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JOURNALISM	
  370	
  
   APRIL	
  25,2011	
  
LAW	
  AND	
  FEATURE	
  WRITING	
  
HOW	
  CAN	
  YOU	
  GET	
  SUED	
  
•  Wri?ng	
  misleading	
  press	
  releases	
  	
  
•  Making	
  misleading	
  or	
  false	
  product/service	
  
   claims	
  	
  
•  Crea?ng	
  front	
  groups	
  	
  
•  Insider	
  trading	
  	
  
•  Invasion	
  of	
  privacy	
  	
  
•  Misrepresen?ng	
  earnings	
  	
  
•  Conspiracy	
  
REAL	
  WORLD	
  BACKGROUND	
  I	
  WISH	
  	
  
      I	
  KNEW	
  WHEN	
  I	
  WAS	
  IN	
  SCHOOL	
  
•    The	
  key	
  is	
  avoiding	
  lawsuits.	
  
•    You	
  may	
  be	
  legally	
  correct.	
  It	
  might	
  not	
  maXer.	
  
•    Lawsuits	
  are	
  costly…even	
  if	
  you	
  win.	
  
•    Waivers	
  are	
  your	
  friend.	
  
•    WriXen	
  correspondence	
  is	
  your	
  friend	
  
•    When	
  in	
  doubt,	
  ask.	
  
Libel	
  and	
  Defama?on	
  
•  Here’s	
  how	
  you	
  prove	
  it.	
  
    –  Statement	
  was	
  broadcast	
  or	
  published.	
  
    –  You	
  can	
  ID	
  who	
  wrote	
  it.	
  
    –  Actual	
  injury	
  occurred…that	
  includes	
  losing	
  cash.	
  
    –  Publisher	
  was	
  negligent	
  or	
  acted	
  with	
  malice.	
  	
  	
  
Libel	
  and	
  Defama?on	
  
•  Different	
  proofs	
  required	
  for	
  “public	
  figures”	
  
•  Corpora?ons	
  are	
  considered	
  public	
  figures	
  
•  Truth	
  is	
  defense	
  against	
  defama?on	
  charge	
  
FAIR	
  COMMENT…	
  
          GET	
  OUT	
  OF	
  TROUBLE	
  CARD	
  
•  Opinions	
  are	
  protected	
  as	
  long	
  as	
  cri?cism	
  is	
  
   done	
  with	
  honest	
  inten?on	
  and	
  a	
  lack	
  of	
  
   malice.	
  	
  
•  Protects	
  cri?cal	
  comments	
  of	
  execu?ves	
  
•  Protect	
  yourself	
  when	
  wri?ng	
  cri?cism	
  
    –  Accompany	
  opinion	
  with	
  facts	
  on	
  which	
  it’s	
  based.	
  
    –  AXribute	
  quoted	
  opinion	
  to	
  an	
  individual	
  
    –  Review	
  context	
  of	
  surrounding	
  language	
  for	
  
       defama?on	
  
AVOIDING	
  DEFAMATION	
  SUITS	
  
•  #1	
  rule:	
  Watch	
  your	
  language	
  	
  
•  Choose	
  innocuous	
  language	
  when	
  talking	
  
   about	
  personnel	
  issues	
  	
  
   –  We	
  wish	
  them	
  well	
  in	
  their	
  future	
  endeavors.	
  
•  Avoid	
  unflaXering	
  representa?ons	
  of	
  
   compe?tors	
  
INVASION	
  OF	
  PRIVACY	
  
•  Employees	
  don’t	
  waive	
  their	
  right	
  to	
  privacy	
  
•  Employee	
  newsleXers	
  
    –  Avoid	
  anything	
  that	
  might	
  embarrass	
  employees	
  
    –  Focus	
  on	
  organiza?on-­‐related	
  ac?vi?es	
  
•  Photos	
  of	
  employees	
  	
  
    –  Implied	
  consent	
  for	
  “news”	
  use,	
  not	
  promo?on	
  
    –  Maintain	
  photo	
  records	
  
INVASION	
  OF	
  PRIVACY	
  
•  Use	
  of	
  photos/quotes	
  in	
  publicity	
  or	
  adver?sing	
  
     –  Need	
  signed	
  consent	
  to	
  use	
  photos	
  or	
  quotes	
  in	
  promo?onal	
  
