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Business analytical craft in the context of
Salesforce implementation
by Jan Zámostný
#CD22
Developer
Analyst
Architect
Team Lead
Project Manager
Manager
…
Software Engineering Director
@ Enehano Solutions
#CD22
One True BA?
BA and BA only?
BA as a consultant, architect, admin…
… BA or just „a Salesforce guy“?
#CD22
What is BA?
Understand
business
needs
Find business
solutions
Prepare
architecture
Develop Test Deploy
Wish
#CD22
What is BA in context of Salesforce projects?
… and show
case studies
… and drive
expectations
… so that it
fits SF
well…
Wish
Understand
business
needs
Find business
solutions
Prepare
architecture
Develop Test Deploy
#CD22
BA & Architecture – friends or enemies?
#CD22
BA & Architecture – friends or enemies?
#CD22
We already now know that BA must be also at least amateur architect
… but what about consultant, admin, dev, tester?
Presale & BA & delivery & …
Banking
Insurance
Health
…
BABOK
UML
…
GIT
Metadata
Administration
…
Testing
CI/CD
…
#CD22
BA artifacts and mode of work
#CD22
BA tools
modelling
structured description
charts
prototyping
#CD22
● Use common sense
● Tailor BA set-up to specific context
● Do the least neccessary
● Be part of a delivery team
… see you at our Enehano Solutions stand
Summary
Thank you! #CD22

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Business analytical craft in context of Salesforce implementation, Jan Zámostný

Notas do Editor

  1. Říct, že kluk pro všechno Slyšeli jste – one man project? To jsem já
  2. Spíše sada otázek, než agenda
  3. Zdůraznit na začátku poslouchání, neskákat do řešení, ale citlivě Zdůraznit iniciální fáze – definice business potřeb atechnicky, rigidní přístup, poznat, popsat, analyzovat, hledat architekturu řešení… BA jako support při testování
  4. Od začátku musí BA posunovat klienta jen v kontextu toho, co SF umí, důraz na řízení očekávání SF není JAVA Hiring podtext – v Ene propojujeme bizz vertikální znalost a znalost SF, tj. naroubujeme SF tím správným způsobem Maximálně využíváme to, co SF nabízí, musíme zákazníka poslouchat, musíme umět poradit tak, aby se potkalo přání a možnosti SF
  5. We tend to see SF implementation like this…
  6. But reality is more often like this… Ano, vytrženo z kontextu, ale integrace jsou alfa-omega usazení SF do architektury zákazníka Musíme chápat enterprise architekturu zákazníka Naše zahleděnost do SF světa vs SF je jen 1 ze 100 systémů zákazníka Schopnost bavit se na témata togaf capabilities Změnit název slide, není to jen o integracích Řízení očekávání BA must know what SF offers vs what client can do Incl non-fcional areas (SF limits) Ano, vytrženo z kontextu, ale integrace jsou alfa-omega usazení SF do architektury zákazníka Musíme chápat enterprise architekturu zákazníka Naše zahleděnost do SF světa vs SF je jen 1 ze 100 systémů zákazníka Schopnost bavit se na témata togaf capabilities Jaké procesy/části procesů v SF a jaké v jiných systémech
  7. Čím méně předávek, tím efektivnější dodávka … univerzalita lidí Jak je vytvářet Říct jak v Enehano Budujeme – jak? BA chceme mít jako konzultanta, vnímání potřeb, ale taky blízko v dev (git, metadata, flows)
  8. Chci říct: Musí se dělat super detailní blbuvzdorná BA doc? Předatelná na architekta, který jí dál rozloží na Dev tasky atd.? Efektivní? Chce to zákazník? Chtějí to ještě dnes vůbec? Vs BA je univerzál a napíše si zadání jen do takové míry, jak je třeba, a pak to rovnou udělá? BA je člen agilního týmu, který sedí spolu a místo psaní se mluví? Rigidní BA dokumentace BRQ BA epics/stories Tech epics/stories Or BA jako role v agilním týmu Každý BA trochu dělá Záleží na velikosti, kontextu projektu
  9. Detailed modeling? EA? Just fragments of models? Lucid, Visio..? BA through UI – Avoni creator Podle velikosti projektů… podle očekávání zákazníka UI důležité pro pochopení zákazníka, porototypy v Avoni