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INAGURAL MEETING
1/18/2018
AGENDA
6:00-6:30pm Networking
6:30-6:45pm Kickoff/Introduction
6:45-7:15pm Columbus Brown
“The Value of Business Architecture”
7:15-7:45pm Kevin Maunz
“How Business Architecture & Agile Come Together”
7:45-8:00pm Closing
NETWORKING
KICKOFF
COLUMBUS BROWN
RACHEL SALVAGIO
MISSION
Our mission is to be the premier community in the
greater Dallas-Fort Worth area where business
architects can come together to:
•Share expertise
•Share best practices
•Grow professionally
MISSION
We will accomplish this by hosting events for
members to build a strong network with other like-
minded professionals, as well as to showcase
innovative industry practices and business
architecture applications.
INTRODUCTION
HAO MA
The Value of Business
Architecture
Columbus Brown
AGENDA
•We fight change
•Business Challenges
•What is Business Architecture?
•Who is practicing it?
•What does it provide?
•Getting started
If you had a time machine…..
And I could show you how to change the course of
World War II………
how much would that be worth to you?
10
If I could show you how to change the course of
World War II for less than
$2000
Would you be interested?
11
12
• Sir Frank Whittle, inventor of the
turbojet engine, fought 10 years
of institutional resistance before
his ideas were accepted by the
British military
• During which his patent lapsed in
1935, because he couldn’t afford
a £5 renewal fee ($500-2000 US)
• His ideas were made public and
fell into the hands of the Nazi’s.
• The rest is history…………
We Fight Change
13
Look Familiar?
14
• The Heinkel He 178 was the first
aircraft to fly under turbojet
power in 1939
• The Me 262 was the worlds first fighter
jet. It had great potential in WW II , but
had negligible impact because of its late
introduction to the war theater
Your Competition Fights Change Too
If I could show you how to change the course of
World War II for less than
$2000
Would you be interested?
15
If I could show you how to change the course of your
business today
Would you be interested?
How much would you be willing to invest?
16
17
What business challenges are you facing today?
•Market
•Competition / New Entrants
•Operations
•Customer Experience & Expectations
66% of HR & IT organizations develop strategic plans
that are not linked to the enterprise strategy
95% of employees in most organizations
do not understand their organizations strategy
Business and IT Leaders are challenged
Source: Robert Kaplan, Harvard Business Review
•Unpredictable market, vulnerable business models
•Easy problems have already been solved
•We now are making complex solutions to simple
problems (ie: turning off a light with a phone app.)
•Everything is getting connected to everything
•Natural voice interfaces, internet of things
Business Leader Challenges
•Rapidly changing technology & expectations
•Uncoordinated and conflicting business initiatives
•Limited resources
•People, Financial
•Unrealistic project demands
IT Leader Challenges
“Most companies have a well defined process for
ordering post-it notes, few have a process for
transforming strategy into execution”
Jeff Scott, Business Innovation Partners
What is the Strategy?
• A way to align an organizations strategic intent and measure results.
• Bridges the gap between strategy and execution.
• Business Architecture captures and communicate how an organization:
Creates Delivers Captures Value
What is Business Architecture?
23
Why Business Architecture?
Strategic
Alignment
Capability
Assessments
Business
Models
Executable
Roadmaps
• Clear business models aligned with strategy
• Ways for leaders to identify cross functional
alignment & competitive advantage
• Enterprise view of capability, technology,
organization,& strategy
• Identification of gaps & opportunity priorities
• Common enterprise catalog
• Common understanding of objectives,
initiatives, and impacts
• Roadmaps that consider current state, end
state, gaps and priorities
VALUE PROPOSITION
Enable alignment across business
capabilities, technology, & strategic
initiatives
Reusable models for communication,
understanding impacts, reducing
risks, & measuring success
Roadmaps & recommendations to
successfully execute strategic vision
and maximize return on initiatives
Source: BIZBOK® Intro. Fig. 1.1, Pg. 3
Source: BIZBOK® Intro. Fig. 1.5, Pg. 10
Source: Joanne Dong, Presentation - Business Architecture: History, Known Frameworks, & the Five W’s, BBC Conference2013
Who is practicing Business Architecture?
What does it provide?
