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SIMPLE WAYS TO MASSIVELY
INCREASE YOUR CONTENT
Ideas for managing high-volume content
Across today’s most important channels

@Compendium

#MBO13
Agenda:
1.  Your content crisis
2.  Solving it
① 
② 
③ 
④ 
⑤ 

@Compendium

Plan
Produce
Publish
Promote
Prove

#MBO13
“Marketing needs to de-emphasize tasks like
‘Thought Leadership’ and White Papers and
focus more on advanced activities…
– Ana Lapter, Corporate Executive Board

“Stop Trying To Be Amazing”
– Jay Baer
@Compendium

#MBO13
THE GROWTH OF

DIGITAL CONTENT
2008 – 1 trillion indexed pages

@Compendium

#MBO13
THE GROWTH OF

DIGITAL CONTENT
2013 – 30 trillion indexed pages

@Compendium

#MBO13
SUPPOSE YOU ARE
AN INSURANCE COMPANY
Can you think of the top 30 Topics
prospects and customers might be
interested in?

@Compendium

Insurance
Car Insurance
Motor Insurance
Life Insurance
Home Insurance
Insurance Rates
Health Insurance
Motorcycle Insurance
Liability Insurance
Cheap Insurance
Minimum Insurance
Homeowners Insurance
Auto Quote
Home & Auto Discounts
Term Insurance

Travel Insurance
Online Car Insurance
Flood Insurance
Compare Insurance
Commercial Insurance
Business Insurance
Medical Insurance
Commercial Vehicle Insurance
Umbrella Policy
Farm Insurance
Renters Insurance
Pet Insurance
Hurricane Insurance
Easy Claims
Dental Insurance
#MBO13
Create customer personas
Demographics
Motivations
Characteristics
goals
@Compendium

#MBO13
Create customer personas
User Category: Fishing Enthusiast
Age: 40
Race: Caucasian
Education: Associate Degree
Employment: Full Time
Household Income: $75,000
Family: Husband, three children (2 boys and 1 girl)

Lucy Anderson!
“I’ve been fishing since I was a little girl. My
dad used to take me out on the weekends.
He showed me how to bait, catch, clean
and cook all variety of fish. Now I’m
passing on the love of this activity to my
two little boys and daughter.”
@Compendium

BEHAVIORS & CULTURE
Conservative values
Family focused
Health-minded
Outdoorsy
Fun-loving

CHALLENGES
Making time for her favorite pastimes
Having enough money to send her
kids to college
Balancing work and life

SAMPLE SEARCH QUERIES
Best fishing spots in North America
Family fishing destinations
Fish recipes



FEARS
Not enough time for family
Inability to send kids to college
Global warming



MOTIVATIONS
Happy, healthy family
Active living
Sufficient free time


NEEDS & EXPECTATIONS
Intuitive products
Desire for work-life balance
Prioritization of family time



#MBO13
30 TOPICS
X 5 Personas
150 CONTENT ELEMENTS
@Compendium

#MBO13
AWARENESS
Typical

SALES FUNNEL

CONSIDERATION
INQUIRY
PURCHASE OR LEADS
RETENTION OR SALES

@Compendium

#MBO13
30 TOPICS
X 5 Personas
150 CONTENT ELEMENTS
x 5 stages of the funnel
750 CONTENT ELEMENTS
@Compendium

#MBO13
@Compendium

#MBO13
ONLINE SERVICES MOST LIKELY TO INFLUENCE A PURCHASE

@Compendium

RETAIL SITES
BRAND SITES
BLOGS
FACEBOOK
GROUPS / FORUMS
YOUTUBE
LINKEDIN
GOOGLE+
ONLINE MAGAZINES
PINTEREST
TWITTER
NEWS SITES
INSTAGRAM

56%
34%
31.1%
30.8%
28%
27%
27%
20%
20%
12%
8%
7%
3%
Source: Technorati

#MBO13
4 UPDATES / DAY X 365 DAYS = 1460 UNIQUE POSTS PER YEAR…AT LEAST

MORE FREQUENT UPDATES
and
MORE UNIQUE CONTENT
Across Multiple Social Channels

“You are competing against your customer’s closest friends & family”
@Compendium

#MBO13
Sounds like a crisis!
Don’t sweat it.
@Compendium

#contentisdata
Plan:
Plan your content.
Pull in your audience.
@Compendium

#contentisdata
3

TYPES
OF CONTENT

High Effort

Medium Effort

Low Effort

Traditional Blog and Paid Content

Q&A content

User Content (Ugc)