        materials	
  	
  
•  Media	
  inquiries	
  about	
  employees	
  
     –  Only	
  provide	
  confirma?on	
  of	
  employment,	
  ?tle	
  and	
  job	
  
        descrip?on,	
  date	
  of	
  employment	
  beginning	
  and	
  end	
  
     –  Don’t	
  provide	
  address,	
  marital	
  status,	
  number	
  of	
  kids,	
  job	
  
        performance	
  or	
  salary	
  
     –  Serve	
  as	
  liaison	
  between	
  reporter	
  and	
  employee	
  
•  Employee	
  blogs	
  	
  
     –  Prohibit	
  comments	
  about	
  other	
  employees	
  and	
  confiden?al	
  
        product	
  informa?on	
  	
  
     –  Employee	
  guidelines	
  for	
  virtual	
  online	
  communi?es	
  
COPYRIGHT	
  LAW	
  
•  Protec?on	
  of	
  “fixed”	
  works	
  in	
  any	
  “tangible	
  
   medium.”	
  Yes,	
  this	
  includes	
  digital.	
  	
  
•  Work	
  is	
  automa?cally	
  copyrighted	
  the	
  
   moment	
  it	
  is	
  “fixed.”	
  	
  
•  Work	
  can	
  be	
  formally	
  copyrighted	
  through	
  
   Library	
  of	
  Congress,	
  but	
  registra?on	
  isn’t	
  
   required	
  for	
  protec?on	
  	
  
COPYRIGHT	
  LAW	
  
                    HOW	
  TO	
  BE	
  SAFE	
  
•  Fair	
  use	
  allows	
  you	
  to	
  quote	
  part	
  of	
  a	
  
   copyrighted	
  ar?cle,	
  but	
  brief	
  enough	
  not	
  to	
  
   harm	
  the	
  original	
  work	
  
•  Social	
  Media	
  makes	
  this	
  an	
  evolving	
  jungle.	
  
•  When	
  in	
  doubt,	
  ask.	
  
•  When	
  in	
  doubt,	
  have	
  a	
  waiver.	
  
COPYRIGHT	
  LAW	
  
                    HOW	
  TO	
  BE	
  SAFE	
  
•  You	
  can’t	
  copyright	
  ideas.	
  
•  You	
  can	
  copyright	
  the	
  expression	
  of	
  those	
  
   ideas.	
  
•  Copyright	
  your	
  PR	
  content.	
  That’s	
  why	
  you	
  
   hire	
  lawyers.	
  
COPYRIGHT	
  LAW	
  
•  Fair	
  use	
  
     –  AXributed	
  quoted	
  material	
  that	
  is	
  brief	
  compared	
  to	
  
        the	
  en?re	
  work	
  	
  
     –  Permission	
  required	
  when	
  used	
  for	
  promo?on.	
  
•  Photography	
  	
  
     –  Photographers	
  retain	
  ownership	
  of	
  their	
  work	
  
     –  Nego?ate	
  use	
  carefully	
  	
  
•  Work	
  for	
  hire	
  
     –  When	
  working	
  as	
  an	
  employee,	
  copyright	
  belongs	
  to	
  
        organiza?on	
  	
  
•  Digital	
  material	
  protected	
  by	
  copyright	
  
TRADEMARK	
  
•  Trademark	
  is	
  a	
  word,	
  symbol,	
  or	
  slogan	
  
   iden?fying	
  a	
  product	
  	
  
•  Trademarks	
  are	
  proper	
  adjec?ves	
  	
  
•  Trademarks	
  should	
  not	
  be	
  pluralized	
  or	
  used	
  
   as	
  verbs	
  	
  
•  PR	
  plays	
  an	
  important	
  role	
  in	
  protec?ng	
  
   trademarks	
  
•  Unauthorized	
  use	
  of	
  celebri?es	
  is	
  
   misappropria?on	
  of	
  personality	
  
PEOPLE	
  WHO	
  CAN	
  MAKE	
  	
  
             YOUR	
  LIFE	
  MISERABLE	
  
•  Federal	
  Trade	
  Commission	
  (FTC)	
  	
