Used properly, project management services can do more than keep your project on track. When integrated properly with time-keeping, billing, and communication platforms, it's possible to streamline management and business development activities giving you more time to focus on your projects and create the best experience for your clients. We'll discuss - Recognizing and avoiding pitfalls in the selection process - Setting up your services effectively - Integrating multiple services into your daily processes - Being poised to evolve as your business and client support needs change This presentation was given at the 2013 Society for Technical Communication Summit as part of the Management Progression.