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Producing health
information for children
and young people	

Colleen	
  Shannon	
  
	
  Freelance	
  Healthcare	
  	
  Writer	
  &	
  Editor	
  
www.healthcarewriting.co.uk	
  	
  
About	
  this	
  presentation	
  
These	
  slides	
  are	
  from	
  a	
  talk	
  I	
  gave	
  at	
  a	
  Patient	
  
Information	
  Forum	
  event:	
  
Creating	
  information	
  for	
  children	
  and	
  young	
  
people	
  
London,	
  January	
  2015	
  
	
  
The	
  next	
  few	
  minutes	
  
•  Media	
  trends	
  
•  About	
  the	
  guide:	
  overview	
  and	
  experts	
  
•  Your	
  information:	
  Making	
  it	
  work	
  
•  The	
  voice	
  of	
  experience	
  
•  Inspiring	
  case	
  studies	
  	
  
•  Useful	
  resources	
  
•  The	
  future!	
  
Media	
  trends	
  (UK)	
  
0	
   20	
   40	
   60	
   80	
   100	
  
Age	
  12-­‐15	
  
Age	
  8-­‐11	
  
Age	
  5-­‐7	
  
Age	
  3-­‐4	
  
2011	
  
2014	
  
Source:	
  Ofcom.	
  2014.	
  Children	
  and	
  parents:	
  Media	
  attitudes	
  report.	
  
http://stakeholders.ofcom.org.uk/binaries/research/media-­‐literacy/media-­‐use-­‐attitudes-­‐14/
Charts_Section_3.pdf	
  	
  
Tablet	
  ownership	
  (%)	
  
Media	
  use	
  
Source:	
  Ofcom.	
  2014.	
  Children	
  and	
  parents:	
  Media	
  attitudes	
  report.	
  
http://stakeholders.ofcom.org.uk/binaries/research/media-­‐literacy/media-­‐use-­‐attitudes-­‐14/
Charts_Section_3.pdf	
  	
  
•  35%	
  of	
  children	
  aged	
  5-­‐15	
  read	
  nearly	
  every	
  day:	
  
so	
  print	
  is	
  still	
  an	
  important	
  format	
  
•  77%	
  use	
  a	
  games	
  console	
  every	
  day:	
  so	
  if	
  you	
  
want	
  the	
  widest	
  reach,	
  this	
  might	
  be	
  the	
  way	
  
to	
  go	
  
About	
  the	
  guide	
  
Guide	
  to	
  producing	
  health	
  information	
  for	
  children	
  
and	
  young	
  people	
  
	
  
July	
  2014	
  
	
  
	
  
	
  
Patient	
  Information	
  Forum	
  
www.pif.org.uk	
  
	
  
Expert	
  advisers	
  
•  Children’s	
  author	
  :	
  Camilla	
  de	
  la	
  Bedoyere	
  
•  Reviewers	
  
•  Professor	
  Sue	
  Ablett,	
  Children’s	
  Cancer	
  and	
  Leukaemia	
  Group	
  	
  
•  Cassie	
  Davis,	
  CLIC	
  Sargent	
  
•  Kath	
  Evans,	
  NHS	
  England	
  
•  Beki	
  Moult,	
  GOSH	
  
•  Professor	
  Nisha	
  Dogra,	
  University	
  of	
  	
  Leicester	
  
•  Dr	
  Knut	
  Schroeder,	
  GP	
  
•  Additional	
  advice	
  	
  
•  Jenny	
  Frank,	
  Children’s	
  Society	
  	
  (young	
  carers)	
  
•  Vicki	
  Kirwin,	
  National	
  Deaf	
  Children’s	
  Society	
  (accessibility)	
  
	
  
Inside	
  the	
  guide	
  
•  Foreword	
  by	
  Kath	
  Evans	
  
•  Writing	
  tips	
  
•  Why	
  the	
  right	
  information	
  matters	
  
•  Involving	
  children	
  &	
  young	
  people	
  
•  Communication	
  approaches	
  
•  How	
  to	
  create	
  high	
  quality	
  information	
  
•  Case	
  studies;	
  Resources;	
  Bibliography	
  
Making	
  it	
  work	
  
Ask	
  the	
  kids!	
  