  
   –  Regulates	
  adver?sing	
  
   –  Protects	
  consumer	
  from	
  decep?on	
  	
  
   –  Look	
  for	
  unsubstan?ated	
  and	
  misleading	
  claims	
  
PEOPLE	
  WHO	
  CAN	
  MAKE	
  	
  
              YOUR	
  LIFE	
  MISERABLE	
  
•  Securi?es	
  and	
  Exchange	
  Commission	
  (SEC)	
  
   –  Monitors	
  publicly	
  traded	
  companies	
  
   –  Monitor	
  public	
  disclosure	
  and	
  insider	
  trading	
  
   –  Disclose	
  in	
  a	
  ?mely	
  fashion	
  anything	
  that	
  might	
  
      affect	
  stock	
  value	
  
PEOPLE	
  WHO	
  CAN	
  MAKE	
  	
  
                YOUR	
  LIFE	
  MISERABLE	
  
•  Federal	
  Communica?ons	
  Commission	
  (FCC)	
  
    –  Licenses	
  radio	
  and	
  TV	
  sta?ons	
  	
  
    –  Assures	
  airwaves	
  are	
  used	
  in	
  public	
  interest	
  
    –  Ruled	
  on	
  VNRs	
  	
  
•  Food	
  and	
  Drug	
  Administra?on	
  (FDA)	
  
    –  Oversees	
  promo?on	
  of	
  drugs	
  and	
  cosme?cs	
  	
  
    –  Provides	
  guidelines	
  for	
  publicity	
  on	
  health	
  care	
  
•  Bureau	
  of	
  Alcohol,	
  Tobacco,	
  and	
  Firearms	
  (BATF)	
  
   Regulates	
  alcohol	
  promo?on	
  –	
  watch	
  claims	
  
   about	
  health	
  benefits	
  
LET’S	
  AVOID	
  A	
  LAWSUIT	
  
•  You’re	
  doing	
  PR	
  for	
  Costco.	
  	
  
•  The	
  VP	
  has	
  just	
  been	
  fired	
  for	
  embezzling	
  
   money.	
  
•  The	
  media	
  calls	
  you	
  asking	
  for	
  informa?on.	
  
•  What	
  can	
  you	
  tell	
  them?	
  
LET’S	
  TALK	
  FEATURE	
  WRITING	
  
WHY	
  WRITE	
  A	
  FEATURE	
  	
  
               IN	
  THE	
  FIRST	
  PLACE	
  
•  Features	
  provide	
  addi?onal	
  background	
  
•  Generate	
  human	
  interest	
  
•  Create	
  understanding	
  in	
  an	
  imagina?ve	
  way	
  
•  Features	
  are	
  more	
  sol	
  in	
  nature	
  and	
  not	
  as	
  
   ?me	
  sensi?ve	
  	
  
•  They	
  provide	
  more	
  informa?on,	
  a	
  behind-­‐the-­‐
   scenes	
  perspec?ve,	
  and	
  generate	
  publicity	
  
•  Features	
  get	
  more	
  focus	
  in	
  Sunday	
  papers.	
  
LET’S	
  PLAN	
  A	
  FEATURE	
  
•  Is	
  the	
  subject	
  worth	
  a	
  feature?	
  
    –  The	
  subject	
  doesn’t	
  have	
  to	
  be	
  human	
  
•  Will	
  it	
  be	
  useful	
  to	
  your	
  target	
  audience?	
  	
  
•  Does	
  it	
  meet	
  organiza?onal	
  objec?ves?	
  	