•Alignment with corporate strategy
•Prioritization process for initiatives
•Increased collaboration and employee engagement
Source: Jeff Scott, Blog – Why YOU Need a Business Architecture, Accelare, 2013
Organizations
•Individual contributors
•IT Organizations – Enterprise Architecture
•Business Process Management
•Strategy Depts.
How is it organized?
Service Models
•Project Support
•Org. Performance
•Business Transformation
•Strategic Development
What services are provided?
Scott, Jeff. “How To: Sell, Launch, and Grow a Successful Business Architecture Practice”, Business Innovation Partners, 2015
• Create shared understanding of corporate vocabulary
across the enterprise
• Align business objectives with capability based planning
to inform strategies that require people, process,
technology and information investment
• Drive alignment of business and IT by facilitating rigorous
identification and agile implementation of business
strategy
What do business architects do?
• Provide critical input to portfolio optimization and
rationalization and advice on long term business
roadmaps
• Facilitate business decisions that are rational, logical &
defensible…………….
What do business architects do?
PPM Software
Communications Leadership
Portfolio Mgmt.
Analysis
TechniquesQuality Assurance
Requirements
Mgmt.
Business SME
PM Techniques
PMBOK
Org. Change Mgmt.
Stakeholder Mgmt.
Tech. Software
Expertise
Application
Lifecycle Mgmt.Tech. Design
Modeling
Design Thinking
Infrastructure
Expertise
Security Expertise
Big Data Design
TechnicalFocusBusiness
Operational Tactical Strategic
Client Mgmt.Project Delivery
Waterfall
Benefits Mgmt.
BIZBOK Agile Product Mgmt.
Traditional IT Skillsets
Adapted from BA Value Offering, Sue Aleman – Slalom Consulting Seattle
PPM Software
Communications Leadership
Portfolio Mgmt.
Analysis
TechniquesQuality Assurance
Requirements
Mgmt.
Business SME
PM Techniques
PMBOK
Org. Change Mgmt.
Stakeholder Mgmt.
Tech. Software
Expertise
Application
Lifecycle Mgmt.Tech. Design
Modeling
Design Thinking
Infrastructure
Expertise
Security Expertise
Big Data Design
TechnicalFocusBusiness
Operational Tactical Strategic
Client Mgmt.Project Delivery
Waterfall
Benefits Mgmt.
BIZBOK
Business
Analyst
Project
Manager
Solution
Architect
Agile Product Mgmt.
Traditional IT Roles
Adapted from BA Value Offering, Sue Aleman – Slalom Consulting Seattle
PPM Software
Communications Leadership
Portfolio Mgmt.
Analysis
TechniquesQuality Assurance
Requirements
Mgmt.
Business SME
PM Techniques
PMBOK
Org. Change Mgmt.
Stakeholder Mgmt.
Tech. Software
Expertise
Application
Lifecycle Mgmt.Tech. Design
Modeling
Design Thinking
Infrastructure
Expertise
Security Expertise
Big Data Design
TechnicalFocusBusiness
Operational Tactical Strategic
Client Mgmt.Project Delivery
Waterfall
Benefits Mgmt.
BIZBOK
Business
Architect
Agile Product Mgmt.
Business Architecture Skillset
BUSINESS
CAPABILITY
TechnicalFocusBusiness
Operational Tactical Strategic
BUSINESS
STRATEGY
GOAL BASED
SOLN. ARCH.
TECH. & BUS.
VISION
TECH. ARCH.
Business
Architect
Aligns Bus.
Strategy,
Capabilities
and
Technology
to achieve
business
objectives
Business Architecture Skillset
Adapted from BA Value Offering, Sue Aleman – Slalom Consulting Seattle
37
• What is keeping your leaders up at night?
• How can Business Architecture improve your business?
• How is Business Architecture happening already at company or with clients?
• What tools and frameworks are already in use?
Getting Started
38
Business Architecture Guild – Bus. Arch. Community & Certification
www.businessarchitectureguild.org
Business Architecture Resources – Benchmark Consulting
https://biz-architect.com/business-architecture/resources/
Getting Started - Resources
• Business Architecture Guild – Business Architecture Guild Innovation
Summit on March 20-21, 2018 Reston, VA
http://www.omg.org/events/va-18/special-events/BA-Summit.htm
• DFWBAN Meeting – Next Meeting Q2 2018 TBD
Getting Started – Upcoming Events
40
•It’s ok to evolve and change…….its human to resist
•Strategic execution is an issue at most companies
•Business Architecture is an emerging profession
that adds value to companies by bridging gaps
What did we learn?
