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Designing business models 
Adela Michea 
* am.om@cbs.dk 
Claus J. Varnes 
* cv.om@cbs.dk
2 
DESIGNING 
BUSINESS 
MODELS
Types 
of 
BMs: 
Tradi(onal 
BM 
(Produce-­‐Sell) 
Razor-­‐and-­‐Blade 
Model 
(Cross-­‐subsidiza(on) 
Reverse 
Razor-­‐and-­‐Blade 
Model 
Pla<orm 
Business 
Models 
Freemium 
No-­‐frills 
model 
Groupon 
Model 
Subscrip(on 
Franchise 
Model
Most 
business 
leaders, 
when 
asked 
to 
explain 
their 
company’s 
business 
model, 
would 
not 
have 
a 
ready 
answer 
to 
give, 
and 
when 
they 
do 
come 
up 
with 
one 
they 
will 
most 
likely 
describe 
their 
organiza(onal 
structure 
and 
networks. 
Linder 
and 
Cantrell, 
2000; 
Taran, 
2011 
14 
november 
2014 
4
• A 
business 
model 
defines 
how 
the 
enterprise 
creates 
and 
delivers 
value 
to 
customers, 
and 
then 
converts 
payments 
received 
to 
profits 
(Teece, 
2010) 
• A 
way 
of 
telling 
a 
story 
about 
the 
business 
(MagreRa, 
2002) 
• The 
mind-­‐set 
of 
the 
company 
(Linder 
and 
Cantrell, 
2002) 
• A 
business 
model 
is 
the 
media<on 
between 
technical 
input 
and 
economic 
output 
(Chesbrough 
and 
Rosenbloom, 
2002) 
5 
What 
is 
a 
business 
model? 
How 
do 
I 
create 
Value? 
To 
whom? 
How 
do 
I 
capture 
value?
Agreement about BM? 
• Means everything (Magretta, 2002; Seddon et al, 2004) 
• Language and background - management background, 
people rather use the term strategy (Seddon et al, 2004) 
• A practical distinction describes business models as a 
system that shows how the pieces of a business fit together, 
while strategy in addition includes competition (Magretta, 
2002). 
• Strategy seems to be more concerned with competitive 
positioning whereas business models are more concerned 
with the ‘core logic’ (Linder & Cantrell, 2000). 
• Creation of value for the business versus creation of value 
for the shareholder (Linder & Cantrell, 2000 - strategy 
capture stakeholder value better (Chesbrough & 
Rosenbloom, 2002). 
• A firm’s strategy is unique whereas a business model 
applies to various firms (Seddon et al, 2004).
“A 
mediocre 
technology 
pursued 
within 
a 
great 
Business 
Model 
may 
be 
more 
valuable 
that 
a 
great 
technology 
exploited 
via 
a 
mediocre 
business 
model.” 
(Chesbrough, 
2006) 
7 
Performance 
of 
Business 
Models 
BM 
Innova(on: 
The 
New 
Route 
To 
Compe<<ve 
Advantage, 
IBM, 
2006
New 
perspec(ve: 
ü Outside-in than inside-out 
ü Experimentation rather than planning 
ü Discovery driven approch: impossible to know in 
advance which design will winn 
ü Any competitive advantage is a temporary advantage!
• Experiment: 
investment-­‐ 
depended 
strategy 
McGrath,2010
Barriers 
for 
a 
discovery 
driven 
approch 
• Dominant 
logic: 
treat 
BM 
as 
a 
constant, 
instead 
of 
a 
variable 
• Lack 
of 
an 
incen(ve 
scheme 
for 
explora(on 
• Too 
much 
focus 
on 
planning 
and 
es(ma(on 
of 
financial 
projec(ons
”A business model reflects the 
management’s hypothesis about what 
customers want, how they want it, and 
how the enterprise can organize to best 
meet those needs, get paid for doing 
so, and make a profit.” 
Business model definition (Teece, 2010:172) 
11
Club 
8 
to 
BoConcept 
-­‐ 
RTA-­‐furniture 
to 
conceptmaker
model of a business. 
In essence, a business model embodies nothing less than the organizational and financial ‘archi-tecture’ 
of a business.2 It is not a spread sheet or computer model, although a business model might 
Teece (2010) 
well become embedded in a business plan and in income statements and cash flow projections. But, 
clearly, the notion refers in the first instance to a conceptual, rather than a financial, model of a busi-ness. 
It makes implicit assumptions about customers, the behavior of revenues and costs, the 
Figure 1. Elements of business model design 
14
Chesbrough (2006) 
Chesbrough and Rosenblom (2002) 
16
14 
november 
2014 
Osterwalder 
et 
al. 
(2010): 
Business 
Model 
Canvas 
17
14 
november 
2014 
18 
Shafer 
et 
al. 
(2004)
Sinfield 
et 
al,2012
Q&AJ
Template 
Sinfield 
et 
al. 
