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CHANGE MANAGEMENT
                 ACADEMY




       If you would like to discuss any one of our programmes
please call on +44 (0)118 949 7721 or email info@dooruk.com
CHANGE MANAGEMENT
                 ACADEMY




       If you would like to discuss any one of our programmes
please call on +44 (0)118 949 7721 or email info@dooruk.com
CHANGE MANAGEMENT
                            ACADEMY
Contents


Subject

Leading Change

Accelerating Implementation Methodology (AIM)

Project Management

Organisational Effectiveness




                  If you would like to discuss any one of our programmes
           please call on +44 (0)118 949 7721 or email info@dooruk.com
LEADING CHANGE
                                   CHANGE MANAGEMENT ACADEMY PROGRAMME



Do you lead change in your organisation?
Are you wanting strong followership of your change efforts?
Do you know what’s stopping you implement change effectively?


Target Group
Change is no longer a choice, it’s a constant. Organisations wishing to be successful can no longer afford
to view change as a periodic activity but change must be embedded in the culture of the organisations.

This programme is designed for anyone leading change in their organisation. We have created an
insightful programme, with very practical applications and based on strong research and study in the field
of change management.

Approach

We take a practical approach to this programme, encouraging participants to bring their own challenges to
the t bl
th table, and work on them throughout the programme, enabling real solutions t emerge.
            d    k    th   th      h t th                 bli      l l ti      to

Topics

Building Change Teams
Goal Setting
Systems Thinking
Empowering People
Implementing Change

Training Objectives

At the end of this two day programme you will be able to:

1.   Understand what it takes to lead change
2.   Identify the need for change in your team or organisation
3.   Create change teams to support the desired change in your organisation
4.   Create a compelling vision of the change you require
5.   Communicate the required change effectively
6.   Lead the implementation of change more effectively
7.   Create a culture of change

Duration

Two Days


                    If you would like to discuss any one of our programmes
             please call on +44 (0)118 949 7721 or email info@dooruk.com
LEADING CHANGE
                               CHANGE MANAGEMENT ACADEMY PROGRAMME




Schedule                                  Day Two

Day One                                   Welcome Back

Introduction & Welcome                    Communicating For Success
Programme Objectives                      Leading Change
Personal Objectives                       Getting Buy-in
Leading Change                            Walking the Talk

Building A Change Team                    Empowering People
Champions of Change                       Taking Responsibility
Team Roles                                Barriers to Change
Role Clarity & Contribution               Creating the Conditions of Change

Purpose & Goals                           Implementing Change
Stakeholders Needs                        Dealing with the Cynics
Creating a Compelling Vision              Building Momentum
Strategy & Goals                          Visibility

Systems                                   Continuous Improvement
Systems Thinking                          Culture of Change
Change Management                         Performance Management
Problem Solving & Decision Making         Success Stories

Personal Action Planning                  Personal Action Planning




                   If you would like to discuss any one of our programmes
            please call on +44 (0)118 949 7721 or email info@dooruk.com
ACCELERATING IMPLEMENTATION
                                 METHODOLOGY (AIM)
                                     CHANGE MANAGEMENT ACADEMY PROGRAMME



Do your change projects often stall or even fail?
Are you, your team and your organisation ready for change?
Do you know what’s stopping you implement change successfully?

Target Group

One of the most challenging aspects of any project is how to manage the human elements. While most
people understand that it’s important, they don’t have a purposeful, structured process that can be
systematically followed. This can lead to stalled implementations, sub-optimised results, and
sometimes project failure
                    failure.

Approach

In this fast-paced programme participants will learn how to improve their success rate and achieve the
intended Return on Investment (ROI). Ten critical elements for implementation success will be
reviewed, along with specific practical tactics that can be immediately applied. This programme is
brought to you through a strategic alliance between IMA Worldwide and DOOR Consulting.