41
cbus@cb1492.com
@cb1492
Columbus Brown, MBA
QUESTIONS?
INTRODUCTION
HAO MA
Agile Business Architecture
- How Business Architecture &
Agile Come Together
Kevin Maunz
Agenda
• The agile vs. waterfall dichotomy
• Agile architecture concepts
• Business capability definition and leveling use case
• Lessons learned - recap
• Q & A
The agile vs. waterfall dichotomy
Is business architecture agile or waterfall?
Neither; it’s fit-for purpose.
Focus on the questions / concerns being addressed.
• What is it that you are trying to convey?
• Who are you conveying it to?
• What are they going to do with it?
Agile architecture concepts
• Limit your scope – small bites that steer and focus the team
• Clearly document the architecture objective – make them
measurable
• Define your work package - fit for purpose
• Limit your work in progress - short iterations with stakeholder
checkpoints
• Good is good enough – perfection is the enemy of good
• Fail / learn fast and adjust – get something captured; iterate and
elaborate to improve
BA principles to the agile methodology
Business architecture highlights strategies and objectives to align agile initiatives
Business architecture heat mapping to identify the state of business capabilities to help
make strategic decisions on prioritization
Business architecture provides the ability to visualize and discuss current-state to future-
state changes
Business architecture value streams, value stages, and related capabilities provide
reference to monitor and manage progress
Business architecture ties stakeholders and value outcomes to:
• each agile requirement
• to a value stream
• one or more capabilities,
• and to identify which strategy(ies) and objective(s) each story addresses
 Source: The Business Architecture Guild: Business Architecture and Agile Methodologies white paper
Business capability map use case
• Business capability map - definition and leveling
• L1 business capability definition
• L1 business capability analysis and elaboration for L2 capability definition
• L2 business capability analysis and elaboration for L3 capability definition
• L3 business capability analysis and elaboration for L1 business function definition
Iteration 1: L1 Business capability definition
Scope: L1 business capability definition
• Sales
Method and technique
• Utilize org charts and business glossary (business
entities) to identify high level concepts that you
derive into L1 capabilities.
• Sales, marketing, etc.
• Utilize industry models
Business capability metadata
• Profile attributes
• Capability name
• Description
• Stratification layer
• Business owner
• Organizational owner
• Value contribution
- Differentiating, Strategic, Essential, Necessity
Lessons learned
• Don’t get caught in the trap of replicating your
organizational structure as a capability map
• Engage the business!
• Good is good enough
L1 business capability example
Iteration 2: L1 Business capability elaboration
for L2 definition
Scope: L1 business capability elaboration
for L2 definition
• Sales management
Method and technique
• Leverage industry models where applicable
• Leverage business attributes from the information
model to identify lower level concepts – these are
things that are important to the business
Business capability metadata
• Business performance
- Financial impact, financial performance, business /
operational efficiency and effectiveness
• Business risk
• Financial, business (market share) and operational
• Availability - business / operational criticality
• SLA’s and SLO’s
Lessons learned
• Ensure that you have the L1 capability map signed off
by the business owner
• Prioritize the L1 capability leveling / decomposition
effort
• Use the language that is comfortable with the business
• Focus on what the business does
L2 business capability example
Iteration 3: L2 Business capability elaboration
for L3 definition
Scope: L2 business capability elaboration
for L3 definition
• Lead management
• Account management
• Proposal management
• Sales channel management
• Plan renewal management
• Sales service management
Method and technique
• Leverage conceptual and logical data models to
identify lower level concepts
• Continue to leverage industry models
Business capability metadata
• Performance
– Key performance area, key performance indicator
and metric
• Technology Risk
• Government regulated
• Data retention
• Privacy
• Security
• Recoverability
• Recovery point objective
• Recovery time objective
L3 business capability example
Iteration 4: L3 Business capability elaboration
for business function definition
Scope: L3 business capability elaboration
for L1 business function definition
• Manage Account Information
Method and technique
• When there are simply too many process to map to
a capability utilize the business function similar to
the APQC process group
• Utilize the APQC classification framework as a
method to identify functions
Business function metadata
• Function name
• Description
• Business owner
• Organizational owner
• Business cycles
• Business performance
– Financial impact, financial performance, business
/ operational efficiency and effectiveness
• Business risk
– Financial, business (market share) and
operational
• Availability - business / operational criticality
– SLA’s and SLO’s
L1 Business function and process example
Next steps – as needed
Business capability stratification, goal and metric
mapping
Business capability mapping
• Organization mapping
• Information mapping
• Value / Value stream and stage mapping
• Resource mapping – application, business function and process
mapping
Strategy mapping
Investment / initiative Mapping
Product/Service Mapping
Stakeholder Mapping
Policy mapping
Lessons learned
• Speed with purpose – ensure that the velocity is directed towards the
delivery of business value
• Communicate and collaborate – this is the foundation for success;
without it your chances are diminished
• Commit and trust to a consistent process – consistency in delivery
will allow you to increase velocity, scale and achieve predicable and
repeatable results; remember that failure is a part of the process it’s
your ability adjust quickly
Lessons learned – cont.
