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“SUCCESSFULLY HIRING WOUNDED
 SUCCESSFULLY
         WARRIORS”

2ND ANNUAL WOUNDED WARRIOR
     HIRING AND SUPPORT
         CONFERENCE

      PATRICIA A. D’AMICO, SPHR
 DIRECTOR,
 DIRECTOR HUMAN RESOURCES SERVICE
         CENTER, NORTHEAST
For Official Use Only




 BLUF:
  C
   Concentrate on 30% Disabled
         t t          Di bl d
   Do Local Outreach to VA, Military Medical Locations
   Match Skills to Real Vacancies/Needs
   Plan for the Long Haul
   Work with an HR Professional


 Current DON Population of 30% Disabled
  Veterans: 13,744
 2011 Newly Hired 30% Disabled
 Veterans: 1,879
                                                          2
For Official Use Only

      How Does the HRSC Process
                Work?

                     Outreach And Marketing
   Traveling to Sites such as Camp LeJeune, Fort Drum, Quantico, Camp Pendleton, Brook
    Army Medical Center and various other sites to meet with the Wounded and let them know
    about Civilian Employment with the DON. HRSC Wounded Warrior Specialists aggressively
    seek to build relationships that will benefit the Navy such as: the Veteran Affairs OIF and
    OEF coordinators, contacts at Wounded Warrior Call Centers, Boswell Marine Base and
    many more. HRSC WW POC's have the flexibility to adapt and utilize a wide array of
    resources, and keep abreast of new programs as well as changing regulations and policy.

                   Returning- “We’ll be back!”
   Many of the Wounded have heard empty stories and promises about people helping them
    and/or are they are simply not ready to be discharged when an initial visit is made. The
    key to success is letting them know we will be back and to continually follow-up with them
    after the initial visit.

                           Professionalism
   Bringing Hiring Managers with the authority to hire and Human Resources professionals
    with extensive knowledge of federal hiring to answer any questions the wounded may have.
    During trips to Camp Lejeune Navy hiring managers attend and are able to interview the
    wounded warriors right at the barracks
                                  barracks.




                                                                                                  3
For Official Use Only

     How Does the HRSC Process
               Work?

                           Resume Writing
   HRSC- Experienced Human Resources Specialists can work one on one with the
    Wounded Warriors in creating an effective resume tailored towards obtaining work in
    the federal government or support existing resume writing services.

                               Job Search
   HRSC-Specialists work with the Wounded Warrior in searching for Department of
    Navy vacancies that would fit their overall interests on usajobs.gov. We speak with
    them about what they would like to do, demonstrate the power of the USAJobs
    Website, notify them of open vacancies looking to hire the Wounded, and refer them
    to hiring managers throughout the country
                                        country.

          Getting Started- “The Middleman”
   HRSC-Specialists serve as the connect between the Wounded and the hiring
    manager. The p
          g         process of g
                               getting started in a j
                                      g             job can be difficult and stressful. Once
    a job has been extended to the veteran we stay available to help fill out paperwork,
    answer questions, and provide guidance to the hiring manager on questions
    pertaining to any of the specific hiring authorities such as: VRA- Veterans
    Recruitment Appointment, 30% or More Disabled Veteran, VEOA- Veterans
    Employment Opportunities Act of 1998.
        p y        pp




                                                                                               4
For Official Use Only

      How Does the Manager Access
      the HRSC Effort??
                                                    Cartrip,         Customer             Have Resume/ Working        Jacksonville, 
                                                    Darrell          oriented type        towards Assoc in            NC  
                                                                     work/ HR/            General Education           Florida

Wounded Warrior                                                      veterans 
                                                                     assistance. ‐ Is 
                                                                                                                      Virginia



