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What is “in-house” and is it right for me?
Will Ashton
Managing Director,
EMEA
19 June 2014
Advertising Automation Software
MARKETING MONEYBALL:
Why In-House Advertising
Changes Everything
Advertising Automation Software
The rise of marketing automation
The Internet has fundamentally changed how businesses reach consumers.
Marketing automation platforms have enabled businesses to bring everything
from outbound email marketing to inbound content marketing in-house.
Advertising Automation Software
Ad automation following marketing
Databases CRM
Marketing
Automation
Advertising
Automation
The normal pace at which businesses develop
and plot out learning and assignments will not
suffice. Speed, nimbleness, and imagination
are crucial.
Partha Iyengar
Vice President
Gartner
Advertising Automation Software
In-house: A growing trend
40.9%
Branding
59.1%
Direct
Response
58% 56% 52%
of marketers currently
utilize in-house teams, a
16% increase from 2008
of marketers have moved
established business from
an agency to in-house
of marketers are assigning
digital, social & mobile
functions in-house
Association of National Advertisers
September 2013
Advertising Automation Software
Programmatic on the rise
AdExchanger’s State of Programmatic Media Report
2014
Almost two-thirds of marketers plan to double their
programmatic ad spend over the next 12 months
2/3
One-fourth of marketers plan to spend at least 80%
of their budgets programmatically
1/4
Advertising Automation Software
Why are companies taking
advertising in-house?
Advertising Automation Software
Benefits of in-house advertising
Taking advertising in-house means freedom.
Freedom to react quickly to market shifts, spend more time on
strategy, and focus on the metrics that matter most.
Advertising Automation Software
In-house can bring large cost savings
A company spending £1,000,000 annually on digital advertising
can save £200,000 by taking their advertising in-house.
Through a 3rd Party Using Software In-House
Annual digital advertising budget £1,000,000 £1,000,000
Average managed services premium of
third party (30% of spend) £300,000 £0
Cost of in house performance marketer £0 £50,000
Annual software subscription (5%) £0 £50,000
Annual budget for actual ad placements £700,000 £900,000
Apple is driven not by a desire for more
efficiency, but one to keep intellectual property
within its walls and retain more ownership
over its creative work.
Ann-Christine Diaz
Advertising Age
September 2013
Advertising Automation Software
In-house gives you greater control
In-house advertisers benefit from having total control over how
their products are marketed.
Ad Creation Ad Testing Campaign Optimization Campaign Reporting
Marketing teams that control digital advertising in-house across
multiple channels benefit from cross-channel learnings and
performance gains.
Advertising Automation Software
Develop expertise in internal teams
Make the most of your in-house knowledge.
94%
The vast majority of CMOs (94%) plan to
accelerate the introduction of advanced
(predictive) analytics and mobile apps into
their business in the next 3-5 years.
IBM Global C-Suite Study
2013
Advertising Automation Software
Make changes on the fly
React quickly and autonomously.
of marketers cite faster
turnaround time as an
advantage of the in-house
approach
Association of National Advertisers
September 2013
71%
Advertising Automation Software
Avoid unnecessary downtime
If a marketer runs a planned promotion over the weekend and
inventory runs out, campaign adjustments must happen fast.
STOP
Stop the Campaign Reroute to Another Sale
Danger of outsourcing
It’s been very clear for quite some time that
agencies need to be much more agile and
faster to respond, and that’s what real-time
marketing has pushed us all toward.
Nancy Hill
President and CEO
4A’s
Advertising Automation Software
Know where your money is being spent
Keep your digital media budget in plain sight.
of advertisers believe that a tool that provides
transparency is ideal for better managing digital
media spend
AudienceScience
November 2013
40%
Advertising Automation Software
In house isn’t always the right solution
A channel should be established before it is
brought in house
Simpler, safer approaches may be better
executed by an agency
You need to be running enough volume to
justify hiring
Advertising Automation Software
How do I build my team?
Advertising Automation Software
Get the right team. And keep them.
All strong teams need a strong leader
Specialism is preferable to generalism
Skills must be kept current
Buy/build the right tools
Empower your team
Advertising Automation Software
Anatomy of an in-house marketer
In-house teams can consist of one or more skilled operators
focused on user acquisition and retention.
In-house marketers should be:
Highly numerate
Analytical, technical ad comfortable
with large data sets
Creative problem solvers
Strong communicators able to interact
with other internal teams
Advertising Automation Software
Conclusion
Advertising Automation Software
Launching far more
cost effective ad
campaigns
Unmatched in-house
knowledge of customers,
products, and market
environment
Benefits of in-house advertising
Marketers who leverage in-house ad automation software to
purchase media directly from publishers as opposed to through
agencies or ad networks can benefit from:
Ownership and
transparency of data
If you bring that team in-house, you have an
opportunity to share cross-channel findings, be
agile, to do more with programmatic. That’s an
amazing opportunity to take advantage of.
Kathy O’Dowd
Programmatic Buying
Netflix
Advertising Automation Software
We believe
in the in-house advertiser.