• Eliminate ambiguity – ambiguity breeds confusion and confusion
manifests into chaos; this creates storming and churning with little to
no business value outcome
• Personal daily retrospectives – reflect on the day and identify ways
that you can improve your contribution
• Avoid creating new work that avoids the necessary work – this kills
velocity and the ability to deliver and realize business value
• Continuous improvement – promote a culture of measurement that
continually tests the business value, quality, performance, efficiency
and effectiveness of business execution
Questions?
CLOSING THOUGHTS
COLUMBUS & RACHEL
Business Architect Toolkit
62

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DFWBAN Inagural Meeting 1 18 2018

  • 2. AGENDA 6:00-6:30pm Networking 6:30-6:45pm Kickoff/Introduction 6:45-7:15pm Columbus Brown “The Value of Business Architecture” 7:15-7:45pm Kevin Maunz “How Business Architecture & Agile Come Together” 7:45-8:00pm Closing
  • 5. MISSION Our mission is to be the premier community in the greater Dallas-Fort Worth area where business architects can come together to: •Share expertise •Share best practices •Grow professionally
  • 6. MISSION We will accomplish this by hosting events for members to build a strong network with other like- minded professionals, as well as to showcase innovative industry practices and business architecture applications.
  • 8. The Value of Business Architecture Columbus Brown
  • 9. AGENDA •We fight change •Business Challenges •What is Business Architecture? •Who is practicing it? •What does it provide? •Getting started
  • 10. If you had a time machine….. And I could show you how to change the course of World War II……… how much would that be worth to you? 10
  • 11. If I could show you how to change the course of World War II for less than $2000 Would you be interested? 11
  • 12. 12 • Sir Frank Whittle, inventor of the turbojet engine, fought 10 years of institutional resistance before his ideas were accepted by the British military • During which his patent lapsed in 1935, because he couldn’t afford a £5 renewal fee ($500-2000 US) • His ideas were made public and fell into the hands of the Nazi’s. • The rest is history………… We Fight Change
  • 14. 14 • The Heinkel He 178 was the first aircraft to fly under turbojet power in 1939 • The Me 262 was the worlds first fighter jet. It had great potential in WW II , but had negligible impact because of its late introduction to the war theater Your Competition Fights Change Too
  • 15. If I could show you how to change the course of World War II for less than $2000 Would you be interested? 15
  • 16. If I could show you how to change the course of your business today Would you be interested? How much would you be willing to invest? 16
  • 17. 17 What business challenges are you facing today? •Market •Competition / New Entrants •Operations •Customer Experience & Expectations
  • 18. 66% of HR & IT organizations develop strategic plans that are not linked to the enterprise strategy 95% of employees in most organizations do not understand their organizations strategy Business and IT Leaders are challenged Source: Robert Kaplan, Harvard Business Review
  • 19. •Unpredictable market, vulnerable business models •Easy problems have already been solved •We now are making complex solutions to simple problems (ie: turning off a light with a phone app.) •Everything is getting connected to everything •Natural voice interfaces, internet of things Business Leader Challenges
  • 20. •Rapidly changing technology & expectations •Uncoordinated and conflicting business initiatives •Limited resources •People, Financial •Unrealistic project demands IT Leader Challenges
  • 21. “Most companies have a well defined process for ordering post-it notes, few have a process for transforming strategy into execution” Jeff Scott, Business Innovation Partners What is the Strategy?
  • 22. • A way to align an organizations strategic intent and measure results. • Bridges the gap between strategy and execution. • Business Architecture captures and communicate how an organization: Creates Delivers Captures Value What is Business Architecture?
