Change will come to your team or organization whether you’re ready for it or not. Making sure you are prepared to handle technology implementations for Workday, ATS, or CRMs, changes in process (e.g., how you do assessments), a merger/acquisition, new organizational leadership, or other disruptive situations is essential to keeping everyone moving forward together to reach your goals.
View these slides to learn more about:
-Effective and efficient tools to enable change and make change stay
-Which critical points you need to monitor, and how often
-Strategies of talent acquisition teams who successfully handle change management
3. 3WE BECOME YOU™
WHAT IS CHANGE MANAGEMENT?
“Few things are more important during a
change event than communication from
leaders who can paint a clear and
confidence-inspiring vision of the future.”
– Sarah Clayton
5. 5WE BECOME YOU™
COMMON ROADBLOCKS TO CHANGE
Poor communication
Misdiagnosing current state
Incomplete understanding of expectations
Other business dependencies, competing or
conflicting priorities
Previous unsuccessful change initiatives
6. 6WE BECOME YOU™
CHANGE MANAGEMENT PHILOSOPHY
• What do we want to achieve & why?
• What will success look like – global
and local
• How will we measure success?
• Who will be impacted by the change
• Where will resistance / fear /
indifference exist?
• Alignment on the wider change
agenda
• Consistency in messaging &
sensitivity
f
CREATING A
SHARED NEED
7. 7WE BECOME YOU™
CHANGE MANAGEMENT PHILOSOPHY
LAUNCH
• What do we want to achieve & why?
• What will success look like – global
and local
• How will we measure success?
• Who will be impacted by the change
• Where will resistance / fear /
indifference exist?
• Alignment on the wider change
agenda
• Consistency in messaging &
sensitivity
f
CREATING A
SHARED NEED
f
• Consultation & buy-in from those
impacted by change – global & local
• Ensuring timescales and objectives
are realistic, achievable and
measurable
• Effective communication and
engagement throughout the transition
• Tailored to cultural & regional
requirements
• Face-to-face relationship building
• Sharing success
MOBILIZING
COMMITMENT
8. 8WE BECOME YOU™
CHANGE MANAGEMENT PHILOSOPHY
LAUNCH
• What do we want to achieve & why?
• What will success look like – global
and local
• How will we measure success?
• Who will be impacted by the change
• Where will resistance / fear /
indifference exist?
• Alignment on the wider change
agenda
• Consistency in messaging &
sensitivity
f
CREATING A
SHARED NEED
• Early Life Cycle Stabilization
• Structured lessons-learned sessions
• Reinforcement through ongoing
engagement and success stories from
each phase
• Evaluate user acceptance through
focus groups
• Expand and evolve via continuous
improvement and ongoing service
excellence
• Ongoing engagement strategy
f
MONITORING
LASTING CHANGE
f
• Consultation & buy-in from those
impacted by change – global & local
• Ensuring timescales and objectives
are realistic, achievable and
measurable
• Effective communication and
engagement throughout the transition
• Tailored to cultural & regional
requirements
• Face-to-face relationship building
• Sharing success
MOBILIZING
COMMITMENT
9. 9WE BECOME YOU™
THE 6 KEYS TO SUCCESSFUL CHANGE
Vision
Skills
Incentives
Resources
Communication
Action Plan
A clearly defined and articulated mental picture of the goal (desired
outcome).
The technical, interpersonal and political abilities to achieve the goal.
The motivation or enticements that provide people with a reason to
pursue the goal.
The time, people, and funds necessary to accomplish the goal.
A clear process to articulate and distribute information about goal
attainment across the organization and beyond.
Clear, comprehensive strategies, tactics and timelines to achieve goal.
