2. Contents.
Jungheinrich at a Glance
Jungheinrich Worldwide
Vision & Brand Promise
Business Model & Divisions
The Jungheinrich Group in Figures
2
3. Company Profile.
Jungheinrich. We rank among the world’s leading
companies in the material handling equipment,
warehousing and material flow engineering sectors.
We provide our customers with tailor-made all-round
solutions covering the entire field of intralogistics.
That is logistics from a single source!
We are a listed stock corporation with the character
traits of a family business.
3
4. Milestones of the Jungheinrich Group.
Establishment of First foreign sales and Short-term hire and
H. Jungheinrich & Co. service company in used equipment 1 billion deutschmarks
Maschinenfabrik Austria business in net sales
1953 1956 1974 1987
1954 1966 1983 1990
Setup of the German Norderstedt plant Full-line supplier Going public
direct sales and service commences production
network
4
5. Milestones of the Jungheinrich Group.
Commissioned:
Landsberg plant
commences production Spare parts centre in Kaltenkirchen
1st battery-powered forklift to 100,000th Jungheinrich forklift
feature three-phase AC featuring three-phase AC Sales partnership with Degernpoint plant (near Moosburg)
technology technology MCFA in North America Qingpu plant (near Shanghai/China)
1996 2005 2009 2013
2001 2006 2011
New Group sales Establishment of a plant Start of the mass
strategy: focus on direct in China (Qingpu near production of the ―EJE
sales & focus on the Shanghai) 112i‖ featuring lithium-ion
Jungheinrich brand technology
Used equipment centre in
Dresden
5
6. Board of Management.
Hans-Georg Frey Dr. Volker Hues
Finance
Dr. Helmut Limberg Chairman
Marketing & Sales
Dr. Klaus-Dieter
Rosenbach
Engineering &
Production
6
8. The Company.
Jungheinrich: a top-notch employer …
… has satisfied employees:
High degree of employee satisfaction: ECHO 2011
survey
Long periods of service: Ø 11.5 years
… and invests in its employees:
Outstanding training, recognized inter alia by awards
from the International Chamber of Commerce
Systematic development and advancement of both
non-executive and executive staff
8
9. Development of the Jungheinrich Group.
10,711
9,288 9,274
8,619
6,546
54%
51% 51%
47%
44%
1991 1996 2001 2006 2011
Employees as of 12/31/2011 Foreign share
9
10. Development of the Jungheinrich Group.
2,116
1,748
1,551 73%
73%
1,231
69%
826
59%
51%
1991 1996 2001 2006 2011
Sales in million € Foreign share
10
11. Contents.
Jungheinrich at a Glance
Jungheinrich Worldwide
Vision & Brand Promise
Business Model & Divisions
The Jungheinrich Group in Figures
11
12. Jungheinrich Worldwide.
We bank on our strong
worldwide direct sales
organization …
… featuring 32
proprietary sales and
service companies in
Europe, Asia and
America.
… and a densely spun
dealership network in
another 64 countries.
… we are represented
in approximately 100
Headquarters countries—directly on
Plants site for our customers!
Representative offices
Sales companies
12
13. World League Table 2011.
Sales in million € (including currency effects)
Jungheinrich:
No. 2 in Europe
5,010
4,368
2,116
1,825
Toyota* Kion Jungheinrich Nacco
Source: Annual reports & company data. * Toyota adjusted Jan. to Dec. 2011.
13
14. Contents.
Jungheinrich at a Glance
Jungheinrich Worldwide
Vision & Brand Promise
Business Model & Divisions
The Jungheinrich Group in Figures
14
15. Jungheinrich – Our Vision.
Jungheinrich will permanently rank among
the world’s three leading intralogistics
service and solution providers!
15
16. Machines. Ideas. Solutions.
The Promise of Our Brand.
This is what we stand for: Machines. Ideas. Solutions.
Visionary thinking
Inspirational action
Holistic problem-solving
16
17. Contents.
Jungheinrich at a Glance
Jungheinrich Worldwide
Vision & Brand Promise
Business Model & Divisions
The Jungheinrich Group in Figures
17
18. Jungheinrich Business Model.
Serving customers from a single source over the entire lifecycle of a forklift truck.
Logistics systems
New truck business
After Sales Services
- Full service Profishop
- Maintenance
- Spare parts supply
Used equipment Financial Services
Rental fleet
18
21. Jungheinrich – A Full-Line Supplier.
The right machine for every application.
Diesel and LPG-
Battery-powered
powered Battery-powered
counterbalanced
counterbalanced reach trucks
trucks
trucks
Special design
Battery-powered
trucks and Hand pallet
pedestrian-
small series trucks
controlled trucks
trucks
and stackers
Racking Batteries/ High rack lift
systems chargers trucks and order
pickers
21
22. Logistics Systems.
Planning and Design
Forklift Trucks Warehouse
Management Systems:
Racking and Storage
Warehouse
Equipment
Administration
Conveyor Systems
Warehouse Control
Stacker Cranes Radio Data
Transmission,
Terminals, Scanners
System Integration
Maintenance and Service
22
23. Used Equipment.
Large selection
4-star quality standard
Manufacturer’s warranty
up to 12 months
For every budget
and application
Numerous financing options
Rapid deployability:
―ready to go‖ fleet
Leading internet
marketplace:
www.supralift.com
23
24. Used Equipment.
Centralization of refurbishment of
used trucks at the Dresden location:
Rebuilding,
repair and
Dresden
conversion
throughout Europe!
