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Anna F. Shallenberger
President & “Chief Archer”
Shallenberger Intelligence Services                                                                                             June 14, 2011
anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use
   Definitions vary as to what it is / is not

                                                Many names – deep, invisible, hidden, opaque etc
                                                     Surface web is              “visible” portion

                                                Baseline Research, particularly re size, dated
                                                     Term coined by               Michael Bergman…

Anna F. Shallenberger
President & “Chief Archer”
Shallenberger Intelligence Services

anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   2
 Pages lower ranked due to Search Engine Optimization [SEO]

                                              Sites coded to exclude bots

                                              Dynamic content generated by page search – stats, etc

                                              Search engine chooses not cover whole site due volume of context

                                              Format – video/image w/o text/tags, or they’re incomplete

                                              Site/pages not connected with pages browser(s)
Anna F. Shallenberger
President & “Chief Archer”                    Password protected pages
Shallenberger Intelligence Services

anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   3
Figure 1. Search Engines: Dragging a Net Across the Web's Surface




Anna F. Shallenberger
President & “Chief Archer”
Shallenberger Intelligence Services

anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   4
Anna F. Shallenberger
President & “Chief Archer”
Shallenberger Intelligence Services

anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
                                               Q4 NPD Search &Portal Site Study, reported by Search Engine Watch
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   5
   Pearl Grow …

                                               ID Leakage Points [factoring in copyright & other IP concerns]

                                               Non Central Hosts of Content
                                                    E.   G. Content not controlled by “HQ”

                                               Surgical Manual Browsing

                                               Dark Web Browsers [also use pathfinders]

Anna F. Shallenberger
President & “Chief Archer”                     Leverage Your {on & offline} Networks ….
Shallenberger Intelligence Services

anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   6
Conduct
                                               Search




                                                                          Evaluate What
                                                                          You Find…




                                                                                                            Mine the most on
                                                                                                            point for more
                                                                                                            ideas …



Anna F. Shallenberger                                 Refine your search strategy,
President & “Chief Archer”                            Continue your investigation,
Shallenberger Intelligence Services                   Repeat process as needed…
anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   7
Anna F. Shallenberger
President & “Chief Archer”
Shallenberger Intelligence Services

anna@targetedknowledge.com                   www.pearltrees.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   8
Look        For…
                                                    Concepts/Terms/Catch Phrases etc

                                                    Names – Experts/Reports/Publications
                                                    URL Roots , e.g. are the most relevant loaded on the same part of site


                                               Revisit strategy adding incremental terms and/or
                                                      re-weighting / editing Boolean linkages

                                               Don’t forget the reverse
Anna F. Shallenberger
President & “Chief Archer”
                                                    What are key              terms repeating in the “false drops”
Shallenberger Intelligence Services

anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   9
[factoring in copyright & other IP concerns]

                                               Analogy: Similar to emotional conversations,
                                                     where “speaker” may or may not
                                                   Intend for public [or so much of them] to “hear” [have access to] it
                                                   Fully comprehend others’ valuation of the information

                                                   Understand originators perspective – “But I only told that to…
                                                          And they promised not to tell anyone…”


                                               Information Leakage Points
Anna F. Shallenberger
President & “Chief Archer”                         Reuse by others – clients, ex employees
Shallenberger Intelligence Services

anna@targetedknowledge.com
                                                      Conference Presentations
203.258.2383
917.591.6732 fax                                      Case Studies or other Sales & Marketing Collateral
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian
                                                      Continuing Education [especially MBA classes]
http://closetlibrarian.blogspot.com                   Social Media
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   10
Non Central Content Hosts, e. g. content not “HQ” controlled

                                               Branch offices of consultants, research firms, usually non-US

                                               Biz units migrating tech platforms [generally post-merger]

                                               Satellite campuses, larger academic institutions

                                               Event-driven sites – conferences, product introductions, etc…
Anna F. Shallenberger
President & “Chief Archer”                     Non-merger partnerships / joint initiatives
Shallenberger Intelligence Services

anna@targetedknowledge.com
203.258.2383                                   “Relationships” NEC–specialized social networks , non-profits..
917.591.6732 fax
www.targetedknowledge.com
                                                        [sometimes exec bios NOT pasted verbatim from corp site]
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   11
Dark Web / Specialized Browsers, etc




Anna F. Shallenberger
President & “Chief Archer”
Shallenberger Intelligence Services

anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   12
Surgical Browsing
                                               Identify Potential High-Value Sites
                                               Navigate Manually
                                               Create Your Own Site Index Using a Browser

                                            It can include
                                               Downloading {smaller} sites into Adobe to browse offline
                                               Looking for cross-linking to site, especially several layers in
                                               Locating historical content in caches or archiving sites
Anna F. Shallenberger
President & “Chief Archer”
Shallenberger Intelligence Services
                                            Be Careful
anna@targetedknowledge.com
203.258.2383                                   While limiting searches by doc type [pdf etc] is effective
917.591.6732 fax
www.targetedknowledge.com                           Searchable layers can mask them behind other file types
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   13
Leveraging Who You Know, Digitally & Offline

                                             What       do people in that field read, on & offline ?
                                                          What would they consider a waste of time?