Topics

Create organisational readiness for change
Develop a plan that generates durable sponsorship
Create a communication plan that drives behaviour change
Develop a Reinforcement Strategy that supports the new
performance expectations

Training Objectives

At the end of this training you will be able to:

1.    Effectively define your change projects
2.    Identify and develop your change agents capacity
3.    Assess the climate for effective change
4.    Generate sponsorship at all levels in y
                  p           p              your organisation
                                                    g
5.    Determine your approach to change
6.    Develop the readiness of the targets of change
7.    Build an effective communication plan
8.    Develop a reinforcement strategy that is unique to you and your organisation
9.    Create a cultural fit for your change programme
10.   Prioritise action for change in your organisation

Duration

Two Days



                     If you would like to discuss any one of our programmes
              please call on +44 (0)118 949 7721 or email info@dooruk.com
ACCELERATING IMPLEMENTATION
                             METHODOLOGY (AIM)
                                CHANGE MANAGEMENT ACADEMY PROGRAMME


Planned Schedule
                                                Day Two
Day One
                                                Welcome Back & Review
Welcome & Introduction
Accelerating Implementation Methodology (AIM)
                                                Determine Change Approach
Road Map
                                                Change Approach Comparisons
Cost of Implementation Failure
                                                The Psychology of Change
                                                Accelerators
Define The Change
Project Overview
                                                Develop Target Readiness
Implementation History Assessment
                                                Resistance as a Function Of Change
                                                Effective Behaviours in Managing Resistance
Build Agent Capacity
                                                Individual Readiness Assessment
Effective Change Agents
Accelerators
                                                Build Communication Plan
Change Agent Assessment
                                                Unfreezing Communication
                                                Refreezing Communication
Assess The Climate for Change
                                                Communication Audit
Define The Climate
Accelerators
                                                Develop Reinforcement Strategy
Organisational Stress Test
                                                The Motivation for Change
                                                Unfreezing & Refreezing Strategies
Generate Sponsorship
                                                Targeted Reinforcement Index
Cast of Characters
Organisational Types
                                                Creating Cultural Fit
Unsuccessful Sponsorship Strategies
                                                Defining Corporate Culture
Successful Sponsorship Strategies
             p       p       g
                                                Change,
                                                Change Corporate Culture & Values
Accelerators
                                                Cultural Fit Accelerators
Sponsor Assessment
                                                Prioritise Action
                                                Accelerating Implementation Framework




                  If you would like to discuss any one of our programmes
           please call on +44 (0)118 949 7721 or email info@dooruk.com
CHANGE PROJECT
                                       MANAGEMENT
                                     CHANGE MANAGEMENT ACADEMY PROGRAMME




Do all of your project get completed on-time and in-full?
Would you like to sharpen your project management skills?
Do you believe in continuous improvement?

Target Group

This programme is designed for managers, and leaders with experience of project management, who
wish to take time out to refresh and renew their focus on leading change projects effectively
             time-out                                                             effectively.

Approach

We take a practical approach to this programme, encouraging participants to bring their own
challenges to the table, and work on them throughout the programme, enabling real solutions to
emerge.

Topics

Project Initiation
Directing & Controlling A Project
Project Planning
Closing A Project

Training Obj ti
T i i Objectives

At the end of this training you will be able to:

1.   Define project management
2.   Understand what is important about project leadership
3.   Revisit project initiation & start-up
4.
4    Direct and control projects more effectively
5.   Understand the leaders role in project planning
6.   Decommission and close projects effectively

Duration

One Day




                    If you would like to discuss any one of our programmes
             please call on +44 (0)118 949 7721 or email info@dooruk.com
CHANGE PROJECT
                                  MANAGEMENT
                                CHANGE MANAGEMENT ACADEMY PROGRAMME




Programme Schedule
   g

Day One

Welcome & Introduction

Introduction & Welcome
Programme Objectives
Personal Objectives
Change Project Management