  	
  

  If	
  the	
  answer	
  to	
  any	
  of	
  these	
  ques0ons	
  is	
  no,	
  
                 consider	
  another	
  wri0ng	
  style	
  
LET’S	
  PLAN	
  A	
  FEATURE	
  
•  The	
  bad	
  news	
  is	
  developing	
  a	
  feature	
  requires	
  
   crea?vity	
  
•  The	
  good	
  news	
  is	
  ideas	
  are	
  everywhere.	
  
•  How	
  do	
  pitch	
  a	
  feature	
  can	
  be	
  different.	
  
    –  Distribute	
  a	
  general	
  feature	
  to	
  several	
  media	
  
       outlets	
  	
  
    –  Write	
  an	
  exclusive	
  feature	
  and	
  pitch	
  to	
  a	
  single	
  
       person	
  
    –  Post	
  the	
  feature	
  on	
  your	
  Web	
  site	
  
TYPES	
  OF	
  FEATURES	
  
•  Case	
  study	
  
•  Third-­‐party	
  party	
  endorsement	
  	
  
•  Applica?on	
  story…How	
  to	
  use	
  a	
  product	
  or	
  
   service	
  in	
  a	
  new,	
  innova?ve	
  way	
  	
  
•  Research	
  study	
  
   –  Surveys	
  or	
  polls	
  that	
  examine	
  things	
  such	
  as	
  
      lifestyles	
  
TYPES	
  OF	
  FEATURES	
  
•  Backgrounder	
  
   –  A	
  problem	
  and	
  how	
  it	
  was	
  solved	
  	
  
•  Personality	
  profile	
  
   –  Humanize	
  an	
  interes?ng	
  person	
  
•  Historical	
  piece	
  
•  Milestones	
  allow	
  reflec?on	
  on	
  an	
  
   organiza?on’s	
  history	
  
FEATURE	
  ELEMENTS	
  DIFFERENT	
  
          THAN	
  A	
  NEWS	
  RELEASE	
  
•  Headline	
  	
  
    –  Informa?onal	
  headlines	
  summarize	
  
    –  Allitera?ve	
  headlines	
  raise	
  curiosity	
  	
  
    –  You	
  can	
  rely	
  more	
  in	
  emo?on	
  and	
  adjec?ves	
  
•  Lead	
  
    –  Feature	
  leads	
  pique	
  readers’	
  interest	
  	
  
    –  You	
  don’t	
  need	
  a	
  summary	
  lead	
  
    –  You	
  do	
  need	
  to	
  focus	
  on	
  what’s	
  most	
  important	
  
    –  What’s	
  most	
  important	
  may	
  not	
  be	
  facts	
  	
  
FEATURE	
  ELEMENTS	
  DIFFERENT	
  
         THAN	
  A	
  NEWS	
  RELEASE	
  
•  Body	
  
   –  	
   Features	
  are	
  longer	
  than	
  straight	
  news	
  releases	
  	
  
   –  	
   They’re	
  meant	
  to	
  be	
  read	
  from	
  beginning	
  to	
  end	
  
   –  	
   They	
  should	
  include	
  quotes,	
  illustra?ons	
  and	
  
      other	
  illustra?ve	
  elements	
  
   –  	
  	
  The	
  last	
  line	
  is	
  almost	
  as	
  important	
  as	
  the	
  first	
  
      line…	
  	
  	
  
FEATURE	
  ELEMENTS	
  DIFFERENT	
  
         THAN	
  A	
  NEWS	
  RELEASE	
  
•  Placement	
  
   –  Newspapers,	
  especially	
  sec?ons	
  that	
  are	
  not	
  ?me-­‐
      sensi?ve	
  (e.g.,	
  lifestyle,	
  food,	
  automo?ve)	
  
   –  Specialty	
  magazines	
  are	
  a	
  beXer	
  pitching	
  op?on.	
  
   –  Blogs	
  can	
  be	
  	
  
   –  Because	
  a	
  feature	
  shelf	
  life	
  is	
  longer,	
  I	
  would	
  put	
  
      your	
  items	
  on	
  the	
  web.	
  
