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Industrial Marketing 2014:
International Survey of
Manufacturers
A CoreElement Special Report

core-el.com
Survey Purpose: Answer This Question
1

How are Industrial Manufacturers
Adapting to the New World?

For full survey results visit Core-el.com
380 responses: The Questions
2

Respondents answered 40 questions on 7 subjects:

•	 Sales Techniques & Tactics
•	 Marketing Strategy & Intelligence
•	 Marketing Automation
•	 Website Design & Function
•	 Social Media Commitment
•	 Social Media Usage
•	 Optimization
380 responses : Respondents
3

Sales managers, presidents, managing directors & CEOs
from middle market industrial manufacturers that:

•	 Span 4 continents
•	 Have annual revenues ranging from less than
	 $10 million to in excess of $500 million
•	 Employ from fewer than 25 employees
	 to over 10,000
Most are private, family held businesses
and two-thirds have international reach.
Respondent Economic Outlooks: Company Confidence
4

Nearly

74%

are “confident” or “very confident”
in the outlook for their company.

How confident are you in the outlook for your company?

1%
7%
18%

44%
We will have our
share of problems

30%

Worried
Respondent Economic Outlooks: Economic Concerns
5

Manufacturers remain uneasy about the slow economic
recovery in the U.S.
What are your current economic concerns?
Sales Techniques & Tactics: New Customer Sources
6

The chosen sales and marketing strategy of most industrial
manufacturers remains predictably “old-school.”
Which of the following are sources of new customers for your company?
Marketing Strategy & Intelligence: Marketing as a Budgeted Activity
7

Is marketing a budgeted activity for your company?

2%

1%

23%
43%
31%

31%
Nearly a third of industrial
manufacturers do not treat
marketing as a budgeted item.
Marketing Strategy & Intelligence: Marketing Management
8

84%

of manufacturers are doing all
marketing in-house.
Marketing departments may be
undermanned and overworked.
Marketing Automation: Lead Conversion Satisfaction
9

60%

A majority are unhappy with
their lead conversion rate.

Yet...
Marketing Automation: Awareness
10

...45%

are unaware of marketing
automation.
Website Design & Function: Opinion of Current Site
11

Which most closely matches your opinion of your company’s current website?

10% 4%
20%
40%
26%

66%

Roughly two-thirds use their
website as lead generator or
sales tool, yet many are outdated
and lack mobile capability.

Q: Biggest website frustration?
“Too little actual lead generation.”
- T.S., USA
Social Media Commitment: Staffing

30%

About

12

reported making a real commitment to social
media from a staffing perspective by using
full-time staff, an external firm or a freelancer /
subcontractor.

How is your company managing your social media program?

Committed to Social Media
Social Media Commitment: Attitude
13

What is your general attitude toward social media for industry?

9%

3%
37%

14%

15%
22%
Worth considering
Currently testing
Positive results
May work for some,
not us
Not for industrial
companies
Should have started
sooner

23%

believe social media is either
not for them (or for industrial
companies).
The majority don’t have social
media programs or aren’t
tracking results.
Social Media Usage in Industrial Marketing: Platform

46%

14

nearly half, are sharing content
via Twitter.

Which social media platforms are your company currently using?
Search Engine Optimization: Analysis
15

How would you grade the quality of your company’s SEO analysis?

6%
6%
32%
25%

31%
We don't perform
analysis
Good, it provides
useful information
Fair, it's interesting,
but we're not sure
how to use the data
Excellent, it
contributes to our
decision process
Poor, the analysis is
useless

62%
state search engine
optimization (“SEO”) is
critical to companies’ overall
marketing strategies.
Key Findings
16

1
2
3

Industrial manufacturers are unaware of, or have not
embraced, marketing automation, nor new strategies,
including content marketing.
They remain rather “old-school” with their tactics,
relying heavily on trade shows and cold-calling as
new customer sources.
Industrial manufacturers are not dedicating the time,
money or manpower necessary for finding marketing
success, particularly in the area of social media.
17

Marketing Strategy & Planning
CRM Implementation & Administration
Marketing Automation
Lead Generation / In-bound Marketing
Content Creation
Social Media
Website Design
Search Optimization
Email Marketing Campaigns
Tracking: Statistics & Analysis

CoreElement creates and implements
effective industrial marketing programs for
manufacturers that leverage the power and
intelligence of the internet.
For full survey results
visit Core-el.com

Call: 216-400-8201
Cleveland, OH USA 44119
sales@core-el.com

© Copyright 2014. All rights reserved.