Involve	
  their	
  
families	
  and	
  
teachers	
  
Be	
  inclusive	
  
Seek	
  
educational	
  
input	
  
Ask	
  clinicians	
  
Work	
  with	
  
authors	
  &	
  
artists	
  
Make	
  best	
  use	
  
of	
  media	
  
Reach	
  your	
  
audience	
  
Evaluate	
  and	
  
report	
  
The	
  voice	
  of	
  experience	
  
	
  
“Get	
  information	
  across	
  in	
  stories…”	
  	
  
	
  
	
  
	
  
“User	
  test	
  at	
  every	
  stage	
  …”	
  
	
  
	
  
“Get	
  input	
  from	
  the	
  people	
  who	
  you’ll	
  
be	
  relying	
  on	
  to	
  distribute	
  your	
  
resources…”	
  
	
  
	
  
	
  
“Be	
  flexible	
  and	
  never	
  say	
  no.	
  Be	
  really	
  
open	
  to	
  lots	
  of	
  different	
  ideas.”	
  
	
  
	
  
“Enjoy	
  your	
  work!”	
  
	
  
“Know	
  your	
  audience,	
  check	
  you	
  
know,	
  and	
  then	
  ask	
  again!”	
  
	
  
Inspiring	
  case	
  studies	
  
Many	
  of	
  our	
  case	
  study	
  contributors	
  are	
  speaking	
  
today:	
  
•  Monkey	
  Wellbeing	
  
•  Breast	
  Cancer	
  Care	
  
•  Northumberland	
  Tyne	
  &	
  Wear	
  NHS	
  Foundation	
  
Trust	
  
•  	
  Diabetes	
  UK	
  
•  National	
  Children’s	
  Bureau	
  
Inspiring	
  case	
  studies	
  
Newham	
  Council	
  &	
  Resonant	
  
Media	
  
Play	
  your	
  way	
  to	
  60	
  a	
  day	
  
Campaign	
  with	
  schools	
  to	
  reduce	
  
obesity	
  and	
  increase	
  physical	
  activity	
  
among	
  7	
  -­‐	
  11	
  year	
  olds	
  
www.resonantmedia.co.uk	
  	
  
Inspiring	
  case	
  studies	
  
British	
  Heart	
  Foundation	
  
yHeart	
  
	
  
Website	
  and	
  social	
  media	
  for	
  
young	
  people	
  
www.yheart.net	
  	
  
Other	
  inspiring	
  work	
  
National	
  Deaf	
  
Children’s	
  Society	
  
My	
  life,	
  my	
  health	
  
	
  
Campaign	
  to	
  improve	
  deaf	
  young	
  
people’s	
  experiences	
  of	
  GP	
  
services.	
  
youngpeople.ndcsbuzz.org.uk/
mylifemyhealth	
  	
  
Other	
  inspiring	
  work	
  
Best	
  Beginnings	
  
Baby	
  buddy	
  
App	
  for	
  young	
  parents	
  
www.bestbeginnings.org.uk/babybuddy	
  	
  
	
  
Useful	
  resources	
  
•  Ofcom.	
  Children	
  and	
  parents:	
  Media	
  attitudes	
  
report.	
  stakeholders.ofcom.org.uk/	
  
•  General	
  Medical	
  Council.	
  2007.	
  0-­‐18	
  years	
  guidance.	
  
www.gmc-­‐uk.org	
  	
  
•  	
  Joan	
  Ganz	
  Cooney	
  Centre	
  
www.joanganzcooneycenter.org	
  	
  
•  O’Reilly,	
  Dogra	
  &	
  Ronzoni.	
  Research	
  with	
  children:	
  
Theory	
  and	
  practice.	
  Sage	
  Publications,	
  2013.	
  	
  
Looking forward to the
future!

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Health information for children and young people

