TechSoup Global is a nonprofit that has built nonprofit sector capacity through technology donations for 25 years. It works with a global network of technology providers to deliver donated products to nonprofits worldwide. It also operates data services like GuideStar International, which aggregates data on civil society organizations around the world to increase transparency and facilitate connections between organizations. TechSoup Global aims to ensure every nonprofit has the technology, resources, and knowledge needed to reach their full potential.
2. TechSoup Global
TechSoup Global is a nonprofit serving
the nonprofit community worldwide.
We have built nonprofit sector capacity through
technology for 25 years.
We are working toward a time when every social
benefit organization on the planet has the technology,
resources, and knowledge they need to operate at
their full potential.
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3. Recent Rockefeller Support
TechSoup Global and its Network Partners
NGOsource*: Improve the efficiency GuideStar India: provides info
of international grantmaking. on over 1800+ NGOs in India.
*In partnership with the Council on Foundations
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4. There is tremendous opportunity and unmet
technology capacity need in the nonprofit sector
10+ million nonprofit organizations (NPOs) employ almost 50M people
and contribute up to 5% of total GDP*
Technology offers transformative power:
• The Internet accounts for 3.4% of GDP*
• Mobiles led to an 8% increase in profits for fishermen in India
• The Arab Spring movement was aided by social media/mobiles
Technology in the social sector is behind the curve:
• Economic crisis, changes in technology and lack of in-house
technology management elevate need
• Gap exists between NPO needs and donor capabilities/reach
“Today, technology is the social catalyst empowering communities in
all corners of the globe to improve their lives and shape their collective
future. Modern technology is opening floodgates of information and
influence historically reserved only for those in power.”
Jeff Skoll, Philanthropist and First President of E-Bay
*Sources: Johns Hopkins University and McKinsey Global Institute, Page 4
May 2011, Internet Matters, CGAP
5. Global Champions
TechSoup Global partners with a global network of technology
providers to deliver product donations to NGOs:
• Acclivity • DonorPerfect • GiftWorks • ReadyTalk
• Alpha Software • DYMO • goQ • Red Earth
• Atlas Business Solutions • easyLearning • Headsets.com
• BetterWorld Telecom • Efficient Elements • Huddle
• Blackbaud • eTapestry • IKON
• Bytes of Learning • Exclaimer • Mailshell
• Caspio • FileMaker • NOZA
• CitySoft • Flickr • Palo Alto Software
• ClickTime • Flip Video • Pitney Bowes
• Dharma Merchant Services • FluidSurveys • Quickbooks Made
Easy
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6. Global Impact of Donations Program
Data from September 2011
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7. TechSoup Global Network
An innovative platform which delivers donated and discounted
technology products, civil society data programs and content and
community to social benefit organizations across the globe:
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8. TSG’s Data, Product and Community Programs
Support and Enhance Each Other
1. Identify and understand legitimate NGOs / CSOs and their
needs, through public data and direct engagement
2. Connect NGOs with relevant products, information and
support (including grants)
3. Engage NGOs, along with other organizations and
engaged individuals, to share best practices and build
innovative solutions
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9. Local Impact
Restart Romania Challenge
53 “challengers” • 5 embassies • 141 ideas • 516 user accounts • ~94,000 page views •
~38,000 visits • Sponsorship by Microsoft, Cisco, Orange, Vodafone
Results
Reduce Violent Disputes over Parking Pressure Political Establishment to Act:
Spaces: Romania No Cars The Online Democracy Initiative
This project aims to end This project would spur the
parking-space disputes by Romanian government to
centralizing information action, not by direct
gathered from citizens as influence but by
they spot deserted cars. encouraging citizens to
Project submitters hope to act. Its ultimate aim is a
reduce the violence that self-generated citizen
sometimes erupts by political program whose
shedding light on existence would put
abandoned cars and pressure on the political
making it easy to find establishment.
open parking lots.
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10. Local Impact
The Humour Foundation
Sydney and Melbourne, Australia
The Humour Foundation is an Australian charity dedicated to
promoting and delivering the health benefits of humour.
In partnership with Connecting Up Australia, The Humour Foundation secured a
donation of Microsoft software licenses, resulting in substantial savings that were
redirected to the organization’s programs.
Image Source: The Humour Foundation Page 10
12. What is TechSoup Asia?
• Collaborative venture with
partners sponsored by
Microsoft
• Bringing TechSoup to six SE
Asian countries
APAC presence: Australia, Hong • Building programs tailored
Kong, India, Indonesia
*, Japan, Malaysia, New to region’s needs
Zealand, Philippines, Singapore, Taiwan, Thai
land, Vietnam * (* = Planned for FY13) Page 12
13. Our Approach is Deeply Collaborative
• Change Weekend with
20 thought leaders in KL
• NGO IT Resource
Centre pilot in Malaysia
• Regional NGO Tech
Conference in Hong
Kong in 2013
• Innovating on
NetSquared program in
Bangkok
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14. What does this mean for Thailand?