Initiating A Project
Organisation & Planning
Project Leadership & The Team
Project Start-up                                   “ A project gets a year late,
                                                        one d at a time”
                                                             day t ti ”
                                                           - Craig Hiles
Directing & Controlling A Project
Managing Product Delivery
Assessing Progress
Corrective Action

Project Planning
  oject a      g
Stage Planning
Change Management
Risk Management

Closing A Project
Decommissioning A Project
Follow-on
Follow on Actions
Evaluating A Project

Personal Action Planning




                  If you would like to discuss any one of our programmes
           please call on +44 (0)118 949 7721 or email info@dooruk.com
ORGANISATIONAL
                                     EFFECTIVENESS
                                  CHANGE MANAGEMENT ACADEMY PROGRAMME


How well do you understand the needs of your stakeholders?

How do you create your organisational strategies & plans?

How do you keep score?

Target Group

This programme is designed for managers and leaders who wish to address the issues that challenge
their team organisational effectiveness. We have created a lively and interactive event for managers and
leaders to engage in discussion, debate and challenge, about the effectiveness of all or parts of the
organisation.

Approach

We take a practical approach to this programme, encouraging participants to bring their own challenges to
the table, and work on them throughout the programme, enabling real solutions to emerge.

Topics

Stakeholders Needs & Expectations
Vision, Purpose & Values
Strategy & Goals
Systems & Processes
People & C lt
P    l    Culture

Training Objectives

At the end of this two day programme you will be able to:

1.   Review your understanding of stakeholders needs & expectations
2.   Create a compelling vision of the future
3.   Determine the strategy to achieve their vision
4.   Apply creative & critical thinking skills
5.   Design systems to support their desired outcomes
6.   Create a culture to deliver their priorities
7.   Create the measures of success

Duration

Two Days


                   If you would like to discuss any one of our programmes
            please call on +44 (0)118 949 7721 or email info@dooruk.com
ORGANISATIONAL
                                 EFFECTIVENESS
                               CHANGE MANAGEMENT ACADEMY PROGRAMME



Schedule

Day One
  y                                       Day Two
                                            y

Introduction & Welcome                    Welcome Back
Programme Objectives
Personal Objectives                       Systems & Processes
Organisational Effectiveness              Systems Thinking
                                          Change Management
Stakeholders                              Problem Solving & Decision Making
Stakeholder Needs Analysis
                      y
Stakeholder Metrics                       People & Culture
Partnership Model                         Talent Management
                                          Managing Change
Vision - Purpose – Values                 Problem Solving & Decision Making
Creating A Compelling Vision
Defining Purpose                          Scoreboard
Identifying Values                        Accountability
                                          Keeping Score
Strategy & Goals                          Performance Management
Creative & Critical Thinking
Strategic Planning                        Return On Expectations
Goal Setting                              Evaluation
                                          Measurement
Planning                                  Reporting
Strategy Into Action
Business Planning                         Personal Action Planning
Project Planning

Personal Action Planning




                 If you would like to discuss any one of our programmes
          please call on +44 (0)118 949 7721 or email info@dooruk.com
DOOR Consulting Limited 200 Brook Drive Green Park Reading RG2 6UB United Kingdom
      Tel: +44 (0)118 949 7721 Email: info@dooruk.com Web: www.dooruk.com

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DOOR UK - Change Management Academy