10. 10WE BECOME YOU™
Vision Skills Incentives Resources Communication
Action
Plan
+ + + + + =
Skills Incentives Resources Communication
Action
Plan
Confusion+ + + + + =
Vision Incentives Resources Communication
Action
Plan
Anxiety+ + + + + =
Vision Skills Resources Communication
Action
Plan
Resistance+ + + + + =
Vision Skills Incentives Communication
Action
Plan
Frustration+ + + + + =
Vision Skills Incentives Resources
Action
Plan
Suspicion+ + + + + =
Vision Skills Incentives Resources Communication Treadmill+ + + + + =
EFFECTIVE CHANGE – WHAT’S MISSING?
Change
Success
Notas do Editor
ERIN – QUICK INTRODUCTION OF BRAND
Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. We leverage our global reach, local talent acquisition expertise and customized solutions to help clients achieve a sustained advantage and outstanding business outcomes through their talent practices. Cielo’s global presence includes more than 2,000 employees, serving 177 clients across 95 countries in 39 languages.
Change management is the approach to driving adoption and usage so initiatives deliver expected results and outcomes. It could be a change in process, ways of working or even behaviors (sometime attitudes).
Sarah Clayton -- Executive Vice President, Employee Engagement & Change Management Practice, Weber Shandwick (global PR firm)
Change management is the approach to driving adoption and usage so initiatives deliver expected results and outcomes. It could be a change in process, ways of working or even behaviors (sometime attitudes).
Change management is the approach to driving adoption and usage so initiatives deliver expected results and outcomes. It could be a change in process, ways of working or even behaviors (sometime attitudes).
Erin
Creating Shared Need:
What do we want to achieve and why ?
What will success look like – global and local
How will we measure success ?
Who will be impacted by the change
Where will resistance/fear/indifference exist ?
Alignment the wider change agenda
Consistency in messaging and sensitivity
Mobilizing Commitment
Consultation and buy-in from those impacted by change – global and local
Ensuring timescales and objectives are realistic, achievable and measurable
Effective communication and engagement throughout the transition
Tailored to the culture and regional requirements
Face to face relationship building where possible
Sharing success - endorsement from within the business to strengthen the message
Monitoring Lasting Change
Early Life Cycle Stabilisation
Structured lessons learnt sessions
Reinforcement through on-going engagement and success stories from each phase
Evaluate user acceptance through focus groups
Expand and evolve via continuous improvement and on-going service excellence
On-going engagement strategy post go-live and stabilisation
Erin
Creating Shared Need:
What do we want to achieve and why ?
What will success look like – global and local
How will we measure success ?
Who will be impacted by the change
Where will resistance/fear/indifference exist ?
Alignment the wider change agenda
Consistency in messaging and sensitivity
Mobilizing Commitment
Consultation and buy-in from those impacted by change – global and local
Ensuring timescales and objectives are realistic, achievable and measurable
Effective communication and engagement throughout the transition
Tailored to the culture and regional requirements
Face to face relationship building where possible
Sharing success - endorsement from within the business to strengthen the message
Monitoring Lasting Change
Early Life Cycle Stabilisation
Structured lessons learnt sessions
Reinforcement through on-going engagement and success stories from each phase
Evaluate user acceptance through focus groups
Expand and evolve via continuous improvement and on-going service excellence
On-going engagement strategy post go-live and stabilisation
Erin
Creating Shared Need:
What do we want to achieve and why ?
What will success look like – global and local
How will we measure success ?
Who will be impacted by the change
Where will resistance/fear/indifference exist ?
Alignment the wider change agenda
Consistency in messaging and sensitivity
Mobilizing Commitment
Consultation and buy-in from those impacted by change – global and local
Ensuring timescales and objectives are realistic, achievable and measurable
Effective communication and engagement throughout the transition
Tailored to the culture and regional requirements
Face to face relationship building where possible
Sharing success - endorsement from within the business to strengthen the message
Monitoring Lasting Change
Early Life Cycle Stabilisation
Structured lessons learnt sessions
Reinforcement through on-going engagement and success stories from each phase
Evaluate user acceptance through focus groups
Expand and evolve via continuous improvement and on-going service excellence
On-going engagement strategy post go-live and stabilisation