Our Company History
u CAW Digital Management & ISO Solutions started trading in 2013 as a division of CAW
Consultancy Business Solutions
u Craig Willetts (Founder & CEO) identified that although Businesses wanted to gain ISO
Standards they didn't want to increase their workload, this led Craig to develop the first
ever Paperless Management System with integrated ISO Standards, allowing companies to
gain certification and actually reduce their administration requirements.
u We designed and built over 100 systems for companies both in the UK and overseas in our
first year, and pride ourselves on our 99.6% customer satisfaction rating (since 2013).
u Since 2013 a lot has changed - CAW Digital now provide a range of Software Systems,
Custom Built Apps and Paperless Solutions to over 30 Countries Worldwide.
u We have a unique process which is only
achievable due to our Unique Business.
u Our IT Developers and App Builders work
closely with experienced ISO & Business
Consultants which allows us to develop
the most effective Business Systems, we
are also the only company to offer
integrated Paperless ISO Systems
u Whatever your business needs or we can
build you a bespoke paperless solution
to meet all your needs, we also provide
six months full consultancy and
unlimited changes to ensure that your
system is perfect
Staff Portal or Staff App
Why invest in a Staff Portal or Staff App?
u If you’re looking for an effective way to engage your employees, boost morale
and maintain a positive atmosphere within your business, CAW Digital's
Bespoke Staff Systems fit this criteria and can be customised for use by any
organisation within any industry.
u We can develop a bespoke platform where staff can interact with each other,
employees can make suggestions to senior management to improve the
business and to offer information for employees on any company news or staff
benefits, Here are just some of the great reasons to invest in a Staff System,
our systems are designed and build completely to suit your needs and come
with no running costs or subscriptions,
KEEPING STAFF MOTIVATED
u Providing your staff with a platform that will keep them motivated is a great
way of ensuring their work ethic is high and most importantly that your work
force is happy. Provide your teams with clear goals and positive incentives to
work towards, benefits your organisation as well as the individuals. Using a
Staff Portal system to do this is a great way of sharing information with
everyone at once.
u The Staff Portal gives users the ability to add ideas and suggest improvements
for their team and the business. Others then get the ability to comment on
this, like / dislike the idea. Triggers can be set to alert management when the
idea has reached so much interest so you can see this is worth investigating
further and people have done plenty of research on.
SHARE NEWS AND IMPORTANT
u You can use the platform to update staff on the latest company news and
share any important information and documents with them straight away. The
homepage can be customised to show exactly what you want it to and is an
easy way for staff to look at different sections through the dashboard feature.
You can even set the portal as the homepage of your internet service, so
every time your staff open a new window, they are reminded to log in and
KEEP STAFF HAPPY AND PRODUCTIVE
u Add key elements that a modern workforce would expect under a single,
company-wide, interactive solution. Offering rewards and benefits to your
staff on a regular basis will give them an incentive to work hard and enjoy
coming into the office. Some companies offer healthcare or life insurance,
whereas others offer discounts at stores in the area or for services like Sky or
u Even rewarding staff with team building exercises, staff parties and bonuses
gives them the incentive to enjoy the work they’re doing. If your workforce
isn’t happy, then you have a big problem on your hands
MAINTAIN A STRONG TEAM ETHIC
u Giving your staff a platform to interact with each other and build
relationships. Good relationships between team members is a great way of
making sure that work is completed to a high standard. Within the staff
portal, you can set up a forum and encourage your workforce to ask questions
and share valuable feedback on their roles within the organisation. Not only
does it allow people to learn more about each other and about other roles
within the business, but it also gives staff the motivation to work hard and
u You can even add a ‘buy and sell’ section to the portal, allowing your
workforce to advertise items that they’re selling without having to pay fees
to list items on eBay or meet up with people they don’t know to drop things
u The staff portal can be accessed anywhere, whether it be a work computer at
lunch, or a smartphone on the way home. This allows staff members to stay in
the loop at all times, at work or at home, and is mobile compatible so can
even be used on the go. If staff come up with a new idea that they think
would be great for the company, they can add it to the forum even if they’re
at home making tea or on their commute into the office
CRM Systems or Customer App
Why Invest in a CRM Systems or Customer App?
u The information that you can get from your database is an important
resource. Getting real-time information at the touch of a button can help you
make the right management decisions for your business. Can you get that
data out of your current CRM system?
u CAW Digital are quality providers of database software solutions which
support the management and administration of your business. We can create
a customised CRM solution or designed to your specific requirements,
perfectly suiting your working style, type of business and industry sector and
all integrated into a bespoke application that can be used on any devise
including, Mobile phones, tablets, laptops, desktops and Apple devises
Our customers have discovered that with
an CAW Digital bespoke CRM system they
u 1. Avoid the cost and hassle of installing software on every computer.
u 2. Save time and money and increase responsiveness.
u 3. Support future business expansion.
u 4. Enjoy peace of mind with secure, centralised technology.
u 5. Forget about time consuming IT licensing problems
Key Benefits of a Customised CRM
u The bespoke systems we design and build are intuitive and easy for your employees to use.
