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IIED_casestudy
1.
Sage streamlines IIED’s HR
processes Sage Snowdropkcs Case study the implementation phase they had their own dedicated Project Manager who was on hand to support them and answer any queries they had. They received in-house and online training on different aspects of the system to ensure they were getting the most from their investment. They also had access to the Sage in-house support desk and the support database to ensure all their queries were answered quickly and efficiently. As well as implementing the SnowdropKCS software IIED also decided to take advantage of the Sage Bureau service which saved them the cost of an in-house Payroll department. The impact Sage’s SnowdropKCS HR solution has saved IIED a significant amount of time through streamlining and outsourcing many of their previous manual processes. It has made their HR function more efficient meaning they are able to focus on their strategic HR role and HR can provide a better service for their employees. They can now accurately record and report on the changing needs of their employees accurately and efficiently. Workflow functionality has enabled them to set reminders meaning they are able to respond to situations in a timely manner as well as run reports and produce mass mailouts. IIED are also in the process of implementing the Self- Service module which will mean their employees will be able to interact with their own HR data. This will not only save the HR department more time through less administration it will increase the accuracy of the data. Further benefits for IIED of the Self- Service module will include increased employee engagement through branding and supporting communication to the business. The International Institute for Environment and Development (IIED) is a global leader in sustainable development with offices in London and Edinburgh. They successfully upgraded from using Sage 50 Payroll to using Sage’s SnowdropKCS HR software and the Sage Payroll Bureau service to provide efficiency savings for the organisation. Key benefits: • Streamlined a number of HR processes • Recording and reporting on HR data more efficiently and accurately • Workflow reminders ensuring timely responses The challenge IIED previously used Sage 50 Payroll however this was not linked to their HR system and they were struggling to accurately record employee data and manage the changing needs of their employees. Too much of their time was spent on administrative tasks and recording information in different places. This meant their time was wasted and there was potential for error. Their previous system did not enable them to monitor absence or create reports which meant they were unable to identify issues, trends or support the business going forward. The solution IIED decided to implement Sage’s SnowdropKCS HR solution which would streamline many of the manual processes and allow them to record and report on their HR data more efficiently and accurately. Throughout Customer The International Institute for Environment and Development (IIED), Industry Research, Location London, United Kingdom Number of locations 3 System SnowdropKCS HR Sage Payroll Bureau Service “The SnowdropKCS solution has helped to streamline a number of processes and it allows us to record and report on all our HR data more efficiently than before saving time and avoiding mistakes.” Caroline Johnston, HR Advisor, IIED © Sage (UK) Limited 2014 08/14 HD Paper from well managed forests For more info, visit www.snowdropkcs.co.uk Email snowdropkcs@sage.com
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