   –  Pay	
  to	
  play	
  publica?on	
  	
  
Let’s	
  write	
  a	
  feature	
  lead	
  
•  The	
  Florida	
  Grapefruit	
  Growers	
  Associa?on	
  
   has	
  announced	
  that	
  this	
  year’s	
  crop	
  is	
  larger	
  
   than	
  last	
  year’s,	
  and	
  greater	
  availability	
  will	
  
   mean	
  lower	
  prices	
  for	
  the	
  consumer.	
  	
  	
  
Let’s	
  write	
  a	
  feature	
  lead	
  
•  The	
  na?onal	
  office	
  of	
  tourism	
  for	
  Canada	
  says	
  
   the	
  country	
  is	
  a	
  good	
  travel	
  bargain	
  because	
  
   the	
  Canadian	
  dollar	
  is	
  weak	
  against	
  the	
  
   American	
  dollar.	
  	
  	
  
LET’S	
  TALK	
  LETTERS	
  TO	
  EDTIOR	
  	
  
WHY	
  WRITE	
  ONE?	
  	
  
•  Allow	
  PR	
  to	
  reach	
  opinion	
  leaders	
  	
  
•  Op-­‐ed	
  authors	
  are	
  perceived	
  as	
  experts	
  on	
  the	
  
   issue	
  	
  
•  Op-­‐eds	
  are	
  exclusives	
  	
  
                  OP-­‐eds	
  are	
  controlled	
  media.	
  	
  
    This	
  is	
  rare	
  in	
  media	
  rela0ons	
  and	
  publicity	
  
WHY	
  WRITE	
  ONE?	
  
•  These	
  can	
  talk	
  about	
  policy.	
  
•  These	
  can	
  promote	
  events	
  more	
  blatantly.	
  
•  You’re	
  worried	
  the	
  reporter	
  will	
  screw	
  the	
  
   story	
  up.	
  
                 OP-­‐eds	
  are	
  controlled	
  media.	
  	
  
   This	
  is	
  rare	
  in	
  media	
  rela0ons	
  and	
  publicity	
  
OP	
  ED	
  IDEAS	
  
•    750	
  words	
  max	
  for	
  an	
  op	
  ed.	
  
•    You	
  need	
  to	
  have	
  one	
  main	
  idea.	
  
•    Hit	
  it	
  early,	
  and	
  don’t	
  veer	
  off	
  course.	
  
•    Short	
  powerful	
  sentences	
  
•    You	
  need	
  facts	
  to	
  verify	
  your	
  claims.	
  
OP	
  ED	
  IDEAS	
  
•  Don’t	
  say,	
  “I	
  think.”	
  State	
  it.	
  	
  
     –  I	
  thinks	
  this	
  is	
  a	
  bad	
  idea.	
  
     –  This	
  is	
  a	
  bad	
  idea.	
  
•  Don’t	
  send	
  out	
  op	
  eds	
  in	
  bulk.	
  
•  Do	
  call	
  an	
  editor	
  to	
  see	
  if	
  a	
  paper	
  takes	
  them.	
  	
  
LETTER	
  TO	
  THE	
  EDITOR	
  DIFFERENCES	
  
•  They	
  are	
  shorter	
  (200-­‐500	
  words)	
  
•  You	
  react	
  to	
  news	
  and	
  should	
  state	
  what	
  
   sparked	
  the	
  leXer.	
  
•  State	
  the	
  theme	
  of	
  your	
  leXer	
  aler	
  saying	
  why	
  
   you	
  are	
  wri?ng	
  
•  A	
  leXer	
  to	
  the	
  editor	
  is	
  a	
  counter	
  punch.	
  An	
  
   Op	
  ed	
  can	
  be	
  an	
  aXacking	
  punch.	
  

