This document discusses how working with a Microsoft partner can boost productivity. It explains that Microsoft partners have technical expertise, experience solving business issues, support from Microsoft, resources from a community of partners, and partner-only resources. It then asks how much lost productivity affects businesses and lists common causes of lost productivity such as repetitive tasks, searching for files, email overload, scattered information, traveling, and disconnected remote offices.
1. Do More in Less Time
Boosting Everyday Productivity
Part 1
2. Why Work with a Microsoft Partner?
EXPERTISE EXPERIENCE
Demonstrated technical expertise through Real-world experience solving specific
competencies and certification business issues
Partners have access to:
Support from Microsoft
A community of other specialist partners
Partner-only resources
3. How Much Is Your Business Affected by
Lost Productivity?
Re-creating
Repetitive documents
Different Inefficient
tasks schedules
collaboration
Moving among
programs Version control
Searching File
for files Email overload Separate offices sharing
Remote office Sick child
or staff or road closures Gut instinct and
Scattered hunches
Home office information
Traveling
Disconnected
for
meetings
Scrambling
from the office
Lost in the
numbers
for data
Notas do Editor
Timing: 2 minutesGoal: Introduce the customer to the advantages of working with a Microsoft partner. Key messages:Working with a Microsoft partner can help businesses get the most from Microsoft® technology.Script:Before we get started with our core discussion today, I just wanted to mention the Microsoft Partner Network. If you haven’t worked with a Microsoft partner before, you may not yet be familiar with the benefits that Microsoft partners can offer you. Microsoft partners represent a range of different business types, from retailers to systems consultants to software developers. They all have one thing in common, though: expertise and experience with Microsoft technology. By working with a Microsoft partner, you can get access to experts who have real-world experience in working with a variety of businesses and developing solutions to problems like those you may be experiencing. While helping you address your immediate needs, they can often also help you build a technology plan going forward to support your long-term goals. Microsoft partners offer a range of services including consulting, training, and implementation, as well as ongoing maintenance/support and potentially even hosting services. And where your partner may not have experience, they can rely on a community of other specialist partners to ensure that you get the services you need.One of the ways that partners can develop and demonstrate their expertise and experience is through Microsoft competencies. Customer references and individual certifications helped us qualify for our Microsoft competencies. At DataVelocity, our earned competencies are in desktop, midmarket solution provider, OEM, server platform as well as small business specialist. Working with a partner that has obtained a relevant Microsoft competency helps assure that you’re working with a business partner that sees a long-term opportunity for a particular solution offering and will continue to invest to be competitive and competent. As a silver lever partner, we have access to 24×7×365 support for your project directly from Microsoft. In addition, all partners have access to partner-specific resources to help us successfully deliver solutions, which helps us remain competitive—while helping you have confidence that we are a solid business at the forefront of our game.
Timing: 5 minutesGoal: Stimulate discussion on current factors affecting productivity in small businesses. Get a feel for which factors are having the most immediate or significant impact on the audience.Key messages:Four situations where small businesses often struggle to stay productive include:Having to take care of common, repetitive computer-related tasks.Working collaboratively with colleagues, partners, and customers, particularly when not all in the same building.Working on the road or from outside the main office.Dealing with growing stores of data to make data-driven business decisions.Script: Are you confident that every minute that you and your staff put into your business counts? If you’re like most business owners that I’ve met, not only do you need every minute to count, but you’d really like a few extra minutes (if not hours) in every day, just to get caught up and keep up with the demands of your business. The trouble is, a number of factors can interfere, costing you time. At best, the price you pay is lost sleep and work demands that creep into your personal life. At worst, wasted, unproductive time can mean that your competition gets an edge on you because you can’t respond as quickly or you miss opportunities while you’re playing catch up. Sound familiar? “Better productivity” has long been a catch phrase in business journals, technology marketing, and so on…and with good reason. This year industry analyst IDC predicts that small and midsize businesses will increase their spending on information technology (IT) in large part in a “new quest for productivity.” Perhaps even more importantly, though, this need for better productivity is something that our customers are talking to us about more and more—most are looking for ways to do more, in less time.And in most cases, there are areas where technology really can help you do more in less time. If you look at the slide, you’ll see we’ve broken out four different typical scenarios that frustrate our customers because of lost efficiency.The first is “repetitive tasks,” and by this I mean the sort of mundane, everyday computer tasks that we do repeatedly. In many cases, we’re talking here about small tasks that don’t take up a lot of time as a one-off. However, add them up over the course of a day, week, or month, and the time they consume might surprise you. For example, how many times in a day do you have to log on to a tool or move information between programs? How much time do you spend fiddling with your documents trying to get them to look professional? And two of the biggest time wasters I can think of: wading through my email inbox and searching for information that I know I’ve stored somewhere on my computer, but I just can’t quite remember where.The second area is collaboration. People are behind every business, and to drive the business forward those people need to work together effectively. This sounds simple enough, particularly when everyone reports to the same office, at the same time, and sticks to a standard schedule. But how far is this from the reality in your business? Maybe some of your staff work from outside the office or on different schedules. It gets even more complicated when you factor in trying to collaborate with partners and customers. How much time do you lose when you need to track people down and you’re not sure what schedule they’re keeping or where they’re located? And what happens when you’re sharing files—how do you keep track of which version is the latest?The next area is what happens when you’re disconnected from the office. This is something that can directly impact what we were just talking about: collaboration. It certainly makes it more challenging for people to work together when they are physically in different places. But it’s more than that. It’s the hassle when you need to deal with something urgent and you can’t access your email or some important information because it’s back at the office. It’s being unexpectedly stuck at home—maybe your child is sick or the road is closed thanks to some bad weather—and you can’t make a meeting or get your work done because you didn’t bring it home with you the night before. It’s all the time that you spend just sitting and waiting to get started on work while you’re on the road traveling to a meeting. And the last area I want to talk about is data: too much data, spread out over multiple systems, and in varying formats, making it difficult to use and analyze. Just trying to manage that data is error prone and immensely time consuming. Using it to get insight adds to that time. So, for a lot of us, using data to make informed decisions is more of an aspiration, less of a reality. Although skipping the analysis will save you time in the short term, it means making critical business decisions based on hunches and guesswork. “Worldwide SMB Market Top 10 Predictions 2010: Return to IT Spending Growth Will Be Driven by New Quest for Productivity,” IDC, January 2010, http://www.idc.com/getdoc.jsp?containerId=221674