  • 23. 23 Why Business Architecture? Strategic Alignment Capability Assessments Business Models Executable Roadmaps • Clear business models aligned with strategy • Ways for leaders to identify cross functional alignment & competitive advantage • Enterprise view of capability, technology, organization,& strategy • Identification of gaps & opportunity priorities • Common enterprise catalog • Common understanding of objectives, initiatives, and impacts • Roadmaps that consider current state, end state, gaps and priorities VALUE PROPOSITION Enable alignment across business capabilities, technology, & strategic initiatives Reusable models for communication, understanding impacts, reducing risks, & measuring success Roadmaps & recommendations to successfully execute strategic vision and maximize return on initiatives
  • 24. Source: BIZBOK® Intro. Fig. 1.1, Pg. 3
  • 25. Source: BIZBOK® Intro. Fig. 1.5, Pg. 10
  • 26. Source: Joanne Dong, Presentation - Business Architecture: History, Known Frameworks, & the Five W’s, BBC Conference2013
  • 27. Who is practicing Business Architecture?
  • 28. What does it provide? •Alignment with corporate strategy •Prioritization process for initiatives •Increased collaboration and employee engagement Source: Jeff Scott, Blog – Why YOU Need a Business Architecture, Accelare, 2013
  • 29. Organizations •Individual contributors •IT Organizations – Enterprise Architecture •Business Process Management •Strategy Depts. How is it organized?
  • 30. Service Models •Project Support •Org. Performance •Business Transformation •Strategic Development What services are provided? Scott, Jeff. “How To: Sell, Launch, and Grow a Successful Business Architecture Practice”, Business Innovation Partners, 2015
  • 31. • Create shared understanding of corporate vocabulary across the enterprise • Align business objectives with capability based planning to inform strategies that require people, process, technology and information investment • Drive alignment of business and IT by facilitating rigorous identification and agile implementation of business strategy What do business architects do?
  • 32. • Provide critical input to portfolio optimization and rationalization and advice on long term business roadmaps • Facilitate business decisions that are rational, logical & defensible……………. What do business architects do?
  • 33. PPM Software Communications Leadership Portfolio Mgmt. Analysis TechniquesQuality Assurance Requirements Mgmt. Business SME PM Techniques PMBOK Org. Change Mgmt. Stakeholder Mgmt. Tech. Software Expertise Application Lifecycle Mgmt.Tech. Design Modeling Design Thinking Infrastructure Expertise Security Expertise Big Data Design TechnicalFocusBusiness Operational Tactical Strategic Client Mgmt.Project Delivery Waterfall Benefits Mgmt. BIZBOK Agile Product Mgmt. Traditional IT Skillsets Adapted from BA Value Offering, Sue Aleman – Slalom Consulting Seattle
  • 34. PPM Software Communications Leadership Portfolio Mgmt. Analysis TechniquesQuality Assurance Requirements Mgmt. Business SME PM Techniques PMBOK Org. Change Mgmt. Stakeholder Mgmt. Tech. Software Expertise Application Lifecycle Mgmt.Tech. Design Modeling Design Thinking Infrastructure Expertise Security Expertise Big Data Design TechnicalFocusBusiness Operational Tactical Strategic Client Mgmt.Project Delivery Waterfall Benefits Mgmt. BIZBOK Business Analyst Project Manager Solution Architect Agile Product Mgmt. Traditional IT Roles Adapted from BA Value Offering, Sue Aleman – Slalom Consulting Seattle
  • 35. PPM Software Communications Leadership Portfolio Mgmt. Analysis TechniquesQuality Assurance Requirements Mgmt. Business SME PM Techniques PMBOK Org. Change Mgmt. Stakeholder Mgmt. Tech. Software Expertise Application Lifecycle Mgmt.Tech. Design Modeling Design Thinking Infrastructure Expertise Security Expertise Big Data Design TechnicalFocusBusiness Operational Tactical Strategic Client Mgmt.Project Delivery Waterfall Benefits Mgmt. BIZBOK Business Architect Agile Product Mgmt. Business Architecture Skillset
  • 36. BUSINESS CAPABILITY TechnicalFocusBusiness Operational Tactical Strategic BUSINESS STRATEGY GOAL BASED SOLN. ARCH. TECH. & BUS. VISION TECH. ARCH. Business Architect Aligns Bus. Strategy, Capabilities and Technology to achieve business objectives Business Architecture Skillset Adapted from BA Value Offering, Sue Aleman – Slalom Consulting Seattle
  • 37. 37 • What is keeping your leaders up at night? • How can Business Architecture improve your business? • How is Business Architecture happening already at company or with clients? • What tools and frameworks are already in use? Getting Started
  • 38. 38 Business Architecture Guild – Bus. Arch. Community & Certification www.businessarchitectureguild.org Business Architecture Resources – Benchmark Consulting https://biz-architect.com/business-architecture/resources/ Getting Started - Resources
  • 39. • Business Architecture Guild – Business Architecture Guild Innovation Summit on March 20-21, 2018 Reston, VA http://www.omg.org/events/va-18/special-events/BA-Summit.htm • DFWBAN Meeting – Next Meeting Q2 2018 TBD Getting Started – Upcoming Events
  • 40. 40 •It’s ok to evolve and change…….its human to resist •Strategic execution is an issue at most companies •Business Architecture is an emerging profession that adds value to companies by bridging gaps What did we learn?
