relationships  Frequent mission focused storytelling to everyone  Telling people personally how their donation is used  Ask for continued involvement  Train them to tell the story  Ask for greater financial gifts  Repeat, repeat, repeat Essential for Success
  • 18.  Do not communicate to donors  Do not ask for involvement  Do not keep track of relationship  Under staff advancement, don’t listen, don’t help  Under budget  Forget the Rumpelstiltskin Syndrome  Thinking it is only the advancement person’s job  Not creating a philanthropic culture where everyone involved Guaranteed Failure
  • 19.  Donate and grow in your financial giving and time commitment  Annually and place a gift in your trust/will  Special major giving when asked  Get more involved as you are able  Gain an in-depth knowledge of successes of charity  Advocate  Tell your 30 second elevator speech to someone each week  Host a party  Host a tour  Invite people to have the same fun you are having  Find new people to get involved. So what can I do?