     Listing
                                                                     out of military
                                                                     out of ilita y
                                                    Chauncey,        Looking to get       Have Resume/                Washington 
                                                    Fares            into social work‐    Experience as a             DC Area
                                                                     EAS 1/2012           substance abuse 
   A list of Wounded Warrior names,                                                      counselor
    interests, skills, and locations is sent        Corvette, Jeff   Not Specified‐ Is 
                                                                     out of Military
                                                                                          Have Resume/ Associate 
                                                                                          in Business 
                                                                                                                      Atlanta, GA
                                                                                                                      Washington 
    to hundreds of Department of Navy                                                     Management, Marketing 
                                                                                          Management Marketing        DC
    Hiring Managers numerous times a                                                      & Merchandising             Norfolk, VA
                                                    McMissle,        Security/Law         Have Resume/ Purple         Rhode 
    year. You can be one of these hiring            Finn             Enforcement‐ Is      Heart/ Bachelors Degree     Island
    managers!!                                                       out of the           Criminal Justice
                                                                     Military
   When a manager is interested in                 McQueen,         Security‐ EAS        Marine Mechanic/            Texas, 
    speaking with one of the Wounded                Lightning        9/2011               Purple Heart Security 
                                                                                          Purple Heart Security
                                                                                          Specialist
                                                                                                                      Oklahoma, 
                                                                                                                      Oklahoma
                                                                                                                      Louisiana, 
    Warriors on the list they contact the                                                                             Japan
    HRSC and we help in connecting the              Shiftwell,       Looking for          Have Resume/ Network        Florida
    two parties.                                    Holly            IT/Computer 
                                                                     Work‐ EAS‐
                                                                                          security specialist with 
                                                                                          over 4 years of 
   The more outreach we do, the more                                Pending              experience/Speaks Basic 
                                                                                          Aa i
                                                                                          Arabic
    wounded we get on the list, and the
           d d        t   th li t     d th          Topper,          US Marshall/         Have Resume/                North 
    more we get hired!                              Deckington       Law                  Leadership/ Security        Carolina
                                                                     Enforcement‐
*   This process will be augmented by               Zen, Master 
                                                                     EAS 1/2012
                                                                     Logistics, Admin,  Have Resume/ MP/              Washington 
    DORS (Defense Outplacement Referral                              Security‐ EAS‐     Combat Instructor             DC
    System) soon to be online
                         online.                                     Pendingg                                            g
                                                                                                                      Virginia




                                                                                                                                       5
For Official Use Only

       How Does the Manager Access
       the HRSC Effort??

                    Building Relationships
                           g            p
   Each HRSC has a specific Wounded Warrior point of contact that Navy hiring
    managers are able to reach out to at any time. The HRSC Representative provides
    education on the best ways to hire a Wounded Warrior, assists with jobs the manager
    would like filled, specific Wounded Warriors the Manager would like to interview,
    hiring authority specifics, reasonable accommodations, and more. HRSC WW
    specialists aggressively follow-up and speak with DON hiring managers in order to
    promote and enhance the Wounded Warrior Program.
   HRSC efforts support ongoing local command efforts as well.

                              Following up!
   One of the most important aspects to the Wounded Warrior Program is following up.
    Managers following up with the HRSC staff on open p
          g           g p                          p   positions, HRSC staff following up
                                                                                     g p
    with the Managers about status of referred applicants, and most importantly;
    following up with the Wounded Warriors themselves.




                                                                                            6
For Official Use Only

  HRSC Wounded Warrior Points
         of Contact
 HRSC-North East: Philadelphia, PA
   L
    Larry Setting: 215-697-0435
          S tti    215 697 0435
 HRSC-East: Portsmouth, VA
   Corey Young: 757-396-7601
                 757 396 7601
 HRSC-South East: Gulfport, MS
   Debra Manton: 228-813-1232
 HRSC-North West: Silverdale, WA
   Carol Blakley: 360-315-8208
 HRSC-South West: San Diego, CA
   Dennis Eley: 858-577-5617



                                             7
For Official Use Only




                        8

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Day 1 Afternoon Breakout Session 1 Panel on Federal Civilian Human Resources Pat D'Amico

