AAM Presentation on Enterprise Content and Collections Management, facilitating more effective resource spend on production instead of reproduction. Presentation from my chapter in Lord Cultural Resources book Manual of Digital Museum Planning.
1. Corey Timpson
VP, Exhibitions, Research, and Design
Canadian Museum for Human Rights
corey.timpson@humanrights.ca
@coreytimpson
Building Relevance
Operational Efficiency & Inclusion
2. . Intangible heritage
. Stories are our artefacts
. Unique opportunities for:
- collecting intangible heritage
- mixed and transmedia storytelling
Canadian Museum for Human Rights
@coreytimpson
3. . Intangible heritage
. Stories are our artefacts
. Unique opportunities for:
- collecting intangible heritage
- mixed and transmedia storytelling
. Unique challenges:
- contemporaneity
- dialogic
- relevant
Canadian Museum for Human Rights
@coreytimpson
7. 95 digital installations
+ 100 hours of video
+ 2600 images in gallery
2 soundscapes
19 mixed-media immersive environments
300 objects/artefacts
1 Enterprise Web site
1 Core Mobile Program (2 platforms, scalable)
2 Exhibit specific Apps (2 platforms)
Social: Twitter (2), FB (2), YouTube (2), Flickr, Instagram, Tumblr +
Digital Signage System (5 different instances)
465 square meter (5000 square feet) temporary exhibition gallery
140 square meter (1500 square feet) temporary exhibition gallery
ECOSYSTEM
@coreytimpson
8. 100,000 words of text
Library collection, Archival collection, Museum collection
Oral History Program (longest OH = 8hrs)
Born digital artefacts
Intensive loan program
Copyright
ECOSYSTEM
@coreytimpson
9. The most foul word in museum technology.
As builders of the museum, what will our legacy be?
Legacy
@coreytimpson
10. The most foul word in museum technology.
As builders of the museum, what will our legacy be?
Technology, matured, and technical methodolgy, can be a facilitator of change, and a mitigation against/
for legacy.
Legacy
@coreytimpson
12. STRATEGIC PREREQUESITES
. strict separation of content from presentation
. store content once and reference often
. dynamically deliver content
. be able to do “anything”
. allow the creation of business rules to constrain the system
. be completely modular and scalable
. standards compliance
ECMS
@coreytimpson
13. COMPONENTS
. DAM — Digital Asset Management System
. ALM — Archives, library, collections management system
. CMS — Content Management System
. Enterprise Search
. Thesauri & Vocabulary Management
. Copyright Management
ECMS
@coreytimpson
14. COMPONENTS
. DAM — Digital Asset Management System
. ALM — Archives, library, collections management system
. CMS — Content Management System
. Enterprise Search
. Thesauri & Vocabulary Management
. Copyright Management
FUNCTION
. Catalogue, Preserve, Aggregate, Manage: All information
. Feed all digital endpoints with dynamic content.
ECMS
@coreytimpson
15. THE ROAD - 4 PHASE PROJECT
PHASE 1 2010 — CONCEPT DEVELOPMENT
. requirements definition
. environmental scans (incl. CHIN’s ALM research)
. data architect (pink sky)
. product demos
. interviews
. conferences and schmoozing
- collections teams, digital platforms team, IT, researchers, etc.
ECMS DEV
@coreytimpson
16. THE ROAD - 4 PHASE PROJECT
PHASE 2 2011/12 — PROCUREMENT & DEVELOPMENT
. formal requirements documentation
. RFP
. award & negotiations
. development
ECMS DEV
@coreytimpson
17. THE ROAD - 4 PHASE PROJECT
PHASE 2.5 2012 — RE-DEVELOPMENT
. proprietary solution
. it wasn’t what it claimed to be
. data was not easily extracted or accessible
ECMS DEV
@coreytimpson
18. THE ROAD - 4 PHASE PROJECT
PHASE 2.5 2012 — RE-DEVELOPMENT
. proprietary solution
. it wasn’t what it claimed to be
. data was not easily extracted or accessible
Decision:
- spend dev efforts on the front end, instead of the backend
- go open source (our culture and approach)
ECMS DEV
@coreytimpson
19. THE ROAD - 4 PHASE PROJECT
PHASE 3 2013/14 — DEVELOPMENT & INTEGRATION
. Component Integration (DAM, ALM, Search, etc.)
. API dev (and content modelling)
. full steam ahead on cataloguing (we had begun acquisitions on spreadsheets)
. production
ECMS DEV
@coreytimpson
20. THE ROAD - 4 PHASE PROJECT
PHASE 4 2015 - PRESENT — ITERATION & “FINAL” DEV
. function elaboration
. unification of look and feel on admin sides
. module customization
ECMS DEV
@coreytimpson
24. The most foul word in museum technology.
As builders of the museum, what will our legacy be?
Technology, matured, and technical methodolgy, can be a facilitator of change, and a mitigation against/
for legacy.
——————————-
Preserve, manage, find, present information in scalable, efficient, and dynamic ways.
Legacy
@coreytimpson
27. Resource management.
OLD PROCESS
. content development
. acquisition
. catalogue
. design & layout
. production
. software dev
. publishing
<repeat>
Why?
@coreytimpson
28. Resource management.
OLD PROCESS
. content development
. acquisition
. catalogue
. design & layout
. production
. software dev
. publishing
<repeat>
Why?
@coreytimpson
NEW PROCESS
. content development
. acquisition
. catalogue
<published>
29. Resource management.
OLD PROCESS
. content development
. acquisition
. catalogue
. design & layout
. production
. software dev
. publishing
<repeat>
Old content across new installations and new digital end-points.
New content across existing installations and end-points.
Why?
@coreytimpson
NEW PROCESS
. content development
. acquisition
. catalogue
<published>
30. So we can spend our resources on development, rather than on production.
Or on new production, instead of re-production.
Why?
@coreytimpson
31. ALM
. AtoM (Archives)
. Koha (Library)
. Collective Access (Museum Collections/Objects)
. iQvoc (HRT)
DAM
. Alfresco
Search
. Solr
CMS
. Drupal
ECMS
@coreytimpson
32. ALM
. AtoM (Archives)
. Koha (Library)
. Collective Access (Museum Collections/Objects)
. iQvoc (HRT)
DAM
Integrated and shared data through the ECMS.
Searchable/findable anywhere.
Publishable anywhere.
ECMS
@coreytimpson
33. RECENT CHANGE - 2016/17
Added the functionality to track and manage ALL text.
Treat text as any other asset, even it is non-digital.
ECMS
@coreytimpson
34. RESULTS
. 95 digital installation, web site, reference centre, mobile apps, digital signage, etc.
. All pull data from the ECMS
ECMS
@coreytimpson
36. We need to preserve things, find things, and use things.
It’s all just data.
LESSON
@coreytimpson
37. We need to preserve things, find things, and use things.
It’s all just data.
The most important aspect of the system design and development was thinking long-term.
Scalability, changeability, being able to use the data later in ways you cannot imagine right now.
LESSON
@coreytimpson
38. Corey Timpson
Vice President, Exhibitions, Research, and Design
Canadian Museum for Human Rights
@coreytimpson | corey.timpson@humanrights.ca