u The interface is simple as it only includes functions and features that are relevant to your business. This
cuts learning time, saving you time and money and ensuring a better level of staff engagement.
u It can grow as your business grows. New functions, capabilities, features or reports can be added cost
effectively. With a customised business software solution, you’re in control and won’t need to purchase a
whole new system whenever you need to make changes.
u It’s flexible. With a custom CRM application there’s no need to purchase separate licences for numbers of
users. Centralised software makes it easy to add new users and computers.
u It’s robust and secure, allowing you to access your business data 24/7 from any web-connected PC, tablet,
laptop or smartphone. You can control who can access different sections of your system, setting your own
authority/permission access controls. Powerful inbuilt security protects against unauthorised access to the
u It increases efficiency, saving you time and money. Having multiple versions of spreadsheets or shuffling
around piles of paperwork is not only time-consuming but also leaves your business vulnerable to errors that
are not easily spotted until it’s too late. A custom solution helps streamline your business processes so that
you can get more done in less time and with greater accuracy.
u It gives you greater visibility of your business. With a custom CRM system from CAW Digital you can enjoy a
real-time management overview of business performance and produce tailored reports at the touch of a
button. Our custom-designed applications also feature built-in auditing and time recording makes it easy
Business App with GPS Tracking
Why invest in a Business App with GPS Tracking?
With our systems constantly evolving, it ensures that your business keeps up to date. Bespoke software
can provide unique benefits to businesses, catering for your precise vision and requirements, helping you
to expand and improve. Here are our 7 key benefits of bespoke software:
1 – Scalability
u As your business evolves, it is important that your software also adapts and allows you to grow.
Without this, the scalability of your business will be affected, leaving you with the need to find
alternative options. Bespoke software will evolve and can change as your requirements change.
2 – Innovation
u When it comes to facing challenges in your business, you need your software to be an aid to solving
them quickly and without hassle. With bespoke software you can ensure that your needs are taken
care of, allowing you to problem-solve effectively. Innovating software will keep you ahead of the
curve and one step in front of your competitors.
3 – Efficiency
u Your software, not only your business, should consistently be improving. It should grow to meet your
demands, and change as your requirements vary, giving you flexibility that is reliable. Bespoke
support alongside software means that your developer knows your system inside out and will make it
as user-friendly as possible. This will improve the efficiency of your systems and affect the bottom
4 – Communication
u Bespoke software is tailored to your business’ exact needs it is therefore able to deliver
information in a simple and effective way. This will help you to achieve your business
outcomes more efficiently, with a strategic and targeted approach to your business tasks.
Unified communications can be built into your software to aid collaborative working through
instant messaging for example.
5 – Transparency
u Bespoke software allows your team to see the complete picture of what you are trying to
achieve and how to achieve it. It simplifies your business processes, ensuring that everyone is
on the same page, and knows exactly what they are doing. This ensures your management
have detailed insight and enables you to improve your product support and delivery.
6 – Security
u Software designed especially for your business means that you can mitigate against security
risks, and data can be restored if something goes wrong. This gives you peace of mind
knowing that your data is safe and secure.
7 – Knowledge
u Giving responsibility to software providers to give you the best software for your needs, you
can be assured that your company is in good hands and you are getting the best advice and
software to meet your business’ requirements
Paperless Management System
Why invest in a Paperless Management System?
u There are plenty of reasons why it's a good idea to go paperless in the office, for example it reduces admin time by up to 60% which means
our systems pay for themselves in the first month or two of use.
1. Get Access Anytime, Anywhere
u Getting and using information within seconds—not days—is the norm in today’s global and mobile world.
u With electronic documents and workflow automation tools, you can create and route documents and data that can reach the right people,
right away, without manual intervention.
2. Find Information Faster
u It’s estimated that employees spend one-third of their time looking for paper documents.
u Electronic Documents are easier to file and find because they can be indexed using keys like date, document type or other user-defines
criteria. You can even use full-text searching, making it simple and quick to find important business documents.
3. Automate Your Manual Processes
u Process automation is the intelligent management and routing of information through a business process or workflow.
u With Process Management automation, you can build business rules to route, distribute and store electronic documents, reports and other
data. You can also collaborate with colleagues or customers by sharing documents digitally so they can be reviewed, edited and saved.
u 4. Capture Data Automatically (Instead of Re-Keying)
u Using web based form technology to collect and exchange information not only speeds up the process, but improves data quality.
u Digitally captured data is more reliable and means access to better information, faster turnaround, and lower costs because pre-printed
forms and mailing expenses can be eliminated. In addition, inbound data can be integrated with back-end applications, and custom forms or
documents can be generated from applications automatically, eliminating manual processing.
5. Speed Up Approval Processes
u Companies utilise Electronic Signature or real-time sign documents to speed up approval processes for external and internal documents. Electronic
documents can be signed digitally and routed for the next step quickly, reliably and securely. This can speed up purchase requests, loan approvals, expense
reports, contracts and much more
6. Bring Documents Together.
u If you’re in a business where various documents have to be assembled, routed and distributed, going paperless is a huge boost to productivity and speed. By
using document assembly documents, you can automatically pull together a single custom document from multiple other documents, which might come
from different sources and be in different formats, and save, route or distribute it to customers or vendors.