  • 1. For Official Use Only “SUCCESSFULLY HIRING WOUNDED SUCCESSFULLY WARRIORS” 2ND ANNUAL WOUNDED WARRIOR HIRING AND SUPPORT CONFERENCE PATRICIA A. D’AMICO, SPHR DIRECTOR, DIRECTOR HUMAN RESOURCES SERVICE CENTER, NORTHEAST
  • 2. For Official Use Only  BLUF: C Concentrate on 30% Disabled t t Di bl d  Do Local Outreach to VA, Military Medical Locations  Match Skills to Real Vacancies/Needs  Plan for the Long Haul  Work with an HR Professional  Current DON Population of 30% Disabled Veterans: 13,744  2011 Newly Hired 30% Disabled Veterans: 1,879 2
  • 3. For Official Use Only How Does the HRSC Process Work? Outreach And Marketing  Traveling to Sites such as Camp LeJeune, Fort Drum, Quantico, Camp Pendleton, Brook Army Medical Center and various other sites to meet with the Wounded and let them know about Civilian Employment with the DON. HRSC Wounded Warrior Specialists aggressively seek to build relationships that will benefit the Navy such as: the Veteran Affairs OIF and OEF coordinators, contacts at Wounded Warrior Call Centers, Boswell Marine Base and many more. HRSC WW POC's have the flexibility to adapt and utilize a wide array of resources, and keep abreast of new programs as well as changing regulations and policy. Returning- “We’ll be back!”  Many of the Wounded have heard empty stories and promises about people helping them and/or are they are simply not ready to be discharged when an initial visit is made. The key to success is letting them know we will be back and to continually follow-up with them after the initial visit. Professionalism  Bringing Hiring Managers with the authority to hire and Human Resources professionals with extensive knowledge of federal hiring to answer any questions the wounded may have. During trips to Camp Lejeune Navy hiring managers attend and are able to interview the wounded warriors right at the barracks barracks. 3
  • 4. For Official Use Only How Does the HRSC Process Work? Resume Writing  HRSC- Experienced Human Resources Specialists can work one on one with the Wounded Warriors in creating an effective resume tailored towards obtaining work in the federal government or support existing resume writing services. Job Search  HRSC-Specialists work with the Wounded Warrior in searching for Department of Navy vacancies that would fit their overall interests on usajobs.gov. We speak with them about what they would like to do, demonstrate the power of the USAJobs Website, notify them of open vacancies looking to hire the Wounded, and refer them to hiring managers throughout the country country. Getting Started- “The Middleman”  HRSC-Specialists serve as the connect between the Wounded and the hiring manager. The p g process of g getting started in a j g job can be difficult and stressful. Once a job has been extended to the veteran we stay available to help fill out paperwork, answer questions, and provide guidance to the hiring manager on questions pertaining to any of the specific hiring authorities such as: VRA- Veterans Recruitment Appointment, 30% or More Disabled Veteran, VEOA- Veterans Employment Opportunities Act of 1998. p y pp 4
  • 5. For Official Use Only How Does the Manager Access the HRSC Effort?? Cartrip,  Customer  Have Resume/ Working  Jacksonville,  Darrell  oriented type  towards Assoc in  NC   work/ HR/  General Education Florida Wounded Warrior veterans  assistance. ‐ Is  Virginia Listing out of military out of ilita y Chauncey,  Looking to get  Have Resume/  Washington  Fares  into social work‐ Experience as a  DC Area EAS 1/2012 substance abuse   A list of Wounded Warrior names, counselor interests, skills, and locations is sent Corvette, Jeff Not Specified‐ Is  out of Military Have Resume/ Associate  in Business  Atlanta, GA Washington  to hundreds of Department of Navy Management, Marketing  Management Marketing DC Hiring Managers numerous times a & Merchandising Norfolk, VA McMissle,  Security/Law  Have Resume/ Purple  Rhode  year. You can be one of these hiring Finn Enforcement‐ Is  Heart/ Bachelors Degree  Island managers!! out of the  Criminal Justice Military  When a manager is interested in McQueen,  Security‐ EAS  Marine Mechanic/  Texas,  speaking with one of the Wounded Lightning 9/2011 Purple Heart Security  Purple Heart Security Specialist Oklahoma,  Oklahoma Louisiana,  Warriors on the list they contact the Japan HRSC and we help in connecting the Shiftwell,  Looking for  Have Resume/ Network  Florida two parties. Holly IT/Computer  Work‐ EAS‐ security specialist with  over 4 years of   The more outreach we do, the more Pending experience/Speaks Basic  Aa i Arabic wounded we get on the list, and the d d t th li t d th Topper,  US Marshall/  Have Resume/  North  more we get hired! Deckington Law  Leadership/ Security Carolina Enforcement‐ * This process will be augmented by Zen, Master  EAS 1/2012 Logistics, Admin,  Have Resume/ MP/  Washington  DORS (Defense Outplacement Referral Security‐ EAS‐ Combat Instructor DC System) soon to be online online. Pendingg g Virginia 5
  • 6. For Official Use Only How Does the Manager Access the HRSC Effort?? Building Relationships g p  Each HRSC has a specific Wounded Warrior point of contact that Navy hiring managers are able to reach out to at any time. The HRSC Representative provides education on the best ways to hire a Wounded Warrior, assists with jobs the manager would like filled, specific Wounded Warriors the Manager would like to interview, hiring authority specifics, reasonable accommodations, and more. HRSC WW specialists aggressively follow-up and speak with DON hiring managers in order to promote and enhance the Wounded Warrior Program.  HRSC efforts support ongoing local command efforts as well. Following up!  One of the most important aspects to the Wounded Warrior Program is following up. Managers following up with the HRSC staff on open p g g p p positions, HRSC staff following up g p with the Managers about status of referred applicants, and most importantly; following up with the Wounded Warriors themselves. 6
  • 7. For Official Use Only HRSC Wounded Warrior Points of Contact  HRSC-North East: Philadelphia, PA  L Larry Setting: 215-697-0435 S tti 215 697 0435  HRSC-East: Portsmouth, VA  Corey Young: 757-396-7601 757 396 7601  HRSC-South East: Gulfport, MS  Debra Manton: 228-813-1232  HRSC-North West: Silverdale, WA  Carol Blakley: 360-315-8208  HRSC-South West: San Diego, CA  Dennis Eley: 858-577-5617 7