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370 april 25 libel

  • 1. JOURNALISM  370   APRIL  25,2011   LAW  AND  FEATURE  WRITING  
  • 2. HOW  CAN  YOU  GET  SUED   •  Wri?ng  misleading  press  releases     •  Making  misleading  or  false  product/service   claims     •  Crea?ng  front  groups     •  Insider  trading     •  Invasion  of  privacy     •  Misrepresen?ng  earnings     •  Conspiracy  
  • 3. REAL  WORLD  BACKGROUND  I  WISH     I  KNEW  WHEN  I  WAS  IN  SCHOOL   •  The  key  is  avoiding  lawsuits.   •  You  may  be  legally  correct.  It  might  not  maXer.   •  Lawsuits  are  costly…even  if  you  win.   •  Waivers  are  your  friend.   •  WriXen  correspondence  is  your  friend   •  When  in  doubt,  ask.  
  • 4. Libel  and  Defama?on   •  Here’s  how  you  prove  it.   –  Statement  was  broadcast  or  published.   –  You  can  ID  who  wrote  it.   –  Actual  injury  occurred…that  includes  losing  cash.   –  Publisher  was  negligent  or  acted  with  malice.      
  • 5. Libel  and  Defama?on   •  Different  proofs  required  for  “public  figures”   •  Corpora?ons  are  considered  public  figures   •  Truth  is  defense  against  defama?on  charge  
  • 6. FAIR  COMMENT…   GET  OUT  OF  TROUBLE  CARD   •  Opinions  are  protected  as  long  as  cri?cism  is   done  with  honest  inten?on  and  a  lack  of   malice.     •  Protects  cri?cal  comments  of  execu?ves   •  Protect  yourself  when  wri?ng  cri?cism   –  Accompany  opinion  with  facts  on  which  it’s  based.   –  AXribute  quoted  opinion  to  an  individual   –  Review  context  of  surrounding  language  for   defama?on  
  • 7. AVOIDING  DEFAMATION  SUITS   •  #1  rule:  Watch  your  language     •  Choose  innocuous  language  when  talking   about  personnel  issues     –  We  wish  them  well  in  their  future  endeavors.   •  Avoid  unflaXering  representa?ons  of   compe?tors  
  • 8. INVASION  OF  PRIVACY   •  Employees  don’t  waive  their  right  to  privacy   •  Employee  newsleXers   –  Avoid  anything  that  might  embarrass  employees   –  Focus  on  organiza?on-­‐related  ac?vi?es   •  Photos  of  employees     –  Implied  consent  for  “news”  use,  not  promo?on   –  Maintain  photo  records  
  • 9. INVASION  OF  PRIVACY   •  Use  of  photos/quotes  in  publicity  or  adver?sing   –  Need  signed  consent  to  use  photos  or  quotes  in  promo?onal   materials     •  Media  inquiries  about  employees   –  Only  provide  confirma?on  of  employment,  ?tle  and  job   descrip?on,  date  of  employment  beginning  and  end   –  Don’t  provide  address,  marital  status,  number  of  kids,  job   performance  or  salary   –  Serve  as  liaison  between  reporter  and  employee   •  Employee  blogs     –  Prohibit  comments  about  other  employees  and  confiden?al   product  informa?on     –  Employee  guidelines  for  virtual  online  communi?es  
  • 10. COPYRIGHT  LAW   •  Protec?on  of  “fixed”  works  in  any  “tangible   medium.”  Yes,  this  includes  digital.     •  Work  is  automa?cally  copyrighted  the   moment  it  is  “fixed.”     •  Work  can  be  formally  copyrighted  through   Library  of  Congress,  but  registra?on  isn’t   required  for  protec?on    
  • 11. COPYRIGHT  LAW   HOW  TO  BE  SAFE   •  Fair  use  allows  you  to  quote  part  of  a   copyrighted  ar?cle,  but  brief  enough  not  to   harm  the  original  work   •  Social  Media  makes  this  an  evolving  jungle.   •  When  in  doubt,  ask.   •  When  in  doubt,  have  a  waiver.  
