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Top 5 Content
Tips for Businesses
CONTENT MARKETING AND SOCIAL MEDIA
Presented By:
Catherine McG
Editorial & Content Manager

WWW.CONTENTCORNER.CA

Follow us:
AND

MANAGE

YOUR

ONLINE PRESENCE

Whether you plan on having an active presence online, or are still questioning the benefits of
social media, be proactive:

 Claim your business name on social media platforms, before
someone else does!
 Manage online reviews of your business by claiming your business
listing on local networks (e.g. Google Business, Bing Local, etc.)
 Do the basics - complete your social profile and give your customers
and clients the opportunity to contact you through social media.

SOCIAL MEDIA GUIDES:

DO

Master social media platforms with these
online guides:

 Complete all basic business information

Facebook Business Page

THE

BASICS:

including contact information, mailing
address, and website.

 Upload your business logo and list
products and/or services

LinkedIn Company Page
Twitter

 Include relevant images.
 Designate one individual to manage social
media channels.

 Develop a Content Plan and Editorial
Google+ Business

Calendar

GET STARTED AND GET SOCIAL

❶ CLAIM
TARGET CONTENT

Answer these questions and get to know your
customers on a deeper level:

Focus on content and social media updates
that are relevant to your audience:

 Demographics



Address audience needs.







Product/Service benefits



 Profession and industry
 Personality, interests and priorities
 Current situation (married, student, etc)
 Purchase habits
 Customer problem(s)
 Customer concerns (preventing purchase)
 Customer emotions (hesitant, eager, etc)
 Customer goals (high ROI, etc)
 Factors customers consider
 Common questions and concerns
 Business solution to customer problem(s)
 Business benefits to customer

TO

YOUR AUDIENCE



Answer customer questions/concerns.
Provide solutions to customer problems.
Focus on purchase habits and emotions.
Examine the factors customers consider.

DIFFERENT TYPES OF CONTENT:
Determine the types of content most relevant
to your audience:



eBook
Whitepaper
Blogs
Research Articles
Reviews
Newsletters
News
Case Studies
Videos
Infographics
Top 10 Lists Presentations

KNOW YOUR AUDIENCE

❷ DEVELOP TARGET PERSONA(S)
VISUAL CONTENT

Fresh Content - the process of creating
original content and social media updates
specifically targeting your audience.

Research demonstrates, time and again, that
visual content (images, videos, infographics,
etc.) elicits stronger engagement than pure
text.

 Keep it interesting and give your audience
and other visitors a reason to return to
your website!



Evergreen Content - is content that is not
time sensitive, and will remain relevant to
your audience (eg-best practices, research,
case studies) in the long-term.

Include images and videos :
 Make your post memorable.
 Break up text.
 Improve visual appeal and user
experience.
 Keep the reader engaged.

 Is always relevant (eg-a case study,

KEYWORDS

research article, how to eBook, etc.).

 Is valued by your audience.

Know the keywords used by your audience
to find your content, products and services!

An alternative to producing original content
is Content Curation - the process of providing
your audience with content found online.

 Using keywords in content ensures that

 Ensure content is relevant.
 Only share content that is from a
professional source, that will provide
value to your audience (eg-blog articles
thought leaders and other experts).

users, and search engines, can find you
and your content!
Useful Keywords Tools:
 Use Google Keyword Planner
 Google Trends
 Bing Ads Intelligence

FRESH QUALITY CONTENT AND KEYWORDS

❸ DEVELOP FRESH QUALITY CONTENT
The purpose of Content Marketing is to
attract and retain customers by creating
and sharing content.
Decide which social media
channels will be used to market
content to online audiences.
All Content Must :
 Be Relevant and Valuable to your
audience.
 Encourage engagement.
 Enhance customer and brand
relationship.

The Goal: Become a thought leader in
your field by providing the most accurate,
up to date, and informative content to the
public!



Determine who will manage and develop
online (blog and social media) content.



Tailor content to reflect news, updates,
current events, as well as maintaining
relevancy to your audience.



Include a Call-to-Action within content
and direct the reader to perform a
specific action (eg-read more, call, buy,
complete a form, etc.).



Will Press Releases be published for
specific content (eg-news, product or
service announcements, etc.)?

DISTRIBUTE YOUR CONTENT

❹ CONTENT MARKETING
Plan your content and set up a schedule for publishing fresh content as well as when content
will be distributed on social media channels.

 Test various days and times for optimal engagement on social media networks.
 Be consistent! Do not leave long time-lags between content updates or your audience will
not only loose interest, but forget entirely.

 Remember to schedule and plan for national holidays.
 Link Fresh Content to relevant Evergreen Content.
There are several ways content can be planned throughout the month:

 Have a ‘Topic of the Month or Week’ and focus content on a central subject.
 Designate special days for specific content (eg-case study published every Wednesday,
Newsletters on Fridays and Fresh Content on Mondays).

 Have your audience submit content ideas (eg-do a Facebook poll and find out what your
audience is looking for!).