  • 1. CHANGE MANAGEMENT ACADEMY If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
  • 2. CHANGE MANAGEMENT ACADEMY If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
  • 3. CHANGE MANAGEMENT ACADEMY Contents Subject Leading Change Accelerating Implementation Methodology (AIM) Project Management Organisational Effectiveness If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
  • 4. LEADING CHANGE CHANGE MANAGEMENT ACADEMY PROGRAMME Do you lead change in your organisation? Are you wanting strong followership of your change efforts? Do you know what’s stopping you implement change effectively? Target Group Change is no longer a choice, it’s a constant. Organisations wishing to be successful can no longer afford to view change as a periodic activity but change must be embedded in the culture of the organisations. This programme is designed for anyone leading change in their organisation. We have created an insightful programme, with very practical applications and based on strong research and study in the field of change management. Approach We take a practical approach to this programme, encouraging participants to bring their own challenges to the t bl th table, and work on them throughout the programme, enabling real solutions t emerge. d k th th h t th bli l l ti to Topics Building Change Teams Goal Setting Systems Thinking Empowering People Implementing Change Training Objectives At the end of this two day programme you will be able to: 1. Understand what it takes to lead change 2. Identify the need for change in your team or organisation 3. Create change teams to support the desired change in your organisation 4. Create a compelling vision of the change you require 5. Communicate the required change effectively 6. Lead the implementation of change more effectively 7. Create a culture of change Duration Two Days If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
  • 5. LEADING CHANGE CHANGE MANAGEMENT ACADEMY PROGRAMME Schedule Day Two Day One Welcome Back Introduction & Welcome Communicating For Success Programme Objectives Leading Change Personal Objectives Getting Buy-in Leading Change Walking the Talk Building A Change Team Empowering People Champions of Change Taking Responsibility Team Roles Barriers to Change Role Clarity & Contribution Creating the Conditions of Change Purpose & Goals Implementing Change Stakeholders Needs Dealing with the Cynics Creating a Compelling Vision Building Momentum Strategy & Goals Visibility Systems Continuous Improvement Systems Thinking Culture of Change Change Management Performance Management Problem Solving & Decision Making Success Stories Personal Action Planning Personal Action Planning If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
  • 6. ACCELERATING IMPLEMENTATION METHODOLOGY (AIM) CHANGE MANAGEMENT ACADEMY PROGRAMME Do your change projects often stall or even fail? Are you, your team and your organisation ready for change? Do you know what’s stopping you implement change successfully? Target Group One of the most challenging aspects of any project is how to manage the human elements. While most people understand that it’s important, they don’t have a purposeful, structured process that can be systematically followed. This can lead to stalled implementations, sub-optimised results, and sometimes project failure failure. Approach In this fast-paced programme participants will learn how to improve their success rate and achieve the intended Return on Investment (ROI). Ten critical elements for implementation success will be reviewed, along with specific practical tactics that can be immediately applied. This programme is brought to you through a strategic alliance between IMA Worldwide and DOOR Consulting. Topics Create organisational readiness for change Develop a plan that generates durable sponsorship Create a communication plan that drives behaviour change Develop a Reinforcement Strategy that supports the new performance expectations Training Objectives At the end of this training you will be able to: 1. Effectively define your change projects 2. Identify and develop your change agents capacity 3. Assess the climate for effective change 4. Generate sponsorship at all levels in y p p your organisation g 5. Determine your approach to change 6. Develop the readiness of the targets of change 7. Build an effective communication plan 8. Develop a reinforcement strategy that is unique to you and your organisation 9. Create a cultural fit for your change programme 10. Prioritise action for change in your organisation Duration Two Days If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