$21 $2,000

$10

$2

@Compendium

#contentisdata
HIGH

Effort Content

66%

66% from
Search /
High Effort
Content

10%

5%

$21 -$2,000

@Compendium

SEARCH

DIRECT

REFERRAL

18%
1%

SOCIAL

OTHER

#MBO13
MEDIUM

Effort Content

80%

80% from
Search /
Medium Effort
Content
14%

4%

$10

1%

1%

SOCIAL

OTHER

s	
  

@Compendium

SEARCH

DIRECT

REFERRAL

#MBO13
LOW
Best
Distribution of
Traffic /
Low Effort
Content 20%

Effort Content

32%
21%
17%

10%
$2

@Compendium

SEARCH

DIRECT

REFERRAL

SOCIAL

OTHER

#MBO13
HIGH

EFFORT
CONTENT

VISITS
Conversion

3.8%
LEADS

Rate

3.65%
CUSTOMERS

@Compendium

#MBO13
MEDIUM

EFFORT
CONTENT

VISITS
Conversion

11.4%
LEADS

Rate

5.62%
CUSTOMERS

@Compendium

Source: compendium

#MBO13
LOW

EFFORT
CONTENT

VISITS
Conversion

9.1%
LEADS

Rate

13.5%
CUSTOMERS

@Compendium

Source: compendium

#MBO13
Produce:

Create.
Curate.
Collect.
Collaborate.
@Compendium

#MBO13
@Compendium

#MBO13
@Compendium

#MBO13
HEAD

THE LONG TAIL

HIGH
@Compendium

MEDIUM

LOW
#MBO13
EMAIL MARKETING:
208% HIGHER CONVERSION RATE FOR
Targeted EMAILS OVER BATCH-AND-BLAST
@Compendium

#MBO13
Weekly targeted
emails with a
customer story
for a specific
age / class

@Compendium
@Compendium

#CMworld
#MBO13
10-12%
35-45%

Open rate of
Average click through rate
	
  

“These results are higher than anything
we have seen before at Gymboree Play & Music.”
@Compendium

	
  

#MBO13
Localized,
user generated
content

@Compendium

#MBO13
15%

@Compendium

CLICK
THROUGH
RATE
#MBO13
Employee
generated
content

@Compendium

#MBO13
9000
325%
@Compendium

Content elements
created
Increase in Sales
ready leads

#MBO13
Cvent wins
best overall
corporate
blog
@Compendium

#MBO13
Student
generated
content

@Compendium

#MBO13
1200
61%
@Compendium

Content elements
created per year
First time visitors

#MBO13
Email
sourced
content

@Compendium

#MBO13
Email
sourced
content

@Compendium

#MBO13
PUBLISH & PROMOTE:
It’s Worthless until
someone reads it.
@Compendium

#MBO13
@Compendium

#MBO13
@Compendium

#MBO13
SEARCHABLE
CONTENT

@Compendium

#MBO13
Social:
linkedin

@Compendium

#MBO13
Social:
twitter

@Compendium

#MBO13
Social:
facebook

@Compendium

#MBO13
Landing
pages

@Compendium

#MBO13
Targeted
email

@Compendium

#MBO13
PROVE:
KEEP YOUR CONVERSATION AND
GOALS ALIGNED
@Compendium

#MBO13
“THE NEXT BIG THING IN OUR
INDUSTRY IS GOING TO BE
intelligent

1:1 MARKETING”
@Compendium

-Lisa Arthur, Forbes

#MBO13
QUESTIONS?
@CSTOBBS
#MBO13
@Compendium

#MBO13
Thanks

For your time

@Compendium

#MBO13

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Solving Your Content Crises: Compendium #MBO13 Presentation

Notas do Editor

  1. We will need headshot of Ana Lapter
  2. Channels of distibution. Right person, right time, right channel. You need content for each and people make purchase decisions all over the place so you need to be in ALL of these places. So, multiple all of the content by channel.
  3. Employee generated content as a b2b example. It is low effort contnet form employees.
  4. Got all of this content, now you need to organize and and think about where to deploy. Collecting blog posts, stories, articles and now you need a plan. 1. Editorial calendar.
  5. Content is data. Deliver the the 1:1 message….the other “one” is the content. If you don’t have the content to give them, you’re still not delivering the 1:1.