Insights from the Cisco IBSG Horizons Study To read the complete results of Cisco IBSG’s survey, please visit http://www.cisco.com/web/about/ac79/docs/BYOD.pdf

1. Cisco IBSG
Horizons
T
M
BYOD and Virtualization
Insights from the
Cisco IBSG Horizons Study
May 2012
Cisco IBSG
Horizons
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

2. Cisco IBSG
Horizons
BYOD and Virtualization
Horizons Study
600 18
IT Leaders Industries
 All respondents director or above
 U.S. enterprises with at least 1,000 employees
 Decision-making responsibility for mobile solutions
Source: Cisco IBSG, 2012
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

3. Cisco IBSG
Horizons
Mobility Is Pervasive
Employees who have a mobile
78% device for work
65% White-collar roles that require mobility
Knowledge workers who telecommute
44% at least one day per week
Annual per-employee cost saving
$2,500 from telecommuting one day per
week
Source: Cisco IBSG, 2012 N = 600
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

4. Cisco IBSG
Horizons
The Impact of Mobility Growth on IT
Is Profound
Average number of connected devices
3.3 per knowledge worker in 2014, up
from 2.8 in 2012
Average share of IT spending devoted
20% to mobility initiatives in 2014—up from
17% in 2012, 12% in 2010
Source: Cisco IBSG, 2012 N = 600
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

5. Cisco IBSG
Horizons
Traditional Funding Model Persists,
but for How Long?
Enterprises that pay for employee devices
62% and voice and data plans
Enterprises that expect the share of
75% employee-owned devices connecting to
company networks to increase somewhat to
significantly over the next two years
Enterprises where most smartphones
41% connected to the company network are
employee-owned today
Source: Cisco IBSG, 2012 N = 600
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

6. Cisco IBSG
Horizons
BYOD Is Here, and It’s a Good Thing
IT leaders who are seeing BYOD
88% growth in the enterprise
Consider BYOD somewhat or
76% extremely positive for their
companies
Source: Cisco IBSG, 2012 N = 600
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

7. Cisco IBSG
Horizons
Benefits BYOD Brings to the Enterprise
Improved employee
#1 productivity, more
opportunities to collaborate
Preferred device means
#2 greater job satisfaction
Source: Cisco IBSG, 2012 N = 600
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

8. Cisco IBSG
Horizons
BYOD Does Bring Complexity:
Top Concerns
#1 New threats to security /
privacy of company data
Providing IT support for
#2 multiple mobile platforms
Source: Cisco IBSG, 2012 N = 600
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

9. Cisco IBSG
Horizons
IT Organizations Are Confronting
BYOD Head-on
How companies provide IT support for employee-owned
devices connected to the company network
Source: Cisco IBSG, 2012 N = 600
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

10. Cisco IBSG
Horizons
Employees Want To Control Their
Work Experience: Top BYOD Priorities
Employees want an any-
#1 device, anywhere work style (40%)
Employees want to do personal
#2 activities during work and work
activities during personal time (38%)
Average amount current Cisco
BYOD employees pay for preferred
$600 devices to help control their work
experience
Source: Cisco IBSG, 2012 N = 600
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

11. Cisco IBSG
Horizons
Employees Also Want To Bring
Their Own Applications
IT leaders who say non-
approved applications are
69% somewhat to much more
prevalent today than two
years ago
Top 3 • Social networks
• Cloud-based email
Apps • Instant messaging
Source: Cisco IBSG, 2012 N = 600
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

12. Cisco IBSG
Horizons
Desktop Virtualization Is on the Rise
80% IT leaders who are very aware of desktop
virtualization; 18% are somewhat aware
68% Agree that a majority of knowledge-worker
roles are suitable for desktop virtualization
Source: Cisco IBSG, 2012 N = 600
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

13. Cisco IBSG
Horizons
Enterprise Response to Desktop
Virtualization Is Well Under Way
4% 3%
7% No plans to develop a DV
5% strategy
Plan to develop a DV strategy
in next 12 months
Plan to develop a DV strategy
in next 2 years
19% Currently developing our DV
50% strategy
Formulated DV strategy but
not yet implemented
12% In the process of implementing
our DV strategy
Our DV strategy has been fully
implemented
Source: Cisco IBSG, 2012 N = 600
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

14. Cisco IBSG
Horizons
Key Takeaways for Enterprises
 Mobility is pervasive in the enterprise, impacting knowledge
worker job roles across the board
 While BYOD is merely the “tip of the iceberg” when it comes to
gaining the full benefits of mobility, it is already having a
significant impact on the enterprise
 Enterprises are responding actively to mobility
innovations, including BYOD, with mature strategies and policies
 BYOD is seen as growing substantially, and as a net positive for
organizations; improved employee productivity and satisfaction
are key benefits
 BYOD, however, implies new challenges in security and support
 Desktop virtualization is top of mind for IT leaders, with nearly
universal awareness. A majority of organizations have begun or
completed implementation of their DV strategy.
Source: Cisco IBSG, 2012
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

15. Cisco IBSG
Horizons
For more information…
To read the complete results of Cisco IBSG’s survey, please visit
http://www.cisco.com/web/about/ac79/docs/BYOD.pdf
Cisco IBSG
Horizons
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›

16. Cisco IBSG
Horizons
Cisco IBSG © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public Internet Business Solutions Group ‹#›