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Industrial Marketing 2014: International Survey of Manufacturers

  • 1. Industrial Marketing 2014: International Survey of Manufacturers A CoreElement Special Report core-el.com
  • 2. Survey Purpose: Answer This Question 1 How are Industrial Manufacturers Adapting to the New World? For full survey results visit Core-el.com
  • 3. 380 responses: The Questions 2 Respondents answered 40 questions on 7 subjects: • Sales Techniques & Tactics • Marketing Strategy & Intelligence • Marketing Automation • Website Design & Function • Social Media Commitment • Social Media Usage • Optimization
  • 4. 380 responses : Respondents 3 Sales managers, presidents, managing directors & CEOs from middle market industrial manufacturers that: • Span 4 continents • Have annual revenues ranging from less than $10 million to in excess of $500 million • Employ from fewer than 25 employees to over 10,000 Most are private, family held businesses and two-thirds have international reach.
  • 5. Respondent Economic Outlooks: Company Confidence 4 Nearly 74% are “confident” or “very confident” in the outlook for their company. How confident are you in the outlook for your company? 1% 7% 18% 44% We will have our share of problems 30% Worried
  • 6. Respondent Economic Outlooks: Economic Concerns 5 Manufacturers remain uneasy about the slow economic recovery in the U.S. What are your current economic concerns?
  • 7. Sales Techniques & Tactics: New Customer Sources 6 The chosen sales and marketing strategy of most industrial manufacturers remains predictably “old-school.” Which of the following are sources of new customers for your company?
  • 8. Marketing Strategy & Intelligence: Marketing as a Budgeted Activity 7 Is marketing a budgeted activity for your company? 2% 1% 23% 43% 31% 31% Nearly a third of industrial manufacturers do not treat marketing as a budgeted item.
  • 9. Marketing Strategy & Intelligence: Marketing Management 8 84% of manufacturers are doing all marketing in-house. Marketing departments may be undermanned and overworked.
  • 10. Marketing Automation: Lead Conversion Satisfaction 9 60% A majority are unhappy with their lead conversion rate. Yet...
  • 11. Marketing Automation: Awareness 10 ...45% are unaware of marketing automation.
  • 12. Website Design & Function: Opinion of Current Site 11 Which most closely matches your opinion of your company’s current website? 10% 4% 20% 40% 26% 66% Roughly two-thirds use their website as lead generator or sales tool, yet many are outdated and lack mobile capability. Q: Biggest website frustration? “Too little actual lead generation.” - T.S., USA
  • 13. Social Media Commitment: Staffing 30% About 12 reported making a real commitment to social media from a staffing perspective by using full-time staff, an external firm or a freelancer / subcontractor. How is your company managing your social media program? Committed to Social Media
  • 14. Social Media Commitment: Attitude 13 What is your general attitude toward social media for industry? 9% 3% 37% 14% 15% 22% Worth considering Currently testing Positive results May work for some, not us Not for industrial companies Should have started sooner 23% believe social media is either not for them (or for industrial companies). The majority don’t have social media programs or aren’t tracking results.
  • 15. Social Media Usage in Industrial Marketing: Platform 46% 14 nearly half, are sharing content via Twitter. Which social media platforms are your company currently using?
  • 16. Search Engine Optimization: Analysis 15 How would you grade the quality of your company’s SEO analysis? 6% 6% 32% 25% 31% We don't perform analysis Good, it provides useful information Fair, it's interesting, but we're not sure how to use the data Excellent, it contributes to our decision process Poor, the analysis is useless 62% state search engine optimization (“SEO”) is critical to companies’ overall marketing strategies.
  • 17. Key Findings 16 1 2 3 Industrial manufacturers are unaware of, or have not embraced, marketing automation, nor new strategies, including content marketing. They remain rather “old-school” with their tactics, relying heavily on trade shows and cold-calling as new customer sources. Industrial manufacturers are not dedicating the time, money or manpower necessary for finding marketing success, particularly in the area of social media.
  • 18. 17 Marketing Strategy & Planning CRM Implementation & Administration Marketing Automation Lead Generation / In-bound Marketing Content Creation Social Media Website Design Search Optimization Email Marketing Campaigns Tracking: Statistics & Analysis CoreElement creates and implements effective industrial marketing programs for manufacturers that leverage the power and intelligence of the internet.
  • 19. For full survey results visit Core-el.com Call: 216-400-8201 Cleveland, OH USA 44119 sales@core-el.com © Copyright 2014. All rights reserved.