Dokumentenerzeugung als zentraler Bestandteil der Kundenkommunikation ist heutzutage jedoch noch immer häufig ein manueller und damit sehr fehleranfälliger Prozess. Ein zentrales Dokumentengenerierungssystem bietet Ihnen viele Vorteile. Flexibilität sowie ein hoher Automatisierungsgrad helfen Ihnen dabei, kosteneffizient eine fehlerfreie Kundenkommunikation aufzubauen. Datamatics’ Document System Solution (DSS) ist ein sehr flexibles Produkt für die Erzeugung von Dokumenten, mit dem sowohl die Massendokumentgenerierung als auch die Erstellung einzelner Ad-hoc-Dokumente innerhalb nur eines Systems möglich sind. Der Geschäftsprozess umfasst die gesamte Dokumentengenerierung vom Zugriff auf die Quelldaten über Dokumentformatierung, Generierung der Ausgabeformate bis hin zur Verteilung auf die verschiedenen Ausgabekanäle und die Archivierung.

1. DSS
Document System Solution

2. Market Trends B2C
Long-term customer loyalty is critical success factor
Communication is essential part of image generation
Customer interaction is critical for company success
BUT
Cost of communication has to be lowered continuously

3. Market Demands B2C
Successful customer interaction needs
Personalization (customer is recognizing his own “personality”)
Added value (customer is creating value for himself => interested in)
Reduction of communication costs needs
High degree of automation
Easy to use and to operate

4. DSS Overview
Personalization (customer is recognizing his own “personality”)
DSS generates documents based on pre-configured rules and actual data
Documents can integrate different data sources into one document
Documents can be generated On-Demand and in mass mode
Added value (customer is creating value for himself => interested in)
DSS can add content from mostly any kind of data source
High degree of automation
DSS is working template based and DSS is highly performing and scalable and
needs no manual interaction after document template is in production
Easy to use and to operate
DSS has an easy-to-use template designer frontend (java /web based)

5. DSS – Document Generation System
DSS – Document System Solution
Design and Production of Business Documents
DSS is a worldwide sold industry
standard product for high performance
document generation.
Document content and layout are
separate for better handling and higher
throughput.

6. Document Generation - Challenges
High Volume Document Generation
Up to many million of documents per month Document design
and generation
High volume generation of template based,
personalized documents such as
by ….
Invoices, usage information
Newsletters
Campaigns, etc.
Challenge: cost efficiency and flexibility
Ad-hoc Document Generation
Online document presentment (self care)
Personalized documents for end customers
High quality documents (template based)
Ad-hoc invoices/credit notes
Reports/statistics
Newsletters
Campaigns
…. Datamatics‘ DSS
Challenge: customer retention

7. DSS – Overview
DSS is the Document Design and Production System
Integrated in one solution:
High volume generation of personalized documents
High volume generation of standard documents
Ad-hoc document generation
Provides customer documents through
multiple output channels like print shop,
email, facsimile or web
Personalized document layout and content
Profit from GUI based document and letter
design
Standard based interfaces and configuration
(web services, XML/XSLT)

8. DSS – Main Features
Generation of all kinds of electronic documents based on templates
Templates are designed by using a separate designer component
Online presentment by standard web browser
Multiple language support (including Asia)
Personalized layout preferences
User groups and rights
Data analysis
Digital signature

9. DSS – Document Design & Generation
DSS Components
DGS
DDS (Document Design System)
DGS (Document Generation System)
DSS Output
= Input + Layout Description (Template)
Various Output Formats
(PS, AFP, PDF, PCL, HTML, XML, CSV, etc.)
DSS Generation Modes
High Volume (quasi static & individual layouts)
Ad Hoc (individual layouts)
DDS

10. Template and Document Generation
Document
1. Template design
Design Document
System Template (DT)
2. Release and transfer the template
3. Print request from source system
1
4. Document generation
2
5. Distribution and archive
5
3 4
AFP, PCL
PostScript®,
Document PDF, HTML...
XML or Generation
Custom Format System

11. DSS - Benefits
Standardized Corporate
Identity with logo and font
for all customer documents
Layout that distinguishes
from your competitors
Personalized marketing
messages; forwarding
per link
Structured information
easy to understand

12. DSS – Functionality: Layout
Rule based object assignment (marketing text, logos, tables…)
Improved table design and data access (e.g. subtotal)
Predefined calculation and formatting functions (e.g. date and digit
presentation )
Charts and other graphical analysis
Barcodes
Rotated objects
Font and picture administration
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13. DSS – Rule based Object Assignment
Rule based object assignment
Dependent on the customer, service provider, … etc. customer-specific
(personalized) marketing texts, logos, tables can be included
….

