Learning Evaluation - dirty words? Not at all, evaluation should be the lifeblood of every L&D professional. Something that explicitly links to performance and results and should drive EVERY conversation. The 21st Century Learning Professional can adopt a consultative approach that underpins all that we do.....is it time to sharpen your AXE?
3. Look back to go forward……
Original Kirkpatrick Model
4. We’ve seen BIG change…
Society has changed
Technology has changed
Politics has changed
Attitudes have changed
Organisations have changed
5. Organisational Change
Huge decline in manufacturing
81% of people now work in services
The birth of the ‘knowledge worker’
Globalisation – ‘Glocal’
Hierarchy giving way to flat armies
Collaboration is the new currency
5 generations in the workplace
It doesn’t take a genius to
realised the need to re-think
what we do and how we do it.
6. Considerations for Training
• Training like a production line
• Off the Shelf vs. Personalised & relevant
• Training as an event vs. Just in time
• In the classroom vs. Anytime & anywhere
• Courses vs. Resources
• Technology is an enabler NOT a solution
• Reaction vs Results!
7. A New Age for Learning &
Development
Learning to operate in this ‘new world’
Developing new skills
Using technology as an enabler
Collaborating as a performance partner
Consultative & Challenging
Aligned to business objectives
Demonstrating value through results
Have you got the Skills
needed to meet the needs
of the New World?
9. Easier said, than done
http://www.towardsmaturity.org/static/benchmark
Involving stakeholders,
practice and reflection are
key to learning transfer
0
10
20
30
40
50
60
70
80
L&D that do measure L&D that don't
measure
L&D who agree and
measure desired outcomes
Who DO measure Who DON'T measure
13. The Evolution of Evaluation
Starting with the learner Starting with the organisation
The Agile Approach to EvaluationRigid Approach
Original Kirkpatrick Model
14. An evolution that..
Creates strong business partnerships with
business leaders as the cornerstones for success
Starts any initiative knowing what the targeted
and measurable business results need to be
Introduces return on expectations (ROE) as
the method to demonstrating value (Which is
more effective than ROI)
Includes the concepts of ‘Desired Outcomes’
and ‘Leading Indicators’ which drive
everything else.
Creates a 'chain of evidence' that is done in
partnership with business stakeholders not in
isolation
Connects the levels in planning and practice,
as opposed to evaluating them as 'separate
entities‘
Broadens the concept of learning
interventions to include all manner of support
and accountability to increase on-the-job
application and performance support
18. Development Options for L&D
Brand new CIPD L&D qualifications for 2015
L&D Foundation Programme
http://ebooks.dpgplc.co.uk/brochures/ldp/
L&D Intermediate Programme
http://ebooks.dpgplc.co.uk/brochures/hrd/
19. Kirkpatrick Certification
Join 1000’s of L&D
professionals worldwide
who have achieved the
new benchmark in
learning evaluation and
demonstrating results
Kirkpatrick Four Levels Bronze Certification
http://ebooks.dpgplc.co.uk/Kirkpatrick-2014/
21. So what to do about it?
Contact the team on 0161 975 7777
Head to our website www.dpgplc.com
Join our award winning online Community
DPG Community
Connect with @DPGplc