Overview of a product operation process that could help you empower your product teams and build products that delight your customers while bringing value to your organisation.

1. 3 STAGES OF
PRODUCT
OPERATIONS
MANAGE YOUR PRODUCT
MANAGEMENT
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2. WWW.TEST-N-TELL.COM
PRODUCT OPERATIONS, OR
PRODUCT OPS, IS A BUSINESS
FUNCTION IN SCALING
ORGANISATIONS THAT AIMS TO
EMPOWER PRODUCT TEAMS.
WHAT IS PRODUCT OPERATIONS?

3. WWW.TEST-N-TELL.COM
PRODUCT OPS GOAL IS TO
PROVIDE SUPPORT TO
CROSS-FUNCTIONAL TEAMS
AND HELP THEM TO BE THE
MOST PRODUCTIVE
PRODUCT OPERATIONS

4. WWW.TEST-N-TELL.COM
PRODUCT OPS CAN
HELP WITH
TOOLS AND PROCESSES
PRODUCT DISCOVERY
SETTING UNIFYING GOALS
PRIORITISING WORK
ONBOARDING NEW TEAM
MEMBERS
MEASURING TEAMS'
PERFORMANCE

5. SURVEYING EXPERIMENTATION
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Understanding how
product teams work
Testing new tools
and approaches
Fine-tuning processes
OPTIMISATION
PRODUCT OPS PROCESS

6. SURVEYING
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Understand how product teams
work, their goals and the tools they
use to achieve them.
STAGE 1

7. SURVEYING
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Lists of tools people use
Product discovery and delivery
practices
Data collection and usage
Competence matrixes
Decision making processes
STAGE 1 OUTCOMES

8. EXPERIMENTATION
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Identify improvement opportunities
for product teams and design
experiments to validate them.
STAGE 2

9. EXPERIMENTATION
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Trials backlog
Learning outlines
Validated best practices
Feedback mechanisms
STAGE 2 OUTCOMES

10. OPTIMISATION
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Fine-tune the ways you build
products and satisfy your
customers.
STAGE 3

11. OPTIMISATION
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Before and after measurements
Qualitative and quantitative
feedback from product teams
Evangelising experimentation
and optimisation across the
company
STAGE 3 OUTCOMES

12. THANK YOU
GET IN TOUCH TO LEARN MORE
ABOUT PRODUCT OPS
PREPARED BY DANIIL LANOVYI
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