WWW.VERTICAL.COM
Vertical Wave IP 500™
GET CONNECTED: VoIP MADE SIMPLE
The Vertical® SBX IP™ converged telephony system

EFFECTIVELY COMMUNICATE. DRIVE COLLABORATION.
More than a phone system, the Vertical® SBX IP™ can improve operations, intra-company communications, and processes. And when you collaborate, you connect your company to its most important asset, confidence. That drives the bottom line.
ENJOY THE BENEFITS OF VOIP NOW, OR EVOLVE
AT YOUR OWN PACE.
With the Vertical SBX IP, you get support for traditional endpoints, IP endpoints, and SIP
trunking in a single system. Which means you can deploy VoIP immediately or migrate at your own pace. Plus, the system can accommodate up to 48 users and multiple sites, so you enjoy
pay-as-you-grow scalability. Leverage your investment by delivering voice and data over a single IP circuit. Or deploy telecommuter options without the expense of moving to an all- VoIP system. SBX IP can take advantage of T1 or PRI trunks to provide cost savings and functionality traditional analog trunks don’t offer. All of which is ideal for a growing business,
because who knows where tomorrow will take you.
“Our ability to satisfy customer needs quickly is how we build loyalty and grow our business. When one office is experiencing high call volumes or when we need backup assistance at another office, we simply program the SBX IP to roll calls over. It all boils down to flexibility to meet business needs and the SBX IP delivers.”
Arthur Martinez, President, Martinez & Associates Inc.

“The architecture of the SBX IP system is built on sound principals - it’s easy to maintain and install. And the versatility of SBX IP was well thought out. You have the option to have a basic out-of-the-box system or you can set it up to look like a large enterprise system.”
Sam Coleman, President, Genesis Technologies CCG
GET UP AND RUNNING FAST—AND STAY THAT WAY.
The Vertical SBX IP integrates easily with existing networks, supporting a variety of phone types including digital, analog, IP phones, softphones, and Wi-Fi phones for mobile users. Our pre-configured database templates make installation a breeze.
Add users or change settings simply by using PC software. It’s a flexible system that can be administered through digital phone, modem or LAN—even via remote connection. It’s easy to use, too. You empower employees to use its range of phone and voice mail features thanks to an easy navigation pad and LCD feature menus. Ultimately, the SBX IP lets you focus on running your business, not your telecom system.
Edge 8000 12-button phone
IMPROVE CUSTOMER SERVICE THROUGH ENTERPRISE-CLASS COMMUNICATIONS.
The Vertical SBX IP lets you respond quickly to customers, vendors and partners, giving your organization the flexibility it needs to compete in an increasingly competitive marketplace. It’s ideal for small companies—or small companies that want to be big.
n Integrated voice mail/auto attendant for professional greetings
n Robust voice mail functionality that allow a user to be notified of a voice mail via email
n Mobile extensions and linked stations
n Uniform call distribution, including call center functionality, agent wrap up, and supervisor functions
n With the ezPhone application, CTI integration with Microsoft® Outlook® is available
n Multi-party conferencing for up to nine conference rooms
n Multiple tenant groups allow you to partition groups by department
n VoIP (SIP) trunking reduces expenses and provides flexibility
n Robust call routing capability enables live answer, auto attendant, or backup auto attendant coverage patterns.
The Vertical SBX IP was developed in partnership with LG-Ericsson. With thousands of systems sold worldwide, this communications system has a proven track record. Now it’s able to deliver enterprise class capabilities at a price small businesses can afford. The SBX IP is a solution you can rely on call after call—day after day.
Use the system already used by thousands of businesses around the world.

WORK SMARTER. WORK FASTER.
More than a phone system, the Vertical
SBX IP can improve operations, intra- company communications, and processes. When you communicate more intelligently, you impact your bottom line.
n One-touch call recording for more accurate customer orders, compliance & training
n Roaming mobility with either a DECT cordless telephone option or Nomad IP™ wireless telephone
n Nomad SP™ soft phone capability lets mobile workers use a PC as a full-featured company phone
n Hot desking allows a digital phone to be a shared resource
n EzPhone™ desktop call manager lets users power dial, manage conference calls, and simply double-click to call a contact
n Detailed reporting integrates with accounting and other management applications
n One touch feature button access for easy and intuitive feature operation. SBX IP provides softkeys with intuitive navigation via the LCD of a telephone
© 2012 Vertical Communications, Inc. All rights reserved. Vertical Communications and the Vertical Communications logo and combinations thereof, SBX IP are registered trademarks of Vertical Communications, Inc. All other brand and product names are used for identification only and are the property of their respective holders.
Part No. 00102-0708-REV0112
For more information on Vertical products and solutions call 1-877-VERTICAL (1-877-837-8422) or visit us at www.vertical.com.
n Mobile extension feature allows incoming calls (on T1/PRI or SIP trunks) to ring your cell phone when you are out of the office
ABOUT VERTICAL
Vertical Communications, Inc. is a unified communications (UC) and IP telephony solutions provider for business-to-business communications. Vertical’s business communications systems provide the enterprise-class functionality necessary to deliver seamless connectivity, collaboration and mobility through smart, powerful telephony and voice applications that are simple to deploy and use while substantially reducing operating costs. With more than 200,000 customers across all industries, Vertical solutions are distributed through a network of more than 3,000 authorized dealers throughout North America and in Europe. For more information, visit www.vertical.com.
Corporate Headquarters
3940 Freedom Circle
Santa Clara, CA 95054
USA
Phone: (408) 404-1600
FAX: (408) 969-9601
Customer & Technical Support
4717 East Hilton Avenue,
Suite 400
Phoenix, AZ 85034
USA
Phone: (480) 374-8900
FAX: (480) 374-8852
Charlottesville
1180 Seminole Trail, Suite 150 Charlottesville, VA 22901
USA
Phone: 1-877-VERTICAL
(1-877-837-8422)
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Europe
Vertical Communications GmbH
EMEA Sales
Domagkstrasse 7
85551 Kirchheim, Germany
Phone: +49 89 90779460
Fax: +49 89 90779488
“We recently replaced our Avaya legacy system with SBX IP, the installation and cutover was painless and easy. We are extremely pleased with our investment, the SBX IP turned out to have far more features for the money than other systems we reviewed.”
Ken Hemry, Hemry, Hemry, & McDonial Law Firm