7. PAYSTREAMADVISORS
Research and Advisory Services for Financial Operations:
- eProcurement
- AP Automation
- P2P Peer Benchmarking
- Electronic Payments
- T&E Expense Management
- eBilling & Receivables Management
- PayStream INNOVATE Purchase to Pay Summit
www.paystreamadvisors.com
8. 7
Session Overview
• State of Procurement
• Integrating Procurement and AP
• Metrics to Drive Performance
• Secrets of successful procurement
management
7
9. 8
PayStream’s eProcurement Survey
• PayStream’s Q1 2013 Electronic Procurement survey of over
150 account payable and procurement professionals at U.S.
based enterprises revealed strong opportunity
Key Insights:
• Procurement professionals are actively exploring electronic
Invoice solutions with the goals:
• Reduced processing costs, increased spend visibility
• Increased spend policy compliance and lower prices
• improved vendor satisfaction
• Reduction in exceptions and discrepancies
11. 10
State of Procurement Automation
Q: What Procurement
Automation tools do you
currently use at your
organization?
12. 11
What’s Holding You Back?
Q: Why haven’t you adopted
eProcurement or Procurement
Automation solutions at your
organization?
13. 12
Pain Points in Procurement
Q: How much pain is
experienced within your
organization due to each of
these Procurement areas?
(1 is no pain, 5 is high pain)
14. 13
What are the benefits?
Top goals electronic
invoicing 21% and
electronic payments
22%
Q: What benefits have you
gained/expect to gain from your
procurement automation?
15. 14
Henry To Put In Matching Chart
Electronic Invoice Success
Q: What percentage of your
suppliers submit electronic
invoices?
17. 16
Top P2P Performance Drivers
Metric Laggards
Average processing time from
invoice receipt to approval
45 days
Average processing costs
(combination of paper and
electronic)
$15.00
Percentage of self-managed
transactions
10%
Percentage of orders with a
discrepancy or defect
25%
Percentage of Touch-less
Transactions
18%
Mainstream Innovators
23 days 5 days
$6.70 $2.36
20% 60%
16% 4%
40% 75%
18. 17 17
Stage 1
Stage 2
Stage 3
Stage 4
- P2P Leadership
has defined P2P
Vision
- Well defined &
Controlled Process
-Centralized
Procurement &
Payables
- Defect rates <7%
- Shared Goals &
Metrics
- Automated
Purchases & -
Online Catalogs
> 50% Touchless
Transactions
- Authoring shifted
to departments
- Automated
ordering/fulfillmen
t
- 70% electronic
transactions
- Defect rates <4%
- Highly automated
environment
- >50% of
transactions self-
managed
- Local control for
most services
- Defect rates <2%
- >75% Touchless
PayStream P2P Maturity Stages
- Order Cycle
Times Avg. less
than 2 days
- Defect rates <5%
PayStream Purchase to Pay Maturity Assessment
Metrics
Touchless
Collaborative
Vision Driven
19. 18
Lessons from the Innovators
1. Well-defined goals & vision
a. Leadership and senior management buy-in
b. Cross-functional alignment and support
c. Clear understanding of the value proposition
2. Technology to Support eProcurement and Purchase-to-Pay Strategy
a. Concise objectives of how technology drives achievement of goals
b. Multi-year automation roadmap
c. Performance Drivers to measure progress
3. Integrated Purchasing Policies
a. Policies are dynamic and relevant
b. eProcurement System supports policy communications, alerts and enforcement
4. Development of Strategic Supplier Relationships
a. Foster long-term relationships with increased visibility to company needs and goals
b. Spend is tracked and consolidated
c. Suppliers are treated as a strategic partner and resource
20. 19
Define your project
• Develop measurements
– Compare to others (Peer comparison is best)
• Idea statements
– State the problem
– State the objectives & the effect of the project
• Outline your long term goals
– Delineate steps between current & future state
– What kinds of steps make sense?
• Economically
• In terms of your work process
• Start by measuring a few items that create a stimulus for
change
21. 20
Quick Tips To Keep Up to Date
• Take advantage of free resources like:
– Technology Insight Reports PayStream Research Vault
– PayStream tools such as the Cost Per Invoice Calculator
• Get involved! PayStream’s 2013 INNOVATE Purchase to Pay
Conference is September 16 – 18th, 2013 in Charlotte, NC.
– Bonus offer: use the code WEB13 for $50 discount
We are by far the most active Saas Platform on the planet in the area of spend optimization. We have 300+ customers operating in over 40 countries, using the platform in over 17 languages and 150 currencies… well over 650,000 suppliers today, 150,000 daily active users, 1/2 million daily transactions and unprecedented uptime. If you become a customer of Coupa you are joining a subscription platform where you can can get to leverage all customers in the system
We have over 300 customers in over 40 countries across the world. Here’s a smallsampling of customers are saving millions every day. They range from medium size to extremely large. From niche players to household names. The bottom line is they selected Coupa and it works. Pandora is here today to talk about it. What makes them all the same is customer success. We at Coupa are not interested in customer satisfaction. We are interested in customer success.
Coupa is the only solution on the market to capture the three types of spend and because of that we are now able to get our arms around literally tens of billions of dollars in spend for our customers. Procurement, Expense Management, and Invoicing are the core of the Coupa Platform[CLICK] We surround that transactional core with powerful modules that increase your compliance, efficiency, and visibility. With them you can monitor your spending in real time with rich analytics and reports.Again we are the only application suite that is build on a single code base. So when you engage with Coupa all of these modules not only work together, but they require absolutely no integration work to hook one to another. They have a common user experience, relationship model, common state model and responsibility model, so everything works together seamlessly.
But before we do that…Did you know that The IFO conducts a variety of research?Here’s a quick list of our studies completed in 2012.All studies are available to IFO members FREE – as a benefit of your membership!Just go to “resource center” and then ‘thought leadership’ after going to the IFO’s home page – or see direct link on the bottom of this slide.
Cloud Payments are forecast to grow from $4.7B in 2011 to $10.6B in 2016, generating a CAGR of 17.8% worldwide.