                                            A   large part of the challenge is indexing…
                                                     And     you need to ID what they “miss”


                                                Sometimes there’s no GPS, must already know
                                                       where you’re going, or at least a mid-point…
Anna F. Shallenberger
President & “Chief Archer”
Shallenberger Intelligence Services

anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   14
Needles in Haystacks aren’t invisible,
                                                     but they can be more work to locate
                                                               Some even hide in plain sight

                                            Have a plan, but flex it as needed
                                                          Take good notes, bookmark good leads, save best hits
                                                                          Might not find them again or they change

                                                                                                                ALWAYS Consider the Source

                                            Manage time spent, don’t get lost
Anna F. Shallenberger                                                     Be Flexible, but still…
President & “Chief Archer”
Shallenberger Intelligence Services
                                                                                          Plan Ahead
anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   15
Planning Ahead

                                                                      *AFS example based on model designed by KnowledgeInforrm




                                                                                                                                 Based On Questions You
                                                                                                                                  Are Seeking To Answer
                                                                                                                                  ID Potential Sources, &
                                                                                                                                “Pearl Grow” From There




Anna F. Shallenberger
President & “Chief Archer”
Shallenberger Intelligence Services

anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   16
ID/Target Sources
                                              {categorization subjective – many fit multiple}

                                                Influencers
                                                Consultants / Think Tanks
                                                Pollsters / Market Researchers
                                                Academia
                                                Governmental
                                                NGOs & Advocacy Groups
                                                Trade/Professional Associations
                                                Other Niche Organizations
                                                Businesses & Publishers, NEC
                                                Aggregators/Re-packagers/Peer-Sharing , NEC
Anna F. Shallenberger                           PEOPLE NEC
President & “Chief Archer”
Shallenberger Intelligence Services

anna@targetedknowledge.com
203.258.2383
917.591.6732 fax
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com
www.linkedin.com/in/annafayshallenberger
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   17
 Deep     Web: Surfacing Hidden Value
                                            www.brightplanet.com/images/uploads/DeepWebWhitePaper_20091015.pdf


                                             Marcus      Zillman: Deep Web Research
                                            www.llrx.com/features/deepweb2011.htm or www.deepwebresearch.info


                                             Chris   Sherman @ Information Online
                                            www.docstoc.com/Docs/Document-Detail-14.aspx?doc_id=84592274


                                             August     Jackson [for SCIP] Getting Most ….
                                            http://homepage.mac.com/cornfed/internetdeepweb.pdf


                                             Using Web Investigative Reporting Tool www.slideshare.net/tccj/web-as-investigative-tool or
                                            http://campuscoverage.org/sites/default/files/Docs/Presentations/CCPInternet.ppt
                                            Model      & Analyze Deep Web
                                            www.scribd.com/doc/59496007/Modeling-and-Analyze-the-Deep-Web-Surfacing-Hidden-Value
Anna F. Shallenberger
President & “Chief Archer”                   Accurate      & Efficient Crawling Deep Web
Shallenberger Intelligence Services         www.scribd.com/doc/57147960/Accurate-And-Efficient-Crawling-The-Deep-Web-Surfacing-Hidden-Value

anna@targetedknowledge.com
203.258.2383                                 Web     & Twitter Archiving @ Library of Congress
917.591.6732 fax                            www.slideshare.net/nullhandle/web-and-twitter-archiving-at-the-library-of-congress
www.targetedknowledge.com
http://twitter.com/ClosetLibrarian          CRS    report to Congress www.docstoc.com/docs/84024621/CRS-Report-for-Congress
http://www.slideshare.net/ClosetLibrarian

http://closetlibrarian.blogspot.com          How     Much Information [UC Berkeley]
www.linkedin.com/in/annafayshallenberger    http://www2.sims.berkeley.edu/research/projects/how-much-info-2003/printable_report.pdf
www.ci2020.com/profile/AnnaFShallenberger
http://tinyurl.com/AIIP-AFS
                                            Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   18
No member of a crew is praised for the rugged individuality of his rowing.
                                            ~Ralph Waldo Emerson
Thanks & Best Regards,
Anna F. Shallenberger

203.258.2383 cell
917.591.6732 fax
anna@targetedknowledge.com
http://twitter.com/ClosetLibrarian
http://www.slideshare.net/ClosetLibrarian
http://closetlibrarian.blogspot.com

An experienced researcher, educator, author, blogger, strategist & consultant,
Anna Shallenberger, aka the ClosetLibrarian, was recently recognized in Best of
the Business Web & featured on SlideShare’s home page.

