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Daniel Akoto
Tel: 07932 328961
danielakoto@aol.com
Personal Profile
A highly capable and energetic individual with great interpersonal skills. A proven ability
to quickly build a strong rapport with new prospects and existing stakeholders, combined
with a professional and enthusiastic attitude, at all times. Excellent communication skills,
with a flexible and ethical approach to working in a fast paced corporate environment.
Key Skills
• Plan-Do-Check Act
• Sales, Sales Management and Customer Service experience.
• Proven ability to engage with new and existing customers.
• Strong customer facing experience and good telephone manner.
• Excellent communication skills.
• Experienced in exceeding sales targets and goals.
Work History
Actor - 2002 to Present
• Acting credits include: Panorama, The Bill, Catherine Tate Show and Crimewatch.
 
Estates Security - 2010 to Present (to assist with Acting Career)
Tower 42 Estate
• Managing 3 floors of a separate building on the Tower 42 estate.
• Building and developing relationships with staff and customers.
• Providing solutions to corporate clients.
• Handling client enquiries to close.
Assistant Sales Manager - 2005 to 2010
Africana Spot
• Managing a boutique business outlet.
• Exceeding sales targets to ensure business profitability.
• Established new contracts improving monthly and yearly revenues.
• Responsible for managing all aspects of the store, ordering, deliveries and
scheduling.
• Researching the market and related products.
• Liaising with suppliers to check the progress of existing orders.
 
Retail Sales Assistant - 2004 to 2005
TK-MAXX
• Identifying and meeting customers’ needs and wants.
• Handling cash/ credit card transactions, ensuring accuracy of change and
transactions.
• Working within a large team, merchandising, maintaining store appearance,
delivering high quality customer service.
• Checking the quantities of goods on display and in stock;
• challenging any objections with a view to getting the customer to buy.
• recording sales and order information and sending copies to the sales office, or
entering figures into a computer system.
• Attending team meeting and sharing best practice with colleagues.
Executive Driver 2003 to 2004
Brunel, Blueback
• Transporting executive clients and ensuring they arrived on time for meetings,
flights and conferences.
• Building rapport with clients, ensuring repeat business.
• Maintaining professionalism, confidentiality and ensuring safety.
• Transporting Executive clients within Central London and the Home Counties.
• Remaining calm when faced with delays and difficulties.
 
Sales Manager - 1995 to 2003
Ebony Hair Salon and Wholesalers, Upton Park
• Supervising a team of 9 employees.
• Answering the telephone and dealing with enquiries.
• Maintaining and developing relationships with new and existing customers in
person and via telephone calls and emails;
• Gaining a clear understanding of customers' businesses and requirements.
 
Training and Accreditations
• CCNA - Cisco Systems
• City & Guilds 7261 in Information Technology
• Customer Service - National Vocational Qualification
• Apprenticeship: Customer Service - Level 3
• Functional skills: Maths and English - Level 2
• Technical Certificate: Customer Service - Level 2
 
Hobbies / Interests
I have an active interest in computer development, and am passionate about sales and
helping people and enjoy engaging and meeting with new with people and building
relationships.
As a trained actor, I am able to take those skills learned and can develop conversations
quickly, to engender trust and build business with integrity and passion.
 
Full UK Driving License, clean.
References - Available Upon Request

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Daniel Akoto

  • 1. Daniel Akoto Tel: 07932 328961 danielakoto@aol.com Personal Profile A highly capable and energetic individual with great interpersonal skills. A proven ability to quickly build a strong rapport with new prospects and existing stakeholders, combined with a professional and enthusiastic attitude, at all times. Excellent communication skills, with a flexible and ethical approach to working in a fast paced corporate environment. Key Skills • Plan-Do-Check Act • Sales, Sales Management and Customer Service experience. • Proven ability to engage with new and existing customers. • Strong customer facing experience and good telephone manner. • Excellent communication skills. • Experienced in exceeding sales targets and goals. Work History Actor - 2002 to Present • Acting credits include: Panorama, The Bill, Catherine Tate Show and Crimewatch.   Estates Security - 2010 to Present (to assist with Acting Career) Tower 42 Estate • Managing 3 floors of a separate building on the Tower 42 estate. • Building and developing relationships with staff and customers. • Providing solutions to corporate clients. • Handling client enquiries to close. Assistant Sales Manager - 2005 to 2010 Africana Spot • Managing a boutique business outlet. • Exceeding sales targets to ensure business profitability. • Established new contracts improving monthly and yearly revenues. • Responsible for managing all aspects of the store, ordering, deliveries and scheduling.
  • 2. • Researching the market and related products. • Liaising with suppliers to check the progress of existing orders.   Retail Sales Assistant - 2004 to 2005 TK-MAXX • Identifying and meeting customers’ needs and wants. • Handling cash/ credit card transactions, ensuring accuracy of change and transactions. • Working within a large team, merchandising, maintaining store appearance, delivering high quality customer service. • Checking the quantities of goods on display and in stock; • challenging any objections with a view to getting the customer to buy. • recording sales and order information and sending copies to the sales office, or entering figures into a computer system. • Attending team meeting and sharing best practice with colleagues. Executive Driver 2003 to 2004 Brunel, Blueback • Transporting executive clients and ensuring they arrived on time for meetings, flights and conferences. • Building rapport with clients, ensuring repeat business. • Maintaining professionalism, confidentiality and ensuring safety. • Transporting Executive clients within Central London and the Home Counties. • Remaining calm when faced with delays and difficulties.   Sales Manager - 1995 to 2003 Ebony Hair Salon and Wholesalers, Upton Park • Supervising a team of 9 employees. • Answering the telephone and dealing with enquiries. • Maintaining and developing relationships with new and existing customers in person and via telephone calls and emails; • Gaining a clear understanding of customers' businesses and requirements.   Training and Accreditations
  • 3. • CCNA - Cisco Systems • City & Guilds 7261 in Information Technology • Customer Service - National Vocational Qualification • Apprenticeship: Customer Service - Level 3 • Functional skills: Maths and English - Level 2 • Technical Certificate: Customer Service - Level 2   Hobbies / Interests I have an active interest in computer development, and am passionate about sales and helping people and enjoy engaging and meeting with new with people and building relationships. As a trained actor, I am able to take those skills learned and can develop conversations quickly, to engender trust and build business with integrity and passion.   Full UK Driving License, clean. References - Available Upon Request