(2012)
Example
Redesign 
the 
Business 
Model 
of 
SAS 
Focus 
Ques(ons: 
• Fill 
out 
the 
components 
for 
each 
column 
• You 
can 
choose 
up 
to 
four 
for 
each 
column 
Start 
with 
using 
analogies 
from 
other 
industries 
(e.g. 
Freemium, 
GilleRe?) 
And 
include 
the 
following 
ques(ons: 
• 
Should 
we 
sell 
a 
product 
or 
a 
service? 
• 
Should 
it 
be 
standard 
or 
customizable? 
• 
Will 
its 
benefits 
be 
tangible 
or 
intangible? 
• 
Will 
we 
sell 
a 
generic 
or 
branded 
offering? 
• 
Should 
it 
be 
a 
durable 
or 
a 
consumable?

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Designing Business Models - Adela Michea & Claus Varnes

  • 1. Designing business models Adela Michea * am.om@cbs.dk Claus J. Varnes * cv.om@cbs.dk
  • 3. Types of BMs: Tradi(onal BM (Produce-­‐Sell) Razor-­‐and-­‐Blade Model (Cross-­‐subsidiza(on) Reverse Razor-­‐and-­‐Blade Model Pla<orm Business Models Freemium No-­‐frills model Groupon Model Subscrip(on Franchise Model
  • 4. Most business leaders, when asked to explain their company’s business model, would not have a ready answer to give, and when they do come up with one they will most likely describe their organiza(onal structure and networks. Linder and Cantrell, 2000; Taran, 2011 14 november 2014 4
  • 5. • A business model defines how the enterprise creates and delivers value to customers, and then converts payments received to profits (Teece, 2010) • A way of telling a story about the business (MagreRa, 2002) • The mind-­‐set of the company (Linder and Cantrell, 2002) • A business model is the media<on between technical input and economic output (Chesbrough and Rosenbloom, 2002) 5 What is a business model? How do I create Value? To whom? How do I capture value?
  • 6. Agreement about BM? • Means everything (Magretta, 2002; Seddon et al, 2004) • Language and background - management background, people rather use the term strategy (Seddon et al, 2004) • A practical distinction describes business models as a system that shows how the pieces of a business fit together, while strategy in addition includes competition (Magretta, 2002). • Strategy seems to be more concerned with competitive positioning whereas business models are more concerned with the ‘core logic’ (Linder & Cantrell, 2000). • Creation of value for the business versus creation of value for the shareholder (Linder & Cantrell, 2000 - strategy capture stakeholder value better (Chesbrough & Rosenbloom, 2002). • A firm’s strategy is unique whereas a business model applies to various firms (Seddon et al, 2004).
  • 7. “A mediocre technology pursued within a great Business Model may be more valuable that a great technology exploited via a mediocre business model.” (Chesbrough, 2006) 7 Performance of Business Models BM Innova(on: The New Route To Compe<<ve Advantage, IBM, 2006
  • 8. New perspec(ve: ü Outside-in than inside-out ü Experimentation rather than planning ü Discovery driven approch: impossible to know in advance which design will winn ü Any competitive advantage is a temporary advantage!
  • 9. • Experiment: investment-­‐ depended strategy McGrath,2010
  • 10. Barriers for a discovery driven approch • Dominant logic: treat BM as a constant, instead of a variable • Lack of an incen(ve scheme for explora(on • Too much focus on planning and es(ma(on of financial projec(ons
  • 11. ”A business model reflects the management’s hypothesis about what customers want, how they want it, and how the enterprise can organize to best meet those needs, get paid for doing so, and make a profit.” Business model definition (Teece, 2010:172) 11
  • 12. Club 8 to BoConcept -­‐ RTA-­‐furniture to conceptmaker
  • 13.
  • 14. model of a business. In essence, a business model embodies nothing less than the organizational and financial ‘archi-tecture’ of a business.2 It is not a spread sheet or computer model, although a business model might Teece (2010) well become embedded in a business plan and in income statements and cash flow projections. But, clearly, the notion refers in the first instance to a conceptual, rather than a financial, model of a busi-ness. It makes implicit assumptions about customers, the behavior of revenues and costs, the Figure 1. Elements of business model design 14
  • 15.
  • 16. Chesbrough (2006) Chesbrough and Rosenblom (2002) 16
  • 17. 14 november 2014 Osterwalder et al. (2010): Business Model Canvas 17
  • 18. 14 november 2014 18 Shafer et al. (2004)
  • 21.
  • 22. Template Sinfield et al. (2012)
  • 24. Redesign the Business Model of SAS Focus Ques(ons: • Fill out the components for each column • You can choose up to four for each column Start with using analogies from other industries (e.g. Freemium, GilleRe?) And include the following ques(ons: • Should we sell a product or a service? • Should it be standard or customizable? • Will its benefits be tangible or intangible? • Will we sell a generic or branded offering? • Should it be a durable or a consumable?