At SLA 2011 , Anna was a panelist for “Integrating with Sales & Marketing to
Capture & Deliver Intelligence” & led an "Intelligence Café“ discussion regarding
Unique Information Sources & the Deep Web. She was also a spotlight panelist
@ SLA 2010 & served as conference planner for the CI Division.




Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use   19

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2011 Mining Unique Information Sources & Deep Invisible-Hidden-Opaque Web Recap Final

  • 1. Anna F. Shallenberger President & “Chief Archer” Shallenberger Intelligence Services June 14, 2011 anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use
  • 2. Definitions vary as to what it is / is not  Many names – deep, invisible, hidden, opaque etc Surface web is “visible” portion  Baseline Research, particularly re size, dated Term coined by Michael Bergman… Anna F. Shallenberger President & “Chief Archer” Shallenberger Intelligence Services anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 2
  • 3.  Pages lower ranked due to Search Engine Optimization [SEO]  Sites coded to exclude bots  Dynamic content generated by page search – stats, etc  Search engine chooses not cover whole site due volume of context  Format – video/image w/o text/tags, or they’re incomplete  Site/pages not connected with pages browser(s) Anna F. Shallenberger President & “Chief Archer”  Password protected pages Shallenberger Intelligence Services anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 3
  • 4. Figure 1. Search Engines: Dragging a Net Across the Web's Surface Anna F. Shallenberger President & “Chief Archer” Shallenberger Intelligence Services anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 4
  • 5. Anna F. Shallenberger President & “Chief Archer” Shallenberger Intelligence Services anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com Q4 NPD Search &Portal Site Study, reported by Search Engine Watch www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 5
  • 6. Pearl Grow …  ID Leakage Points [factoring in copyright & other IP concerns]  Non Central Hosts of Content  E. G. Content not controlled by “HQ”  Surgical Manual Browsing  Dark Web Browsers [also use pathfinders] Anna F. Shallenberger President & “Chief Archer”  Leverage Your {on & offline} Networks …. Shallenberger Intelligence Services anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 6
  • 7. Conduct Search Evaluate What You Find… Mine the most on point for more ideas … Anna F. Shallenberger Refine your search strategy, President & “Chief Archer” Continue your investigation, Shallenberger Intelligence Services Repeat process as needed… anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 7
  • 8. Anna F. Shallenberger President & “Chief Archer” Shallenberger Intelligence Services anna@targetedknowledge.com www.pearltrees.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 8
  • 9. Look For…  Concepts/Terms/Catch Phrases etc  Names – Experts/Reports/Publications  URL Roots , e.g. are the most relevant loaded on the same part of site  Revisit strategy adding incremental terms and/or re-weighting / editing Boolean linkages  Don’t forget the reverse Anna F. Shallenberger President & “Chief Archer”  What are key terms repeating in the “false drops” Shallenberger Intelligence Services anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 9
  • 10. [factoring in copyright & other IP concerns]  Analogy: Similar to emotional conversations, where “speaker” may or may not  Intend for public [or so much of them] to “hear” [have access to] it  Fully comprehend others’ valuation of the information  Understand originators perspective – “But I only told that to… And they promised not to tell anyone…”  Information Leakage Points Anna F. Shallenberger President & “Chief Archer”  Reuse by others – clients, ex employees Shallenberger Intelligence Services anna@targetedknowledge.com  Conference Presentations 203.258.2383 917.591.6732 fax  Case Studies or other Sales & Marketing Collateral www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian  Continuing Education [especially MBA classes] http://closetlibrarian.blogspot.com  Social Media www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 10
  • 11. Non Central Content Hosts, e. g. content not “HQ” controlled  Branch offices of consultants, research firms, usually non-US  Biz units migrating tech platforms [generally post-merger]  Satellite campuses, larger academic institutions  Event-driven sites – conferences, product introductions, etc… Anna F. Shallenberger President & “Chief Archer”  Non-merger partnerships / joint initiatives Shallenberger Intelligence Services anna@targetedknowledge.com 203.258.2383  “Relationships” NEC–specialized social networks , non-profits.. 917.591.6732 fax www.targetedknowledge.com [sometimes exec bios NOT pasted verbatim from corp site] http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 11
  • 12. Dark Web / Specialized Browsers, etc Anna F. Shallenberger President & “Chief Archer” Shallenberger Intelligence Services anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 12