  • 1. Producing health information for children and young people Colleen  Shannon    Freelance  Healthcare    Writer  &  Editor   www.healthcarewriting.co.uk    
  • 2. About  this  presentation   These  slides  are  from  a  talk  I  gave  at  a  Patient   Information  Forum  event:   Creating  information  for  children  and  young   people   London,  January  2015    
  • 3. The  next  few  minutes   •  Media  trends   •  About  the  guide:  overview  and  experts   •  Your  information:  Making  it  work   •  The  voice  of  experience   •  Inspiring  case  studies     •  Useful  resources   •  The  future!  
  • 4. Media  trends  (UK)   0   20   40   60   80   100   Age  12-­‐15   Age  8-­‐11   Age  5-­‐7   Age  3-­‐4   2011   2014   Source:  Ofcom.  2014.  Children  and  parents:  Media  attitudes  report.   http://stakeholders.ofcom.org.uk/binaries/research/media-­‐literacy/media-­‐use-­‐attitudes-­‐14/ Charts_Section_3.pdf     Tablet  ownership  (%)  
  • 5. Media  use   Source:  Ofcom.  2014.  Children  and  parents:  Media  attitudes  report.   http://stakeholders.ofcom.org.uk/binaries/research/media-­‐literacy/media-­‐use-­‐attitudes-­‐14/ Charts_Section_3.pdf     •  35%  of  children  aged  5-­‐15  read  nearly  every  day:   so  print  is  still  an  important  format   •  77%  use  a  games  console  every  day:  so  if  you   want  the  widest  reach,  this  might  be  the  way   to  go  
  • 6. About  the  guide   Guide  to  producing  health  information  for  children   and  young  people     July  2014         Patient  Information  Forum   www.pif.org.uk    
  • 7. Expert  advisers   •  Children’s  author  :  Camilla  de  la  Bedoyere   •  Reviewers   •  Professor  Sue  Ablett,  Children’s  Cancer  and  Leukaemia  Group     •  Cassie  Davis,  CLIC  Sargent   •  Kath  Evans,  NHS  England   •  Beki  Moult,  GOSH   •  Professor  Nisha  Dogra,  University  of    Leicester   •  Dr  Knut  Schroeder,  GP   •  Additional  advice     •  Jenny  Frank,  Children’s  Society    (young  carers)   •  Vicki  Kirwin,  National  Deaf  Children’s  Society  (accessibility)    
  • 8. Inside  the  guide   •  Foreword  by  Kath  Evans   •  Writing  tips   •  Why  the  right  information  matters   •  Involving  children  &  young  people   •  Communication  approaches   •  How  to  create  high  quality  information   •  Case  studies;  Resources;  Bibliography  
  • 9. Making  it  work   Ask  the  kids!   Involve  their   families  and   teachers   Be  inclusive   Seek   educational   input   Ask  clinicians   Work  with   authors  &   artists   Make  best  use   of  media   Reach  your   audience   Evaluate  and   report  
  • 10. The  voice  of  experience     “Get  information  across  in  stories…”           “User  test  at  every  stage  …”       “Get  input  from  the  people  who  you’ll   be  relying  on  to  distribute  your   resources…”         “Be  flexible  and  never  say  no.  Be  really   open  to  lots  of  different  ideas.”       “Enjoy  your  work!”     “Know  your  audience,  check  you   know,  and  then  ask  again!”    
  • 11. Inspiring  case  studies   Many  of  our  case  study  contributors  are  speaking   today:   •  Monkey  Wellbeing   •  Breast  Cancer  Care   •  Northumberland  Tyne  &  Wear  NHS  Foundation   Trust   •   Diabetes  UK   •  National  Children’s  Bureau  
  • 12. Inspiring  case  studies   Newham  Council  &  Resonant   Media   Play  your  way  to  60  a  day   Campaign  with  schools  to  reduce   obesity  and  increase  physical  activity   among  7  -­‐  11  year  olds   www.resonantmedia.co.uk    
  • 13. Inspiring  case  studies   British  Heart  Foundation   yHeart     Website  and  social  media  for   young  people   www.yheart.net    
  • 14. Other  inspiring  work   National  Deaf   Children’s  Society   My  life,  my  health     Campaign  to  improve  deaf  young   people’s  experiences  of  GP   services.   youngpeople.ndcsbuzz.org.uk/ mylifemyhealth    
  • 15. Other  inspiring  work   Best  Beginnings   Baby  buddy   App  for  young  parents   www.bestbeginnings.org.uk/babybuddy      
  • 16. Useful  resources   •  Ofcom.  Children  and  parents:  Media  attitudes   report.  stakeholders.ofcom.org.uk/   •  General  Medical  Council.  2007.  0-­‐18  years  guidance.   www.gmc-­‐uk.org     •   Joan  Ganz  Cooney  Centre   www.joanganzcooneycenter.org     •  O’Reilly,  Dogra  &  Ronzoni.  Research  with  children:   Theory  and  practice.  Sage  Publications,  2013.    
  • 17. Looking forward to the future!