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Invest to Innovate 
Financial Services Thought Leader 
Visions on the Digital Bank 
#RetailBanking
Featuring: 
Adam Nash 
Founder CEO, 
Wealthfront Financial Services 
Chris Skinner 
Chairman, Financial Services Club 
Author, Digital Bank 
Brett King 
Founder and CEO, Moven 
Author, BANK 3.0 
Jerry Silva 
Research Director, 
IDC Financial Insights
Click this button to tweet the 
information on each slide.
“The big four banks in America, they actually invest 
more in technology than technology companies like 
Facebook, Google, and Oracle. But banks are 
investing it in the wrong place.” 
Source: Brett King 
#RetailBanking
“All we've done is actually made the customer 
experience more unwieldy. That's where I would like to 
see investment made- simplifying the system, the 
technology, and getting rid of the silos and 
improving the customer experience. Unfortunately, 
this is going to require us to rip out most of the 
Source: Brett King infrastructure.” 
#RetailBanking
“I’d like to think that financial services institutions will 
stop focusing on being technology houses and 
rather focus on their core business which is providing 
trusted financial services and products to their 
consumers. And we’ve already seen this happening.” 
Source: Jerry Silva 
#RetailBanking
“In the latest round of spending information we have, 
we see more and more technology investments 
happening inside the vendor community rather 
than inside the financial institution. I think this is 
going to be a fundamental change and take them 
back to basics.” 
Source: Jerry Silva 
#RetailBanking
“In order for a new technology or service to really 
grow and disrupt existing titans, you have to have 
a combination of things. First of all you, need to 
offer significant value compared to existing solutions. 
Second, you have to have a demographic that's 
large enough to drive the adoption of that solution. 
And then third, you have to have something unique.” 
Source: Adam Nash 
#RetailBanking
“Lending is another area that seems ripe for 
disruption and innovation. We've had a very 
static model for how to do lending to individuals 
and businesses for hundreds of years with 
minor modifications.” 
Source: Adam Nash 
#RetailBanking
“Rather than a bank or wealth manager, or insurer, 
doing everything they'll end up being the best at 
customer intimacy and customer delivery service.” 
Source: Chris Skinner 
#RetailBanking
“What we're going to see is these fin-tech players, 
which are currently banks, insurers and wealth 
managers, becoming technology integrators and 
component based providers of complete solutions 
to their customers. It's a completely different way 
of thinking.” 
Source: Chris Skinner 
#RetailBanking
Learn how your bank can close 
the digital gap to increase 
profitability 
Financial Services Insights 
#RetailBanking
#RetailBanking 
See more SlideShares 
like this one 
Analytics and Automated 
Advice 
Gen Y

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Financial Services: Invest to Innovate

  • 1. Invest to Innovate Financial Services Thought Leader Visions on the Digital Bank #RetailBanking
  • 2. Featuring: Adam Nash Founder CEO, Wealthfront Financial Services Chris Skinner Chairman, Financial Services Club Author, Digital Bank Brett King Founder and CEO, Moven Author, BANK 3.0 Jerry Silva Research Director, IDC Financial Insights
  • 3. Click this button to tweet the information on each slide.
  • 4. “The big four banks in America, they actually invest more in technology than technology companies like Facebook, Google, and Oracle. But banks are investing it in the wrong place.” Source: Brett King #RetailBanking
  • 5. “All we've done is actually made the customer experience more unwieldy. That's where I would like to see investment made- simplifying the system, the technology, and getting rid of the silos and improving the customer experience. Unfortunately, this is going to require us to rip out most of the Source: Brett King infrastructure.” #RetailBanking
  • 6. “I’d like to think that financial services institutions will stop focusing on being technology houses and rather focus on their core business which is providing trusted financial services and products to their consumers. And we’ve already seen this happening.” Source: Jerry Silva #RetailBanking
  • 7. “In the latest round of spending information we have, we see more and more technology investments happening inside the vendor community rather than inside the financial institution. I think this is going to be a fundamental change and take them back to basics.” Source: Jerry Silva #RetailBanking
  • 8. “In order for a new technology or service to really grow and disrupt existing titans, you have to have a combination of things. First of all you, need to offer significant value compared to existing solutions. Second, you have to have a demographic that's large enough to drive the adoption of that solution. And then third, you have to have something unique.” Source: Adam Nash #RetailBanking
  • 9. “Lending is another area that seems ripe for disruption and innovation. We've had a very static model for how to do lending to individuals and businesses for hundreds of years with minor modifications.” Source: Adam Nash #RetailBanking
  • 10. “Rather than a bank or wealth manager, or insurer, doing everything they'll end up being the best at customer intimacy and customer delivery service.” Source: Chris Skinner #RetailBanking
  • 11. “What we're going to see is these fin-tech players, which are currently banks, insurers and wealth managers, becoming technology integrators and component based providers of complete solutions to their customers. It's a completely different way of thinking.” Source: Chris Skinner #RetailBanking
  • 12. Learn how your bank can close the digital gap to increase profitability Financial Services Insights #RetailBanking
  • 13. #RetailBanking See more SlideShares like this one Analytics and Automated Advice Gen Y

Notas do Editor

  1. See more on how banks can invest in #RetailBanking cs.co/fsii via @CiscoFSI http://ctt.ec/W5ZOJ
  2. Youtube video after slide 11: https://www.youtube.com/watch?v=kzlecs7wOvg&list=PLE4063C62F022E881&index=7