  • 43. Agile Business Architecture - How Business Architecture & Agile Come Together Kevin Maunz
  • 44. Agenda • The agile vs. waterfall dichotomy • Agile architecture concepts • Business capability definition and leveling use case • Lessons learned - recap • Q & A
  • 45. The agile vs. waterfall dichotomy Is business architecture agile or waterfall? Neither; it’s fit-for purpose. Focus on the questions / concerns being addressed. • What is it that you are trying to convey? • Who are you conveying it to? • What are they going to do with it?
  • 46. Agile architecture concepts • Limit your scope – small bites that steer and focus the team • Clearly document the architecture objective – make them measurable • Define your work package - fit for purpose • Limit your work in progress - short iterations with stakeholder checkpoints • Good is good enough – perfection is the enemy of good • Fail / learn fast and adjust – get something captured; iterate and elaborate to improve
  • 47. BA principles to the agile methodology Business architecture highlights strategies and objectives to align agile initiatives Business architecture heat mapping to identify the state of business capabilities to help make strategic decisions on prioritization Business architecture provides the ability to visualize and discuss current-state to future- state changes Business architecture value streams, value stages, and related capabilities provide reference to monitor and manage progress Business architecture ties stakeholders and value outcomes to: • each agile requirement • to a value stream • one or more capabilities, • and to identify which strategy(ies) and objective(s) each story addresses  Source: The Business Architecture Guild: Business Architecture and Agile Methodologies white paper
  • 48. Business capability map use case • Business capability map - definition and leveling • L1 business capability definition • L1 business capability analysis and elaboration for L2 capability definition • L2 business capability analysis and elaboration for L3 capability definition • L3 business capability analysis and elaboration for L1 business function definition
  • 49. Iteration 1: L1 Business capability definition Scope: L1 business capability definition • Sales Method and technique • Utilize org charts and business glossary (business entities) to identify high level concepts that you derive into L1 capabilities. • Sales, marketing, etc. • Utilize industry models Business capability metadata • Profile attributes • Capability name • Description • Stratification layer • Business owner • Organizational owner • Value contribution - Differentiating, Strategic, Essential, Necessity Lessons learned • Don’t get caught in the trap of replicating your organizational structure as a capability map • Engage the business! • Good is good enough
  • 51. Iteration 2: L1 Business capability elaboration for L2 definition Scope: L1 business capability elaboration for L2 definition • Sales management Method and technique • Leverage industry models where applicable • Leverage business attributes from the information model to identify lower level concepts – these are things that are important to the business Business capability metadata • Business performance - Financial impact, financial performance, business / operational efficiency and effectiveness • Business risk • Financial, business (market share) and operational • Availability - business / operational criticality • SLA’s and SLO’s Lessons learned • Ensure that you have the L1 capability map signed off by the business owner • Prioritize the L1 capability leveling / decomposition effort • Use the language that is comfortable with the business • Focus on what the business does
  • 53. Iteration 3: L2 Business capability elaboration for L3 definition Scope: L2 business capability elaboration for L3 definition • Lead management • Account management • Proposal management • Sales channel management • Plan renewal management • Sales service management Method and technique • Leverage conceptual and logical data models to identify lower level concepts • Continue to leverage industry models Business capability metadata • Performance – Key performance area, key performance indicator and metric • Technology Risk • Government regulated • Data retention • Privacy • Security • Recoverability • Recovery point objective • Recovery time objective