• Access to affordable, supported
technology
• Supporting information and
community engagement
• Platform for new ideas and program
offerings
• Collaboration with local organizations
and engaged individuals
NetSquared Thailand (net2th.org)
TSG Digital Storytelling Competition
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17. Global Data Services
Sustainable global data services platform
• TSG – along with partners in 44 countries - is building a global data repository to connect civil
society organizations (CSOs) with technology tools, resources, education, information and
each other
• The data repository currently consists of Information on hundreds of thousands of CSOs across
the globe and is used to increase the transparency of the sector and to facilitate program
delivery
• TSG is working to establish standards for and effective usage of global civil society data
• Prominent TechSoup Global data resources include:
TechSoup.org, and the NGOsource, a project of GuideStar International
TechSoup Global Network, of TechSoup Global and the promotes transparency and
partners around the world Council on Foundations, is an civil-society reporting.
facilitate access to and equivalency determination
effective usage of (ED) service that connects U.S.
technology tools by CSOs grantmakers and foundations
across the globe. Hundreds of to international NGOs.
thousands of CSOs are
served.
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18. The Challenge:
Civil society organizations and foundations play a critical role
in serving unmet needs yet information about organizations is
often disaggregated and difficult to track.
• CSOs assist populations and causes that are otherwise underserved
by governmental or corporate actors
• Civil society is growing in size and significance
• The global financial crises place further pressure on CSOs and
foundations as governments face increased debt and pressures on
their subsidies
• Basic information on CSOs is generally incomplete
• CSO data is disaggregated with few centralized databases
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19. GuideStar International Provides the Answers
The GuideStar International program aggregates CSO data in a
country, including organization’s
mission, activities, accomplishments, structure and finances.
By making the work of CSOs transparent, over
time, these national GuideStar systems:
• make CSOs more visible, accountable and
effective;
• enable more confident and effective
philanthropy; and
• promote vibrant and well governed civil societies
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20. GuideStar Values
Self-generated information
Flexible and inclusive
Straightforward
Comprehensive
Consistent across the world
Reinforces best practices
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21. GuideStar International
Philanthropie.be (Belgium)
Highlights
• Launched in February
2011
• More than 1,900
charities profiled and
being self managed by
charities. Over 1,000 visits
per month
• Organizational data
provided by the Bank of
Belgium
• Regional Support Centre
established.
Philanthropie.be will be
the operations
headquarters for Europe
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22. GuideStar International
GuideStar Israel
Highlights
• GuideStar Israel is now the de facto site in
Israel for nonprofit information
• Over 30,000 NGOs will be profiled in
Hebrew, English, and Arabic
• Approximately 12,000 visitors per month
• Educating the field by showcasing
innovative uses of social media in the
nonprofit sector
• Great interest by the Jewish communities in
the US/UK diaspora, where local GuideStar
programs are well known among donors and
philanthropists
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23. GuideStar International
GuideStar United Kingdom
Highlights
• More than165,000 charities profiled
• Serve ~5,000 visitors per month
• Receives organisation feed from Charity Commission
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24. GuideStar International
GuideStar India
Highlights
• Over 1,800 profiled organizations
including documents
• Serving more than 2,500 visitors
per month
• Selected to be one of three
reviewers of the prestigious
“The credibility of organisations is key to Social Impact Awards
how we select our partner charities…As • Cited by regional grant-making
part of our detailed due diligence
organizations as a critical source
procedure, we use the resources
provided by GuideStar India to ensure of CSO data
that donations make the maximum • Bottom-up approach to data
impact and funds are distributed
gathering through extensive
responsibly and effectively.”
- Abha Thorat-Shah, Trust Director outreach and marketing
The British Asian Trust
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25. GuideStar International
GuideStar Luxembourg
Highlights
• New site in development
• Will start with empty database
as no government central
registration exists
• Local partner to own site
together with Bank of
Luxembourg
• Live in French on 30/6 & Local
language on 1/10
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26. Implementation process is collaborative and
positions local partners as the public face of the
service.
Streamlined Implementation Process:
Outbound
Tech Platform & Launch Support communication
Ongoing and ongoing and opportunity
Upgrades best practices for common
projects
Low Cost and High Value to Deliver:
• Shared
costs •Highly
•Local face
Low • Free to Efficiency automated
Visibility •Localized
Cost listing & Speed •Available
content
CSOs and software
public
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27. Features of each GuideStar International site are
intended to be
Access to the site is open and free for the CSOs and for the public.
• It is not intended to evaluate or judge the associations.
• The website describes the:
– mission of the CSO
– projects
– needs (recruitment of volunteers, requests for funding for a specific
project, etc.)
– governing bodies
– key financial information
– post its logo, photos, annual report or a video.
– Over 50 headings can be completed; the association is free to choose
whether to provide an exhaustive or a brief overview.
• Preparing the information for the site does not require much CSO
time.
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