Using semantic technology and text mining to surface actionable business insights from private and unstructured data.

1. REAL TIME TEXT ANALTYICS Collective Intellect Leader In Text Analytics Solutions Proprietary and confidential. Not to be used or reproduced without the consent of Collective Intellect, Inc.

2. Collective Intellect seeks to maximize the value of free form text for clients Brand Selected Social handle Daypart Gender Location Subjective Dimensions: Taste, Quality Sentiment: Negative Proprietary and confidential. Not to be used or reproduced without the consent of Collective Intellect, Inc.

3. “I was surprised that no systems were designed to deal with the ambiguity of conversational text in a scalable fashion.” Proprietary and confidential. Not to be used or distributed without the consent of Collective Intellect, Inc. By recognizing the technological inefficiency of legacy players, Collective Intellect currently leads the space Tim MCandless, Chief Research Officer at Collective Intellect “Its (Collective Intellect) most notable attribute is data quality through text analysis, in which it currently leads the field” Forrester: The Forrester Wave™: Listening Platforms, Q3 2010

5. Issues with ambiguity

7. Slow on large, unstructured text

9. High Performance for Speed and Precision

10. Easier Maintenance

11. Used for Highly Accurate Categorization

12. Spam identificationProprietary and confidential. Not to be used or reproduced without the consent of Collective Intellect, Inc.

14. 500 unique forums/boards

15. 500,000 posts/day

16. Survey/Focus Group Verbatim

17. 50 million unique authors

18. 2 million fan pages/user groups

19. 1 million+ posts/day

20. Private Community Conversations (External & Internal)

21. 15 million unique blogs

22. 1 million+ posts/day

24. 300K new authors/day

26. Setup within hours

27. Call Center/Email/Chat Transcripts

28. 60 million unique authors

29. 8 million tweets/day

30. 100,000 new authors/day

31. Text-Translated Video

32. 2.5 million authors

33. 40,000 unique sites

34. 200,000 posts/day

35. Private news, research, feeds

36. 600 thousand unique consumers

37. 60 thousand reviews/day

38. 25 unique review sitesProprietary and confidential. Not to be used or reproduced without the consent of Collective Intellect, Inc.

39. Software can be customized for analysis that is designed specifically to discover and trend KPIs relevant to a business Proprietary and confidential. Not to be used or distributed without the consent of Collective Intellect, Inc. Usecase: Analysis of client feedback forms Client XYZ used Collective Intellect’s software to determine which issues caused the most dissatisfaction among guests. Previous attempts with a legacy analytics system had proven inability to determine the most dominant issues, to quantify specific root causes within each issue, or to provide supporting verbatim in a satisfactory manner. Outcome By plugging those same surveys into CI’s text analytics suite, the client was able to determine key issues and rank them accordingly. Thereafter, supporting verbatim was retrieved as well. Client XYZ now has a clear understanding of where to focus capital for improvement and how to adjust messaging. Example of Customized Dashboard

41. Consultation on establishing KPI’s

42. Project-based research services

43. Continual analytics, trackers and consultative support

44. Real-time text processing

45. Standard and Customized KPI tracking

46. Integration of customized data elements (transactional, web traffic,) for correlation with text-based data