An overview of Clear Path Employer Services, a Cambridge, Ontario based HR consulting firm that helps businesses to reduce the frequency, severity and unpredictability of human capital losses. www.clearpathemployer.com
3. What Companies Need
Companies need their employees to create, produce, repair or deliver
their product or service to their customers.
They therefore require the following from their Human Capital:
Attendance
Productive engagement/work
Efficient use of the company’s resources (including their time)
Application of their skills, competencies, and training
Work done in a safe manner
Not be involved in dangerous, inappropriate, or illegal activities
Effectively working towards your company’s financial and non-financial
objectives
Human Capital is a company’s greatest asset, particularly in
today’s “Knowledge Worker” economy. However…
4. Dealing with employees can be like
a game of “Snakes & Ladders”
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33 34 35 36 37 38 39 40
32 31 30 29 28 27 26 25
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1 2 3 4 5 6 7 8
5. Trends Complicating HCRM:
Health-related:
Increase in cumulative musculoskeletal injuries
Increase in alcohol and drug abuse
Obesity and related illness (heart disease, diabetes, high blood pressure)
Political:
Increase in awareness of perceived “entitlements” from employees, including knowledge of
legislation and Human Rights codes
More aggressive application of legislation by government and more punitive consequences for
companies
Increased likelihood of pursuing legal action for perceived wrongs
Attitude towards workplace:
“Old school” techniques not resonating with technologically savvy younger generation
More demand for work-life balance
Employees less likely to remain in any one position, or at any one company
Demographic changes:
Language and cultural barriers add new challenges
Aging population (brings loss of experienced personnel)
Economic:
Economic volatility brings more stress, more health claims
6. HCRM Approach
Never totally eliminate all HC END 63 62 61 60 59 58 57
losses
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Proactive management of risks
in key areas reduces frequency 48 47 46 45 44 43 42 41
and severity of human capital
losses 33 34 35 36 37 38 39 40
Fewer “snakes” (shorter tails!) 32 31 30 29 28 27 26 25
More “ladders”
17 18 19 20 21 22 23 24
Clear Path’s approach:
Identify areas of HC risk 16 15 14 13 12 11 10 9
Deploy strategies to mitigate
1 2 3 4 5 6 7 8
losses
Implement systems to manage
HC risks long-term
7. 12 Key Areas of Human Capital Risk for Employers
Excessive Loss of Poorly
Employee a Key Executed
Absence Employee Terminations
Employee Excessive Sub-par
Injury or Turnover Performance
Illness
Unsafe Poor Liability due to
Working Hiring Harassment or
Environment Choices Discrimination
Lack of Ineffective Fraud, Theft,
Skills Orientation or other Illegal
Development & Training Behaviour
8. Four Key Outcomes of Effective HCRM
Having Getting &
healthy, present keeping the
& engaged right people
employees on your team
Leveraging Having systems
the strengths to maintain
of your team positive working
for success environment
for all
9. Clear Path Employer Services
First Canadian company to focus exclusively on HCRM
Identify, Mitigate, and Manage human capital risks
Unlike traditional HR firms, HCRM specialists deploy risk control
techniques that save money by reducing
Reduce frequency & severity of human capital losses
Access to our team of HCRM specialists:
Four HR professionals with at least 10 years industry experience
Medical professionals (RN, OHN, D.C.) with Disability Management expertise
Paralegal professionals for Appeal Representation
Network of strategic partners with specialties in Health & Safety, Occupational
Health, and Business Alignment.
Particular specialty in effective WSIB Claims Management
Founded in 2003 by Anna Aceto-Guerin, CHRP
Cambridge head office with customers across the province
10. Who are Clear Path’s customers?
WSIB Claims Management:
Typically “blue collar” – manufacturing, trucking
Two scenarios:
1. Over 50-100 employees seeing increasing NEER costs, overwhelmed by volume
of claims, and/or frustrated by lack of specialized expertise
2. Small company facing complicated WSIB claim and unsure where to start
Human Capital Risk Management:
Any industry (“white collar,” “blue collar”)
Four scenarios:
1. Small company without HR staff
2. Any size company with HR Generalists who don’t have time and/or specialized
expertise to deal with a certain human capital loss exposure
3. Any size company in need of assistance from medical professionals
4. Any size company willing to outsource time-consuming projects such as policy
development