A quick overview of the mobile efforts for the Palms and Starwood brands

1. Our mobile efforts ranking for
Palms Casino Resort
Starwood
(& Accor Group)
Emilie Alba - Cristèle Juppet - Camille Squillari

2. Quality
Basic Innovative

3. Why PALMS?
- Mobile offers for exclusive rewards
- Mobile booking engine
- Mobile booking engine for restaurants, bars and lounge around
- GPS maps of the casino, hotel, surroundings area
- In-App search capacity (with keywords)
- Pass-key protected content to exclusive users
- Order room service from anywhere
- Offline mode
- Social media connected
Why SHERATON?
-Hotel booking engine
- SPG account and program information, with latest SPG offers and promotions
-Access to social networking channels and check-ins
-Hotel information related to your travel plans
-Information about the other hotels of the brands
-Around-the-clock assistance from the SPG support team, including FaceTime
-In-language addresses for when you’re travelling abroad