Personal Information
Organização/Local de trabalho
Dallas/Fort Worth Area United States
Cargo
Voice User Experience Designer at Versay
Setor
Design
Sobre
I am currently serving as the president of the Association for Voice Interaction Design, and I am continually engaged in supporting the professional community and learning from other practitioners and academics.
I enjoy doing research and usability tests, doing designs, and using business and design intelligence to lead teams towards making good design decisions.
How well do you communicate with your customers on the phone or over the web? Good user research can tell you what's really going on. User centered design can help you improve the interactions you have. Both will make your life easier and save you money. Check out my presentations on SlideShare and don't hesitate to contact...
Marcadores
vui
speechtek
voice recogntion
cui
avixd
ivr
design
vui design
voice user interface
conversational user interface
natural language
cx
ux
teams
leadership
speech
bigdesign
chatbots
visual ivr
bots
complexity
design thinking
simplicity
motivation
working from home
lifehacking
productivity
organization
creativity
call center
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