14. DSS – Formatting Features
Powerful table design and data access
Such as flexible generation of subtotals (at the end and beginning of a page)
Predefined calculation and formatting functions
Such as country-specific or local date and digit presentation

15. DSS – Graphical Analysis
Charts and other graphical analysis
Several kinds of charts such as Pie or Bar Charts
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16. DSS – Bar codes
Bar codes, matrix codes
Can contain data like invoice number, access code …
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17. Functionality: Generation, Distribution
Rule based template selection
Multiple output formats PS, PDF, HTML, PCL, AFP, XML, CSV
Rule based document distribution to multiple output channels like print
shop, e-mail, SMS, fax
OMR – marks (information for print systems)
Post-processing (e.g. e-mail and fax server, CD
or archive)
High volume and ad-hoc generation
(Ad-hoc) document generation for “hot billing” and call center documents
Optional digital signature integration
17

18. DDS – Generation of a new Document
Stadtwerke Weiterfeldingen
Leitung Zählermanagement / Smart Metering
Weiterfeldinger Straße 3
54321 Weiterfeldingen
18

19. DDS – Adding of Paragraphs
Stadtwerke Weiterfeldingen
Leitung Zählermanagement / Smart Metering
Weiterfeldinger Straße 3
54321 Weiterfeldingen
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20. DDS – Table Design
Sorting
Alignment
Calculation
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21. DGS – Document Generation
DGS Features
Modular scalable software system
Configurable modules (according to business processes)
Input interfacing
Pre- and post-formatting
Post-processing
Module Communication via Core Messaging Bus
Central logging
Processing workflow definition
Scalability via multiple CPUs and hosts
Operating Systems
Unix: Linux, Sun Solaris, HP UX, IBM AIX
Microsoft Windows.
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22. DGS – Document Generation - Features
Feature Description
Output Different output formats for documents with layout information
Formats PS, PDF, HTML, AFP and PCL.
Structured data output for analysis with other applications, e. g.
a spreadsheet
XML, CSV
Configuration of XML or CSV file structure with XSLT style sheet
Different style sheets for different customer groups possible.
Template Selection configurable depending on source data, e. g.
Selection user groups
variable values
Rule for template selection in configuration file.
Output Distribution of documents to output channels based on XSLT style sheet
Channels Multiple actions within one output channel possible, e. g.
document generation in PDF for archiving
generation in PCL for print shop
generation of CSV files for CD burning.
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23. DGS – Document Generation - Features
Feature Description
Digital Inclusion possible based on provision by external systems
Signature For electronic invoices (provided by email, CD or for archiving system).
Performance No software limit for a high performance solution
System scales with the number of formatter instances
Each formatter instance bound to a single CPU
Ad Hoc Ad hoc generation in addition to high volume generation
Document Immediate document generation based on web service requests
Generation Customer Care
Customer Self Care Portal.
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24. Demand for Document Generation ?
Do you have demand for a document generation ?
Do you have
Mass document generation and/or
Individual document generation?
Do you look for more flexibility in document generation like
Input data conversion – several input formats
Layout design/adaptation – several templates
Output distribution – several document formats and output channels
Do you think about (legacy) system replacement/
system consolidation with regard to
More flexibility
Lower cost for adaptation of document layout
Demand for higher performance
24

25. DSS Go-2-Market Datamatics Accounts
Selling of DSS to existing accounts will create short-term revenue
Any customer of Datamatics has a need for DSS
Account Managers be requested to schedule webex sessions for DSS
presentation
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26. DSS Go-2-Market NewAccounts
Creating a world-wide sexy brand
Lead generation
Pushing social media actions (LinkedIn, XING, facebook,..)
Go2Market plan refinement with Analyst companies
Participation in fairs with strategic importance
Pushing partner channels (IBM, Microsoft, ..)
Installation of telesales team
Opportunity selling and closing
Equip international sales team to create new business
Preparation of high quality PoC environments
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27. Contact
Germany / D-A-CH
Website www.datamatics.com Facebook www.facebook.com/datamatics.de
Contact info@datamatics.eu Twitter www.twitter.com/datamatics_EU
Datamatics Global Service GmbH
Im Leuschnerpark 3
64347 Griesheim
Telefon +49 (6155) 79537-0
Headquarter / India
Website www.datamatics.com
Contact onlineprintmedia@datamatics.com
Datamatics Global Service Ltd.
Knowledge Centre, Street No. 17
MIDC, Andheri (East)
Mumbai – 400 093
Phone +91 (22) 6102 0000 – 0009