Presented by:
Content Corner

PLAN YOUR CONTENT

❺ Editorial Calendar

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Top 5 Content Tips for Business

  • 1. Top 5 Content Tips for Businesses CONTENT MARKETING AND SOCIAL MEDIA Presented By: Catherine McG Editorial & Content Manager WWW.CONTENTCORNER.CA Follow us:
  • 2. AND MANAGE YOUR ONLINE PRESENCE Whether you plan on having an active presence online, or are still questioning the benefits of social media, be proactive:  Claim your business name on social media platforms, before someone else does!  Manage online reviews of your business by claiming your business listing on local networks (e.g. Google Business, Bing Local, etc.)  Do the basics - complete your social profile and give your customers and clients the opportunity to contact you through social media. SOCIAL MEDIA GUIDES: DO Master social media platforms with these online guides:  Complete all basic business information Facebook Business Page THE BASICS: including contact information, mailing address, and website.  Upload your business logo and list products and/or services LinkedIn Company Page Twitter  Include relevant images.  Designate one individual to manage social media channels.  Develop a Content Plan and Editorial Google+ Business Calendar GET STARTED AND GET SOCIAL ❶ CLAIM
  • 3. TARGET CONTENT Answer these questions and get to know your customers on a deeper level: Focus on content and social media updates that are relevant to your audience:  Demographics  Address audience needs.      Product/Service benefits   Profession and industry  Personality, interests and priorities  Current situation (married, student, etc)  Purchase habits  Customer problem(s)  Customer concerns (preventing purchase)  Customer emotions (hesitant, eager, etc)  Customer goals (high ROI, etc)  Factors customers consider  Common questions and concerns  Business solution to customer problem(s)  Business benefits to customer TO YOUR AUDIENCE  Answer customer questions/concerns. Provide solutions to customer problems. Focus on purchase habits and emotions. Examine the factors customers consider. DIFFERENT TYPES OF CONTENT: Determine the types of content most relevant to your audience:  eBook Whitepaper Blogs Research Articles Reviews Newsletters News Case Studies Videos Infographics Top 10 Lists Presentations KNOW YOUR AUDIENCE ❷ DEVELOP TARGET PERSONA(S)
  • 4. VISUAL CONTENT Fresh Content - the process of creating original content and social media updates specifically targeting your audience. Research demonstrates, time and again, that visual content (images, videos, infographics, etc.) elicits stronger engagement than pure text.  Keep it interesting and give your audience and other visitors a reason to return to your website!  Evergreen Content - is content that is not time sensitive, and will remain relevant to your audience (eg-best practices, research, case studies) in the long-term. Include images and videos :  Make your post memorable.  Break up text.  Improve visual appeal and user experience.  Keep the reader engaged.  Is always relevant (eg-a case study, KEYWORDS research article, how to eBook, etc.).  Is valued by your audience. Know the keywords used by your audience to find your content, products and services! An alternative to producing original content is Content Curation - the process of providing your audience with content found online.  Using keywords in content ensures that  Ensure content is relevant.  Only share content that is from a professional source, that will provide value to your audience (eg-blog articles thought leaders and other experts). users, and search engines, can find you and your content! Useful Keywords Tools:  Use Google Keyword Planner  Google Trends  Bing Ads Intelligence FRESH QUALITY CONTENT AND KEYWORDS ❸ DEVELOP FRESH QUALITY CONTENT
  • 5. The purpose of Content Marketing is to attract and retain customers by creating and sharing content. Decide which social media channels will be used to market content to online audiences. All Content Must :  Be Relevant and Valuable to your audience.  Encourage engagement.  Enhance customer and brand relationship. The Goal: Become a thought leader in your field by providing the most accurate, up to date, and informative content to the public!  Determine who will manage and develop online (blog and social media) content.  Tailor content to reflect news, updates, current events, as well as maintaining relevancy to your audience.  Include a Call-to-Action within content and direct the reader to perform a specific action (eg-read more, call, buy, complete a form, etc.).  Will Press Releases be published for specific content (eg-news, product or service announcements, etc.)? DISTRIBUTE YOUR CONTENT ❹ CONTENT MARKETING
  • 6. Plan your content and set up a schedule for publishing fresh content as well as when content will be distributed on social media channels.  Test various days and times for optimal engagement on social media networks.  Be consistent! Do not leave long time-lags between content updates or your audience will not only loose interest, but forget entirely.  Remember to schedule and plan for national holidays.  Link Fresh Content to relevant Evergreen Content. There are several ways content can be planned throughout the month:  Have a ‘Topic of the Month or Week’ and focus content on a central subject.  Designate special days for specific content (eg-case study published every Wednesday, Newsletters on Fridays and Fresh Content on Mondays).  Have your audience submit content ideas (eg-do a Facebook poll and find out what your audience is looking for!). Presented by: Content Corner PLAN YOUR CONTENT ❺ Editorial Calendar