  • 12. COPYRIGHT  LAW   HOW  TO  BE  SAFE   •  You  can’t  copyright  ideas.   •  You  can  copyright  the  expression  of  those   ideas.   •  Copyright  your  PR  content.  That’s  why  you   hire  lawyers.  
  • 13. COPYRIGHT  LAW   •  Fair  use   –  AXributed  quoted  material  that  is  brief  compared  to   the  en?re  work     –  Permission  required  when  used  for  promo?on.   •  Photography     –  Photographers  retain  ownership  of  their  work   –  Nego?ate  use  carefully     •  Work  for  hire   –  When  working  as  an  employee,  copyright  belongs  to   organiza?on     •  Digital  material  protected  by  copyright  
  • 14. TRADEMARK   •  Trademark  is  a  word,  symbol,  or  slogan   iden?fying  a  product     •  Trademarks  are  proper  adjec?ves     •  Trademarks  should  not  be  pluralized  or  used   as  verbs     •  PR  plays  an  important  role  in  protec?ng   trademarks   •  Unauthorized  use  of  celebri?es  is   misappropria?on  of  personality  
  • 15. PEOPLE  WHO  CAN  MAKE     YOUR  LIFE  MISERABLE   •  Federal  Trade  Commission  (FTC)     –  Regulates  adver?sing   –  Protects  consumer  from  decep?on     –  Look  for  unsubstan?ated  and  misleading  claims  
  • 16. PEOPLE  WHO  CAN  MAKE     YOUR  LIFE  MISERABLE   •  Securi?es  and  Exchange  Commission  (SEC)   –  Monitors  publicly  traded  companies   –  Monitor  public  disclosure  and  insider  trading   –  Disclose  in  a  ?mely  fashion  anything  that  might   affect  stock  value  
  • 17. PEOPLE  WHO  CAN  MAKE     YOUR  LIFE  MISERABLE   •  Federal  Communica?ons  Commission  (FCC)   –  Licenses  radio  and  TV  sta?ons     –  Assures  airwaves  are  used  in  public  interest   –  Ruled  on  VNRs     •  Food  and  Drug  Administra?on  (FDA)   –  Oversees  promo?on  of  drugs  and  cosme?cs     –  Provides  guidelines  for  publicity  on  health  care   •  Bureau  of  Alcohol,  Tobacco,  and  Firearms  (BATF)   Regulates  alcohol  promo?on  –  watch  claims   about  health  benefits  
  • 18. LET’S  AVOID  A  LAWSUIT   •  You’re  doing  PR  for  Costco.     •  The  VP  has  just  been  fired  for  embezzling   money.   •  The  media  calls  you  asking  for  informa?on.   •  What  can  you  tell  them?  
  • 19. LET’S  TALK  FEATURE  WRITING  
  • 20. WHY  WRITE  A  FEATURE     IN  THE  FIRST  PLACE   •  Features  provide  addi?onal  background   •  Generate  human  interest   •  Create  understanding  in  an  imagina?ve  way   •  Features  are  more  sol  in  nature  and  not  as   ?me  sensi?ve     •  They  provide  more  informa?on,  a  behind-­‐the-­‐ scenes  perspec?ve,  and  generate  publicity   •  Features  get  more  focus  in  Sunday  papers.  
  • 21. LET’S  PLAN  A  FEATURE   •  Is  the  subject  worth  a  feature?   –  The  subject  doesn’t  have  to  be  human   •  Will  it  be  useful  to  your  target  audience?     •  Does  it  meet  organiza?onal  objec?ves?       If  the  answer  to  any  of  these  ques0ons  is  no,   consider  another  wri0ng  style  
  • 22. LET’S  PLAN  A  FEATURE   •  The  bad  news  is  developing  a  feature  requires   crea?vity   •  The  good  news  is  ideas  are  everywhere.   •  How  do  pitch  a  feature  can  be  different.   –  Distribute  a  general  feature  to  several  media   outlets     –  Write  an  exclusive  feature  and  pitch  to  a  single   person   –  Post  the  feature  on  your  Web  site  