24
25. Hire.
“Jungheinrich Rental Service.
Ready, when you are!”
26,000 industrial trucks
With load capacities from 1 mt to 42 mt,
with lift heights up to 14 m
Cost control
Flexible fleet covers seasonal demands
for every application and anytime
26. Hire Fleet Development.
26.6
25.8 Continuous extension of close-knit
21.5
23.1 market coverage throughout Europe.
Duration of hire:
1 day to 24 months
Targeted degree of capacity
utilization:
70% to 80%
2008 2009 2010 2011
In thousand units As of 12/31/2011
26
27. Service.
Manufacturer expertise. We create satisfaction
courtesy of a …
densely spun network of over 3,600 service engineers
speedy communication—short response times
OEM spare parts, including in-night supply in Europe
short idle periods and increased operational safety
worldwide Jungheinrich service standards
27
28. Spare Parts Supply – “In-Night” Delivery within Europe.
Spare parts network:
Spare parts logistics centres
in Norderstedt, Kaltenkirchen (2013),
Lahr and Bratislava
Kaltenkirchen (2013)
95% of all service engineers in Bratislava
Europe are supplied overnight Lahr
28
29. Mail Order Business.
“Jungheinrich-PROFISHOP” provides an attractive
assortment of products and services in the fields
of…
stacking and hoisting
transportation and warehousing
plant and office fittings and furnishings
occupational safety and the environment
in Germany, in Austria and the Netherlands
online at:
www.jh-profishop.de
www.jh-profishop.at
www.jh-profishop.nl
29
30. Jungheinrich Financial Services.
Solutions for all Demands.
Financial Services Flexible Contract Terms Individual Package
Customized From 12 to 120 months Financing
Full service
Fleet management
31. Jungheinrich Financial Services.
In-house Expertise:
Jungheinrich-owned
financial services
companies in Germany,
France, Italy, UK, Spain,
the Netherlands and
Austria
Worldwide transnational
direct sales concepts
31
32. Production Plants in Germany.
Development and Production in Centres of Excellence.
Norderstedt
Lüneburg
Norderstedt
Lüneburg
Landsberg
Landsberg
Dresden
Dresden
Used truck centre
Moosburg
Moosburg/Degernpoint
(Commissioning scheduled for 2013)
32
33. Other Plants/Joint Ventures.
Ningbo/China
25% joint venture with Ningbo Ruyi
Qingpu/China
Moravany
Quingpu
Ningbo
Moravany/Czech Republic
50% joint venture with Linde
Headquarters
Plants
Production plants outside Europe
Representative offices
Sales companies
33
34. Research & Development.
in million €
R&D Costs ~48
41
39 39 38
36
2007 2008 2009 2010 2011 2012
Employee Figures ~390
350 340 339 342
322
2007 2008 2009 2010 2011 2012
Cost allocation changed as of 2010 (engineering service)
34
35. Contents.
Jungheinrich at a Glance
Jungheinrich Worldwide
Vision & Brand Promise
Business Model & Divisions
The Jungheinrich Group in Figures
35
37. Current Development.
in million € Q1 Q1 Change
2012 2011 in %
Incoming orders 580 538 8
Sales 522 472 11
Total assets (03/31) 2,599 2,414 8
Shareholders‟ equity (03/31) 744 656 13
Capital expenditures1 10 5 100
Earnings before interest and taxes 34.5 30.3 14
(EBIT)
Net income 25.0 21.7 15
EBIT-Return on Sales (ROS) % 6.6 6.4 –
Earnings per preferred share in € 0.77 0.67 15
Employees (03/31) 10,861 10,210 6
1 Tangible and intangible assets without capitalized development costs.
37
38. Fiscal 2011.
in million € 2011 2010 Change
in %
Incoming orders 2,178 1,924 13
Sales 2,116 1,816 17
Total assets 2,580 2,394 8
Shareholders„ equity 718 633 13
Capital expenditures1 52 33 58
EBIT 146 98 49
EBIT return on sales (ROS) % 6.9 5.4 –
Employees 10,711 10,138 6
1 Tangible and intangible assets without capitalized development costs.
38
39. Capital Expenditures.
Tangible and Intangible Assets without
Capitalized Development Costs.
3.8%
Capex as a
3.4% percentage of
net sales
80.0
2.7%
74.0
2.5%
51.0
46.0 1.8%
33.0
18.0
14.0 15.0
8.0
2008 2009 2010 2011 2012
In million € Thereof abroad
39
41. Shareholder Structure (Preferred Shares).
10,300 shareholders in total.
Germany 48% Others 14% Institutional 60%
USA 13%
UK 13%
16 million shares
(€48 million)
Scandinavia 9% Private 26%
Luxembourg* 7%
Rest of the Thereof 14%
Belgium 3% world 1%
Rest of Europe 2% investment funds
France 2% Switzerland 2% in Germany
As of November 2011 *Luxembourg included in domestic and foreign funds.
41
43. General Information.
Subscribed capital: Stock exchanges
€102 million divided among Frankfurt, Hamburg and all other
German stock exchanges
18 million ordinary shares
Segment: Prime Standard
16 million preferred shares
Branch: Industry
Stock index: SDAX
Security identification numbers
(preferred shares)
ISIN: DE0006219934 Financial Calendar
WKN: 621 993 Interim Report as of June 30, 2012 Aug. 9, 2012
Interim Report as of Sept. 30, 2012 Nov. 8, 2012
Ticker symbols
Reuters JUNG_p.DE
Bloomberg JUN3 GR
43