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Nanigans Keynote - DDM Alliance Summit Marketing on Facebook

  • 1. What is “in-house” and is it right for me? Will Ashton Managing Director, EMEA 19 June 2014
  • 2. Advertising Automation Software MARKETING MONEYBALL: Why In-House Advertising Changes Everything
  • 3. Advertising Automation Software The rise of marketing automation The Internet has fundamentally changed how businesses reach consumers. Marketing automation platforms have enabled businesses to bring everything from outbound email marketing to inbound content marketing in-house.
  • 4. Advertising Automation Software Ad automation following marketing Databases CRM Marketing Automation Advertising Automation
  • 5. The normal pace at which businesses develop and plot out learning and assignments will not suffice. Speed, nimbleness, and imagination are crucial. Partha Iyengar Vice President Gartner
  • 6. Advertising Automation Software In-house: A growing trend 40.9% Branding 59.1% Direct Response 58% 56% 52% of marketers currently utilize in-house teams, a 16% increase from 2008 of marketers have moved established business from an agency to in-house of marketers are assigning digital, social & mobile functions in-house Association of National Advertisers September 2013
  • 7. Advertising Automation Software Programmatic on the rise AdExchanger’s State of Programmatic Media Report 2014 Almost two-thirds of marketers plan to double their programmatic ad spend over the next 12 months 2/3 One-fourth of marketers plan to spend at least 80% of their budgets programmatically 1/4
  • 8. Advertising Automation Software Why are companies taking advertising in-house?
  • 9. Advertising Automation Software Benefits of in-house advertising Taking advertising in-house means freedom. Freedom to react quickly to market shifts, spend more time on strategy, and focus on the metrics that matter most.
  • 10. Advertising Automation Software In-house can bring large cost savings A company spending £1,000,000 annually on digital advertising can save £200,000 by taking their advertising in-house. Through a 3rd Party Using Software In-House Annual digital advertising budget £1,000,000 £1,000,000 Average managed services premium of third party (30% of spend) £300,000 £0 Cost of in house performance marketer £0 £50,000 Annual software subscription (5%) £0 £50,000 Annual budget for actual ad placements £700,000 £900,000
  • 11. Apple is driven not by a desire for more efficiency, but one to keep intellectual property within its walls and retain more ownership over its creative work. Ann-Christine Diaz Advertising Age September 2013
  • 12. Advertising Automation Software In-house gives you greater control In-house advertisers benefit from having total control over how their products are marketed. Ad Creation Ad Testing Campaign Optimization Campaign Reporting Marketing teams that control digital advertising in-house across multiple channels benefit from cross-channel learnings and performance gains.
  • 13. Advertising Automation Software Develop expertise in internal teams Make the most of your in-house knowledge. 94% The vast majority of CMOs (94%) plan to accelerate the introduction of advanced (predictive) analytics and mobile apps into their business in the next 3-5 years. IBM Global C-Suite Study 2013
  • 14. Advertising Automation Software Make changes on the fly React quickly and autonomously. of marketers cite faster turnaround time as an advantage of the in-house approach Association of National Advertisers September 2013 71%
  • 15. Advertising Automation Software Avoid unnecessary downtime If a marketer runs a planned promotion over the weekend and inventory runs out, campaign adjustments must happen fast. STOP Stop the Campaign Reroute to Another Sale Danger of outsourcing
  • 16. It’s been very clear for quite some time that agencies need to be much more agile and faster to respond, and that’s what real-time marketing has pushed us all toward. Nancy Hill President and CEO 4A’s
  • 17. Advertising Automation Software Know where your money is being spent Keep your digital media budget in plain sight. of advertisers believe that a tool that provides transparency is ideal for better managing digital media spend AudienceScience November 2013 40%
  • 18. Advertising Automation Software In house isn’t always the right solution A channel should be established before it is brought in house Simpler, safer approaches may be better executed by an agency You need to be running enough volume to justify hiring
  • 19. Advertising Automation Software How do I build my team?
  • 20. Advertising Automation Software Get the right team. And keep them. All strong teams need a strong leader Specialism is preferable to generalism Skills must be kept current Buy/build the right tools Empower your team
  • 21. Advertising Automation Software Anatomy of an in-house marketer In-house teams can consist of one or more skilled operators focused on user acquisition and retention. In-house marketers should be: Highly numerate Analytical, technical ad comfortable with large data sets Creative problem solvers Strong communicators able to interact with other internal teams
  • 23. Advertising Automation Software Launching far more cost effective ad campaigns Unmatched in-house knowledge of customers, products, and market environment Benefits of in-house advertising Marketers who leverage in-house ad automation software to purchase media directly from publishers as opposed to through agencies or ad networks can benefit from: Ownership and transparency of data
  • 24. If you bring that team in-house, you have an opportunity to share cross-channel findings, be agile, to do more with programmatic. That’s an amazing opportunity to take advantage of. Kathy O’Dowd Programmatic Buying Netflix
  • 25. Advertising Automation Software We believe in the in-house advertiser.

Notas do Editor

  1. Just as CRM and marketing automation have become core in-house competencies, so will ad automation. In-house technology platforms empower marketers to place individual customers at the center of their strategy, interacting with them at every stage of the buying journey.
  2. When in-house teams assume end-to-end responsibility, they gain real-time visibility into powerful customer insights. Feeding purchase behavior learnings from your mobile campaigns into desktop campaigns can bring new levels of relevancy. This would be impossible with desktop and mobile budgets siloed among different external agencies.
  3. No one understands a company’s customers, products, and industry better than the internal marketing team that lives and breathes these every day. In-house teams have the benefit of deep product and customer knowledge to run high-performing campaigns like no third party ever could. This represents an immense opportunity for in-house marketers to apply industry-specific insights.
  4. In-house advertisers are free to test and scale campaigns quickly, react to new market opportunities and pivot at will.
  5. The holidays are a crucial time for eCommerce companies. Large-scale ad campaigns require a lot of monitoring and adjustment to ensure that supply matches demand. Working with a third party agency or vendor: Slow response when you request to shut down the campaign Hours spent back-and-forth with another third party for new creative and landing pages
  6. Marketing teams working with third-party agencies or black box vendors rarely if ever have insight into true media cost data, let alone any depth of additional performance data. Best-in-class ad automation software will further offer transparency into the decisioning logic behind automated bidding algorithms. Sharable reports make communications between marketing, sales, and executive leaders both possible and simple.
  7. More complex, riskier experiments are likely best run in house