  • 23. TYPES  OF  FEATURES   •  Case  study   •  Third-­‐party  party  endorsement     •  Applica?on  story…How  to  use  a  product  or   service  in  a  new,  innova?ve  way     •  Research  study   –  Surveys  or  polls  that  examine  things  such  as   lifestyles  
  • 24. TYPES  OF  FEATURES   •  Backgrounder   –  A  problem  and  how  it  was  solved     •  Personality  profile   –  Humanize  an  interes?ng  person   •  Historical  piece   •  Milestones  allow  reflec?on  on  an   organiza?on’s  history  
  • 25. FEATURE  ELEMENTS  DIFFERENT   THAN  A  NEWS  RELEASE   •  Headline     –  Informa?onal  headlines  summarize   –  Allitera?ve  headlines  raise  curiosity     –  You  can  rely  more  in  emo?on  and  adjec?ves   •  Lead   –  Feature  leads  pique  readers’  interest     –  You  don’t  need  a  summary  lead   –  You  do  need  to  focus  on  what’s  most  important   –  What’s  most  important  may  not  be  facts    
  • 26. FEATURE  ELEMENTS  DIFFERENT   THAN  A  NEWS  RELEASE   •  Body   –    Features  are  longer  than  straight  news  releases     –    They’re  meant  to  be  read  from  beginning  to  end   –    They  should  include  quotes,  illustra?ons  and   other  illustra?ve  elements   –     The  last  line  is  almost  as  important  as  the  first   line…      
  • 27. FEATURE  ELEMENTS  DIFFERENT   THAN  A  NEWS  RELEASE   •  Placement   –  Newspapers,  especially  sec?ons  that  are  not  ?me-­‐ sensi?ve  (e.g.,  lifestyle,  food,  automo?ve)   –  Specialty  magazines  are  a  beXer  pitching  op?on.   –  Blogs  can  be     –  Because  a  feature  shelf  life  is  longer,  I  would  put   your  items  on  the  web.   –  Pay  to  play  publica?on    
  • 28. Let’s  write  a  feature  lead   •  The  Florida  Grapefruit  Growers  Associa?on   has  announced  that  this  year’s  crop  is  larger   than  last  year’s,  and  greater  availability  will   mean  lower  prices  for  the  consumer.      
  • 29. Let’s  write  a  feature  lead   •  The  na?onal  office  of  tourism  for  Canada  says   the  country  is  a  good  travel  bargain  because   the  Canadian  dollar  is  weak  against  the   American  dollar.      
  • 30. LET’S  TALK  LETTERS  TO  EDTIOR    
  • 31. WHY  WRITE  ONE?     •  Allow  PR  to  reach  opinion  leaders     •  Op-­‐ed  authors  are  perceived  as  experts  on  the   issue     •  Op-­‐eds  are  exclusives     OP-­‐eds  are  controlled  media.     This  is  rare  in  media  rela0ons  and  publicity  
  • 32. WHY  WRITE  ONE?   •  These  can  talk  about  policy.   •  These  can  promote  events  more  blatantly.   •  You’re  worried  the  reporter  will  screw  the   story  up.   OP-­‐eds  are  controlled  media.     This  is  rare  in  media  rela0ons  and  publicity  
  • 33. OP  ED  IDEAS   •  750  words  max  for  an  op  ed.   •  You  need  to  have  one  main  idea.   •  Hit  it  early,  and  don’t  veer  off  course.   •  Short  powerful  sentences   •  You  need  facts  to  verify  your  claims.  
  • 34. OP  ED  IDEAS   •  Don’t  say,  “I  think.”  State  it.     –  I  thinks  this  is  a  bad  idea.   –  This  is  a  bad  idea.   •  Don’t  send  out  op  eds  in  bulk.   •  Do  call  an  editor  to  see  if  a  paper  takes  them.    
  • 35. LETTER  TO  THE  EDITOR  DIFFERENCES   •  They  are  shorter  (200-­‐500  words)   •  You  react  to  news  and  should  state  what   sparked  the  leXer.   •  State  the  theme  of  your  leXer  aler  saying  why   you  are  wri?ng   •  A  leXer  to  the  editor  is  a  counter  punch.  An   Op  ed  can  be  an  aXacking  punch.