  • 13. Surgical Browsing  Identify Potential High-Value Sites  Navigate Manually  Create Your Own Site Index Using a Browser It can include  Downloading {smaller} sites into Adobe to browse offline  Looking for cross-linking to site, especially several layers in  Locating historical content in caches or archiving sites Anna F. Shallenberger President & “Chief Archer” Shallenberger Intelligence Services Be Careful anna@targetedknowledge.com 203.258.2383  While limiting searches by doc type [pdf etc] is effective 917.591.6732 fax www.targetedknowledge.com Searchable layers can mask them behind other file types http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 13
  • 14. Leveraging Who You Know, Digitally & Offline  What do people in that field read, on & offline ? What would they consider a waste of time? A large part of the challenge is indexing…  And you need to ID what they “miss”  Sometimes there’s no GPS, must already know where you’re going, or at least a mid-point… Anna F. Shallenberger President & “Chief Archer” Shallenberger Intelligence Services anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 14
  • 15. Needles in Haystacks aren’t invisible, but they can be more work to locate Some even hide in plain sight Have a plan, but flex it as needed Take good notes, bookmark good leads, save best hits Might not find them again or they change ALWAYS Consider the Source Manage time spent, don’t get lost Anna F. Shallenberger Be Flexible, but still… President & “Chief Archer” Shallenberger Intelligence Services Plan Ahead anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 15
  • 16. Planning Ahead *AFS example based on model designed by KnowledgeInforrm Based On Questions You Are Seeking To Answer ID Potential Sources, & “Pearl Grow” From There Anna F. Shallenberger President & “Chief Archer” Shallenberger Intelligence Services anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 16
  • 17. ID/Target Sources {categorization subjective – many fit multiple} Influencers Consultants / Think Tanks Pollsters / Market Researchers Academia Governmental NGOs & Advocacy Groups Trade/Professional Associations Other Niche Organizations Businesses & Publishers, NEC Aggregators/Re-packagers/Peer-Sharing , NEC Anna F. Shallenberger PEOPLE NEC President & “Chief Archer” Shallenberger Intelligence Services anna@targetedknowledge.com 203.258.2383 917.591.6732 fax www.targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com www.linkedin.com/in/annafayshallenberger www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 17
  • 18.  Deep Web: Surfacing Hidden Value www.brightplanet.com/images/uploads/DeepWebWhitePaper_20091015.pdf  Marcus Zillman: Deep Web Research www.llrx.com/features/deepweb2011.htm or www.deepwebresearch.info  Chris Sherman @ Information Online www.docstoc.com/Docs/Document-Detail-14.aspx?doc_id=84592274  August Jackson [for SCIP] Getting Most …. http://homepage.mac.com/cornfed/internetdeepweb.pdf  Using Web Investigative Reporting Tool www.slideshare.net/tccj/web-as-investigative-tool or http://campuscoverage.org/sites/default/files/Docs/Presentations/CCPInternet.ppt Model & Analyze Deep Web www.scribd.com/doc/59496007/Modeling-and-Analyze-the-Deep-Web-Surfacing-Hidden-Value Anna F. Shallenberger President & “Chief Archer”  Accurate & Efficient Crawling Deep Web Shallenberger Intelligence Services www.scribd.com/doc/57147960/Accurate-And-Efficient-Crawling-The-Deep-Web-Surfacing-Hidden-Value anna@targetedknowledge.com 203.258.2383  Web & Twitter Archiving @ Library of Congress 917.591.6732 fax www.slideshare.net/nullhandle/web-and-twitter-archiving-at-the-library-of-congress www.targetedknowledge.com http://twitter.com/ClosetLibrarian CRS report to Congress www.docstoc.com/docs/84024621/CRS-Report-for-Congress http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com  How Much Information [UC Berkeley] www.linkedin.com/in/annafayshallenberger http://www2.sims.berkeley.edu/research/projects/how-much-info-2003/printable_report.pdf www.ci2020.com/profile/AnnaFShallenberger http://tinyurl.com/AIIP-AFS Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 18
  • 19. No member of a crew is praised for the rugged individuality of his rowing. ~Ralph Waldo Emerson Thanks & Best Regards, Anna F. Shallenberger 203.258.2383 cell 917.591.6732 fax anna@targetedknowledge.com http://twitter.com/ClosetLibrarian http://www.slideshare.net/ClosetLibrarian http://closetlibrarian.blogspot.com An experienced researcher, educator, author, blogger, strategist & consultant, Anna Shallenberger, aka the ClosetLibrarian, was recently recognized in Best of the Business Web & featured on SlideShare’s home page. At SLA 2011 , Anna was a panelist for “Integrating with Sales & Marketing to Capture & Deliver Intelligence” & led an "Intelligence Café“ discussion regarding Unique Information Sources & the Deep Web. She was also a spotlight panelist @ SLA 2010 & served as conference planner for the CI Division. Anna F Shallenberger, All Rights Reserved, for educational use only, not for redistribution or commercial re-use 19