7. Customise Documents to Meet Your Needs
u Customers want business documents to meet their unique needs.
u Electronic document management systems and e-forms solutions allow you to create personalized electronic or paper-based forms and reports to fit
customer formats or unique business processes. You can also set up your files to be split, formatted, distributed, and archived automatically.
8. Prove Compliance
u These days, regulations require an increase in compliance, also standards like ISO require the business to create a sound evidence trail, which our systems
do automatically, Paper-based systems make tracking and managing data more difficult and expensive than electronic-based systems. Electronic document
management systems can provide an audit trail of when documents are received or sent. Built-in security prevents unauthorised access, maintaining data
9. Save the Environment
u With global warming and excessive CO2 polluting the environment, the world has begun to see the value in going “green” and reducing our carbon
footprint. Going Paperless by utilising electronic document management systems and related technology helps cut down on deforestation and pollution,
leaving more trees to do the dirty work of absorbing carbon dioxide, and slowing down global climate change.
10. Make Customers Happy
u Many customers prefer self-service over calling you and waiting on hold.
u You can securely provide key information to customers electronically, enabling them to inquire on their own when convenient. In fact, providing electronic
access to all relevant data not only gives customers more accurate and complete information, it makes them happier and more loyal customers.
Paperless ISO System
Why Invest in a Paperless ISO System?
u On average our paperless management system reduce our client’s admin time by
around 60%-75%, we are also the only company to offer a system with no running
costs, no subscriptions and no memberships, once we have built your system its
free for life, our systems also back all data for 10 years to ensure you never lose
critical data again, and due to the unique experience of the developers who are
also time served ISO consultants we are able to integrate in any ISO standard you
require which allows your system to be designed to meet the required criteria and
standard just by using the system, no other company in the world offer this
service (information based on search conducted 17th Sept 2017)
u We build all our paperless systems and mobile apps in house, this means we have
full control every step of the way, this also means we can tailor the system to
ensure it fits your company and your goals perfectly.
Here are just some features we can add to the
Your Company Paperless Management System that
we feel would benefit Your Company
u All Benefit of a Paperless System with Staff GPS Tracking
u Reduce paperwork into easier to use functions for real time reporting
u All staff can upload evidence, documents and photos instantly
u Monitor processes and operations
u Track logistics and orders
u Provide staff training and interactive resources and promotions
u Increase sales and brand awareness
u Data Capture with Self-analysing facility to improve service provision
u Instant Business Solution for any issue & ISO Compliance without need for extensive training
u Meet Lone Worker Regulations
Migrating your current system to
u Businesses don't realise that the time spent looking for documents costs them dearly and is detrimental to their business (31%
of respondents said that if they weren't looking for documents, they would be spending time on business development). There
are many benefits to a paperless office, some of which you might not even have thought about.
Here are the top 10 reasons to go paperless:
u With a digital document management system in place, all documents that come into your office can immediately be scanned
and electronically stored, making it easy to send them electronically to everyone who needs it.
Automatic audit trail
u Increasingly, businesses need to adhere to strict guidelines on compliance and need to store records for many years. With a
digital document management system, there are no limits to the amount of documents you can store, and every document will
have a unique number –automatically generating an audit trail. This also gives the ability to make changes to documents and
still keep the original, helping with compliance and audit guidelines.
u It is no longer necessary to waste time looking for documents. Document searches can be done quickly and gives results in
seconds. All the documents are stored in the same organised manner, and are easy to retrieve.
u With a digital document management system, you can simplify many business processes. Users can action or authorise tasks and transfer
data with the touch of a button. Ordering goods and authorising invoices, are just two of the best examples of daily tasks that become more
efficient when done digitally.
u A Paperless management System lets you create security settings and give all authorised users the ability to view the same document. This
makes it easy when more than one user needs access to a single document, or in cases when the company is on multiple sites.
u With time saved, executives can spend their time more productively, on developing the business. According to the YouGov survey, 30% of
business managers and directors would spend the time they save on business development.
Other Great Reasons
u A paperless management system stores the documents on secure servers. This means that only authorised users are able to retrieve the
documents, making it more secure than paper, which could fall in the wrong hands.
u Better customer service
u A paperless management system allows you to access all customer data, retrieving information such as customer orders and documents,
allowing your business to proactively provide customer service, and respond to enquiries faster.
u Email efficiency
u A paperless management system that communicates with your server-based email system will allow you to save emails into the system just
like any other document, making it easy for you to search your email history.
u Return on investment
u Businesses do not need to spend a lot of capital in order to have a digital document management system. There are cost effective choices
that will allow you to see a return on investment in as little as 6 months.
u According to a survey by YouGov, the UK’s small and medium-sized enterprises waste more than £42.2 million per day in revenues looking
for documents, something that could easily be remedied by creating a ‘paperless office’. Despite this, 65% of UK SMEs have still not taken