  • 7. ACCELERATING IMPLEMENTATION METHODOLOGY (AIM) CHANGE MANAGEMENT ACADEMY PROGRAMME Planned Schedule Day Two Day One Welcome Back & Review Welcome & Introduction Accelerating Implementation Methodology (AIM) Determine Change Approach Road Map Change Approach Comparisons Cost of Implementation Failure The Psychology of Change Accelerators Define The Change Project Overview Develop Target Readiness Implementation History Assessment Resistance as a Function Of Change Effective Behaviours in Managing Resistance Build Agent Capacity Individual Readiness Assessment Effective Change Agents Accelerators Build Communication Plan Change Agent Assessment Unfreezing Communication Refreezing Communication Assess The Climate for Change Communication Audit Define The Climate Accelerators Develop Reinforcement Strategy Organisational Stress Test The Motivation for Change Unfreezing & Refreezing Strategies Generate Sponsorship Targeted Reinforcement Index Cast of Characters Organisational Types Creating Cultural Fit Unsuccessful Sponsorship Strategies Defining Corporate Culture Successful Sponsorship Strategies p p g Change, Change Corporate Culture & Values Accelerators Cultural Fit Accelerators Sponsor Assessment Prioritise Action Accelerating Implementation Framework If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
  • 8. CHANGE PROJECT MANAGEMENT CHANGE MANAGEMENT ACADEMY PROGRAMME Do all of your project get completed on-time and in-full? Would you like to sharpen your project management skills? Do you believe in continuous improvement? Target Group This programme is designed for managers, and leaders with experience of project management, who wish to take time out to refresh and renew their focus on leading change projects effectively time-out effectively. Approach We take a practical approach to this programme, encouraging participants to bring their own challenges to the table, and work on them throughout the programme, enabling real solutions to emerge. Topics Project Initiation Directing & Controlling A Project Project Planning Closing A Project Training Obj ti T i i Objectives At the end of this training you will be able to: 1. Define project management 2. Understand what is important about project leadership 3. Revisit project initiation & start-up 4. 4 Direct and control projects more effectively 5. Understand the leaders role in project planning 6. Decommission and close projects effectively Duration One Day If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
  • 9. CHANGE PROJECT MANAGEMENT CHANGE MANAGEMENT ACADEMY PROGRAMME Programme Schedule g Day One Welcome & Introduction Introduction & Welcome Programme Objectives Personal Objectives Change Project Management Initiating A Project Organisation & Planning Project Leadership & The Team Project Start-up “ A project gets a year late, one d at a time” day t ti ” - Craig Hiles Directing & Controlling A Project Managing Product Delivery Assessing Progress Corrective Action Project Planning oject a g Stage Planning Change Management Risk Management Closing A Project Decommissioning A Project Follow-on Follow on Actions Evaluating A Project Personal Action Planning If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
  • 10. ORGANISATIONAL EFFECTIVENESS CHANGE MANAGEMENT ACADEMY PROGRAMME How well do you understand the needs of your stakeholders? How do you create your organisational strategies & plans? How do you keep score? Target Group This programme is designed for managers and leaders who wish to address the issues that challenge their team organisational effectiveness. We have created a lively and interactive event for managers and leaders to engage in discussion, debate and challenge, about the effectiveness of all or parts of the organisation. Approach We take a practical approach to this programme, encouraging participants to bring their own challenges to the table, and work on them throughout the programme, enabling real solutions to emerge. Topics Stakeholders Needs & Expectations Vision, Purpose & Values Strategy & Goals Systems & Processes People & C lt P l Culture Training Objectives At the end of this two day programme you will be able to: 1. Review your understanding of stakeholders needs & expectations 2. Create a compelling vision of the future 3. Determine the strategy to achieve their vision 4. Apply creative & critical thinking skills 5. Design systems to support their desired outcomes 6. Create a culture to deliver their priorities 7. Create the measures of success Duration Two Days If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
  • 11. ORGANISATIONAL EFFECTIVENESS CHANGE MANAGEMENT ACADEMY PROGRAMME Schedule Day One y Day Two y Introduction & Welcome Welcome Back Programme Objectives Personal Objectives Systems & Processes Organisational Effectiveness Systems Thinking Change Management Stakeholders Problem Solving & Decision Making Stakeholder Needs Analysis y Stakeholder Metrics People & Culture Partnership Model Talent Management Managing Change Vision - Purpose – Values Problem Solving & Decision Making Creating A Compelling Vision Defining Purpose Scoreboard Identifying Values Accountability Keeping Score Strategy & Goals Performance Management Creative & Critical Thinking Strategic Planning Return On Expectations Goal Setting Evaluation Measurement Planning Reporting Strategy Into Action Business Planning Personal Action Planning Project Planning Personal Action Planning If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
  • 12. DOOR Consulting Limited 200 Brook Drive Green Park Reading RG2 6UB United Kingdom Tel: +44 (0)118 949 7721 Email: info@dooruk.com Web: www.dooruk.com