  • 55. Iteration 4: L3 Business capability elaboration for business function definition Scope: L3 business capability elaboration for L1 business function definition • Manage Account Information Method and technique • When there are simply too many process to map to a capability utilize the business function similar to the APQC process group • Utilize the APQC classification framework as a method to identify functions Business function metadata • Function name • Description • Business owner • Organizational owner • Business cycles • Business performance – Financial impact, financial performance, business / operational efficiency and effectiveness • Business risk – Financial, business (market share) and operational • Availability - business / operational criticality – SLA’s and SLO’s
  • 56. L1 Business function and process example
  • 57. Next steps – as needed Business capability stratification, goal and metric mapping Business capability mapping • Organization mapping • Information mapping • Value / Value stream and stage mapping • Resource mapping – application, business function and process mapping Strategy mapping Investment / initiative Mapping Product/Service Mapping Stakeholder Mapping Policy mapping
  • 58. Lessons learned • Speed with purpose – ensure that the velocity is directed towards the delivery of business value • Communicate and collaborate – this is the foundation for success; without it your chances are diminished • Commit and trust to a consistent process – consistency in delivery will allow you to increase velocity, scale and achieve predicable and repeatable results; remember that failure is a part of the process it’s your ability adjust quickly
  • 59. Lessons learned – cont. • Eliminate ambiguity – ambiguity breeds confusion and confusion manifests into chaos; this creates storming and churning with little to no business value outcome • Personal daily retrospectives – reflect on the day and identify ways that you can improve your contribution • Avoid creating new work that avoids the necessary work – this kills velocity and the ability to deliver and realize business value • Continuous improvement – promote a culture of measurement that continually tests the business value, quality, performance, efficiency and effectiveness of business execution

Notas do Editor

  1. BINGO ACTIVITY
  2. In January 1923, having passed the RAF entrance examination with a high mark, Whittle reported to RAF Halton as an Aircraft Apprentice. He lasted only two days: just five feet tall and with a small chest measurement, he failed the medical.[3] He then put himself through a vigorous training programme and special diet devised by a physical training instructor at Halton to build up his physique, only to fail again six months later, when he was told that he could not be given a second chance, despite having added three inches to his height and chest.[8] Undeterred, he applied again under an assumed name and presented himself as a candidate at the No 2 School of Technical Training RAF Cranwell. This time he passed the physical and, in September that year, 364365 Boy Whittle, F started his three-year training as an aircraft mechanic in No. 1 Squadron of No. 4 Apprentices Wing, RAF Cranwell, because RAF Halton No. 1 School of Technical Training[9] was unable to accommodate all the aircraft apprentices at that time. Whittle hated the strict discipline imposed on apprentices and, convinced there was no hope of ever becoming a pilot he at one time seriously considered deserting.[9] However, throughout his early days as an aircraft apprentice (and at the Royal Air Force College Cranwell), he maintained his interest in model aircraft and joined the Model Aircraft Society, where he built working replicas. The quality of these attracted the eye of the Apprentice Wing commanding officer, who noted that Whittle was also a mathematical genius. He was so impressed that in 1926 he recommended Whittle for officer training at RAF College Cranwell.[3] For Whittle, this was the chance of a lifetime, not only to enter the commissioned ranks but also because the training included flying lessons on the Avro 504.[3] While at Cranwell he lodged in a bungalow at Dorrington. Being an ex-apprentice amongst a majority of ex-public schoolboys, life as an officer cadet was not easy for him, but he nevertheless excelled in the courses and went solo in 1927 after only 13.5 hours instruction, quickly progressing to the Bristol Fighter and gaining a reputation for daredevil low flying and aerobatics.[9]
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  6. http://www.accelare.com/blog/2013/03/28/why-you-need-a-business-architecture
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  9. Adapted from BA Value Offering, Sue Aleman – Slalom Consulting Seattle
  10. Adapted from BA Value Offering, Sue Aleman – Slalom Consulting Seattle
  11. Adapted from BA Value Offering, Sue Aleman – Slalom Consulting Seattle
  12. Adapted from BA Value Offering, Sue Aleman – Slalom Consulting Seattle
  13. t